I am a victim of Hurricane Milton. I had MAJOR damage and had both homeowners insurance and flood insurance and got absolutely zero help from them so I hired Stellar public adjusting and they went to bat for me. While I must say 14 months later, I didn't get enough money to cover everything that needs to be done to fix my house, at least now I feel thanks to them that I can breathe again. I can now start the process of starting to fix things up and get my house livable again. I want to say thank you to Stellar and Amanda Bovo specifically for her kindness and keeping me up-to-date on the progress so I didn't freak out and thinking would never see the light at the end of the tunnel. She would always call me back promptly just to assure me that I was in good hands and not too many companies do that these days. So I still have a lot to go through in renovations, etc. but I would highly recommend Stellar as they seem like they actually care for their customers during a long drawn out process in working with these insurance companies that we pay to all our lives and then when we really need them, never want to pay out. If I ever have a claim again for insurance, I will call Stellar first. I learned a lot through this experience, all thanks to Stellar! Consumers should not have to go through this as if losing their home isn't enough stress in itself much less having to face such challenges from our insurance companies that we expect to get some help from and don't. It is mandatory that we pay them but in the end when we need them, they don't come through. And I feel the whole system is wrong, but thank God we have adjusters like Stellar to make things right or at least help to make them somewhat right. Thank you Stellar! read more

I worked with Stellar Public Adjusters and Maria Perez for a water leak claim. Maria was helpful, explained the process well, and made sure everything was documented properly. There were a few moments where things moved slower than I expected, but she stayed on top of the claim and kept me updated. Overall, a solid experience and I appreciate her support. read more

Now that I see about 1/2 of their Current Reviews are coming as Horrible Service ... Let me tell more of the TRUTH.... If you wish for a Nightmare - make sure to call Stellar. But don't ask for the Owner Rami ... He never got back me the 50 times I called him over a Years worth of Time read more

The person (Freddy) I am working with obviously does not know Florida law. He is trying to renegotiate a settlement that is too old. I'm so disappointed in the service. I do not recommend. read more

I have nothing but issues since hiring them. Very little customer contact and now they are trying to collect a fee that is not owed to them. I would avoid them at all costs. I have had nothing but grief. You get screwed by the insurance company and then you get it again by the public adjuster. Look for another company to help if you need one. This one is not worth the aggravation. read more

I really have no complaints about the company; they always came to my home with very professional staff. Unfortunately, the entire process was repeatedly delayed by the insurance company. Regarding the payout, working with Karla U. was fantastic! As an accounts receivable clerk and customer service representative, she is always professional, responsive, and incredibly organized. She ensures a smooth and transparent billing process and answers all questions and concerns promptly. read more

My experience with Stellar Adjusters was horrible! Do yourselves a favor and find another public adjuster. Customers are not their priority, they're more focused on having you signed the contract. My adjuster disappeared after I sign the agreement, I called him and texted him multiple times with no response. They do not respect their clients, instead act as if they are doing you a favor. You will have to spend hours chasing down people just to get a status on your case, they will tell you they are short staff or the adjusters were busy. A new adjuster came to mediation unprepared and clueless to what's happening, which results in hiring an attorney for my case. I was given false information regarding to my attorney fees being covered by the insurance company which was not so. The only persons winning in this matter are the adjuster gaining 20% for doing nothing, and the attorney getting paid 30%. I am left with nothing and will eventually have to pay out of pocket after this ongoing nightmare for over two years. I wish I could give them 0 stars. This is all a scam!! RUN STAYAWAY!!!! read more

1) Customer service should be any company number one priority, I have requested numerous time to talk to Ramy the owner but it seems that he have a strange policy of not talking to his clients, I find it very rude and unacceptable. 2) Stellar told me that the vast majority of the cases they take, they reach a favorable settlement. They charge me 20% and after a whole wasted year they FAILED. The insurance company rejected them. Their next step was referring me to their lawyer for another 40%. the lawyer succeeded where they failed but I ended up giving 60%, and getting only 40% of the settlement which didn't cover my out of pocket expenses, I think that it is ridiculous and there must be a better way to receive higher compensations. Insurance companies don't take public adjusters company as serious as they take lawyers.I did a little research with some other public adjusting companies and they admitted that they fail 25%-45% of the time and end up using lawyer to finish the job. I think that the rate of success of the public adjusters is even lower. Another research I did, I found that there law firms that will handle your case for 33% like Burnetti law firm or 25% from Cohen Law group. Or Landau Law group that charge only 15% if there is no litigation as my case was. and non of them use public adjusters Bottom line avoid Public adjuster and shop for a lawyer and save lots of time and money. read more

Señora Veronica es Buena comunicadora con su trabajo y su disposition a la atención hacia mi para explicar de los que debo proceder con la documentación read more

I was recommended by Yesenia and they are the best. We had a storm destroy our house and it was in shambles. Stellar took care of every and received all the stress a homeowner can go through. Thank you Yesenia and I will recommend Stellar to everyone!! read more

Maggie is a very patient and professional person.She has one of the nicest personality's I have ever delt with.My husband and i enjoy working with Maggie. read more

Do not risk the value of your home to this company. You will be disappointed. You will not get call backs. You will not have someone working for you in your best interest. Use anyone but this company. read more

Horrible company. My claim was closed in 2022. Only got $8,000.00 to fix a leaking pipe which was not even enough to cover the damages of Stellar having my entire downstairs ripped up and left with no way to restore everything. They were not knowledgeable about the policy and ripped everything up before finding out what the policy was. We still have not recovered our home. It's worse off. We are getting lawsuits from companies they hired and did not pay. Horrible experience. This company should be shut down. read more

Stellar Public Adjusting is the worst experience we could have had hiring an adjusting company! From the beginning, Mrs. Angela Bonifacia Pulliza did not do the job as she should. The papers were submitted to the insurance incorrectly. The communication in the Stellar company is terrible. They sent me to a lawyer who did nothing. I had to find another lawyer who could accomplish something for us. In the end what I achieved was an increase in the mortgage and a further increase in my expenses. What I got from the claim didn't even cover half off the damage. I would never recommend this company of adjusters. It's been 3 years since the incident and nothing had been resolved. I still dealing with them trying to collect the money. They do not give adequate information to continue with the processes. Stellar Public Adjusting es la peor experiencia que podemos haber tenido contratando una compañía de ajustadores! Desde el principio la señora Angela Bonifacia Pulliza no hizo el trabajo como debía. Paso los papeles al seguro como no era. La comunicación en la empresa Stellar malísima. Me enviaron donde un abogado que no hizo nada. Me toco buscar otro abogado que lograra algo por nosotros. Que al final lo que logre fue incrementar mi mortgage y aumentar mas mis gastos porque lo que se saco no pago casi nada del daño. Jamas jamas recomendaría esta compañía de ajustadores es todavía la hora 3 años en esto que no me han podido terminar de resolver. Stellar Public Adjusting es la peor experiencia que podemos haber tenido contratando una compañía de ajustadores! Desde el principio la señora Angela Bonifacia Pulliza no hizo el trabajo como debía. Paso los papeles al seguro como no era. La comunicación en la empresa Stellar malísima. Me enviaron donde un abogado que no hizo nada. Me toco buscar otro abogado que lograra algo por nosotros. Que al final lo que logre fue incrementar mi mortgage y aumentar mas mis gastos porque lo que se saco no pago casi nada del daño. Jamas jamas recomendaría esta compañía de ajustadores es todavía la hora 3 años en esto que no me han podido terminar de resolver. read more

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Stellar Public Adjusting has turned my family home upside down, making the situation worse. Filed an insurance claim for a water leak and damage. A representative came out from their office. Following day construction crew came tore down all the walls, ripped out bathrooms, ripped up all downstairs flooring, removed ceilings, leaving no central air. A mold issue was exposed behind walls & other places. Crew did a basic clean-up. Mold specialists were to take over the rest. It never happened. Public Stellar only got us $8,000.00 on a $350,000+ repair and restore. Leaving our home with mold, no walls and floors. $10,000 paid out to us minus their 20% by our insurance company wasn't enough to fix the busted pipe or restore our home. Our policy was for $350,000+, $10,000 for water repairs.  Insurance Co. issued $10,000 to repair pipe. Not understanding why the $350,000+ did not cover the dwelling repairs or contents when money was in the policy for dwellings. The adjuster should have verified coverage, and the plumbing crew sent to detect and stabilize the leak with as less demolition as possible until the insurance policy amount to cover the pipe repair was verified and then proceeded Our claim processor was Yandi Augustine. Horrible customer service. Would not return calls, unknowledagble and not clear on claim issues. Rami Boaziz, who was supposed to be our adjuster, did not respond to several emails, calls after someone in my home was hurt on the stairs due to unfinished work. Never met him or spoke to him to know who he was as our adjuster. If you are reading the reviews to help you make a decision to use this company, read all of them. Others have been put in the same situation. Home not complete. We were told it is our responsibility to come out of pocket to fix our home. Very unprofessional company. Did not represent us well at all. Much of the pre demolition and damage could have been avoided. Find another adjuster if you are seeking. read more

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Your location Stellar Adjusting - Florida Hurricane Public Adjusters 2450 NE Miami Gardens Dr Suite #200, Miami, FL 33180 Loss adjuster maryellen moreyra 1114 points 2 minutes agoDO NOT USE! The kept dropping the ball & where sitting on our claim for almost a year. I had to threaten to go to another company. Our original "adjuster" told us after a month of leaving messages that he had too many cases & didn't know where ours was he would call back...never did! This happened again. Finally after months we were told he was no longer with the company & we should have been notified of our new adjuster...SHOCKER we NEVER were. The lady even said sorry & we had a new adjuster within tquicker. The loss prevent specialist put the value of the house down as total of damages making the insurance company think we were trying to commit fraud which added even more issues. Now almost 2 yrs later the damages obtain from the hurricane almost 2 yrs ago got worse, floor tiles exploded, my dad fell because of it and had bruised ribs at the age of 81. Last week I was transferred to Minerva whom tried to say I couldn't speak on behalf of my parents & it was a courtesy that she took my call. I had to stop her and tell her to look through the paperwork because my parents signed that I could speak on there behave. These people have no idea. Stellar is less than stellar! Now even knowing they dropped the ball they still want full 10%. What a joke! I have notified BBB, my contractor whom also tried to help them speed up the process & was here when their loss specialist came out has also contacted BBB whom Now have started an investigation and asked after seeing all my documents if we were willing to go public & we have both said yes! Do ur self a favor and just go straight to an attorney! The attorney will get u resolved way quicker. My lawyer is still waiting on a return call from them after Minerva lied saying my lawyer sent them a letter stating we didn't pay which NEVER happened. Now he is waiting on a call back and stellar is saying we are trying to do a shake down whe. I have proof they kept dropping the ball & they refuse to even look at it. Dan Young won't call ANY ONE back and neither will Romnie. They know they don't deserve a full 10% but refuse to talk to anyone so I am refusing to sign any release of funds from insurance carrier till Young or Romnie call us & see all the evidence we have! read more

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Hassett Not satisfied at all with Stellar performance and lack of results. I still haven't received the details of my claim and list of communications with insurance company read more

If you need help regarding a claim for your home, Stellar is THE BEST you can find!! Josh Evans (Public Adjuster), Chelsae (Claims dept) and Konita (Accounting) have been the trifecta of PERFECT customer service and they continue to surpass my expectations. Prompt responses, always friendly and genuinely helpful! I highly recommend Stellar and these 3 amazing assets to the company! read more

Great service from Stellar. Yanelys Peres was on point and responsive. Highly recommend Stellar. Thank you. read more

Stellar did get me an excellent settlement for my damaged roof. Amanda Bovo and the team did their very best. Patience is the key.

I would stay away. Terrible terrible experience. I would not trust this company. It is the worse ever company I had the misfortune to trust with my claim and that I have ever dealt with. Most unprofessional and unreliable. No Integrity. read more

We had a small claim and Alex B did a great job staying on top of it and making sure we were fairly compensated. As soon as Alex took over our claim, things moved along quickly. We appreciated his professionalism and open communication. read more

Beyond horrible!! Fighting to get funded owned after waiting over a year is just a nightmare! Eli claimed nothing after signing you is his responsibility! Do yourself a favor and find someone else! They will drag this out as long as possible and not pay you till they have no other choice! read more

Stellar was amazing. David and his team came out the next day my house was robbed. They listened to my husband and I and worked with our insurance company to make us whole. Thank you again read more

Stellar Public Adjusting Services is a must for anyone trying to make a claim with their insurance company... A special thank you to Marcetinna King who has handled our case and finally retrieved money for our claim after our house was flooded. We were kept informed throughout the whole process which relieved the stress as dealing with our insurance company was not easy. Marcetinna and Stellar Public Adjusting went above and beyond our expectations. We greatly appreciate everything that was done for us. We highly recommend this company and request Marcetinna King! read more

If you ever and I mean ever have an insurance claim, call Josh at Stellar. He is extremely professional and knows his business. He will hold you hand through the entire process. Don't let your insurance company bully you. Trust me I learned the hard way and Josh came to the rescue. He's the Superman of insurance claims. Highly recommend him. read more

HORRIBLE!!! HORRIBLE!!! HORRIBLE!!! Stellar Public Adjusting partnered up with a joke of a law firm, Shaked Law Firm, who changed my attorney five times. Nobody ever knew what was going on with my case. When I complained to Stellar, they said "Yeah, we know, that's why we don't use them anymore for our new clients." It took them three years to get a settlement with the insurance company. After the law firm's 44% (yes 44%) was deducted, and Stellar's 20%, I came home with a whopping 36% for my new roof. (Ironically, the papers submitted to the insurance company for the claim mentioned everything, including the kitchen sink, except the roof). Stellar? Try Hell-ar. read more

Long story short. I've been lied to multiple times. False promise after false promise. $10k+ spent out of pocket with no reimbursement yet. IMPOSSIBLE TO GET A CALL BACK. Horrid experience and it's still ongoing. Turned down a BIG payment to restore my home but was advised to turn it down. Recent offer from insurance was a quarter that amount. Massive regret hiring this company. Two years of wasted time and money. STAY AWAY. I am happy to talk this out if the owner wants to give me a call personally. Although receiving a call from anyone at this company seems like a stretch... read more

My husband and I worked with Alex Bagdadi at Stellar after Hurricane Ian. He was such a pleasure to work with. He was detailed in every aspect of what the process of our claim entailed, and any questions we had are always answered. He was kind and caring, and we knew even though he was handling so many other claims, when he spoke to us about ours, it was like he was only handling ours at the time. A tremendous thank you to Alex for all of his help. read more

Customer service is excellent ! They understand the situation you are going through and they put themselves in your shoes. They explain the process step by step! And always stays in communication! Thanks very much for all your help ! read more

I'm so grateful I contacted Stellar Public Adjusting Services. Peter H. took the time to explain the process to me in detail and to highlight key milestones along the way. He was so true to his word. I was desperate and quite concerned. I had given up on getting what is rightfully mine. He asked me to trust him and to trust the process. He knew exactly what he was doing. Everything he said happened the way he anticipated. The results were beyond my expectations. This team knows what they are doing! Shout out to Maria for a much appreciated empathy and timely follow up and to Rami whose knowledge and professionalism are admirable and rare. There are many companies out there to choose from. Trust me, stick to this one - they are honest and professional. They are the real deal. read more

I hired Stellar to handle my claim. I knew I did not have the time to be following up with the insurance company and fulfilling all of the insurance company's requirement. I figured that the adjusters fees would be well worth the time I would save. Little did I know that I would have to spend hours of my time following up with them to ensure that they were on the timeline. Many times calls and emails would go unanswered. A couple of times, my insurance company reached out to me to advise that they were unable to reach Stellar. After over a year of back and forth with the insurance company and Stellar, I ended up hiring an attorney to settle my case. I finally settled and I receive my check from the insurance company, but I am still unable to repair our home because Stellar has not endorsed my check. My problem is the lack of a proactive approach, which I would expect from a company in their line of business. read more

from the beginning of my claim with Alex Bagdadi to the end of the process with Ivan Cortes, Stellar was great.

Don't recommend this service. You cannot speak to a manager or a supervisor. The person who answers the phone gives you a different name every time and pretends to be a different person. You'll just get the runaround. Beware. read more

Never hired this company it looks like they don't know what you're doing. I had a very bad experience with them. DO NOT hire them since they don't know what they're doing. I'm glad some people had good experiences but mine was the worst. Andrea was the adjuster I had and she promise the world but did not handled the claim properly so my insurance company denied the claim. Finally I was able to get a release from them and hire an attorney to continue with the process! Read and educate yourself before getting a company I wish I would had being clever and do it different so I could not be in so much trouble now with the water restoration company that is sending a 15000 bill for drying my living room because the adjuster instructed me not to contact my insurance company since she will handle the process. DO NOT HIRE THEM PLEASE! read more

Amazing service. I'm so grateful for Eli Pinson, Maggie Ocasio, Rafaella Fullin and the help of all the staff at Stellar. They are extremely professional and I would definitely recommend them. read more

Very professional company. Cynthia kept me informed through out the process. I highly recommend this company to represent you. Results gave me the money to replace roof and other repairs caused by hurricane. Also thanks Rami for you assistance in assuring that I was compensated properly. God bless Van Lasner read more

I would not use any other company! Stellar is top-notch! Excellent communication throughout with Ivan Cortes Mejia! He always answered my calls or got back to me shortly. Explained the process every step of the way! read more

Stellar works hard for you after a damage has occured. No matter how long it takes, they always get the job done. I have dealt with Stellar on 2 occasions and referred one person out. They results were phenomenal. I even received a beautiful candy and chocolate basket for the referral that was provided to them. They are awesome! 5 stars read more

My husband and I own an apartment in Sunny Isles Beach, Florida. My elderly, frail in-laws live there. We had a flood from a broken pipe last August which caused significant damage. Our insurance company was responsive although we felt pressured to settle right away. Our Florida friends recommended Stellar Adjusting Services, specifically David Huebner. From start to finish, we could not have felt more supported and informed. David is a huge asset to this company, and there is absolutely no way we could have navigated through all of this confusion without David and his associates at Stellar. The amounts we were awarded with Stellar's help were much higher than what we were originally offered. If you have the misfortune of having to make a claim on your home because of damage, fire, flood, etc, I would heartily recommend calling David at Stellar first! read more