Dr. Morris is one of the most knowledgeable person that I've met and he really did a good job to…read moreunderstand about my foot condition. He gave some alternative and recommendations and at the same time he's not being pushy for us to buy the product from him. The staff is very friendly and they are very organized in terms of the upcoming appointment as well and would recommend if you have any problem with your feet .

Because of the incompetence of the office staff, I am out of $200 deposit that they refused to…read morereturn when it was their mistake in dealing with the insurance company's denial of the claim because of a coding issue. It was also frustrating that the staff refused to assist me in dealing with the insurance company and their bad attitude and insistence that it was my fault and problem.

My insurance company, UCLA Medicare Advantage Prestige Program identified Dr. Michael Avakian as…read morethe appropriate podiatrist to treat my feet (multiple broken toes) because I have bone cancer. He has stellar reviews. And I immediately understood why: he came himself to let me in the side gate next to the handicapped spot. He was surprised to see me with only one shoe. I explained that the pain was so severe that I could not get a shoe on my left foot and was wearing a Bomba sock instead. But from the moment I encountered the staff my " appointment " for which I had waited THREE WEEKS was a travesty. They had no record of my appointment (which had been made directly by my insurance company) nor could they find the materials I had texted to the office at their instruction 3 weeks earlier. It turns out, after a very unpleasant exchange that I had " texted " to their email address. They did, in fact, have it. Calls were made to the Medical group at UCLA (not the people who could help me) and finally I myself called the line reserved for Prestige plan patients (we pay a modest fee to the medical group to have help navigating the complex health system). Without reviewing my extensive records the representative (Brittany) could not help me immediately. I asked for a supervisor (Patricia) who for obvious reasons was apologetic but also unable to help. Since the staff had treated me like a criminal in the office--no appointment, no insurance, no right to be there (could it have been that they assumed only a homeless person would walk around with one shoe and one sock) I decided to leave and call my insurance company from home. Dr. Avakian, who had heard the entire saga from his office, followed me out to the street to apologize. He seems like a kind and competent man. But his staff is rude and careless. At home I was able to reach my regular navigator, Andrea, but my appointment in Westwood is not until January 2! By then my ties will either have healed or dropped off. This is the fault of modern healthcare not Dr. Avakian. His staff is a serious obstacle to getting appropriate treatment, but I am confident that if you can tolerate their rudeness your reward will be a capable and thoughtful podiatrist.

This is by far the most efficient medical office I have ever been to. Staff is so nice. Dr. Avakian…read moreis very professional and so nice. I look forward to my visits. The office girls are very proactive in getting authorizations from my insurance. I had a procedure done there with no pain, no bleeding and no infection due to his skill and proficiency.

The wife ended up stepping on broken glass while barefoot in the kitchen (No jokes please), and…read morecould not get the shards of glass out; who knew Pyrex shatters when dropped! Anyway, the good doctor was able to remove the glass without any local anesthesia, and the pain stopped! I was in the examination room with her, and asked other questions related to podiatry and the fitness of shoes. He explained the purpose of shoes and had a nice skeletal model of the foot and how it is supposed to flex. While being flatfooted, it seems the foot has to work extra-hard and that is the reason for early pain while walking. He is a patient Doctor with a nice small practice which we both feel comfortable in. He is close to home and on Fairoaks, close to Old Town, allowing another reason to stop for breakfast or lunch, as he has mornings for patients. I would recommend this Doctor for any minor foot operations, and as always get a second opinion.

What can I say about this amazing doctor, other than my feet would not be the same without him...I…read morehave been through the ringer with my foot issues and he and his staff have brought me through some difficult procedures and surgeries. I trust him implicitly and often I could not rest until he had seen me...I needed his expert care and concern to reassure me that things would work out...How much do I trust him? Let's just say if I won the lottery, I would buy him a mansion right next door...yup, he's that good folks. I was able to walk through the cobble stone streets of Paris due th this doctor! I also have to give a shout out to Rosio and Cindy who work closely with Dr. Upshaw...their compassion and professionalism also gave me hope that one day my feet would be well enough to travel. I thank them from the bottom of my heart...

I just returned from my orthopedic appointment, and I had a wonderful experience. Firstly, I was…read moregreeted by Joanna, who did my intake paperwork. I was on crutches, so she brought everything over to me, and she asked me to flag her down to pick everything up so I didn't have to struggle with my crutches. I have many medical appointments this last month, and she was the first one who made this very considerate and thoughtful offer. Abram and Alexis helped me with my X-rays. They were both very patient and kind. They made sure to help and support me. They were friendly throughout the process even when I stepped on a button that accidentally moved the bed. They were both very kind. Abigail checked me out. She was very patient in finding appointments that would work for me both as a follow up with Dr. Gipsman and for a first appointment for a second specialist in their office. She was smiling, friendly, professional, and kind. I met with Dr. Aaron M Gipsman to go over the results of the tests for my knee. He had excellent bedside manner. He answered all of mine and my husband's questions. He explained everything to our understanding and satisfaction. He explained everything he was doing during the exam and explained any findings afterward while consistently checking in with me to make sure I was fine. I was so pleased with this visit and team, that I came straight home to write this review. If you need an orthopedic surgeon for your knee, I HIGHLY recommend Dr. Gipsman and his team.

Well, or wellness...how can I start to praise these group of doctors. As I pace my steps using my…read morevery functional knee, looking for the right words to type using my very fictional hand. I can't thank enough Dr. Billings and Dr. Movasaghi as well as their entire staff (specially Jennifer from PreOp) in helping my surgeries become the success they are and becoming! On late August I had the need to have trigger finger release surgery with Dr. Billings and on December 2nd I had total knee replacement surgery with Dr Movassaghi. And as I recover I would say that my surgeries were a success and becoming a success, all thanks to The attention at the Clinic, and the hospital, the time they took to answer my questions and to make sure that I understood everything that was being said and proposed, and their great efforts and professionalism. I really walked away satisfied and confident That I was in good hands. And I was, now that I can look forward to a full recovery on my knee replacement I like to think that I am in in good hands and I would 100% recommend this team to anyone in need for quality medical assistance. Thank you Team, Thank you Dr. Billings and Thank you Dr. Movassaghi A. Castro 12/2025.

I discovered Novis by chance in winter 2023 and decided to get a custom orthotic/insert made even…read morethough I was only visiting from the East Coast for a couple of days. Multiple phone tag attempts followed before the inserts finally reached me around two months later. The quality and durability of the orthotic was among the best I have ever had, though, and that probably was the key factor in leading me to give the business another chance when I was briefly back in the area earlier this spring. Unfortunately, the delayed shipping and prolonged phone tag situation has recurred and I still don't have the new orthotic over two months later. Hoping Caesar will get it together soon, especially where I had already paid a not cheap amount at the initial point of seeing him and being fitted for the updated insert.

The service and expertise offered by Cesar at Novis is excaptional. The orthotics he made for me…read moreeliminated the extreme pain I was experiencing. The attention to detail and follow up to ensure that the product continued to perform was emblematic of his skill and concern for customer welfare. I was grateful to have found Novis. S

This has been by far the best podiatry treatment I have had. The whole staff is extremely helpful,…read moreand Dr. Sung is an absolute pro. As an older ultramarathon runner, my feet have various problems, and ingrown toenails, fungus, bone spurs have all been addressed expertly. I never had to wait more than a few minutes, and generally was able to get a return appointment with his staff the very next day as needed. Highly recommended.

Dr Wenjay Sung is a wonderful doctor I have met after too many years of horrible doctors. He is…read morevery kind & compassionate. I went in thinking I only had 1 minor issue but because of Dr Sung we found other issues that needed immediate attention. Because of him it is truly believe that I was saved from having very serious complications Both Dr Sung's front office ladies are amazing. They make you feel very comfortable & welcomed This may be the office of a foot doctor but seriously you would think it was more. Thank you so much for taking care of me & also my son ^_^

Best doctor anywhere no but and if about it the staff is very helpful and understanding when you…read moreget there

Receptionist hides from view and didn't acknowledge I was there. After 10 minutes I approached the…read morewindow and now she is there and I HAD TO CONTACT HER. She should be in position to see the front door and visually acknowledge client when then come in. Once I get my inserts I'm done with this place. Front receptionist needs some down to earth retraining on client relations and how important first contact is to a business. Hangers didn't review Yelp reviews because they must think their reputation stands for itself. Well this store on Fair Oaks needs a new receptionist

Came in here because my foot had been bothering me for a few weeks and since I am on my feet for…read morelong periods of time at times, I needed to resolve this quick. We walked in without an appointment and after explaining I didn't have a lot of time I received excellent customer service from Cameron. Keep in mind I was getting hangry, my foot was bothering me and it was a bit warm outside and I probably wasn't the most patient person and he still provided great service. I took a test to see how my footing was and then he provided some gear to fix this. The price was not cheap, but I needed this resolved so if it works it is worth the cost. I have been using the materials I bought from them and my foot has been feeling much better so far. We pound public parking very easy just around the corner. Material you buy has lifetime guarantee.

The store is in a mall with underground parking. The lot is a decent size for the mall. However,…read moreseems like it will get crowded during peak hours like all the businesses in the area. Can't remember, but I think we had to get a validation or had a time limit for free parking. Check the posted parking rules for free-charged parking. The customer service was top notch. The salesman who helped us, unfortunately forgot his name, was super friendly, helpful, and knowledgeable. He spent a lot of time with us. Unfortunately, we had super sticker shock at the end of his diagnosis and sales pitch, which took quite a bit of time to go over the various products and their different uses in their system. Based on how the products felt in the store, it's likely that they will make your feet, back, and hips feel much better if you are having problems. However, they are just super expensive (around $2000 for their system on our visit). Would recommend trying all knock offs and other options before trying these guys due to their cost. Many customers in desperate need of pain relief might need to either save up or do a payment plan to use their system. At any rate, if you are in desperate need of pain relief and are out of options, their services will likely help you if you can afford them.

Highly Recommend!! From scheduling my appointment, to my in office care and treatment, everything…read morewas excellent at Dr. Quemena's office. I had been dealing with an infection ingrown big toe nail and my insurance was not helping me urgently so I decided to pay out of pocket and chose Dr. Quemana based on his reviews. And he upheld his reputation to the T! He was so thorough, careful and so so nice! The removal was near painless! Not only did he help me with my current problem, he brought to my attention some other issues with my feet that i had no idea were going on. He was just all around exceptional DR and care! Thank you DR. Quemena.

"Fungus Among Us, But Dr. Quemena Came to the Rescue!"…read more Let me tell you--my feet have seen things. I'm an ER nurse on the floor 12+ hours a day, and lately I've been dealing with a little... "fungus among us" situation, courtesy of nursing shoes and never-ending shifts. I called Dr. Quemena's office on a whim, praying for a miracle, and his sweet, efficient receptionist came through like a hero--she worked her magic and got me in on a last-minute cancellation. Bless her heart! When I met Dr. Quemena, it was TLC from the jump. He listened, didn't rush, and treated my hard-working feet with so much care. Not only did he create a plan to tackle the nail fungus (no oral meds--he respected my health concerns), he even threw in a bonus bunion prevention plan because yes, these ER feet are out here catching everything. Professional, kind, knowledgeable, and funny--he made a less-than-glamorous foot issue feel normal and totally fixable. It was my first visit, but I already know this is my podiatrist for life. If you're on your feet all day, dealing with foot drama, or just want a doc who treats you like a real person and not a chart--run, don't walk (if you can) to Dr. Quemena's office!

I fractured my ankle quite properly about a month ago, and I just have to say that the staff at…read morePerformance made my recovery as painless and efficient as possible. It was my first fracture, so I was worried my ankle would heal improperly and I'd have pain, however intermittent, forever. Albert & Steve answered all of my questions, gave me tips for long-term rehabilitation, and provided a Camwalker that was both perfect for my need & pleasantly affordable. Subsequently, I'm essentially pain free, strengthening exercises notwithstanding... LOL. I truly hold the staff of Performance Prosthetics in my heart. ¡¡¡THEY ARE HIGHLY RECOMMENDED BY ME!!!

This is one of the best orthotics I have ever been to , I have a collapsed right arch and they came…read morewith the best orthotic I have ever had. ( I had this problem since the 1980s). Over time they had to make adjustments and had to try different angles until it's right. I am very happy I found them and have recommend them to others and they were impressed with their results.