I believe in calling out the good, the bad, and--on rare occasions--the truly exceptional. Austin's…read moreAuto Service falls firmly into that last category. I brought my vehicle in for a state inspection and oil change, and from the moment I walked in, the place stood out. It was clean, organized, and professional--easily the most impressive auto service shop I've seen in my 60 years. They kept me informed every step of the way. As someone new to Pennsylvania, I especially appreciated how clearly they explained the process and what I needed to do. Everyone I interacted with was pleasant, polite, and respectful. By early afternoon, everything was done--on time, exactly as requested, and exactly as promised. I wouldn't hesitate to bring any vehicle I own to Austin's on Broad Street

Jesus came and picked me up with my car that died. He was professional and fast and I immediately…read morefelt safer. I highly recommend this service- ask for Jesus!

My experience was horrible to say the least, the man said he was fixing my engine and he never did…read more Had to bring my car back to him not once but 3 times as my transmission was leaking. This was all after I paid this man $8,000 telling me my car was was fixed. He never fixed my car or did was he was supposed to. I'm left without a car for weeks on end having to get rides to work with family members. Do not go to this man or trust him with your vehicle. He left mine sitting for months collecting dust while I had no way to work. He does not care about you or your life he only wants to make money.

Harhart's is a local, reliable, and honest service. I recently dropped off our Subaru for some…read moremuch-needed repairs (brakes, exhaust, inspection). They took the time to call me with an estimate, clearly explaining what was needed, and then completed the work efficiently to get the car back on the road. We've also relied on them for quick tire repairs, and they've consistently been able to get us in same-day and back on the road without hassle. They truly keep their customers in mind and deliver excellent service every time.

The first time they did a safety inspection on my wife's Jeep a few years ago, they missed a huge…read morecrack in the front suspension , which caused a wheel to break straight off as we pulled out of a parking space. I gave them the benefit of the doubt because other mechanics told me it wouldn't be unusual to miss that on an inspection. They also agreed to fix it pretty quickly, after we had it towed there. Fast forward to last week, this time my 2013 Rav4 with 130k miles that's been pretty well maintained was overdue for a tire rotation. They performed it at no charge. Immediately, a loud noise is audible at lower speeds and coming to a stop. Not a seized caliper, and too coincidental with timing of rotation. I assumed it could be a balancing issue. I also made sure it wasn't anything silly like lugs not being tightened all the way. Decided to call them and ask if they could take a look, since it's reasonably possible they caused the issue. I told them I'd pay a diagnostic fee even if I thought they may have done something. We are a one vehicle family and I've been racking up miles since I started a second job delivering food. I got a callback where the woman at the front desk told me "we don't diagnose things here", added that the shop was closing for a week for a family vacation, and then tried to steer me to another garage. What kind of licensed PA inspection station doesn't diagnose mechanical problems? Especially if they may be responsible? You're telling me if I am going to fail inspection they wouldn't try to find out why? Or know how to check their own work? Before this tire rotation, I had my annual inspection done there and requested regular interval maintenance, which would be lube, oil, filter change and a tire rotation. When I picked the car up, I was shocked at their price increases. I paid basically the same amount I would have at the Toyota dealership, and they tell me they didn't even rotate the tires! I'm no mechanic but I know tires should be rotated with each interval service. If you're just going to only accept cake (brake jobs and oil changes) don't bother keeping your inspection license. Nobody should trust these people, no matter how friendly they might be. There's a reason they have competitors right across the street who have been doing it much longer and never had to sweat Bangor Tire and Auto coming into town. I used to take my car to the dealership, even for regular maintenance. They are expensive. I heard people talk about how affordable this place is, and how nice they are as people. Unfortunately,that's not enough to run a good shop. They're also no more affordable than any other independent shop in the area, any more.

When you get an oil change here they tell you $32 then when you get the oil change they charge…read moreextra for the oil filter and extra $5 brings it up to $40 with the tax who charges for an oil Filter when you go in for an oil change don't you normally get an oil filter don't you normally get an oil filter with an oil change

I'm from out of town and had a problem similar to Phil M. I showd up 15 min till closing and D&Ws…read moreremoved the offending splash guard NO CHARGE. Highly recommend!

I heard a strange sound from my vehicle while driving on the highway. When I got to my destination…read moreI looked underneath and saw the problem. My debris shield was hanging. Not wanting to drive far without a repair I called Dave and Wayne and was told to bring it in for a look. I was waited on immediately, my car was brought right in, the diagnosis and repair were performed and I was gone in 40 minutes for $25. Incredible service in today's world.

I was considered as a walk in for a serpentine belt in my car and took me in the same day even…read morethough they were busy. I am super happy with how fast the service was and with the price!! Highly recommend parkway auto!! Super fast with what I asked for!

Unfortunately they weren't able to fix my flat tire since it was a BMW, but the owner & service guy…read moretried & were helpful & considerate. I came here because of the previous reviews, and definitely would recommend!

My insurance company recommended Tim's Auto Body Shop in Cresco to repair my car after someone…read moresideswiped my car parked at my house. Their work and service are excellent. If you are in need of a body shop in Eastern PA, you need not look any further than Tim's for a highly professional and excellent shop. They also have a shop in Stroudsburg as well. Afterwards, you will be glad you chose them!

I have had the misfortune to need body work for my 2021 Ford Expedition. I have had the great…read morefortune to have my wife recommend Tim's Auto Body for the repair work. The work was completed sooner than I expected and was exemplary. The vehicle looked perfect when completed. The staff is professional, friendly and provided outstanding communication. After the repair was completed they checked in with me to be certain that everything was as expected and that I was completely satisfied. I highly recommend Tim's Auto Body.

Great service. They were able to quickly see to my tire with a leak before a long drive home after…read morea weekend at great wolf lodge. They were super friendly and had "how to train your dragon" on in the lobby so no complaints.

The service was horrible. I went in for a starter and they fixed it but also did something to my…read moretransmission. And had the nerve to tell me that if I need to replace my starter again then I'll need a new transmission. Texted the girl Danielle and said to her what was happening and she quickly shut me up and didn't want to hear it. Very unhappy with this place. Gave them a chance and simply a bunch of scammers. Not coming to this place again. Was quoted 575 and turned out to be 700. The mechanic didn't tell me what was going on. He said just pay aid then I tell you. Unfair, rude, and scum bags

Finding a new 'Shop' is daunting and I can't say enough about the amazing experience I had here…read more Needed some guidance and education to find the right tires (which are all expensive these days). I was so relieved get the fit I wanted and value compared to any other quote I got. Joni was a real pro to educate me on what was necessary and what fit my car's performance! Highly recommend 10/10!

Brought my car in for tires, brakes and inspection. Was promised the tires I bought had a rebate…read more(Bull S$%^) no rebate - never was one for what I bought. Bought Cooper Tires with at 65.000 mile limited warranty. They then called me to tell me I had a bad master cylinder and had to keep my car for 4 days.....one of the parts that they put in was bad. So they had to change it out again and charged me for the labor again. Then sent me to their "sister location" Autobots for my inspection, made an appointment, arrived and waited almost 2 hours for an inspection (in an empty shop), while the Receptionist kept going into the shop and under my hood...2 hours later, she told me she needed to replace my battery (what the hell?) my battery was fine. The next day my battery was dead and the battery cables had been loosened almost all of the way.....So 19,000 miles into my tires - I found a bubble (push thru from the inside thru the treads -an obvious manufacturing defect) called 10th Street tire about a replacement and was told that the 65,000 miles isn't a warranty, it's a suggestion and that they would not honor a replacement and that I had no warranty. I just call Cooper Tires and it is covered under the warranty. This place is a joke, a scam and a nightmare with a smile. Just skip the aggravation and bull-crap they try to hand you and go anywhere else. The worst experience I have every had with an automotive shop, completely egregious, incompetent and the words "Money grubbing wh*+es" come to mind. Next BBB and Consumer Affairs. #badactors #10thStreettires #autobots #badbusinesses #coopertires