Dr. Morris is one of the most knowledgeable person that I've met and he really did a good job to…read moreunderstand about my foot condition. He gave some alternative and recommendations and at the same time he's not being pushy for us to buy the product from him. The staff is very friendly and they are very organized in terms of the upcoming appointment as well and would recommend if you have any problem with your feet .

They do not do their own billing (they use a separate company) so good luck if you want to get more…read moreinformation on invoices. They did not tell me my claim was approved, nor did they tell me that I was to be reimbursed for the deposit I put down. I had to talk to the billing company twice to get things sorted out. Lastly, when I went to their office to get a reimbursement check, it was less than what I was told by the billing company that I would receive. When I asked for a breakdown of the charges, the person in the front office told me to talk to the billing company. I would not use them again.

Dr. Griffin and her team are amazing! She was sooo kind and supportive when i first went in…read more She explained that the treatment will take about a year. She and her team took great care of me every time I went in. Thanks to her, I have normal looking toes again! Soo happy to finally wear sandals again and not be embarrassed to go to the nail shop. Once again thank youuuuuuu Dr. Griffin - you are truly awesome!!

My insurance company, UCLA Medicare Advantage Prestige Program identified Dr. Michael Avakian as…read morethe appropriate podiatrist to treat my feet (multiple broken toes) because I have bone cancer. He has stellar reviews. And I immediately understood why: he came himself to let me in the side gate next to the handicapped spot. He was surprised to see me with only one shoe. I explained that the pain was so severe that I could not get a shoe on my left foot and was wearing a Bomba sock instead. But from the moment I encountered the staff my " appointment " for which I had waited THREE WEEKS was a travesty. They had no record of my appointment (which had been made directly by my insurance company) nor could they find the materials I had texted to the office at their instruction 3 weeks earlier. It turns out, after a very unpleasant exchange that I had " texted " to their email address. They did, in fact, have it. Calls were made to the Medical group at UCLA (not the people who could help me) and finally I myself called the line reserved for Prestige plan patients (we pay a modest fee to the medical group to have help navigating the complex health system). Without reviewing my extensive records the representative (Brittany) could not help me immediately. I asked for a supervisor (Patricia) who for obvious reasons was apologetic but also unable to help. Since the staff had treated me like a criminal in the office--no appointment, no insurance, no right to be there (could it have been that they assumed only a homeless person would walk around with one shoe and one sock) I decided to leave and call my insurance company from home. Dr. Avakian, who had heard the entire saga from his office, followed me out to the street to apologize. He seems like a kind and competent man. But his staff is rude and careless. At home I was able to reach my regular navigator, Andrea, but my appointment in Westwood is not until January 2! By then my ties will either have healed or dropped off. This is the fault of modern healthcare not Dr. Avakian. His staff is a serious obstacle to getting appropriate treatment, but I am confident that if you can tolerate their rudeness your reward will be a capable and thoughtful podiatrist.

The wife ended up stepping on broken glass while barefoot in the kitchen (No jokes please), and…read morecould not get the shards of glass out; who knew Pyrex shatters when dropped! Anyway, the good doctor was able to remove the glass without any local anesthesia, and the pain stopped! I was in the examination room with her, and asked other questions related to podiatry and the fitness of shoes. He explained the purpose of shoes and had a nice skeletal model of the foot and how it is supposed to flex. While being flatfooted, it seems the foot has to work extra-hard and that is the reason for early pain while walking. He is a patient Doctor with a nice small practice which we both feel comfortable in. He is close to home and on Fairoaks, close to Old Town, allowing another reason to stop for breakfast or lunch, as he has mornings for patients. I would recommend this Doctor for any minor foot operations, and as always get a second opinion.

What can I say about this amazing doctor, other than my feet would not be the same without him...I…read morehave been through the ringer with my foot issues and he and his staff have brought me through some difficult procedures and surgeries. I trust him implicitly and often I could not rest until he had seen me...I needed his expert care and concern to reassure me that things would work out...How much do I trust him? Let's just say if I won the lottery, I would buy him a mansion right next door...yup, he's that good folks. I was able to walk through the cobble stone streets of Paris due th this doctor! I also have to give a shout out to Rosio and Cindy who work closely with Dr. Upshaw...their compassion and professionalism also gave me hope that one day my feet would be well enough to travel. I thank them from the bottom of my heart...

A great experience with this practice. Dr. Klenck is an outstanding surgeon with many years in…read morethe field. I recently had a full knee replacement with Dr. Klenck and he made sure that all precautions were taken to ensure a successful experience. He really cares about his patients. The Surgery Scheduler, Jennifer, also does an outstanding job of scheduling procedures and making sure that all of the necessary pre op referrals are completed in a timely manner. Highly recommended!

If you care about your health and well being, do not come to a place that practices mill medicine,…read morecontrary to the standard of care. Multiple rushed and poor experiences here with several physicians. Most of your face time here is with physician assistants. When a doctor experiences significant tactile resistance during an injection and openly admits a lesion isn't behaving like a typical cyst, shifting to a passive "wait-and-see" approach without looking at your historical imaging is simply a contradiction in clinical logic. Calling that out isn't about being confrontational; it is about recognizing that your intuition was right, your questions are valid. Dr. Billings operates a medical mill. I came to see Dr Billings (incidentally CEO of Pasadena Orthopedics) for a thumb lesion xrayed 5 years ago and never biopsied. She injected my thumb without so much as objectively establishing if the lesion was solid or cystic. She told me with utmost confidence that I have a cyst. She suddenly revised her diagnosis while in the midst of obviously struggling to inject the lesion with steroids. She wanted to move fast because volume means Benjamins $. I walked in with little to no pain, and walked out unable to fully flex or extend my thumb without pain. The office then gave me the run around for a simple imaging request after the pain progressively worsened and insinuated that the response to my injection in 6 weeks is "diagnostic." No rationale was offered. Billings tried to pivot with, "let's see if we get a treatment response." Truth is, she realized unnecessary needle trauma would have to be healed from forcefully trying to inject steroids (liquid) in something with the density of an eraser (before imaging could become meaningful). I offered to show them prior imaging, but they were too busy churning out patients. I came here for diagnostic clarity, not to sit around for 2 hours and be provided substandard care. The audacity of trying to pass it off as, "let's wait to see if the treatment responds" (damn well knowing it's not behaving like a cyst and forcing fluid in a solid mass in a patient's thumb). Come on now.

Cesar at Novis Foot Center has made a tremendous difference in my life. He was able to make insoles…read morethat have helped me stay mobile and continue working. Before finding Novis Foot Center, I had seen multiple podiatrists and had several pairs of custom insoles made, but none of them really helped. I came across Novis Foot Center almost by accident, and I'm very glad I did. Cesar recommended special insoles for my particular condition, and they actually worked. I've been coming back to Cesar for over four years now, and the results have been consistently excellent. I just hope he doesn't decide to retire anytime soon! Cesar is knowledgeable, experienced, and truly knows what he's doing. He's the best, and I highly recommend Novis Foot Center.

I've done business with Novis for 10 years. Cesar does good work, but he can take sooooo long in…read moregetting goods back to you. Sent shoes in June, paid charges, and then nothing. No shoes, no contact after several calls. If there's a problem, let me know. Even contacted Pasadena police to see if business was still there. Was told he stated he was on vacation.Basic courtesy demands customer be informed on any delays. Thoroughly FED UP!!! 8/11/26

Dr Wenjay Sung is a wonderful doctor I have met after too many years of horrible doctors. He is…read morevery kind & compassionate. I went in thinking I only had 1 minor issue but because of Dr Sung we found other issues that needed immediate attention. Because of him it is truly believe that I was saved from having very serious complications Both Dr Sung's front office ladies are amazing. They make you feel very comfortable & welcomed This may be the office of a foot doctor but seriously you would think it was more. Thank you so much for taking care of me & also my son ^_^

had to talk to an AI assistant repeatedly before getting an appointment. When I finally saw Dr., it…read morewas friendly , but in cutting my callous when I remove the Band-Aid at home, it was bleeding all over my white rug. scary.

Best doctor anywhere no but and if about it the staff is very helpful and understanding when you…read moreget there

Receptionist hides from view and didn't acknowledge I was there. After 10 minutes I approached the…read morewindow and now she is there and I HAD TO CONTACT HER. She should be in position to see the front door and visually acknowledge client when then come in. Once I get my inserts I'm done with this place. Front receptionist needs some down to earth retraining on client relations and how important first contact is to a business. Hangers didn't review Yelp reviews because they must think their reputation stands for itself. Well this store on Fair Oaks needs a new receptionist

Two years ago, I spent nearly $1,300 ($1,289.88 including tax) after being told that their arch…read moresupport system was highly personalized and specifically designed for my feet. During the appointment, the salesperson was very friendly and spent a considerable amount of time measuring my feet and explaining how these products would improve my condition. Based on that presentation, I purchased: Classic Arch Support - $449.99 Deluxe Leather Support - $489.99 Two Super Athletic Antimicrobial Inserts - $49.98 Two Arch Activators - $39.98 Lock Laces - $9.99 Brooks Adrenaline GTS 23 shoes - $130.00 After wearing these products for two years, I can honestly say they did not provide the benefits I was led to expect. Looking back, I feel the fitting process gave the impression that the supports were custom-made or uniquely tailored to my feet. However, I later realized these appear to be standard, mass-produced arch supports rather than truly customized medical devices. Similar over-the-counter arch supports are available online for a fraction of the price. I want to be clear that my complaint is not about the salesperson. She was courteous, patient, and professional throughout the appointment. My disappointment is with the company's marketing and pricing. I feel I paid a premium for products that did not deliver results that justified the cost. If you're considering purchasing from The Good Feet Store, I encourage you to research all of your options first, including much less expensive over-the-counter arch supports. I wish I had done more comparison shopping before spending nearly $1,300. Unfortunately, I feel this was a very expensive lesson, and I would not make the same purchase again.

I was experiencing pain on both of my heels and decided to go to the Good Feet Store and give them…read morea try. We were greeted by Brie Trenier, she was extremely helpful, knowledgeable and polite. After a thorough presentation and fitting. I ended purchasing the tree step arch support as the pain went away while trying the three step system. Thank you Brie for making my day painless.

The staff was just amazing. They made me feel very welcome and appreciated. The cleanness of the…read moreclinics are very important and the clinic was immaculately clean.

Sean has been working with my husband who has left sided weakness and uses a brace on his left…read morelower leg. Can't say enough good things about him and clinic staff. Not enough room here to write about how Sean has gone out of his way to help, including giving his cell number helping with insurance issues etc

Highly Recommend!! From scheduling my appointment, to my in office care and treatment, everything…read morewas excellent at Dr. Quemena's office. I had been dealing with an infection ingrown big toe nail and my insurance was not helping me urgently so I decided to pay out of pocket and chose Dr. Quemana based on his reviews. And he upheld his reputation to the T! He was so thorough, careful and so so nice! The removal was near painless! Not only did he help me with my current problem, he brought to my attention some other issues with my feet that i had no idea were going on. He was just all around exceptional DR and care! Thank you DR. Quemena.

I had such a great experience with Dr. Quemena. I had already been to urgent care twice since it…read morewas going to take over a month to get an appointment with my primary doctor. I decided I would pay out of pocket to see Dr. Q to get the attention I felt was needed after reading all the other great reviews. Best decision ever! I called early on a Saturday morning almost crying to the front desk person. She was so compassionate, sweet and was able to squeeze me in right away. They took wonderful care of me and were really attentive throughout the entire process. What really stood out was that Dr. Q personally called to check in and see how I was doing and left some notes for me consider since he was leaving on vacation in a few days. I felt he really wanted me to be okay. Thanks to the treatment and care I received, my infection was completely gone within a week. I'm incredibly grateful and would highly recommend Dr. Q to anyone looking for a doctor who truly cares about their patients.