Be careful, Rami and the company like to lie and gaslight, making it seem like the client is the problem instead of taking ownership. They closed out our claim, we had to pay unexpectedly $13k out of pocket, sent them the photos and invoice like originally told we could do when found additional damages, and they said "sorry can't help you, it's final and closed". Would've been nice to know before spending money we didn't think we wouldn't be able to recover. Then, when it came time to get our depreciation check for the completed work, all along they said not to contact the carrier, that they do that on our behalf, we sent the paperwork, numerous phone calls, and have emails to prove our attempts with ZERO REPLIES back to most emails. Emails were sent April 5th, May 14th, May 24th, May 31st, June 1st, June 8th, June 26th, June 27th. (Phone calls were more frequent than that). All documented, so when Rami says we're just disgruntled and refusing to pay, I can document that I've been doing his employees job for MONTHS, so there's a reason I'm upset (understatement). Each contact was either ignored or "not my job contact so and so". In the end, we ended up reaching out to the carrier ourselves, which we were told we shouldn't have to do and shouldn't do, and recovered the check. The carried mailed the check 7/7/24, then, when it didn't arrive, we contacted the carrier 7/31/24 because we never got word from Stellar or anyone they had it. Carrier said Stellar had it. Called Stellar, was told they never received a check. Went back to the carrier. They said Stellar did receive it. Back to Stellar, they said "oh yes, we did actually receive it, we passed it on to the mortgage company" (never communicated this with us), and here's our invoice. Excuse me, invoice for what? The check we asked you to get us since April? It's now July 31st. The check you didn't tell us you received and we once again had to track you down? Then they told us they didn't need to endorse it because it was under a certain amount. The check finally made its way to our hands on 8/17/24. We went to cash it 8/19/24 and were told we couldn't because they needed to endorse it and didn't. So from April until the middle of August, we still do not have our money, but keep being reminded we owe them money. As a business owner the only reply that would've been appropriate is "I'm sorry we didn't properly represent you, I'm sorry you had to retrieve your own money and it took so long to receive it, and I'm sorry you still can't cash it, we're forfeiting our 10% of the check to make it right", but they're not. Instead they're writing reviews back about claims I'm not even talking about, and saying I'm refusing to pay, but please tell me, in this situation, do you think they deserve the 10% when I can prove via email all the ignored communication plus my own self retrieval of that depreciation check? That I still cannot cash? The initial check they endorsed before passing it on, why is this different, only they know, but it's a very untrustworthy company and I'd be happy to show my documented evidence of such. This is not blowing smoke, I've recorded every bit of our interaction every step of the way to provide concrete evidence of my stance. read more

Dealing with an insurance claim is extremely challenging and we feel so blessed to have reached full and final settlement on our Hurricane Irma claim. Yanely Perez, Appraisal Coordinator at Stellar Public Adjusting, has played an integral part within this process. Throughout the end of this journey, Yanely has consistently made what often times seemed impossible, one that has proven to be more hopeful and with much more ease than I ever thought possible. From early on, Yanely has always extended herself to explain, review, and follow up on any and all important particulars pertinent to the handling of our claim and/or scheduling of site visits/walk-throughs and overall status. Yanely exhibits the utmost in professionalism. She is very diligent and efficient and is always careful to take every detail into consideration. She is courteous, kind, caring, warm, and truly genuine. Yanely always goes out of her way and above and beyond. She has an incredibly keen ability to think outside the box in pursuit of finding the best solution and care to any given situation/circumstances and does so with such positive character. To her, her job is personal and she takes it very seriously. She gives her clients truly exceptional care while upholding an immense level of dedication, commitment, and expertise. As busy as she is, she has always made time for me and has always provided continual support; hence, each time you speak with her the level of attention she gives you makes you feel like you are her only client. Yanely's character, efforts, work ethic, and caliber emphatically make her as Stellar as the company's name and mission. Yanely sets the bar very high and it is evident that her career reflects hard work, reliability, and expertise underscored by personal commitment and performance. We are profoundly blessed to have Stellar Public Adjusting Services as our claims specialist for our home and we have been also so very blessed to have worked with Yanely Perez on this insurance claim settlement. Indeed she serves as an incredible asset to this esteemed company. With great appreciation and gratitude, The Pensak Family read more

I recently had a settlement case using Stellar Public Adjusting company. Yes, I had to requested for the case to be reopened from the first settlement which was barely $6,000 coming to me. Ivan went with Umpire for the second case. Which at that time, I was pleased of the process when he mentioned that $64,000 was reached as a settlement. Now I am going straight to the point, I ended up with less than $20,000 to get my roof done, along with all the other incurred water damages. I have mold and mildew. Mushrooms are growing on one side of the roof. Stellar ended up charging me 20% of the $64,000. Let me remind you I received a check of $31,000. The 20% should have been taken off that amount not $64, 000 which was already split into a little over HALF. So technically Stellar made 70% of the settlement. Now of course I am stuck with all the damages and stressed as a homeowner and also with the fact that "You signed a contract". This is a case of the LACK of HUMAN DECENCY. It is an organized crime. The case took over a year. EVERYONE ELSE BENEFITED, but me!! They used Total Care Restoration, which did not restore much of anything. I had to patch the holes in the ceilings from three rooms where they drilled to, supposedly, do air scrubbing and drying. The machines were triggering off the electricity of the whole house. On the second day, I asked them to come and remove them. Of course, they didn't, because the longer the machines are on my property, more money for them. You can't continue to treat human beings like this and NOT think it's not eventually will catch up to you. I don't care how long you have been in business but more of how LOW your MORAL and CONSCIOUS are. If any of these ethics and virtues even exist for you all! read more

Stellar is a SCAM! RUN!! They've had our money since 7/7/24, they claimed they didn't, then they "did". Then they sent the check on, but didn't "need" to endorse it because of the amount. Go to the bank, they DO need to endorsement. Now, it'll be another few WEEKS before we ever see our money, after they get THEIRS, BUT, we had to track down the money from the insurance company ourselves. They didn't hold up their end of the contract to retrieve the money, so we did their job, but they're withholding our money until they get paid for the work we did on our own claim per the contract. Funny how that works, the contract doesn't apply to them doing their job, only for us for collection. We two months later and we still won't have our money in our account to repair our home. It's all a sick game to them, they're the worst company we've ever worked with. Have documented the numerous times they've LIED to us, yet they talk circles saying they didn't, when I have written proof. We reached out for months asking them to retrieve this money for us, when we got sick of asking, we were able to recover it with a simple phone call & email directly to the carrier. Save your % and just do it yourself or hire a reputable company. If you choose Stellar, you'll be doing the work yourself anyway and losing money in the process. This has been the worst, most stressful two+ years of my life dealing with them, and we still aren't finished because they're still stopping us from getting our money. read more

Our experience with Stellar Public Adjusting Services has been incredibly disappointing. Their communication is virtually nonexistent emails go unanswered, calls are not returned, and follow-up is severely lacking. Despite having over 10 business days to review and respond, they continue to make last-minute requests that disrupt the process and create unnecessary delays for everyone involved. I've been in the construction and remediation business for over 10 years. I've seen it all - from well-managed claims to situations where coverage was unfortunately denied. But in recent years, I've encountered far too many claims involving the mishandling, negligence, and outright unprofessionalism from Stellar. And to make matters worse, these types of cases seem to be increasing. The real tragedy is how the insureds suffer. Many are left dealing with devastating losses for months on end, only to receive minimal payouts that don't even begin to cover the cost of restoring their homes. In some cases, policies are even dropped due to the prolonged and ineffective handling of the claim. So I'll do my part and share this with you: If you feel the need to hire a public adjuster, do NOT call Stellar. Seek out a smaller, more responsive firm - one that will take your claim seriously, treat you with respect, and prioritize your recovery, not their caseload. read more

Any positive reviews are bought and paid for by the company. DO NOT believe them. Rami is full of excuses, lies, and is condescending. He wants to act superior, but in reality, he doesn't know what he's doing or how to treat a client. He has gone against what we as the owners have stated for OUR claim on OUR home. We've asked now for 8+ months to settle the claim and he's refusing to settle attempting to get "more", only because he wants more, and it's not getting anywhere, has caused us financial harm because of how long it has taken, and our home sits unprotected until it's closed out. He's a joke, he misrepresents his clients, he strings you along, the entire office staff is a direct reflection of him: WORST COMMUNICATION and TONS of LIES. They're all the same. I have heavily documented all of this and kept a paper trail, yet he keeps lying and won't own his actions or do right by his clients. I have repeatedly asked for contact and an answer on a claim for over 60 days now, and they dodge the question and contact every time, only replying when he does with "we've been in business for 15 years and care about our customers". But they don't, because they don't reply or address your questions, just brag how "good" they are, when they're not, and I have text messages and emails saying he will call me back, and he never does. RUN RUN RUN. read more

Josh Evans has been a lifesaver to my husband and I- as new homeowners (& previous condo dwellers), we knew absolutely nothing about insurance policies, insurance deductibles, and all that came with it. So when my husband and I submitted a claim for Hurricane Irma and received the offer back from the Insurance Company, we were shocked, baffled, and upset. It had taken more than a year to get to this place dealing directly with the Insurance Company and their reply was an affront. After sharing our frustration with friends and family, we were referred to Josh. Josh reopened the claim, and secured a fair return from the Insurance Company within months. If it wasn't for Josh and Stellar, we would have never ever received any funds to make the necessary repairs. But Josh and his team (especially Beatriz Hernandez) did not just wash their hands off when the insurance company wrote the check, they stayed with us to make sure that the check was endorsed, and they to continue to provide advice and guide us with securing contractors to do the work. Josh is one of a kind. His team is one of a kind. Thank you to Josh and Stellar for their help! read more

I was a flood victim of Hurricane Helene and also suffered wind damage from Hurricane Milton. In the aftermath, I immediately hired Stellar Adjusting Services as my public adjuster -- and I'm truly grateful that I did. From the very beginning, I worked with Adjuster Alex Cotto, who went above and beyond his responsibilities to assist me through this difficult time. I also had the pleasure of working with Marie Croskey, Cinthia Davila, and Karla Upright from different departments throughout my claim. My experience with everyone at Stellar was exceptional. Each of them handled my case with professionalism, care, and efficiency. They answered all my questions promptly and helped make a very challenging situation much easier to manage. In addition, I had the opportunity to communicate with Adjuster/Attorney Rami Boaziz, the owner of Stellar Adjusting Services, who personally took the time to address my concerns right away. His responsiveness and genuine concern were greatly appreciated. Overall, Stellar Adjusting Services exceeded my expectations, and I'm thankful for their dedication and professionalism during such a stressful time. read more

Maggie Ocasio, in all my Transactions , has been very professional, knowledgeable , prompt and I have had a wonderful experience working with her ! He strives very hard and is very dedicated to do the best for clients, she has great customer service skills , always follows up and gives feed back when requested ! She is the best of the best in the company and I would recommend everyone to contact Stellar as Maggie O has made the experience so smooth, she understands the suffering a home owner can go through during unexpected events ! It's because of her genuine empathy and looking out for customers putting them first, I have also recommended several home owners to her company ! Maggie O leads by example and always available to answer questions live when ever I had queries! Keep up the great work , it's people like Maggie O who not only make a difference in their company but also make community and the whole world a better place ! Keep up the good work ! I highly recommend. Everyone to contact her company's nd have yeh pleasure of working with her and her expertise ! Best Regards, Dr. Rajiv Bhardwaj 786-606-0716 read more

What more can I say???Stellar Public Adjusting is, by far ,OUTSTANDING!!!!. My wife and I submitted a claim with our insurance company more than a year ago. With nothing being done by our insurance company , My wife and I contacted Stellar. This in itself was one of the best decisions that we could have made, because our insurance company folded,liquidated their assets and they surely tried to downsize our claim. Stellar, with their continued PROFESSIONALISM and PERSEVERANCE, have been there, in our behalf, to make sure that our claim has been addressed properly. In April 2019, Angela Pullizza got us started and has always made herself available during the process. To insure the process flowed even better, we were always informed and updated in a TIMELY and FASHIONABLE manner by Beatriz Hernandez(who is, by far, a wonderful team person). Thank You STELLAR for having these two people as part of your staff, as during these tough times, a welcoming and knowledgeable staff is all that my wife and I had ever hoped to be speaking to. Stellar, you have been and still are, THE BEST!!!!!!!!!!!!!!!! read more

My husband and I found ourselves to be in a battle with our Insurance Co over a claim for damages incurred as a result of a hurricane. This was not a battle that we could win. Stellar Public Adjusting Services came highly recommend by more than one source. From the beginning of the process we found Stellar to be professional and experienced and were able to take the lead on our claim. From the very first person that we dealt with we found Stellar so very helpful, and also each step of the there was always a contact person that we could reach. Though the process is long, hampered only by our Insurance Co., we knew that we were always able to contact a person to check on the status. Stellar fought a battle that was impossible for us and were able to negotiate a higher settlement than we anticipated We want to acknowledge by name each person who helped us along the way, thank you to Maria Altamirano, Amanda Bovo, and Rami Boazz. Those individuals were essential to the success of our claim. We highly recommend Stellar Public Adjusting Services, don't fight the fight alone, Stellar can help! read more

After a water leak in our kitchen and bathroom, we decided to obtain the service of an adjuster and chose STELLAR. The water leak occurred April 2019, and afterwards our insurance company liquidated. Stellar Adjusting came out and provided a full inspection. This was not just limited to the inspection. They provided a reputable plumber, a water removal company and a mold inspection. After receiving a portion of the settlement from the insurance company(took a year of washing dishes outside and the kids taking a shower in my wife and I bathroom), Stellar continued to be diligent and was asked by the insurance company to agree on an insurance appraiser. It took less than two weeks for them to finally agree on a final amount(GREAT NEWS). My wife and I cannot emphasize how much STELLAR ADJUSTING has accomplished regarding the arduous task of obtaining settlement from a liquidated insurance company. If you are in need of an OUTSTANDING public adjuster, you need look no further than STELLAR PUBLIC ADJUSTING!!!!!!!! read more

Hurricane Irma, unfortunately, impacted my home. Stellar Public Adjusting Services handled my Hurricane claim. When I first called for advice, they did not waste time, and a representative quickly responded to my house. I was impressed by their customer service, where I hired them to handle my water damage claim, which happened one year after my initial claim. The Appraisal Coordinator, Cinthia Davila, dealt with both of my claims. Cinthia would always call and update me about my claims. I was very impressed by her wealthy knowledge and her experience. She is a highly motivated appraisal coordinator who continuously pursued the next steps of my claims. I have also dealt with Rami, who has years of experience in all fields, especially in the negotiation field. Stellar Public Adjusting Services have put together a great crew of professionals, and their dedication to customer service was beyond my expectation. I already and will continue to refer my friends and family to Stellar Public Adjusting Services. read more

Stellar Public Adjusting was absolutely wonderful to work with. They were professional, patient, and truly took our claim personally. Maggie guided us through the minutia of the claim, made sure we understood every step, and created a perfect outcome. Her care and expertise helped overshadow the devastation the hurricanes caused to our home. Andria with Stellar Public Adjusting deserves a tremendous amount of credit for the way she stood by us through this almost two-year process. What started as a heartbreaking situation after the hurricanes turned into a long, exhausting journey, and Andria never made us feel like just another claim. She stayed attentive, responsive, and steady from beginning to end. Her knowledge, persistence, and calm guidance helped us navigate a process we never could have handled the same way on our own. We are so thankful for everything she did to help bring this to the best possible resolution. We are eternally grateful to Maggie and Stellar Public Adjusting. read more

This is the second time that I used the services of Stellar Public Adjusting, First time was in one of my rental property, I and the results were very good. Stellar took care every aspect of the negotiation with the insurance company, which never came to inspect the damages caused by Hurricane Irma in 2017. After a long process but very effective Stellar got a good settlement with allow me to replace the roof of the property and repair of the walls damages. The second time is with my own house, The insurance company sent me settlement of $600, after keeping the deductible, I contract Stellar and they took care business and finally with have a settlement that will allow us to replace the roof and cover all the Drywall water damage and correct a possible presence of Mold in those area. The process is a little longer but is worthy, because this a very company with group of professional individuals. Thank you Stellar, As owner and Real Estate Professional I know you always have my back. read more

My husband and I, who reside in Miramar, Florida came home and found a leak in our kitchen. In that instance we called Stellar Public Adjusting Service. From the start they were very helpful and friendly especially David Huebner. David is always there to help you out and explain the problem thoroughly. He is the best when it comes to filing claims and getting you the amount that is perfect for you. David fights with your case until the very end and until you are conformed with the amount you are getting paid. We are glad we contacted David when we needed a good adjuster. We have no words to describe how much we appreciate David and thank him for everything he has done for us. If you are interested in hiring a good adjuster do not hesitate to call David Huebner at 754-246-1423. Gratefully, Guirola- Sanchez Family read more

"I Sincerely want to express my gratitude and appreciation to Stellar company and their help toward my case with committing results which were beyond my expectations. I cannot thank enough Stellar Company for their credibility, for being there to provide help in need and disastrous situation, for making such a phenomenal difference and for fighting for me to the insurance company. Thank you Mr. Jerry Castellanos, Claims Representative, for his substantial drive to help me and maintaining a high standard of professionalism, demonstrating his eagerness to convey answers to various problematic situation while treating me with utmost dignity and respect with a marvelous polite and respectful attitude. I will recommend Stellar Public Adjusting Services to anyone with complete trust who requires help in insurance issues, believe me they will go beyond all barriers and extent to help their clients. Ann White Hollywood Florida" read more

Really professional and detailed oriented team. We had an exceedingly difficult case fighting with our home insurance. All their staff was supportive and took care of things we would not have known otherwise right from the time they took our case. We're extremely grateful at the amazing results achieved when we were in despair thinking we were not going to get much or anything at all from our claim. Insurance companies have their own legal counsel and appraisers ready to screw you over, and that's why you need a company like Stellar, ready to understand, ready to help, and ready to deploy their own resources to assist you and support you throughout the whole process. Their know-how was impressive, and we are grateful to have found them. I don't think we could've ever reached a settlement as we had if it wasn't for them. Thank you Rami, Eli, Vicky, Yamile, Minerva, Cynthia, Jennifer and the rest of the Stellar team. Alex G. read more

My eighty year old father and I are currently in the process of making a water damage claim using Stellar Adjusting Services. Since the first call I made for an appointment it has been such a positive experience. Unfortunately, my father has been diagnosed with cancer when this all started, everyone that has come in contact with my father has truly shown a genuine compassion for his health and wellbeing. Since this news I had taken over the calls and letters. But I have been very pleased with the professionalism and customer service that Bertha Alvarenga my contact person has always provided, answering my phone calls and emails in a promptly time, proper answer and always very informative with the necessary documents etc. This has really touched me has a customer and human being. I highly recommend Stellar and it's team they are the best at what they do. They understand the process and know what they are doing! read more