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    SteamPro

    4.7 (271 reviews)
    Closed 8:30 am - 4:30 pm

    Services - SteamPro

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    SteamPro Photos

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    Recommended Reviews - SteamPro

    Suspicious Review Activity

    Consumer Alert

    We have noticed suspicious review activity for this business. This sort of activity can take many forms, including when a number of positive reviews originate from the same IP address or when we've identified reviews resulting from a possible deceptive review ring. Our automated recommendation software has taken this suspicious activity into account in choosing which reviews to display, but we wanted to call this to your attention because someone may be trying to artificially inflate the rating for this business.

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    Reviews With Photos

    Parteau Z.

    Excellent customer service and staff. Called yesterday inquiring about couch cleaning services and was given with upfront information about pricing which was in line with what the technician told me when he came on site to inspect our sofa. We were able to get our cleaning the day after I called and once the technician inspected the sofa he was able to clean it right there and then. Really very convenient. Eric, our technician, was great. Very courteous and on time for the project. We had a few water stains on our cream sofa which Eric was able to remove entirely. Will certainly be using this company moving forward for our cleaning needs. Our couch looks brand new again. Affordable pricing and very fair. A+ company

    They came to my home to service my living room my entire floor is tile . They did such a great job!!! My floors looked disgusting , they were very honest about the expectations and the pricing . The customer service was great , I will definitely call them back to service my couch and rugs!

    After
    Leo Y.

    Super easy to communicate with! Very friendly staff! It was cheaper to drop it off here than them coming to your house if you want to save money! Competitive prices too! Comments: 3-5 day turn around time so be prepared to wait if you drop it off. It definitely looks better than before but it may not he 100% clean depending on what the stains is.

    Dee G.

    Wonderful job on our couch. A newborn plus tons of spit ups and a little pomeranian at home that has lots of accidents they were perfect for the job. Highly recommend.

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    1 month ago

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    Joseph R.

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    2 days ago

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    4 months ago

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    Joseph R.

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    1 year ago

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    Joseph R.

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    11 months ago

    Mike was on time and courteous. Outstanding service. only one area was unable to be cleaned.

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    Joseph R.

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    1 year ago

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    Joseph R.

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    11 months ago

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    Joseph R.

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    11 months ago

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    Joseph R.

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    6 months ago

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    2 years ago

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    Joseph R.

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    1 year ago

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    Joseph R.

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    1 year ago

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    Joseph R.

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    4 years ago

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    Joseph R.

    Thank you so much Leo! It was our pleasure.

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    1 year ago

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    Joseph R.

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    2 years ago

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    Joseph R.

    Thank you for the glowing review! It was our pleasure!

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    11 months ago

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    Joseph R.

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    2 years ago

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    Joseph R.

    I appreciate the review and glad you are happy with the service.

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    2 years ago

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    Joseph R.

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    1 year ago

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    Joseph R.

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    1 year ago

    Amazing job cleani g my outdor carpet. The padding for three large carpets is excellent

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    Joseph R.

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    2 years ago

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    Charlotte B.

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    2 years ago

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    Joseph R.

    Thanks for the review! It was our pleasure!

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    2 years ago

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    Joseph R.

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    3 years ago

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    Joseph R.

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    1 year ago

    Their crew was efficient and friendly. They arrived on time and got the job done! Our rugs came back looking like new!

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    Joseph R.

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    2 years ago

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    Joseph R.

    Thank you for the glowing review! It was our pleasure!

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    1 year ago

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    2 years ago

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    Joseph R.

    Thanks for the nice review! Glad you are happy with the service.

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    2 years ago

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    Joseph R.

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    2 years ago

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    Joseph R.

    Thank you Idan! So happy we could be of service!

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    3 years ago

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    Joseph R.

    Thank you Toni! So glad we could be of service. It was our pleasure!

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    3 years ago

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    Joseph R.

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    2 years ago

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    Charlotte B.

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    5 years ago

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    Joseph R.

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    2 years ago

    Brandon did a great job on a white chair with a big grease stain on it. Very happy. Thank you.

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    Joseph R.

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    2 years ago

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    Charlotte B.

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    2 years ago

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    Joseph R.

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    1 year ago

    Fire service, Eric cleaned my carpet and got the stain out he came in time and was very polite would recommend to everyone.

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    Joseph R.

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    3 years ago

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    Joseph R.

    Thanks for the review and for recommending us!

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    2 years ago

    Great experience. Eric, the tech, was prompt, courteous, asked good questions, and was nothing but professional. Very pleased.

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    Joseph R.

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    Page 1 of 7

    Ask the Community - SteamPro

    Looks like no answers on any questions, but does the company clean outdoor sofas and recliners?

    How much would it cost to clean a gently-used couch with two small stains?

    I don't know the answer, but they are so nice and helpful that I bet they can give you a good idea on the phone, especially if you send them photos, as I did.

    View All 5 Questions

    Review Highlights - SteamPro

    I spoke directly with Jeffrey who was very nice and quoted me a very reasonable price over the phone.

    Mentioned in 35 reviews

    Read more highlights

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    Wilshire Tile Inc - Modern and cozy Leaving Room !!!

    Wilshire Tile Inc

    (59 reviews)

    Fairfax

    This company did an excellent job regrouting my entire bathroom including the shower. The tile is…read morethe 4"square ceramic you rarely see anymore...Now, it looks brand new. Highly Recommended!

    After a brief back and forth, Randy came over to my house to assess the work I needed done on…read moreexisting tile. The tile in one bathroom was discolored, and he said it could be cleaned and sealed, and we needed tile flooring in our other bathroom replaced. Randy was friendly and approachable, and I planned to see how the smaller project went before hiring him for the larger project we needed tackled. Unfortunately, the experience was awful. A subcontractor/employee showed up on the agreed date to clean and seal the tile, and spent a couple of hours what sounded like physically scraping the tile - not what I expected. His coworker showed up a couple hours later, and told me that this plan was not going to work - that even if they could get the tile clean and seal it, the staining would come right back. He told me to have them leave, because Randy would still charge me for them being there. I went in the bathroom after they left, and it literally looked no different except there was dust everywhere - they did not clean up. I waited for a follow-up call or email from Randy - nothing. I was mad, but decided to put it behind me. A week later, I received a bill. I wrote a very frank email to Randy explaining my disappointment with the workers sent, the fact that no work was even done, and my confusion that he didn't even bother contacting me afterward. He apologized profusely and said he would follow up with me the next day. He did not follow up with me about the work, ever. But I have still been getting bills from this company!! I have emailed him multiple times, and he's told me to ignore them, but that is not an acceptable response - every time I see one of these emails, I am newly angry about the time I wasted on this endeavor. I gave him plenty of time and opportunity to make this right, and he did not even bother to try. I am writing this review because once again, I have gotten an invoice for this "work". Would not recommend.

    The Grout Doctor - San Fernando Valley/West LA - After!!

    The Grout Doctor - San Fernando Valley/West LA

    (22 reviews)

    Studio City

    Dan is amazing. Old school professionalism shows total respect for your house not just the job at…read morehand. The two showers/ baths look great. He's a real nice guy as well. He did everything I asked and a little that I forgot to ask. If you need grouting done right call Dr Dan the Grout Doctor. You'll be glad you didi

    TL;DR if you were looking for a sign to hire Dan from Grout Doctor, this is it!!! Dan made our…read moreshower feel and look like a fancy hotel shower! I bought a townhome in 2022 and the previous owners were super dirty and the shower was no exception. We did our best to clean it when we moved in and eventually accepted the dirty floors and grout. The shower was badly caulked and mold got under the silicone in every corner and I hated looking at it. Tried to scrape off the old caulk myself but it took way too long and I realized the grout underneath was crumbling. Called Dan, he answered immediately and sent me an estimate. Dan is super friendly and gave me a lot of details on the work he would do on the shower. I had reached out to another company about it but honestly they were super curt and I didn't get the warm fuzzies from them, unlike when we spoke to Dan. But WOW - the attention to detail. Dan cleaned and scrubbed every inch of the shower, including the glass. And he got some very tricky stains off of the shower knob and the floor. He added new grout wherever it was needed - in the exact color match too. He also added sealant all over and a special caulk with sand in it that will flex as the house expands and contracts to prevent the grout from cracking. I just used my shower after the 32 hour dry period and it was absolutely amazing. It felt clean and new and because of the sealant Dan applied, all the water beaded up nicely and I can tell it will make the shower super easy to clean. Absolutely stoked, I've had a lot of contractors in and out to fix the place up in the past 2 years but this is one job that I'm probably the most excited for. And the price was very reasonable!! Thank you SO much Dan!!!

    Tile & Stone Pro - Planter Pavers

    Tile & Stone Pro

    (69 reviews)

    Mission Hills

    If you are looking for a simple repair or a straightforward project, Eshed may be a great option…read more However, if you are looking for very utmost craft, precision (ie. 1/8" grout lines), working with curved tile shapes and expect a professional partnership throughout where there is no harassment and unsolicited comments beyond the scope of the agreed upon project, then this is not the small business for you. I, too, found Eshed via his five star reviews but was completely disappointed with the way the project unfolded. The initial project quote was 15 business days. Though I had to unexpectedly travel for work and attend jury duty, I ended up being without a kitchen for 2 months. Expectations were not met. Partway through the tile project, my closet broke and a closet expert came to assess my storage needs while Eshed was at the property working on the kitchen backsplash. While showing the closet designer my dresser drawer, it tipped over due to all the drawers being opened. We called Eshed in to help us rotate the dresser back upright and I thanked him for his help. I carried on with my closet consultation. At the end of the work day, while Eshed and I were discussing progress, Eshed made a comment about seeing all of the underwear in my dresser drawers and breezed past it as if it was part of standard conversation practice. In addition to this, while wrapping up on a Friday, he has sent me photos of where he's headed for the weekend and at one point even verbally suggested that I go with him to climb rocks on the beach. These instances, though not tied to the project, demonstrate a lack of professional standard that I expect from the highest quote that came in during my research for a quality tile installation. When all the tile was installed, right when the first wall's grout was applied in the kitchen, I was shocked to realize that the spacing that we were aiming for (1/8") was not at 1/4" or greater in some areas. I asked him if he used spacers to control the spacing and he said no. I asked him why he didn't use spacers and his response was aloof, telling me it was inefficient. This is not the bar of craft of excellence once expected from a project where the tiles cost more than the labour and the labour was already the highest bid across 5 businesses. Upon project completion, the matte black door knob on my front door looked like a blender had been taken to it because of all the broken tiles he was managing while going in/out of the property to cut tile pieces. I pointed this out and he did not make any suggestions to make this right or compromise. Lastly, he had an unprofessional meltdown in front of my electrician, a fellow tradesperson after passively suggesting that the electrical outlets need attention and that I should bring the electrician back (for the 3rd time). He raised his voice, got overly dramatic and read the text message he wrote me in front of the electrician to prove a point that only worsened his credibility. On the final day of completion, instead of calling me out of my office to confirm that the project was complete, he texted me while leaving the property and told me to send a check. No final walk through of the work was discussed. It is likely Eshed will respond publicly with a rebuttal, but I hope these examples as a whole give you the context you need when considering your next tile needs.

    We were in the process of getting a new refrigerator, but an overhanging countertop limited our…read morechoice. We contacted Eshed about trimming the countertop. He is extremely skilled and easy to communicate with. Thanks to Eshed, we got the fridge we wanted. I will call him again for future projects.

    Mirage Tile & Grout Restoration

    Mirage Tile & Grout Restoration

    (28 reviews)

    If I could give negative stars it would be at least negative 10…read more Stay away from this service provider and from Peter. He charged me $1500 for a shower tile cleaning and regrouting. No words needed, just take a look at the pictures. In addition to that, I have not been provided with a written estimate. We agreed on $540 for tile cleaning, repairs, recaulking for a shower + $125 for bathtub recaulking. When he started the work he suggested to redo grouting for the whole shower: I'll do it for one fifty" he said. I repeated to make sure "one fifty"? Yes. So I assumed he'll charge me an additional $150 for regrouting. It turned out he meant $1500. This business should not be on a market at all. I was not provided with any receipt as well. Update. The answer from Peter is just a joke. The pictures he provided as "before" are actually pictures "after" so nothing changed accept for the neat unsanded grout that I had was removed and replaced with rough sanded grout, the excess of which was not removed properly, so my whole shower has a rough surface now. Very hard to clean surface. One more time - pictures Peter provided in his reply are pictures "after" not "before", so he didn't even clean the tile in corners! (I paid him for tile cleaning and regrouting. (I didn't pay you $550 for four corners- are you insane?! The estimate included thorough cleaning!!! Which you did do as well. My shower actually looked better before, I regret that I ever hired you. I doubt that any of 4-5 starts reviews are true customers' reviews. I regret that I didn't check all of them before hiring. The only true and honest review is from Charley. This business is a scam and they don't have any experience working with tile cleaning and regrouting. P.M. I request the receipt from you business.

    I called this service because the tiled shower in my guesthouse needed a re-grouting and new…read moretenants were moving in shortly. Peter came out and gave me a very fair quote for the work. He mentioned that they could also refinish the engineered hardwood floors, which had started to look pretty worn from the last tenants. And, he said they could also clean and seal the Saltillo tile at the outdoor patio. He explained exactly what they would do to clean up the finishes, which products they would use to refinish and seal them, and how long each endeavor would take. The next day, Peter and his crew were out in force, they did what they said they would and everything looked spectacular. Peter even came out the next day to make final touches on the shower. I really couldn't be happier with the work they did, inside and out. I recommend them highly for the quality of their work and professional integrity.

    SteamPro - carpet_cleaning - Updated May 2026

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