I have been with the company since 2021. It has been a nice experience they are always up to date…read morewith my care I could not ask for more. I would not change them for no other company

polished "They care…read moredeeply about their clients and offer professional, compassionate support to everyone they serve."

"Great agency and very helpful. Their staff consistently go above and beyond to make sure every…read moreclient feels supported, informed, and valued. Any time I reach out, they respond with patience, kindness, and genuine care. It's refreshing to work with a team that truly puts people first."

Best experience and best customer service! I stopped by today and was seen right away. Thank you!read more

Since my initial phone call, I have dealt with great customer service and knowledgeable agents. The…read moreonboarding process was seamless and their communication is . Thanks Maurice, you are very professional and kind. I'm excited to come on board.

I could not have better things to say about this company. Ben and all of his associates are the…read moremost professional and caring team I have met in a very long time. I always feel welcomed and appreciated when I walk through the doors of Home Care Assistance. This is a company that truly cares about everyone they serve, from their consumers to other business professionals. I am very blessed to have the opportunity to get involved with and support such an amazing company that shares the same values and beliefs that I do. Delivering excellent care with passion and commitment.

I have had a wonderful experience with Home Care Assistance! I needed immediate 24-hour care for my…read moreMom as she was rehabilitating after a fall. Ben and LuKeysha were great: they set up a meeting with us right away and made us a personalized care plan. The caregivers have been amazing! They keep my Mom in good spirits and I have the peace of mind that she is well taken care of.

Love N Care has been a blessing to my life. My mother had dementia and they made the last four…read moreyears of her life as wonderful as possible. The management for the company is hands on and easy to get in touch with. I tried three other companies and none compared. 10/10 would recommend.

Absolute top tier home health care, the staff is incredibly knowledgeable and obviously care deeply…read moreabout the welfare of their patients. If you are ever in need of home health care, this should be your go to provider.

Great Home Health Care ( HHC) for my mom coming home from hospital admission with…read more pneumonia- LAISON - Nursing Visits- physical Therapy - speech Therapy and aid to assist with showers - Lots of moving parts so calendar was helpful in keeping organization and days visits organized- They communicated well - not perfect, but well. Feel like mom is better still a journey, but definitely stronger and she puts in the work !! Thanks to great attitudes of staff and the team to help keep both of us going. Would definitely recommend! Thx Nedra, Jenny,DAE, Tina, Monica and Pravine yall are awesome

During the past 5 years, Hubby and I needed Texas home health care 3 times. Recently, Lucent Home…read moreHealth was recommended by Dallas VA for my hubby, and it is the very best Texas HHCare agency that we have experienced. They are "quality" from their paper work, initial instructions and introductions, their scheduling, their excellent professional staff (OT, PT, nurses, managers, home aides,) to the phone receptionists. Hubby agrees, and if I would again need home health care, I too would chose this agency! They are professional on every level: they have great concern for their patients, are reliable, trustworthy, and well trained. A special thank you to the OTs and PTs: Justin, Jerron, Tiffany, and Tanner. And a very special thanks to our home helper Rebecca, and also to my hubby's favorite nurse.

Great place for home health services!! I would recommend 100 percent!! Everyone there is so…read morewelcoming

Less than 1 star. Any family considering this company should study our opinion in this review and…read moreconsult Health and Human Services about their record. We've had numerous injury reports from my parents regarding their care in the last several months as Harmony has grown their business at our facility. The injuries weren't malicious that I can tell, more symptomatic of their over-burdened caregivers who constantly rush to keep up and cause damage along the way. They have 1 caregiver in the morning and 1 at night covering *22 patients* at this facility. Because they started with my father first, that meant he had to wake up at 7:45 AM out of a dead sleep each day to keep their schedule and he was pulled, pushed and prodded causing significant pain in his neck, back and bedsores while getting him cleaned. When operating the Hoyer lift, they consistently banged his head on the door frame or bent his neck sideways because the mesh netting wasn't centered correctly which I witnessed personally. When he or my mother would beg for mercy, they had the audacity to complain to their corporate team that they were being insulted. The corporate team were never interested in our version of these events. Every time the company tried to send help, the new caregiver would quit within 2 weeks due to the conditions they were thrown into and how they were treated by this company, always a red flag for an agency. It became a joke at the community which Harmony CG we'd get to 'meet' this week as they desperately tried to staff to meet needs unsuccessfully. Nothing was more unprofessional and negligent at this company than the corporate staff who are impossible to get ahold. The moment we informed them we were moving on from their services to another provider, however, we had no problem hearing from them. They discharged us within 24 hours via email which left us completely alone. Our new service hadn't had a chance to take over yet, so we were left completely scrambling. Because this was in violation of our agreement and my dad's patient bill of rights, we were advised to call HHS. The day before his discharge, his CG shoved his pillow down to speed up the decline of his bed which destroyed my dad's neck. They delivered the wrong meal to him at lunch (he's diabetic) and then we realized after they'd discharged him that he'd been left with a full diaper for HOURS. We are not the only families who've had these issues at this facility either, hence the other agency being brought in. Hopefully no one else goes through what my family has had to endure by Harmony Home Health. Do your research. Protect your family. I'd recommend finding literally any other option.

So caring and compassionate, always providing just what our family needed for our home health care…read moreneeds. With great customer service for anything we needed from the office.