Can't comment on the sales dept, but they do have a lot of RVs. That said, their service is…read moreexcellent! Service manager, his staff, and Jackie - all super helpful! Travelling north, My fridge stop working. No lights, nothing. As I began to trouble shoot, I assumed no 12V. Upon looking at the circuit board behind the fridge, the fuse holder was loose and ultimately broken. Calling around for shops in the Allentown area (10am): 1) Shop 1(Family Camping Outlet): Uh, our tech aren't here, they're all at Hershey. Do you have the part? Uh, I'm not sure. Can you check? no. Our folks that do that don't even show up until after 11. 2) Shop 2 (Keiffer's): Very helpful, but did not have in stock. Offered helpful info and said he could have it by Tues. Not good for us as we are enroute to go camping. 3) Shop 3 (Berks-Mont Camping Center): asked for service dept and put on hold immediately. Insert bad "on hold" music. . . 10 minutes. . . Gentleman picks up, "Who are you on hold for?" I respond, "service.". . . .on hold . . . 10 minutes. . . I hang up. 4) Shop 4 (Pocono RV) - transferred to Jackie, explain my dilemma. They have the part (they have 3). They are 1 minute off my route. I tell her I can be there in an hour and ask if they can swap it out and trouble shoot. She checks and says no problem! Set it in the GPS and we're on our way. We show up to a clean shop. I dropped the wife and 2 kids at the pizza shop across the street (good pizza). After getting my info, I cross the street to get lunch. After telling them my little dog is in the camper. Their response was that it was not a problem and that she would be fine. Upon return, I meet the tech doing the job. Really nice and helpful guy. Fixed an additional piece of the drain tub at no charge. My wife also commented on how nice and generally helpful he was as he explained what he had done, etc. Bottom Line: I am a out of luck camper enroute with the family in a Class A (they only sell TTs). In their mind, I am likely not to be a repeat customer, but I was treated as if I had been a long-time customer. Excellent business practice. I will go out of my way to recommend them to anyone who will listen. Thank you Pocono RV!

Worse experience ever. Took our 5th wheel in for a state Inspection and manufacturer recall. Went…read moreto pick it up, no tail lights, brake lights or turn signals. Landing gear bent and driver side wet bay door damaged. Left it there for issues to be addressed. We were offered to have a transporter bring the rv to our home due to them being closed from December 24th to January 2nd 2025. Transporter damaged our rv. Now dealing with basic insurance from transporter and Coltons not wanting to help with the responsibility of the damage to our rv. The damaged that occurred while hooked up to the transporters tow vehicle. So honestly, one star is not even deserved in this matter. Said part is, we were told everything would be taking care of by the service manager.

Purchased a new camper from RV Value Mart a few weeks ago. This is our second camper purchase, and…read morewe have to say we are not pleased with the customer service of this dealership. We experienced unanswered text messages, unanswered emails and no communication from our salesman whatsoever. Even after we expressed our concerns about the non-communication it did not improve until we made a call and spoke to the sales manager. Dave was quick to rectify the situation. However, this left a bad taste in our mouth. Needless to say we will not be going back to this dealership for service or any needs we may have. And I will not recommend the dealership for anyone in the market for a new RV.

July 3rd I went into purchase A 42ft forest river 5th wheel I brought a 6,000 dollar deposit as…read morerequested from the finance department. they took my check without any paperwork and told me I would need to wait a few hours before we could finish the deal. after waiting for 3 hours I was told they "wouldn't have time for me today" so I asked for the check back and was told they had already deposited it. then after waiting 4 days I called and asked if we could wrap up the deal since they were sitting on 6,000 dollars and they told me they could finish the following week. They Completed almost none of the work they agreed to and rushed us through the final showing to get us to take delivery. when i got the camper home I realized the grey water tank was 3/4 full and the black tank was 1/2 full after they assured me the tanks were sanatized. absolutely do not do business with this company.

only thing I can say about this place. they work there employees wayyyyyy to hard while they set…read morein there little computers dispatch. it gets very old seeing my fiancé so drained and tired constantly. he never gets a break. oh yea. on Sunday. WOWWWWW

We found this company online when we were desperately looking for someone to fix our RV bed switch…read more The agent who I talked to for 25 minutes told me they had techs who had fixed this repair before and it was no problem. The agent told us a tech could be to us where we were camping at 11 am the next day. I paid the agent $210 for setting the appointment, and I could cancel, but it would come with $100 cancellation fee. The next morning I received a call from another agent who let me know that a mobile tech was not available in our location for five days. We had to cancel, because we would no longer be camping in that location. This place is a scam. They made me sign an agreement agreeing to $100 cancellation fee. I believe the original agent I talked to lied about how quick a tech would be able to service our RV. I wish I would have checked the Yelp reviews before signing up. DO NOT USE THIS COMPANY!! You will get screwed!

These are the guys you need to see if you are serious about snow. They always have what I need and…read morestand behind what they sell. Good people selling and servicing good products

Shaw's garage did an excellent job twice this year in fixing our shelter-in-place car. One fixing…read morethe power steering in a timely matter and two, replacing the car battery while we waited . The staff is extremely knowledgeable and friendly! You can even text and receive a reply right away!

READ BEFORE SPEND YOUR MONEY @STTC. 73 Green Pond Rd…read moreRockaway NJ If you're a truck driver, you already know the struggle of finding a place you can actually get into just to put some air in a tire. I was dropping a load across the street from STTC, noticed my trailer tire was low, and figured I'd walk over and ask for a little air. Simple, right? Wrong. The guy wouldn't give me a single pound of air. Straight up refused. His solution? "Pay me to fix it or buy a new tire." No help, no courtesy, nothing. Just a cash grab over something that would've taken two minutes. Keep that in mind next time you're deciding where to spend your money.

I was interviewed drug tested and hired for 7 days and in those 7 days the training I got was me…read morewatching another person trying to figure out how the process was run, oh and I was not allowed to ask any questions. On the 7th day at 4 pm I was let go with no explanation except I was told the day before I signed in to early coming back from lunch. After I was, told about the former Dir of IT as the current IT department bad mouth the person which is total defamation of character and from what they are no better No training, No structure and not organized! STAY AWAY!!!!!!!!!!!!!

This business will inflate your repair bill well beyond the original estimate. Then they will…read morethreaten to keep your equipment if you will not pay. The owner Craig is very dishonest and does not run a reputable shop. His mechanics do not have written estimates and they do not keep the customer informed of additional repairs. The shop will fix whatever they want, even if it isn't broken. Then they will charge you thousands of dollars above the quoted amount.

Purchased rear leaf springs for my 1950 Cadillac. Springs were perfect "factory" replacement.read more

I ordered cab mounts for my volvo truck both a left and a right, they sent me two left side mounts…read more I called them to get the problem taken care of and got the run around they stated they need to contact there supplier and they would get back to me. haven't heard nothing from them. had to go get the right parts at the dealership.