Stellar Public Adjusting is excellent. Karla Upbright helped after it got to the Account Receivable Analyst Department. Karla always called me back. She was very polite, professional and completed her job with speed and passing all messages from me to upper management. I am very impressed. Thank you, Karla Upbright, Account Receivable Analyst. Diana Cummings 321-696-1102 Lake Mary, FL 32746. read more

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No I don't recommend Stellar. Their best attribute is ignoring and misrepresenting both their availability and the estimates they present to the insurance company, severely inflating the costs proudly so many employees boast to be sure they get you plenty of money. In reality it's to line their pockets because the customer is an inconvenience. Must be because they don't answer the phone, respond to email questions and if they do it's snarky, with industry jargon and leaving you with more questions. Note misrepresentation of the damages and expenses is defrauding the insurance co and in violation of FL Statute 817.234. By FL Statute and the contract they are to have the estimate of damages to the customer within 60 days of signing yet it took them 124 days and that was with repeated calls and emails to the 3rd adjuster. The first 2 quit before they ever began any work nor talked with me which explains the disorganization and having to resend invoices and other documents repeatedly. Again no response from the owner. They don't consult as per the contract and as they advertise, with you prior to hiring the Umpire to discuss the cost, which was double what they told me at the initial meeting and what is in their contract. They don't represent you during appraisal meetings at your home with the insurance or with the Umpire nor does the Stellar adjuster show up pre-Umpire negotiations to preview damages all of which is stated in the contract 'we will always represent you at all meetings with opposing appraiser...' Get the pattern? Gets worse. They hired the mold testing co 3 hours from my home so I had to pay a $250 travel charge. Plus, the fee was 3 X the industry standard! There are hundreds of very reputable and certified experts in mold testing between Miami and Sarasota, FL that charge $650 and don't charge a travel fee. There also was a significant discrepancy in the tester's statements at my home regarding not seeing ANY visible signs of mold and not expecting much to come back on testing the swabs given all was dry on the surface. When the report came back I was not notified yet there was supposedly now VISIBLE signs of mold observed and the 3 most dangerous types of mold in dangerously high concentrations in both the master bedroom and the garage. Interesting I never received an urgent call to GET OUT OF THE HOUSE ASAP, nor did any movement occur on my claim. Much later I was emailed this report and again the email didn't point out the danger or to contact them as in all their advertising materials if mold this dangerous was found. Later I had a mold test conducted too. Suspect how it differed so greatly. In addition, the owner and 4th adjuster at Stellar to work my claim violated yet a 3rd Statute in FL 468.8419 by hiring this same company to both test for mold AND perform the mold remediation(clean-up.) Again without contacting me to get authorization especially given it is illegal. Huge conflict of interest. Not only did the owner of Stellar hire this mold co but he negotiated with the Umpire for payment for the test and the remediation months ago. No work has even been performed. I was not even informed any progress had been made with the settlement of my claim nor did any other funds get released until 2 months later than the owner got these guys paid for something they didn't and can't do! I can't help but question the connection between these 2 companies. So many errors were made by Stellar and violations of statutes and our contract. Yet this owner hides behind the wall of being an attorney, a FL Court Mediator, an Umpire himself, an owner of an Adjustment Co, and sits on the FL State Law Board of Ethics. He finds pleasure in taunting you with not responding to questions but telling you to have your attorney call him. As if paying him to do the job of helping me process the claim against my insurance for 10% of everything isn't enough cost to me on top of all the expenses but now this owner pushes for me to hire my atty to talk to him so he can drive the cost to me up mores . He just ignores at every stage no matter what the accounting dept states. 'The adjuster will be in touch soon to go over the details.' Never happens! So the owner is holding the settlement check hostage because he wants access to my checking account to be paid. He won't respond about taking a cashiers check from my bank of 20 years. Who would trust this co after all this with cart Blanche to their bank account? Stellar Public Adjusting lacks ethics, integrity and human decency to interact and serve those they enter into a legally binding contract with. From all that has transpired I can only conclude that Rami the owner of Stellar could care less if they break the contract nor any Statutes as long as they make themselves money. read more

Stellar Public Adjusting Services - Florida Statue 468.8419 ...illegal to use the same company to test for mold and also conduct the mold remediation(clean-up). - Public Adjusters Near Me - Miami, Florida

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I engaged Stellar back in June 2023 after major water damage to my condo from a blown out water valve under my kitchen sink which also flooded my office, master bathroom, hallway and AC closet. I am having major issues because I can't really use my kitchen sink and have to haul water from my utility room. They are consistently slow in getting things done. I can believe it is taking so long to get things done. I packed up most of my kitchen and office and they are in boxes in my living room. They wanted me to get a document notarized and said it would be ready to last Friday by noon. Then they called back and said someone up the chain of command had to sign off on the document. Still waiting Monday afternoon. They are notoriously slow in responding. Frustrating is all I can say. read more

I truly recommend calling Stellar if you have a property damage issue. Their team is committed to helping you to get the best benefits from your claim. In my specific case, Andres Barrios was committed to making my case move forward and he was doing a great job all the time. read more

Rami and Cynthia here are the greatest. Got a new roof gutters and painting thank God for you guys and the hard work that you provide to get the customers what they deserve. I will recommend you to anyone I know. Highly recommended Van. read more

Es mi segunda experiencia usando los servicios de Stellar Public Adjusting. Siempre me han demostrado su profesionalismo y cortesia cada vez que los he necesitados. Cada vez que llamo me responden rapido y contestan todas mis preguntas y me aclaran las dudas que tengo. Siempre me comunico con la sra Ivania Siares que con mucha amabilidad siempre me a respondido a mis preguntas y aclara mis dudas con mucho conocimiento de su trabajo. Muchas gracias Ivania por sus servicios y cortesia. Sra Eneris Muñoz read more

stellar public adjuster miss Veronica is amazing. We just got a thing back from our flood insurance saying they're going to pay out less than $20,000 when our damage is more then that. as soon as I got the text from my regular insurance, I went to go send it to Veronica, but she was calling me first and she reassured me that they're going to fight for more money than what they're asking and what they're giving me because this is the same area that got affected in 2017 and my flood insurance and homeowners insurance didn't pay nothing but $3000, and that was nothing to get our repairs done. That was a bedroom, a bathroom and another room back then we had carpet now we have tile and that's not enough to get what we need done. My shower cracked my half a toilet still has water in the walls. My husband's vanity has water in the walls. Shower area still has water in the walls. I have mold and my daughters playroom water in her wall still but the insurance only wants to pay out. I'm glad I found stellar stellar is amazing. They've been on top of it from day one. read more

Do NOT File An Insurance Claim without calling South Florida Public Adjusters. I had a bad experience before filing an Insurance Claim and this was the easiest and most complete process. They took care of everything, kept me informed throughout the process and got all the damages paid for. I was extremely pleased with their service and I would definetely work with them again. They really are the best. Make sure you ask for Rami Boaziz! read more

We were a little unsure about hiring a Public Adjuster for our Water Damage claim. Our Insurance Agent said we did not need one. Boy was he wrong. Our Insurance Company played so many games with us on our last claim that I was not taking chances this time. They came out on time, were always available and got us so much more money than we thought possible. He really took the time to explain things to us and how the process works. I strongly recommend and cannot say enough great things about this Company! Call them Today so they can help you out. Dont go up against the Insurance Company alone! Pros: Professional, Knowledgable, Great Results, Cons: NONE read more