I came here to translate for my mother in law, she's deaf and she needed assistance translating into ASL. She had carpal tunnel surgery and Dr. Mostofi was her surgeon. He was very professional and took time to answer questions she had. The only thing that I was a bit thrown off was that the nurse blew out her veins twice and had to get another nurse to get an IV in. She was in pain while the first nurse was trying to insert an IV. Other than that everything went well and she was out pretty fast. read more

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The surgeon couldn't care less. So he didn't listen and I didn't get a good outcome. Had to have the surgery redone and now I'm getting plenty of follow up care. Sad. read more

I was referred to Dr. Pradhan by my primary care physician for what my PCP thought was a pinched nerve, which was causing severe pain and numbness in my left leg. Dr. Pradhan didn't conduct any kind of physical examination of me aside from looking at my x-rays. He gave me a cursory explanation of his diagnosis. He didn't ask me if I had any questions. When I did ask him questions, his answers were curt. Total time spent together was less than 10 minutes. Surprise -- the line item on my bill describes it as a 45-minute exam. Needless to say I won't be returning. read more

Been trying to get in touch with them for a month, left one message sent a couple of emails still no response had to drive there to address my issue, customer service has gone down the gutter they are now Cedar Sinai a so called prestige establish read more

Today checking into surgery was on point did not have to wait staff was very professional and helpful especially nurse Stephanie her bedside manner was a Aplus! not to mention meeting Dr Hernandez he looked young but that fooled me he knows what he is doing ;) thank you Dr for not allowing me to wake up from anesthesia sick. and then there's Dr. Mustafi this doctor is magnificent. He did trigger finger on me today and already this evening i'm able to making a fist and not enduring too much pain. I believe the job has been done well thank you staff for being professional kind and taking care of me, I will be back ! read more

Risser Orthopedic Group - a special kinda of Love - Orthopedists Near Me - Pasadena, California

Dr. Myers is so helpful! He understands pain and really listens to you. His treatments have saved me from spinal surgery. read more

Having any procedure done is always nerve-wracking. We were blown away from the moment we stepped in. We were offered a seat, a beverage and we're treated so kindly. Dr. Northrop and his surgery team are top notch. He was recommended by our primary. The location has easy parking a clean facilitythat made us feel welcomed. read more

Yes, I highly recommend this practice. Risser Orthopedic Group has been absolutely outstanding, and Dr. Mostafi is truly an exceptional hand surgeon. He has helped my father tremendously and continues to care for him with the highest level of expertise and compassion, even after multiple finger amputations due to his underlying medical conditions. Dr. Mostafi is incredibly knowledgeable, detail-oriented, and clearly knows exactly what he's doing. His bedside manner is beyond amazing--patient, attentive, and genuinely caring. He takes the time to explain everything thoroughly, which brings comfort and reassurance during very difficult circumstances. We are beyond grateful for his continued care and dedication. I highly recommend Dr. Mostafi and the team at Risser Orthopedic Group without hesitation. read more

Had 2 tendons repairs from Dr. Criswell at Risser in Pasadena. My nurse was Dina she was very helpful and accommodating. Other nurses Andrea and Stephanie were very helpful, attentive and accommodating as well. Highly recommend this establishment. Everybody was easy going all good vibes. Overall a great experience and service. read more

Risser Orthopedic Group - Left foot - Orthopedists Near Me - Pasadena, California

I saw Dr. Braden Criswell in 2019 after fracturing my heel bone. The diagnosis was clear and the treatment plan was solid. From a clinical standpoint, I felt the care itself was appropriate and well-structured. That said, I'm sharing this feedback directly with the provider in hopes that it supports the development of a more empathetic bedside manner. During the visit, I was advised to lose weight--despite the fact that I had recently lost 40 pounds over the course of two years and fractured my heel while walking to maintain that progress. That comment was not only discouraging, it felt completely disconnected from the context and was frankly insulting. What also went unacknowledged was the fact that I was perimenopausal at the time. Stress fractures like this are very common for women at this stage of life, and a more thoughtful approach might have included recommending a bone density scan to evaluate whether something more was contributing to the injury. That would have been an appropriate and proactive step. Lastly, I want to remind any healthcare provider reading this that weight is not always a matter of lifestyle alone. In my case, a contributing medical condition has played a significant role. Patients should feel supported, not shamed. When we go to providers for care, we do not expect to be judged or made to feel blamed for our pain. I hope this is taken in the spirit it's intended--as a way to support better patient care and more compassionate communication going forward. read more

Our nurse Stephanie was the sweetest most competent person we've ever seen. She was kind and knowledgeable. I recommend the surgery center to anyone in need of medical services. Charles and Cynthia read more

The orthopedic group at Cedar Sinai/Richard orthopedic works, relentlessly, competently, and with passion. The entire group knows exactly what they are doing. If you have any kind of orthopedic needs, I strongly suggest using the services provided with this group of orthopedic surgeons. read more

Throwaway account- the medical staff is good bit out of touch with the way the office actually functions and time frames for procedures to be scheduled I called twice to speak to the pain management PA about a medication she ordered and was told I could not, that I had to make an appointment or schedule a telehealth visit. The next telehealth appt would be in several weeks. This is dangerous and unprofessional. I should be able to get a question answered by the PA who treated me. read more

I went to Dr. Amir Mostofi, for my first visit today. Several years ago, a ladder fell straight down upon my wrist. It still bothers me now and then I wondered if I might need surgery. I paid my copay (35.) and waited in the exam room. Dr. Mostofi entered. He was energetic, friendly, allowed for my multiple questions even though I know he was extremely busy. Best of all, he is highly intelligent. Check out his CV. His asst. took an X-ray. The doctor studied the pictures and told me I won't be needing surgery! Great news. I was so grateful to have a really competent doctor see me since, as we all know, some less qualified people have, at times, slipped through. Thank you, Dr. Mostafi. Anyone out there with a hand or wrist issue, this is the man you want. read more

Staff is really caring and they do an excellent job for taking care of you doing procedures.

Had a knee arthroscopic menisectomy with Dr. Criswell at Risser in Pasadena. Experience was very good with no complaints. The entire staff was professional, helpful and extremely friendly. Stephanie was the post op nurse was very helpful in explaining the post op process. Highly recommend Risser surgery Center. read more

Ive been coming here for years and all the staff have always been very professional and attentive. Thank you all for all the hard work you do. read more

Dr Heinen was very thorough, listened to me and examined X-rays to determine why I was having pain in my leg and knees. He prescribed a anti inflammatory drug, topical cream to ease the pain. He determined my hip and knees were fine, he rotated the knee and explained if I needed knee replacement I would be in a great deal of pain. Knee X-rays and hip X-rays indicated no problems, no arthritis in either location. He recommended I go to physical therapy for back and core strengthening, he felt that could be why I was having pain in my right leg. If that doesn't work the he might inject shots. I was very comfortable with him and appreciated that he took the time to try and find the cause. read more

I had my knee worked on and also received PRP. I found the experience at a smaller hospital helpful and the doctors extremely helpful. They offered quality care and I'd like to thank them for their work. read more

Yesterday, I was seen by Amir H. Mostofi, a hand specialist, for my trigger finger. He quickly defined the problem and possible solutions, then told me which option he recommended. Personality wise, he is courteous, thoughtful. and highly intelligent. Confident - I appreciate that in a doctor. I won't be sure if the treatment was successful for a couple of weeks; if it didn't work, it isn't his fault. read more

I have had major back surgery going on 16 years now! Before this surgery I got to the point of not being able to walk. I trusted Dr. Benjamin Pradhem read more

See the patients, I haven't see him since last year. Unbelievable. I have been waiting for a promised neurotransmitter since March

Came to this office many years ago for a painful ankle and their advice solved the issue fairly quickly. Recently I had a painful knee. Saw Dr. Shah who I liked very much. However, in subsequent visits he brought in a Physicians Assistant. I had a first shot in the knee by Dr. Shah that was painless and very effective. But several weeks later I asked for a second shot due to some extended travel. Dr. Shah had the PA do the shot. She was nice but obviously did not know what she was doing. The doctor had to watch what she was doing and instruct her how to do the shot. Wait a minute - am I a cadaver used for training purposes?? She hurt me and it took several days to subside. I had an MRI done before the next appointment. The same PA walks in. I was really looking forward to hearing a review of my MRI and what to do going forward. She spent a few minutes looking at the MRI result (she obviously hadn't looked at it before). I asked where the doctor was. He wasn't going to make it. After looking at the MRI on the computer, she looks at me and asks, "So what do you want to do?" It was at that point that I stood up and walked out. I have to wonder if Cedar Sinai is pressuring this office to be more profitable, stack up patient appointments (I waited 1 1/2 hours once until I saw the doctor), using PA's instead of medical doctors? And they need a new receptionist. I won't be back. read more

"I would give zero stars but it's not an option. Dealing with Zayra Montenengro, Dr Myers assistant, for doctors notes, appointments, prescriptions, other paperwork, etc, is a nightmare! Every time. There are always problems. Her sense of urgency does NOT exist. I will be posting reviews elsewhere and send a letter. New staff please! Replace her." This was written on behalf of a current patient who wants to remain anonymous. Posted this review online with Google as well and a BBB complaint will be next. read more

I am giving Risser two stars ONLY because for several years they provided good service to my elderly mother. Then everything changed, and I would give them negative stars if I could. I found them rude, unhelpful, and borderline negligent. My 92-year old mother had been receiving Cortisone shots for her arthritis for several years, but without explanation, Risser suddenly refused to grant her appointments. After several attempts to call and ask why, a lovely scheduler called Mom's doctor and told me that the doctor looked at the most recent x-ray and, because of the cracked femur, the cortisone would do no good. Nobody knew about the cracked femur: not her physician, not her facility, not her emergency contacts, not the patient herself. This was incredibly distressing because the previous x-ray had been taken at least six weeks earlier, and she'd been allowed to use her walker, resulting in several significant falls. We needed more information. I tried to politely contact Risser many times and received no response. I requested the medical records, but found nothing about a cracked femur. After several weeks, I finally reached the doctor's assistant who began the conversation with a brusque, "Why do you keep calling?" The assistant then denied the cracked femur and said that the issue was a "deformity" for which cortisone would also be useless. Confused as to why this deformity appeared in what felt like a sudden manner (as well as why I'd been told it was a cracked femur), I politely asked for more information, but the assistant seemed unable to explain it. My mom is on Hospice, so I gave up dealing with Risser and am just trying to keep her comfortable. I accept that the cracked femur thing could have a misunderstanding/miscommunication between the doctor and the scheduler, but I would have loved a more prompt, polite, and productive response. While I am not a medical professional, I am (as is my mother) well-educated and reasonably intelligent. I did not misunderstand; I was misinformed. I recognize that Risser's focus is not the elderly, and frankly they seemed unwilling or unable to deal with my mother. I also recognize that they are a fairly large institution, so maybe individual patients can get lost in the system. However, I found their rudeness, lack of response, and misinformation quite reprehensible. read more

My second visit in 6 years. Saw the same doctor, very glad about that. I well remembered him and his manner from first time around: excellent. His expertise is hand/wrist. I couldn't have been happier with the attention, caring and efficiency he showed, again. I'll be using his expert services in future. Total trust. The practice runs like a well-oiled machine. Cheerful receptionists and tech staff. Took quite some weeks' to get the appointment. They keep a waiting list. It was over 20 mins in the waiting room. And then more time down the hall in consulting room. So make sure you don't have any urgent appointments after your consultation would be my recommendation. Clean, efficient, friendly, local to me. Highly recommended. read more

Recently Dr Shah repaired my severely damaged hip joint. In and out sewed up and out the door in the same day. I have been amazed how quickly my needs were attended to. Great attitude beautiful smile and a really nice human being. read more

Dr. Jared Meyer is superb!! A true genius! Runs a bit late only because he cares and takes time with his patients! Fabulous! read more

Risser Orthopedic Group is the BEST GROUP...ever! They have been wonderful to me, family & the friends I've referred. Dr/PA Virginia is so skilled, knowledgeable and comforting. I could not imagine life without her! Dr. Jared Meyer is AMAZING! It's comforting to have him by your side during surgery! Dr. Amir Mostofi is a miracle worker and a wonderful hand surgeon! Dr. Mostofi is patient, kind, informative, very knowledgeable & fabulous! My hand works better than before and no scars. The front desk staff, office staff & physician's assistants are all welcoming, kind, knowledgeable & patient. Love, love, love this Group! read more

I came here seeking help because I suffer from issues with my tailbone. I have a PPO so I did some research and went with Dr. Pradhan because he seemed top notch. I noticed a lot of comments on here mention his bedside manner, but honestly he just means business and sticks to the important stuff (I'm a surgical tech so I might just be used to doctors keeping it short). Overall, despite the story I'm going to share I do think he seems like he cares about his patients though. I've seen Doctor Pradhan twice and now, but I'm now seeking a second opinion. Initially he told me verbatim "physical therapy is a waste of time for this type of injury so let's get an MRI (he already had my X-rays to view) and then we can talk about a nerve block". Well my MRI results come in and the office NEVER calls me. I had to call and follow up myself, which is an absolute and complete pain in the rear with this office. The hold times are outrageous so plan to spend close to an hour on hold if you call Monday or Tuesday. Anyway, when I call I get told "oh patients are supposed to call us to schedule their follow up after the MRI". Well nobody communicated that to me so I patiently waited for them to contact me once the results had been reviewed. Thank goodness I had the sense to call. So I go in for my follow up visit this week to go over my MRI of my spine. Again, I went for tailbone pain, not issues with any portion of my spine other than my tailbone. Dr. Pradhan tells me how structurally my spine looks great (best MRI he had seen all day he said) and that I should do 6 weeks of PHYSICAL THERAPY to "strengthen the joint". I was so frustrated and confused as to how we took a step back. I questioned how many times I should be going (mind you he told me this was pointless the first time we met) and he told me "as many times as insurance allows. Then uh call us if you need us and we can schedule a Cortisone injection or something". Like WHAT. I was so beyond irritated. Maybe he forgot he told me that or maybe he's trying to put me on this plan so everything is approved through insurance. Either way some acknowledgment on his part of how he said this would be pointless then pushes me off for 6 weeks with a "call us if you need us" would have been nice. So between the office staff being incredibly difficult to get ahold of, their lack of communication, and Dr. Pradhan's inconsistencies I'm sorry to say I won't be back. read more

My son had broken his kneecap and tore a few ligaments and Dr Northrop was amazing. The staff scheduled us in within a few days after ER discharge. He was patient at explaining everything to me pre-op and great at follow up. My son's knee surgery went well. Other than feeling a little rushed to leave from the surgical center, I couldn't be happier with how everything turned out. The office staff was nice, especially if I took the time prior to fill out their check in process before going to the appt. I'm so thankful for Dr. Northrop! So thankful for Risser! read more

Very professional and convenient. Clear explanation about my situation. Would highly recommend to other patients. Dr even related similar condition. read more

Doctor was excellent, scheduling policies suck. You will wait weeks for an appointment. if you arrive for that appointment more than 15 minutes late, you will be refused care, regardless of health condition or need, even though the doctor himself is running far behind schedule. Be aware that even if you arrive on time and wait to see the doctor, your allotted time is only 10 minutes with him/her. read more

Exceptional care, especially their pain management providers, Virginia Mabasa, PA, and Jared Myers, DO. They are outstanding. Virginia is so knowledgeable and helpful. She explains my conditions in a way I can understand, adjusts my medications as needed, is a great listener, and works with integrity. I am so fortunate to have her and Dr. Myers as my pain management team. I've also had back surgery with Dr. Benjamin Pradhan. He is a great surgeon and really helped me. He got me out of a wheelchair and walking again. I am grateful to be working with providers that are so nice and have so much expertise! read more

Thorough explanation Rapid response to trauma injury. Very important recommendations for "complete healing process" read more

It took an hour to be seen and by the time the Dr reached me I was only seen for 5-6 minutes and felt rushed since it was the end of the day. I asked if I would get a call back regarding my follow up visit in 2 weeks and they confirmed yes. I never received a call so I tried calling when they open and was told they would call me back. I waited 5 hours and called again and was told they are busy and someone will call me. This did not occur. I tried calling again before they closed and they transferred me to speak with someone and that directed to a voicemail. Another issue was that I received an email regarding having access to my records and creating an account. The email claimed that my invite to access my records is either my birthdate or last 4 digits of my social security and that did not work. The person on the phone said they would relay this issue and someone will reach me. This also did not occur. I've never felt so disappointed, frustrated, and uncared for. I've worked in healthcare for 25 years and have never treated anyone or seen anyone be treated so poorly. read more

I loved the facility...was nice and clean and roomy. As I approached the check in window, the office clerk was very friendly and helpful. I didn't wait long at all for the doctor. Dr Laster was very polite and friendly. Dr Explained the process for hip replacement and felt comfortable making my decision to do. ALL THE STAFF was very friendly and caring, and made me feel at home, so to speak. read more

Dr. Mostofi has treated me very well. I would like to continue with him, but I can't get through the appointment system! I have been trying for a month. Today, I spent an hour waiting on hold only to be disconnected twice! There are no appointments on line. Good doctors, but it is almost impossible to get through to them. read more

Dr Northrop and the entire staff are highly professional and attentive. Dr Northrop is treating my knees and did an excellent job with giant needles into them. Sorry to the faint of heart, but I hardly felt any of it. I highly recommend him and the practice. read more

Excellent care, friendly staff and Dr. Heinen has a way of making you relax and smile despite your injuries.