My mother lived here for nearly 4 years before she passed. It is a wonderful building full of VERY…read morenice staff, and sociable residents. Lots of activities. Lots of nice outdoor common patios. Food is pretty good. We used Merit Hospice at the end, and loved their staff.

Staff have an unbelievably casual attitude towards caregiving and the impressive entrance and lush…read moresurroundings don't mean a single thing if the caregiving is as sub-standard as it is. Run away from considering this place.

Although I have limited experience with memory care facilities I have to say that Grand Brook…read moreMemory Care in McKinney has the most amazing staff. From sales to director of nursing to director, and most importantly, the caregivers and folks that interact with residents daily - every single one of these folks actually seem to like their work and care about the residents! They have regular Zoom meetings for family members and a group WhatsApp to share news and pictures of activities and events. It's truly amazing to me - and especially when this is a stressful time for family members too. So happy we chose Grand Brook for our mom!

From the owner: We offer you and your loved one with dementia, Alzheimer's, and other memory issues the very best…read morein memory care living. Our assisted living community in McKinney, Texas has been designed to specifically address the unique needs of those with memory loss. Every member of our staff is fully trained in memory care and the issues of Alzheimer's disease, and is there to care for your loved one with kindness, encouragement and understanding.

HarborChase McKinney When I realized that our loved one…read moreneeded assisted-living care, I began the search. My desires for a good facility were broad and many, but I wasn't about to settle for second best. Here is a partial list of my criteria: Cleanliness, good food, varied activities and outings, committed staff, complete levels of care available as residents age, on-site nurse, community involvement, family interaction and the list goes on. Of course, the price each month had to be reasonable. I looked at 15 different facilities in the Richardson, Dallas and Plano areas. I saw places I would never let my loved one go into. I worried that my loved one's needs and my standards were never going to be met at a fair price. Then one day I visited HarborChase in McKinney. This facility was exactly what I had been looking for and more. As we toured around and I met several staff members, I was struck by the happiness and positive atmosphere created there. It was comfortable to be around everyone and I knew right away this was the place I could trust to take over caring for our family's loved one. After a long meeting with the executive staff, all of my questions were answered to my satisfaction. We then took our loved one to check out the place and look at a beautiful studio apartment with a patio. He was hooked immediately and HarborChase became his home and our second home. We have never looked back, and our entire family is so grateful to the caring staff for always, every day, going the extra mile to ensure everything promised to us is delivered. Vicki Moore

We found Harbor Chase for our grandmother Loretta last May. She had lived next door in an…read moreapartment while it was being built and then her health failed and she needed more care. They were wonderful getting her signed up and actually had her at one of their sister locations for the first couple of months while they waited on their new facility licensing. They took care of the move into the other facility and then the move back once they were open. They went above and beyond getting her acclimated and getting her to join in on activities. Grandma passed a few weeks ago and her care was exemplary right to the end. Ashley (Executive Director) and Tamera (Head of Patient Care) we're always available to answer questions or concerns and kept us updated whenever needed. Everyone there felt like family and we will actually miss seeing them on a regular basis, because they were such a big part of our lives this past year. I can't say enough about how grateful we are to them for taking such good care of Grandma.

My father lived at Sunrise for just over a year. The administration and staff of Sunrise were…read morewonderful. Their care, and attention to their residents is amazing. Our father had Alzheimer's and spent a year on the memory care floor. This of course, was a difficult time for him and our family. Sunrise staff cared for him, just as we would. Thank you Sunrise Plano for making his end of life as good as it could have been. We will never forget you.

This is in regards to the posting from a couple of days ago regarding Sunrise of Hillcrest at 635…read moreand Hillcrest. This has to be a boguss posting because I have recommended this community to dozens of people and know the Susan this person was commenting on. Susan respects ALL people and would never says the "n word" and would never refer to gay people as "you people". Never. It is a shame that a disgruntled employee or anyone else who has an issue with someone, would post an untruth about someone this way. Susan has the respect of her residents, their families, her employees, as well as, healthcare vendors in the community. There is no one that I would trust more to take care of my Dad or any other person I care about than Susan and her staff at Sunrise of Hillcrest. ~Rev. Angela Campbell

We have been coming here 3 times visiting our dear professor the last 2.5 years. Each visit was…read moredelightful and met with consistent excellence of the facility and the team. I love how clean the place is, the staff are super friendly and accommodating. I would definitely consider a place like this for my own later in life care. Thank you Teresa house for taking such great care of our dear friends Dr Pocock and penny!

I am a former hospice RN who has been in most AL/Memory Care facilities in the Frisco/McKinney…read morearea. Teresa's House is the only community where the caregivers and staff were actually constantly engaged with the residents. There is always an activity going on and when the call button was pushed by one of my patients, someone immediately attended to them. Every time I went there- everyone was happy- including the caregivers! The CGs are CNAs and there is always a nurse on site 24/7. The nursing oversight is unparalleled. 2 of my friends have had loved ones at Teresa's House McKinney and they said they received the very best care there.

My husband always has a smile when he's being picked up- That to me is priceless- We know he's in…read moregood hands with Encore. to the Encore team: thank you for everything you do! we know this is not an easy job.

We love the way this team cares for our family member. Trust is the most important element in the…read moredecision to engage a care facility. The Encore team earns our trust everyday. Grateful for their loving dedication to all they serve.

Care giver for Willie B. Johnson. How do I get my brother…read moreWillie B. in the Visiting Angels service. He needs care real bad. I want to be his care giver. How do I get employment with Visiting Angels. Please contact me at 430-234-9667. I am Shirley Ann Mitchell. Willie B. is my younger brother. His (DOB) 2/25/1959. I've worked for Visiting Angels before for Mr. Shawn Garnerway. My email address is shirleyannmitchell57@gmail.com. How do I get employment through Visiting Angels and how do I get my brother with this company.

If we could leave a 0 stars review for @Visiting Angels in McKinney, we would. Our 87- and 88-year…read moreold parents are in need of in-home care while living in McKinney. Visiting Angels was reached last weekend via Tina to set up an appointment for Shannon to visit this morning. No one showed up, and multiple calls went unanswered to find out why. We were advised they didn't have the care plan needs in hand (it was already sent) or the telephone number for where our parents are residing (it was already sent). Shannon - who finally called back 90 minutes after she had been scheduled to be at their front door - was unhelpful and rude, insisting the difficulty was our fault and not theirs. Highly recommend you seek a different provider. Taking care of our elders is a difficult - and sometimes heartbreaking - task, but the level of caregivers can make the difference between frustration and neglect or a warm and comforting environment for them. Choose wisely in your consideration of which agency to hire. Happy holidays to you and your loved ones.