Micheal Simpson didn't have to show me another property on the fly, but listening to my needs, he…read moredid. And he went above and beyond- he drove me there! I'm very happy to report I was approved and signed my lease not 24 hours later. It was a very challenging apartment search for me and he really saved the day. I don't plan on moving anytime soon now, but if I were going to, he'd be my first call. Period.

Rent SF sucks not only can you not get through to anyone ever contact anyone or get someone to ever…read morelook at an application but we had a $500 deposit stolen from us and never got it back and we didn't even get into a house or anything we did an application that required a $500 deposit that we were supposed to get back they'll give you a s***** Studio for $3,000 and then expect you to pay a deposit which is not ethically moral or systematically just these aren't just houses in finances these are people's lives and everyone deserves a home I think rent SF needs to take a couple steps back and look at themselves as a company as an organization and add morale to their policies add understanding to their conduct and include empathy as a package deal

Structure Properties goes above and beyond when I need assistance !! 〰I have submitted various…read morerequests and all have been handled promptly and professionally ! Thank you

They always respond as soon as Possible to any repair…read morerequests. Highly recommend! Thank you...

It's a year since Alicia and Kristine found me and my dog this apartment. So grateful. Finally…read morewriting a review. 1 They showed me a dozen apartments on one day. All were really nice, within my price range and in my desired location; I actually liked most of them! Even this part would have been impossible without them: I mean, most places don't even take dogs. 2 Even if I could have done it, it would have been a full-time, heart-breaking job for a month. The coordination work Kristine did alone was worth it, and she helped me persevere as places appeared and disappeared frustratingly within hours. 3 I would never have recognized the deal-breakers Kristine did. She never pushed or nudged, but she saw things I just missed. Signs of an unrepaired leak; a cracked window. 4 The landlord was a real stickler, demanding an unusual amount of paperwork from me. Kristine was super supportive as I gathered and sent and re-sent everything, and waited. A year later, there have been only pleasant surprises. Nothing triggers my allergies. My neighbors are awesome. It's a great building. This also is something Kristine predicted on the basis of little things she observed when we visited. And it means she was listening to me, and really knows the city and its neighborhoods. Another thing: back last year I called another rental broker before I settled on San Francisco Relocate, and they turned me down, saying what I was looking for couldn't be done. I respect that, but ... they were wrong.

I recently relocated from Honolulu to San Francisco & decided to use a relocation agent although I…read morepreviously lived in San Francisco due to the high competitive rental market. I found SF Relocate through Yelp and read the positive reviews & recently met another busy professional who used them to relocate from Honolulu too, and he shared his positive experience. I sent them a message via Yelp advising of my relocation date & apartment needs & received a quick reply. I chose to view the apartments on the first Saturday after my arrival & focused in the northeast quadrant of SF (Pacific Heights, Cow Hollow, Marina Districts) as I work early hours in the financial district & I needed a quiet, safe apartment with parking. Additional preferences were hardwood floors & gas stove. My agent was Charity, who is super awesome, has great energy & enthusiasm & personality. We saw about 12 apartments all day in both my preferred areas & a few beyond (about 8 hours in total). Several apartments matched my needs in my preferred location but one beautiful apartment in a Mediterranean building stood out with 3 walk in closets & parking, facing the back garden (nice & quiet), gas stove & hardwood floors. Charity contacted the agent expressing my interest & to arrange for an application. I got the beautiful apartment that I wanted & am happily living in it & enjoying the Marina District with convenient & eateries shops nearby. I would recommend SF Relocate to anyone who doesn't want to deal with hunting & pecking for an apartment, combing through listings especially fake postings & understands the cost of convenience & expertise.

Working with leasing agent, Virginia, was such a pleasure. With her level of professionalism, I was…read moreable to secure the apartment I wanted within a week! From prompt replies, to her level of accommodation, she made what would have been a stressful situation smooth and problem-free. I highly recommend her as an agent!

I'm a homeowner and hadn't rented in years, but I recently had to relocate back to the city for…read morework and needed to find a place quickly. Thankfully, I met Joseph at a showing, and he made the entire process smooth and straightforward. He guided me through each step of the application and lease signing, and helped me secure a place in exactly the neighborhood I was hoping for. I'd absolutely recommend Relisto to anyone searching for an apartment in San Francisco. Professional, responsive, and incredibly helpful during a stressful transition!

Brick and Mortar has some awesome folks on their team that clearly try their hardest to do right by…read moretheir tenants (and I suspect property owners). We've had some bad luck with the new property that we moved into but Hillarie and her team have been friendly, responsive, and helpful throughout the process of getting things resolved. Some things do take some time considering there is back and forth with the owners but Hillarie has done a great job with prioritizing anything urgent. For specialized items like plumbing and locks they partner with some really awesome vendors that are equally great to work with.

Hello I'm a tenant whose apartment is managed by Brick and…read moreMortar. They are NONRESPONSIVE for most maintenance requests. The request gets completed without any notice, without follow up, and only after repeated nagging. I was without a working oven over a week, a neighbor had a faucet run for 10 days before anyone showed up. They routinely mix up contacts and contact the wrong unit. Their technicians have been great WHEN THEY SHOW UP

Simon got me the ideal house for my parents in Oakland. Close, but not too close. Super crazy…read moremarket now but he knew what to put the offer in to get the deal done. He was always willing to drive to the east bay and was quick and responsive. Highly recommend.

And after a little over 13 years, the round trip is finished!…read more Simon helped me sell my condo in downtown SF in a tough market environment. He gave me great advice on how to prepare the unit to stand out from other available properties, and gave a white glove experience during the sale process, handling marketing, open houses, and discussions with interested parties. Thanks to Simon, I was able to enter escrow quickly with a favorable offer and get a sale done on the timeline I discussed with him. I'd recommend Simon for anyone who'd like to make sure their agent is aware of how the market is evolving in real estate and has significant experience locally in SF. If and when I ever buy again in SF, I'll make sure Simon's helping me to get the right property for my larger family needs now.

Kevin Ho was amazing in helping us buy our first home! We were competing against multiple offers,…read moreand the tenant-occupied property added extra challenges. When unexpected issues came up, Kevin communicated with everyone involved, and found solutions that kept the deal moving forward. He was always responsive, patient, and made us feel that our best interests came first. His market knowledge and negotiation skills were invaluable in getting our offer accepted. We're incredibly grateful for Kevin's help and couldn't recommend him more!

This real estate agent talks a big game, but in my limited experience, he is just like the rest…read more Mostly oriented around money and not willing to take on harder situations!! Run of the mill real estate agent, in a very hot market, in my personal opinion.

I highly recommend working with Chuck. He focused on finding a long-term tenant who would truly…read moreappreciate the apartment, rather than just looking for the highest possible rent. I signed up with him mid-month. He and his contractors worked quickly to paint, clean, and prep the place: securing a great tenant by the first of the next month. Throughout the process, his communication with prospective tenants was professional and kind. He was always helpful, even with those who missed deadlines or needed feedback after not getting the apartment. I think Chuck genuinely wants everyone involved (owner, tenant, and contractors) to be happy. It's a big relief to work with someone who prioritizes a fair deal over just closing a sale.

Chuck made my apartment rental experience enjoyable as he is efficient, thorough, responsive and…read morefriendly. First, he is highly responsive and always responded within minutes. He clearly explained the process to set expectations. He had also prepared the property for showing -- it was immaculate and was tastefully painted to show. My whole process took a matter of days and it was a very satisfying experience due to SFHM's experience, values and communication. Thank you, Chuck and SFHM!

I've had the pleasure of working with Jennifer Hamamura at J. Wavro & Associates on both the…read morerental/property management side as well as in real estate transactions, and she never ceases to amaze me. Jennifer's follow-through is exceptional. She is incredibly responsive, communicative, knowledgeable, and always stays on top of every detail from beginning to end. You can truly tell that she cares about her clients and takes pride in making sure things are handled correctly and efficiently. Having worked with many professionals in this industry, I can confidently say Jennifer is hands down one of the best at what she does. Her professionalism, knowledge, and dedication truly set her apart. Anyone who has the opportunity to work with Jennifer is incredibly lucky to have her in their corner. I cannot recommend her highly enough!

I wish I could have as many positive reviews as everybody else... But I've never been able to…read moreactually get in touch with anybody at this company. Feeling ignored, disappointed, and like I'll never be able to rent from these folks ...

my maintenance request was resolved in a timely manner…read more Gaetani responded quickly and fixed the issue

I was dealing with a foul oder/mold after water leaks from years ago. Gaetani took over about a…read moremonth ago and they completely fixed the issue for me, within weeks of explaining the situation. Aaron was the one who really helped me out, and I wanted to thank him for doing it. It took years for anyone to properly look into it, and once the issue was identified, it was solved very fast. The work was completed in about 7 hours, and now the stress on my side is gone. I highly recommend these guys, especially Aaron.