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    Steak ’n Shake

    1.8 (122 reviews)
    InexpensiveFast Food, Burgers, American
    Closed 10:00 am - 2:00 AM (Next day)

    Order Steak ’n Shake Takeout or Delivery

    Steak ’n Shake Photos

    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Good for groups

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    Reviews With Photos

    Simon G.

    Let's start with the positives. The staff here are actually really friendly and served with a smile! The 2 burgers for $3 are great for the wallet. The kids loved the toys and are entertained by them while we enjoyed a peaceful dinner. The burgers... Who stole half the pattie and left a poor man's portion behind? Nothing I hate more in a burger than stingy meats! Granted I bought the basic burger but that doesn't mean I wanted bread only! The last straw that broke the camelback was the absolutely disgusting toilet! Eww... I don't even want to go into details. But it says a lot about the management here.

    Dirty floor beside the table.
    Daniel H.

    Food wasn't bad, but we waited literally over an hour for 4 small burgers. Not a single smile or "welcome" or anything. Just grumpy, careless, slow workers. No manager around. Restaurant was also very dirty, floors hadn't been cleaned in god knows how long. Again not terrible, but if you arrive at 5, expect to leave around 8.

    Connie C.

    Coffee is good and milkshakes are good. Food is a bit greasy. We got breakfast skillets and they were disappointing. We waited a long time for them to come and there were not that many customers here. The country skillet - biscuits undercooked. The California skillet included nothing California except the avocado. The skillet was not even half full. I was brought toast with no butter. Disappointing dining experience.

    Looking at the front door.
    Anna O.

    I read the reviews after I had been seated and ordered my food. All I can say is the restaurant was horrid. The manager acknowledged us right away and got us seated but according to the young lady who served us never notified her we were there. I'm not sure how she could have missed it as there were only three other tables with another server on the floor. Our service was quick and pleasant once we were approached. We ordered two chocolate malts and one was rancid. Even the smell was obvious when comparing the two. The fries were warm, one burger was hot while two were warm. The cottage cheese was ok and the pinapple was warm. The malt was removed from the bill and we left. We often make a 1:00 am Steak and Shake burger run to Gurnee Mills so I would like to think I have a bit of experience with their food. I would recommend passing this one on by.

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    11 months ago

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    7 months ago

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    5 years ago

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    3 years ago

    Amazing food with quick service when nothing else was open!!! Great diner vibe with good customer service

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    5 years ago

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    8 years ago

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    5 years ago

    Seriously? 30 min wait in a drive through? I watched over 10 cars pull in and then leave. Where is management? This business is in trouble.

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    7 years ago

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    11 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    11 years ago

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    6 years ago

    Update! 2 months later and coorperate has YET to contact me on this issue....completely ignored me

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    5 years ago

    Do not come here. Ever. All you're gonna do is wait in line for hours. please save yourself the trip

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    9 years ago

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    Page 1 of 4

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    Review Highlights - Steak ’n Shake

    Service was exceptional tonight, our food was delivered quick and hot and delicious.

    Mentioned in 2 reviews

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    Steak ’n Shake - hotdogs - Updated May 2026

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