Love their milkshakes, hamburgers, and fries! Food is always good and the service is too! Everything is made Fresh

I like the tallow instead of industrial waste oil. It clean affordable and good food.

This is consistently the best Steak N Shake restaurant I've been to. Food is always fresh, you're greeted as you come in, workers are friendly and helpful, and an employee is constantly cleaning the dining area. I personally preferred the Kiosk to a waitress/someone taking my order, as it is convenient and much faster. read more

Worst drive through ever. Sat in the drive through for 45 mins. Employees seem like they hate their job. Don't put sauces in the bag (that I paid for) read more

I haven't been to a SnS in years so I thought I'd revisit. It was a real culture shock! There's no more servers, just 2 guys cooking & a gal with a headset. You're forced to place your order on a kiosk. It asks how much tip you want to leave even before you see your food... my burger was very greasy. I also ordered large onion rings, it was a pretty small serving. You have to scan your print-out to get your drink at the self-serve fountain. I was surprised it allowed me to get a refill. The whole experience was not user friendly. Explain to me why anyone would be inclined to tip... Then you have to bus your own table! No one says Hello or Goodbye :-( read more

to the night crew!! I only ever usually come at night time sometimes pretty late- I order my snickers shake with Nutella and they make it so good and they have always been sweet as well at the window. i definitely appreciate it, i love the milkshake everytime and the people at the window are always so friendly! love my night crew people, appreciate all of you! read more

Cold, and I don't mean temperature, lost the ambiance that once made it so pleasant to go to. No waiters or waitresses anymore. Order as you enter on a machine. Wait for your food, wait some more. Fill your own drink, oh, but be sure you have the QR code on your receipt or the machine will not function. No Chili 3 Ways or Orange Freezes, both favorites of mine. Won't be returning. read more

It's such a shame what they did to this place. It used to be an awesome place to go with the family. Good food and great shakes. Now it's self service with 2 guys working the kitchen. You order your food from a kiosk. How original. We were here at 9:30pm. They are open till midnight yet they had no sweet iced tea or coffee. The food was pretty good, same standard as always, but the friendly service is gone. read more

Steak ’n Shake - No coffee! - Burgers Near Me - The Villages, Florida

Not happy with automation service, Order with no cheese and came with cheese, I took off the patty with cheese, as I hate sending my food back. The manager caught the mistake and did apologize but made no restitution, which why come out and apologize. Food and shake was good, just not happy with the way manager handled situation read more

Steak 'n Shake food is great : however the cheap cardboard carryout and delivery drink holder is terrible : it tilts and will turnover and spill your items , if you put a large Coca Cola and a sundae in this container the cheap cardboard isn't stable enough because of the weight of Coca Cola and then both items get spilled and ruined : they need better drink carriers read more

Went here first time since Covid. Do not like drive thru but due to Covid...just not the same as having servers! Well, no servers here either but you order through a kiosk. Credit/debit card only. Ok but we can eat inside or at picnic table outside! They call your number and you go pick up. Food hot and fresh. Miss the servers but will adapt. Good job! Welcome back! We missed you! read more

Fucking love this place! Frisco melt every single time I go here. Also the seasoning salt from steak and shake is great, put a little on the burger, little on the fries... read more

It's our "In-n-Out" substitute! You know what I mean if you're from So Cal! Burgers here are tender juicy and tasty! Fries are just as tasty! Haven't tried other locations but this one is our go-to spot! read more

They served my daughter chicken nuggets that were somehow browned on the outside but raw and cold inside. Better cut your fried foods before putting it in your mouth! Can't even understand how the machinery allows this happen. read more

Steak ’n Shake - Yucky. - Burgers Near Me - The Villages, Florida

First time at a Steak n Shake ever. Let me just say that you definitely get your money's worth- everything on the menu is so cheap. So, if you want some cheap fried food this is your spot. I can't really say much about the food because I'm a vegetarian, but the soup and fries were really good! Also when you're at cheap spots like this in The Villages don't be surprised when a verbal fight breaks out in the front over waiting to be seated. And I also saw a group of 6 tell off a waitress who told them they could not sit in a booth designed for 4. Weird vibe, but I'd come back if I was in a pinch and in the area. read more

Steak ’n Shake - Vanilla coke and cherry coke! - Burgers Near Me - The Villages, Florida

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Had to give up on this place after getting very thin and tiny cold gray burgers and cold dry as a desert fries from young staff who didn't care. There's no point in paying for food you have to throw away. Sadly, we haven't been able to get anything decent to eat here in a very long time and that was from an adult manager who kept a tighter rein on quality. read more

How are you gonna just ask me if I want more fries when there's clearly a bug (roach) on my tray? Didn't offer me a refund, unfortunately I only get so many minutes for my break. So I'm out ! Never again! read more

They did a great job getting the food out to the drive in. The shake was wonderful and we had a stake sandwich and frys, all under $12. at happy hour. Two people. read more

The food was good, but that's about where the positives end. The waitress seemed friendly enough, but wasn't overly attentive and seemed to be in a rush, even though it didn't appear to be that busy. We were seated in a booth near the shake making station, which doubles as the "break room" it seems. Waitresses were constantly congregated here, and we could easily overhear their conversations, which were most definitely not work related, nor anything I cared to hear about from strangers. I saw more than one waitress pull her phone out while on the floor. The food came slow, with no apology for the wait time. I had asked for cheese on my fries, which they did not come with. I was eventually given a cup of cheese sauce to use for dipping, halfway through eating my meal. The fact that we were visiting from Wisconsin is not the only reason we won't be coming back. read more

Steak ’n Shake - Decent burger and fries, less than decent service and atmosphere. - Burgers Near Me - The Villages, Florida

Very Slow Service, Strange Happenings The wife and I stopped in at 4:30. We were quickly seated since they were not yet busy. Unfortunately that is where the service stopped. After waiting for nearly 10 minutes, a server cam to take our order. After another long wait, I saw an order that looked like ours arrive in the kitchen window. I looked around and could not see our server anywhere. Then I observed the strangest thing. Another server approached our food(still on the tray in the kitchen window) and began using a spoon to lift the top bun on each of our sandwiches. I am not sure what she was looking for, but after messing with our food she stepped away and left it. After a few more minutes our server arrived and delivered our food which was not very warm. This was the first bad experience we have ever had at a Steak n Shake. Hopefully it will be our last. read more

This was an excellent trip to Steak 'n Shake! My boyfriend and I went inside to order to go, and the host was so friendly. I didn't catch her name, but she had blonde hair wrapped up in a bun. She was just excellent!! So personable and conversational. Nailed our order, and apologized for the wait, even though we were content with chatting. She helped a fellow employee troubleshoot a problem with a customer with patience and kindness. Great staff here and our food was delicious when we got home! read more

We have eaten lunch here one time before and it was ok, so we thought "a quick breakfast to go" on our way out of town would be nice. Well, it wasn't quick nor good. Their biscuits were dry and crumbly, and the potato rounds were greasy. We ended up throwing it away. Too bad... close to home too. read more

So you now put your own order in and pay. They also ask how much of a tip do you want to add. Then they ask your name for the order. Then you go seat yourself. Then they call an order number that you don't have cause you didn't get a receipt. Then they expect you to bus your own table. We got frisco melts and grilled cheese. It was practically burnt on one side. And what are we tipping for? read more

Great service, clean, food was good although fries weren't too fresh but in all it was satisfying. read more

Steak ’n Shake - Burgers Near Me - The Villages, Florida

Good service, very cheap, and great burgers. These aren't gourmet meals, but in the fast food category I'd say they're the best. 2nd time here on vacation. read more

Stopped here on our was back home from Miami to Atlanta! Pretty good half way point! I ordered the chicken tenders and cinnamon cereal shake! The buffalo sauce for the chicken fingers was spicy and had a thickness that really adhered to the chicken. The Milkshake was smooth and crunchy with bits of cereal! I found the shake to be perfect amount of sweet. I had the fries with Cajun seasoning but also added the burger seasoning which was pretty awesome! Much better pitstop than a service station! read more

This is never going to be gourmet dining but for burgers, fries, hotdogs, chili, shakes,etc it's awesome! The server was prompt , friendly & efficient. The food order was accurate , served fast and tasted great. Largest variety of burgers in the area- mushroom, cheese, cheddar, peppers, avocado, and on & on. Good breakfast menu too. Oh, and it's the least expensive restaurant in The Villages! Look for their coupons for added savings! read more

The milkshakes are SO good and the burgers are so juicy. Sometimes the buns are kind of squished down but they are still amazing.

Haven't been to a SS in years so I was by the Villages so we stopped. The food was slow to arrive. Neither one of us liked the food. The frys were cold and the sandwich look warm. The best thing about the meal was the ant in my water glass. The place is crazy noisey, with waitresses shouting over the idiots shouting in there phones. Poorly run restaurant and needs some cleaning and better pest control! read more

If your going to go through the drive through, don't be in a hurry. I wait about 35-40 minutes each time for just shakes.

Gave this place one more shot as I liked the food where I previously lived. Ordered a single burger and specified my toppings. It is 12:30 in the afternoon and there was no line at the drive thru. I opened it immediately. The burger is stone cold, no way the meat could be cold that fast unless it's been sitting out. I asked for mustard. None in sight. The lettuce is a minuscule piece of wilted green. And it can't be from the heat of the burger. It all went into the trash. Don't bother going, since they don't keep the food warm it may be dangerous! read more

If you would like a milkshake that is authentic this is the place to go. However they are not cheap. We try to go between 2 and 4 PM when the milkshake is half price. We also do lunch there because their hamburgers are delicious the french fries are hot and are not salted which is perfect for people with high blood pressure. The service is incredibly slow. Slow. Slow. Once I went through the drive-through to get a hamburger and I can say it took at least 20 minutes online in front of the window waiting for the burger to cook. That is the last time I go through the window read more

They overcharged me by $8 for two specials that were supposed to be $4 each. I ate the chicken, then got terrible food poisoning a couple hours later. Should have trusted my instinct when the chicken tasted off.... read more

Went in there tonight abt 8:00 pm. Place not that busy, but we stood in line and were totally ignored for abt 10 minutes before we gave up and left. There were empty tables but they had not been cleaned off. read more

First and likely last visit. All I wanted was a chocolate malt to go...took 10 minutes to place the order then another 15 to get the shake. I wouldn't have minded as much, but the malt was lousy. No flavor at all. Maybe the food is ok, not sure. What I do know is the malt was lame and the service painfully slow. read more

Have eaten there many times as a Villages resident. Last visit a week ago, service was terribly slow. Restaurant was half empty. Waited 35 min for basic meal. Kitchen way behind. Waitresses paid the price. read more

This is one place that should close their doors. The wait staff is all over the place, we were checked on twice. Food was cold when it arrived and sent back. One chili ordered and delivered hot. My burger was delivered was my husband had finished his chili. By the time I was finished with my burger his finally came. No refills on drinks were offered. Finished eating our reheated burger and waited 15 minutes and still no bill. No manager in site. Went to cashier to pay bill. Empty tables are cleaned when they are seating someone else and all table debri is thrown to floor. read more

I was told to come here by my parents who live in the Villages. They told me that it had great food, and boy were they right. We as a table got a little bit of everything and shared it. It was some of the best food I have ever had. The milkshakes were amazing, the hot dogs phenomenal, that burgers divine and the salads great. The service is amazing, probably the best I have ever had. It is a small restaurant, but something that everyone needs to experience. the only thing I can say is that is is amazing. read more

It always takes so long to get any service or food here. I just put in an order for two shakes at the drive thru and was told to pull up until they were ready. I'm sure I'll be here for at least 20 min (that's my average wait for shakes). Someone PLEASE hire someone who knows how to manage this place. read more

I was out with my girlfriend and our two friends and it was kinda busy because they were short a few servers. The food was excellent but there were two orders that weren't quite compete. The waitress was willing to fix this issue quickly and was quite helpful and very friendly. Overall yes I would recommend this place to others because of the friendly service and the fact that while they were short staffed it wasn't slow by any standards. Nice atmosphere and food was well prepared and cooked to satisfaction. read more