Completely unprofessional their own office person. Garrett called me himself with my pain doctor…read morereferral and told me I needed a referral sent from my primary doctor as well who is in network with their physical therapy doctor. The referral was sent approved in network and everything sent. I did some of my paperwork today called to about to go in and they conveniently overnight or all the sudden not in network and are telling me not to come in and they're canceling my appointment. Their own office manager and the CEO also called me with attitude to mansplain and hung up on me more than once that entire office is unprofessional immature and I feel sorry for anyone who has to interact with them. They could clearly could care less about what the patient is going through.

DO NOT GO TO THE LOCATION on Independence in Plano!!…read more I went there after a surgery and asked them how much it would be, telling them flat out that if it was too much I couldn't afford it. They told me, to my face, that it would be completely covered by my insurance. They led me to believe this for months, then billed me hundreds of dollars AFTER the fact!!! LYING to customers' faces about how much things will be just to get customers is a VERY DECEPTIVE practice. Now they want me to make payments on it that I can't afford, and I'm going to have to get less food. but, they don't give a crap!! They just want money that they tricked me into, lying to my face about to get business! DO NOT GO THERE!!!

The staff is excellent, working with you, not at you. Lauren is particularly adept, keeping just…read morethe right amount of humor & joy without losing effectiveness.

Came here for a knee injury on a worker's comp claim. Paul was amazing! It was at the beginning of…read moreCovid and being out of work for three months was bummer to say the least. Coming here was the highlight of my week because the staff were very friendly and professional. Paul also helped me with my hip pain and was just a lot of fun to talk to. I would highly recommend this place for anyone trying to recover from an injury.

I have been experiencing a problem with lymphedema since prostatectomy in 2016. Suddenly it also…read moreoccurred in the groin area. Last week was my first treatment and I had my second this week. The improvement in the leg, ankles, and groin is amazing. The therapist (Miss Pranjali, better known as PJ) gave me some exercises to do at home between treatments. I live too far away to go for more than one session a week. I would recommend anyone having an issue with lymphedema to give this lady a try.

PJ is the best Therapist. She is intelligent, caring and is concerned about her patients recovery…read more I would highly recommend PJ for your therapy needs

Update 11/5/25: I just received another erroneous bill. The billing department's ongoing mistakes…read morecontinue to amaze me. Let me start by saying the therapists here are absolutely wonderful--caring, professional, and excellent at what they do. Unfortunately, the billing department is a complete nightmare. Despite my clearly stating that my out-of-pocket maximum had been met, I was still charged over $300 and kept receiving incorrect bills. After spending a significant amount of time resolving the issue, the billing team finally admitted their error and confirmed I was owed a refund--yet now they say it will take 4-6 weeks after management approval to issue a check. It's extremely frustrating that such an outstanding therapeutic experience is overshadowed by consistently poor billing practices and lack of accountability.

My daughter has been going to PT Solutions for a number of months to get her back up on her feet…read more The therapists are great, knowledgeable, caring and professional. She has had two issues recovery from foot surgery as well as rehab from back surgery. They work with her and her schedule. I would highly recommend the Therapists at this location.

Massage Therapist- Greg Hamby is very good at what he does. He has been doing fascia and lymphatic…read moremassage on me for the last 4 months. My body is changing in appearance and flexibility. I have more mobility and less visual cellulite. Two years ago; I had a total hip replacement from breaking the ball part of the joint and also a cancer survivor who had 8 weeks of radiation. It caused everything to tighten up and my muscles and fascia to stick to my bones. He has been loosen up my muscles and fascia. I highly recommend him.

Amazing place. Whitney is such a wonderful person and she has helped our son so much. In just one…read moremonth, we have seen how much our son has learn and he is starting to say more words and express himself in a positive way.

From the owner: We are a locally owned and operated pediatric clinic specializing in speech & language,…read moreoccupational therapy, and DIR/Floortime. Our board certified therapists use a play-based developmental approach to help your child relate to others, connect, and communicate.

I've been going for my Lymphedema care for almost 15 years, but my wife is currently getting great…read moretherapy after her major Wrist Surgery this month. She feels so much better after her many sessions to recover as much pain-free mobility and angular flexibility as possible in a complex wrist. Her therapists are extremely knowledgeable and caring. You cannot equal this type of care and tools in other clinics, especially the large commercial, and hospital affiliated ones. A privately owned clinic in business for around 15 years is best for quality care!

Allison was awesome !! She took time to speak w my Dr to be sure his instructions for my splint…read moreafter surgery were followed to the letter. thank you!! Naomi was so kind & pleasant at check out!!! GREAT OFFICE!! Highly recommend!!

Dr. Bob and his team are the best! I have been seeing him for a number of years now, and they are…read morealways very professional, courteous, and patient! Can't say enough about him and his staff. He is very patient and always has time to answers any questions or concerns - never ever feel rushed! Highly recommend if anyone is looking for a primary care Dr.!!

Dr Bob is a godsend. I've been doing BioTe for over six years now and he is hands down the best…read more He doesn't ever rush, which helps tremendously with post insertion tenderness, and between him and his staff, they provide and quiet and professional atmosphere. He and Maggie go the extra mile.