1. Steel Shield Security Doors and More

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Phoenix, AZ

Steel Shield Security Doors and More

4.3 (81 reviews)
Closed • 7:00 am - 4:00 pm

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Reviews With Photos

This is my concept and production drawing.
Jeff H.

GREAT JOB FROM CONCEPT THROUGH COMPLETION!!! I had a piece I designed in a welding class that I had designed of the Old New York City Skyline with the Twin Towers. That was the memory I had of NY growing up as a child and I wanted to be reminded of of the city I knew and grew up in every chance I get so I had the vision of having it welded into a front gate I designed. I came up with a concept and took it to Steel Shield Security Doors in Phoenix Arizona. I sat down with the owner and designer David Camacho who took my concept and turned it into a reality. Steel Shield did an amazing job as you can see by the attached photos.

Couldn't find the discontinued lever handle!
Jessica W.

We bought our house that had a Steel Shield door on it from 2001. The lever handle need to be replaced and we searched high and low for a new handle that would fit and nobody anywhere had one. We found the Steel Shield sticker on the door chain and contacted them, and they were able to provide the discontinued door latch we had been looking for desperately. Such a relief and also pleasant to work with! Love that they are veteran owned and open on Saturdays!

Front Screen Crimson Security Door

This review is long over due - Adrian and Steel Shield Security Doors were amazing - the quality of their product, their knowledge of security doors/wrought iron, installation and customer service are top notch. We not only love the look of our NEW Crimson Security Door, Front Gate and Wrought Iron Railing, it makes us feel safe. We even love the screen so when we are not running the air condition we can leave the wooden door open and enjoy a breeze while being able to see out (even the dog loves this feature) If looking for a front security door and/or wrought iron railing / gate visit their showroom and ask for a quote - you will not be disappointed.

Inside view of dual security doors.
Trever M.

We did some shopping around and chose to do business with Steel Shield Security Doors and more. They were prompt with setting an appointment to measure and got our doors ordered immediately. There was a wait for the manufacturing but when they were in, they got them installed quickly. There were a couple of aesthetic issues that were handled immediately. I was quite impressed. We've had our security doors for almost a year now. Couldn't be more pleased. The doors are solid, lock into the doorframe and have dual bolt locks. Oh yeah, and the gf says they're "pretty". With the increasing crime that comes with big city life, we are at ease knowing the added security these doors give. While nothing is 100% secure, these doors give us the extra time to arm ourselves (phone and otherwise) to defend our property and lives.

Charles and Kevin love the new beautiful security door!
jovita c.

I initiated my consultation with a contractor named Tom Larson. He was professional, informative, friendly, and gave me all the information that I needed. I selected the horizon door, with brushed nickel hardware, in Penny vein. It took about 6 to 8 weeks for the installation to be scheduled, and it just took place today. A young man by the name of Buzz showed up on a Saturday, he was extremely friendly, polite, professional, and skilled. He installed the door in less than two hours, and showed me all of the aspects that I needed to know. I feel immediately safer, being that it requires a key to lock from the inside and the outside. I was left with a couple of magnetic wreath hooks which was the highlight on the top of this wonderful door experience. From beginning to end this company responded with friendliness, accuracy and estimations of time frames, and did a beautiful job of installing this beautiful security door. I would highly recommend them!

Front door
Cindy F.

Absolutely 5 out of 5 stars in every respect. Beautiful custom work, responsive communication, friendly and reputable staff, great value for the price. AND David (owner) went over and above to provide service to us that was next level, above and beyond any checklist! First of all, we live in Yuma and couldn't find the door that we wanted, so we travelled to Phoenix. Steel Shield was our first stop and we didn't look any further since we had the good fortune to be shown around by David. No sales pitch, he didn't have to. His product sells itself. He even took us on a tour of the production area where they make the doors. Yuma isn't in their service area so we knew that we would have to arrange for transportation and installation of the finished product ourselves. Going with a different company wasn't even a consideration once we saw their doors and experienced the commitment to customer service that David and his staff expressed and demonstrated to us. Fast forward a couple of months and we received our door and had it installed today. The door exceeds our expectations and we are beyond pleased and so happy to have done business with Steel Shield! HIGHLY RECOMMEND!!! If you want the best, go to Steel Shield.

The door looks awesome though
Annelise V.

The salesman was awesome. The door looks fantastic... Why not the 5 stars. Installation day was pretty bad. Josie called and spoke to my wife on speaker and stated our installation window was 7am to 9am. I called a little after 9 to see if the installer was running later. I got a call back stating my installation window that they had was 11am to 1pm. Cool... I was able to move my hair appointment to later in the afternoon. 9:30 rolls around and decide to take a shower. At about 9:35 my dogs go ballistic . I quickly rinse and dry off and low and behold the installer is here. It's just frustrating that we were given a time and made plans. It just frustrates me that if I was truly the 11am to 1pm, why wouldn't they have given me a call saying they were going to be an hour and a half early.

Our new doors
Fran G.

We just had Steel Shield install a screened double door which encloses our front door entry way. These doors are magnificent! And, no lie, the enclosed area has to be 20° cooler since installed. BONUS!!! Sean was our sales guy that met with us for the quote and was very patient as we (hubby & I) had a bit of tug-o-war on which ones to get. I let hubby win the battle and I'm glad I did! The doors are so pretty and the color matches our front door perfectly. Everything we could have asked for :-) Our installer, Pete, went the extra mile and caulked all around the perimeter after I told him about the scorpion issues. Irrigated areas always have this concern. Just can't say enough about the custom manufactured quality as well as the perfect installation. And do I have to mention how much safer we feel!!! This world is scary and getting worse!!! Already referred to neighbors. Thank you Steel Shield! Fran & Phillip

If you don't see what you want in the showroom, no worries they'll make it for you!

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Reviews are largely positive. Many highlight the professional staff, high product quality, and clear communication.

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3 months ago

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9 months ago

We have purchased 5 security from Steel Shield. High quality doors and screens. Great design selection. Highly recommend.

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6 months ago

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Thank you Andy, Richard/David owners.

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1 year ago

Great service, great product! Would highly recommend! Went above and beyond to achieve customer satisfaction.

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5 years ago

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Page 1 of 3

Ask the Community - Steel Shield Security Doors and More

Hello I would like to hear more about the security windows you have to offer? Thank you.

My sales rep is George! He was a great salesman and assured me I would be happy with our new door. I'm so happy with the quality and customer service I've experienced. I would recommend anyone looking into getting a security door go with steel shield

Don’t See Your Question? Ask Away!

Review Highlights - Steel Shield Security Doors and More

“Sean Fehl came out to our home in Yuma, showed us all the options, designs, colors, hardware, etc.”

Mentioned in 9 reviews

Read more highlights

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We currently live in Prescott, AZ. We have lived in Arizona for over 33 years. During that time…read morewe have owned 5 homes, 4 of which we've had built. Each time we have had First Impressions build our security doors and entry gates. We absolutely love their products. I believe that First Impressions is under new ownership in the past few years and since that time, we've noticed a marked improvement in their doors--not that they weren't always nice. My husband and I would never use any other custom, iron door company. Folks in northern Arizona, if you're considering adding an iron front door, security door, gates etc., you absolutely should consult with First Impressions before ever making a final decision. You won't regret it! Before settling permanently in Prescott, we bought a summer place in Prescott Valley, AZ. My first experience with a local security door company was less than ideal and their product didn't come close to the choices and quality of First Impressions products. Then I called First Impressions and was so relieved to find that they do in fact service the Tri-City area. They built me a beautiful door for my Prescott Valley home. They now have built me 3 security doors and a lovely entry gate in Prescott. First Impressions can also be seen at the local Home Show at Findlay Center and some of the events held at the Prescott Courthouse Square. But, don't wait for a show, contact them by phone or on their website and get a personal home visit which will be professional, educational and an enjoyable experience. They are the best in the business!!!!

Extremely disappointed with First Impression Iron Works--poor customer service and unresolved…read moreinstallation issues. I am extremely disappointed with my experience with First Impression Iron Works. What should have been a beautiful and functional addition to my home has turned into an ongoing source of frustration. Shortly after my courtyard gate was installed, I began experiencing problems with the gate properly closing and latching. I contacted the company, and technicians came out on two separate occasions to address the issue. Unfortunately, despite these repair attempts, the problem was never permanently resolved. When I contacted First Impression Iron Works for a third time regarding the exact same issue, I spoke with Susan, who informed me that I would now be responsible for a $120 service fee. I explained that this was not a new problem but rather the same issue that had existed since shortly after the original installation. I did not feel it was reasonable to charge me an additional service fee for a problem that had already been addressed twice without a lasting solution. Rather than offering assistance or working toward a resolution, Susan became confrontational and placed the blame on me, stating that the problem was due to my hollow brick columns. at no point during the initial consultation or installation was I informed that the construction of my columns could potentially interfere with the gate's ability to function properly. Had this concern been communicated beforehand, I would have expected the company to address it before proceeding with the installation. As a customer, I relied on First Impression Iron Works to assess the installation conditions, identify potential complications, and provide a properly functioning product. I do not believe it is unreasonable to expect a professionally installed gate to close and latch as intended. What concerns me most is not simply the mechanical issue but the lack of accountability and the manner in which my concerns were handled. I found Susan's tone aggressive and dismissive, which only added to an already frustrating experience. I paid for a professionally installed courtyard gate, and although the gate itself is beautiful, it still does not function properly. I would not recommend First Impression Iron Works based on my experience. A company should stand behind its workmanship, communicate potential installation concerns before completing a project, and make a reasonable effort to resolve recurring problems without placing additional financial burdens on the customer. It's extremely disappointing to invest in what should be a quality home improvement only to be left with a beautiful gate that does not properly close. I hope First Impression Iron Works will reconsider how it handles situations like mine and take responsibility for ensuring its customers receive the quality workmanship and service they were promised.

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