We called them on Friday and they came out on Saturday, and an hour earlier than promised. Tom got…read moreour dog's poop stain out of our carpet with no problem. Will definitely use them again!

Hire this company! Tom arrived on time, was courteous and explained everything he was going to…read moredo. I have one of those old carpeted bathrooms, so of course, it was bad. Tom worked so hard! Every room looks so refreshed but what really blew me away was that bathroom. So clean, every stain that could be removed, was removed. I feel like so many services are lacking these days but not this one and Tom should get a raise for sure!

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

A thread came out of the closet edge and got burned to see what it was before picking a solution…read more Wool and synthetic take different things, which I hadn't known.

Great response time. He took his time to clean our couch and stairs. Beautiful work and friendly to…read moretalk with.

Ray and Nathan did an excellent job cleaning some upholstered chairs and a couch. They were…read moreon-time, friendly and thorough. We will be using them again in the future.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Joe the owner showed up right on time. Joe was personable, and…read more respectful of my property. My carper looks wonderful ! I would recommend this company, and will use them again. 06 2026 Marlon P.

Jeff responded quickly to give me a quote offered same day but it wasn't an option on my side. He…read morethen got me scheduled. Tim came out timely, got the job done and was very gracious!

I procrastinated getting my carpet cleaned and I just had one room to do. I saw a Smith-Mathis van…read morein traffic so I called them as I reminded myself I only had a couple days left to get my carpet cleaned before a major surgery. They were GREAT at accommodating my procrastination! Dave Pope was my service man that was right on time and very professional. Thank you for putting my mind at ease and YES, the carpet looks GREAT and CLEAN!! Thank you!

We watch dogs for a side hustle so our carpets need a regular cleaning. These folks are timely and…read moreprofessional. They show up when they say they will and do a wonderful job. I have used them for my home and my business. Highly recommend.

Colton was our technician. Came out same day. I have dogs and white carpet. Carpet is clean and…read morefresh. Also had my couch down. You can tell he cares about the customer and takes great pride in his work. Communicated with me all day. I called him about a small stain that appeared he came back the next business day and removed it quickly. He explained sometimes things imbedded come up during cleaning. It's gone, couch, carpets and home are awesome.

We had a rug, 2 chairs, and our shower cleaned/resealed. The initial service took care of the rug…read moreissues. Because the shower still showed evidence of mold, we called. Nick who serviced us, returned and addressed the issue as well as a few stubborn places on a chair. He was professional and attentive to our concerns which we greatly appreciated the responsiveness and attention to these issues. The shower cleaning is more expensive than other services.

"This business engaged in bait-and-switch pricing, property hostage tactics, and extreme price…read moregouging against a 25-year military veteran.1. The Bait-and-Switch: The company came to my home, measured my rugs, and gave me a verbal quote of approximately $600. They had me sign a phone screen to approve the service. No $4,800 price tag was ever shown to me or verbally disclosed.2. Property Hostage & Price Gouging: Three weeks later, they returned with my rugs and suddenly demanded $4,800. This was eight times the original quote. The company claimed the employee who quoted me $600 no longer worked there. They held my property hostage until I negotiated with the owner, who dropped the price to $3,100. Under intense pressure to get my property back, I reluctantly authorized the $3,100 debit card charge.3. Substandard Work & Misrepresentation: Upon unrolling the rugs after they left, the quality of work was completely defective. The rugs were hung crookedly and damaged. Furthermore, the company charged me premium rates under the false pretense of cleaning high-end, thousand-dollar 'oriental rugs,' when my items are actually cheap, standard area rugs.I am filing this complaint to publicly document this company's predatory, high-pressure tactics and terrible craftsmanship to protect other consumers and military veterans." Plus, I paid for extra padding also.

Todd is professional and works around your schedule. He did an excellent job cleaning our pet…read morefriendly couch. Plan to have him come back for carpet and area rugs sometime. Highly recommend!

Todd does a great job keeping our carpets and furniture clean and sanitized. I've worked with Todd…read morefor half a decade - wouldn't trust anyone else. His schedule is flexible, he works hard, and his attention to detail and pride in his work are evident and appreciated.

Franz and his team are awesome! They did a great job cleaning our carpets and getting our house…read moreclean for us to move in. Extremely communicative and kind, and doesn't break the bank. We really appreciated all their work on short notice!

Great communication! Having them out to help us declutter and shift some things around soon. In…read morethe meantime we are in contact and we have a wonderful feeling about the outcome! Since they haven't been here yet I gave a 4 star but from our conversations I believe that they are going to be what we need! Will keep you posted on the results.

I had Rodney repair and patch my carpet for a rental I was moving out of on April 27th. I couldn't…read morebe there because I ended up double booked at my new house too. He said it was not a problem since we'd discussed the areas to repair and the cleaning needed. Because I wasn't there, he missed one of the repair spots that I'd originally contacted him about in 2023 when my dog first did it soon after I moved in. Back story is he said "I'd recommend you wait until you move out because you'll likely have more areas by the time you move out and I can do multiple areas for just a little more cost." Wow! I thought what a nice honest guy! Back to him missing the original spot, I contacted him to say he missed a spot. He said that he didn't know about that repair. I showed him the text from March 17 2026 at 12:37pm. He said I don't have a text from 2023 wouldn't help and wasn't sent from the same number (It was but we'd also discussed it in March 2026 and that's the text I sent him - not the one from 2023. He said I can come back out but you have to pay me another $100 for my time. He also commented that he lives all the way up in Noblesville which is an hour drive, which isn't relevant since he agreed to do the service. I said "I really can't pay more than the $480 I already paid for the carpet repair and cleaning." He said "I can't help you." and stopped responding even after I said I guess I have to pay you because this has to be done in a few days. No response! I had to work to find someone within a few days. I hired The Carpet Man and they took care of me. After it all I realized that the carpet wasn't cleaned well because I noticed two spots that he clearly didn't work to remove. We hadn't even seen these spots prior to the cleaning! The essential oils also smelled weird over time. At first they were nice but as it dried it smelled kind of weird. I wish I'd called Stanley Steemer for the cost and overall service but needed both cleaning and repairs, which they don't do. Moral of the story - get a scope of work/estimate on the company letterhead in a pdf via email ahead of time. I trusted the text convo and got burned! However, courts accepts text conversations as evidence. So there's that.

Rodney was awesome and super quick. He was able to get the patch taken care of in less than 30…read moreminutes. he is definitely good at what he does 10 out of 10 would recommend!