We stayed here for 4 nights right before Memorial Day weekend with my husband, our 19-month-old…read moreson, and my sister (who helped with occasional babysitting). We ended up loving it so much that we decided to extend our stay for an extra night. The location was honestly perfect. There was a Walmart nearby, the boardwalk and boardwalk mall were close, and there were plenty of restaurants within a short distance. The beach access was in a great spot, and the entire area felt very clean and safe. The outside pool area was modern, well maintained, and very inviting. The breakfast advertised in the lobby definitely lived up to expectations. Every morning there was a fresh breakfast along with a fun waffle-making station, which we really enjoyed. The staff throughout the hotel were extremely friendly and welcoming. There was also a restaurant on the main floor with a great atmosphere, and the food was very good. There were only two downsides during our stay. The kids' splash pad -- one of the main reasons we booked this hotel -- was unfortunately out of service the entire time due to needing a new pump. We understood that these things happen. The other issue was that the rugs in the room did not seem very clean. We ended up keeping our shoes on in the room, so it wasn't a huge issue for us personally. Overall, we had a great experience and would definitely book this hotel again

The room did its job. We slept, shower, and ate once inside. Had a wonderful view of the beach. The…read morepools and hot tubs were amazing. The pool area in general was great. Lots of seating, fun accommodations for children, and pool towel rentals are also available. Direct access from the pool to the beach. Loved there was a spot to rinse off the sand from beach upon entering the pool area. One of the staff members gave great restaurant recommendations. Now, the bad. You have to pay for parking. It was additional $60 for 2 nights, but through a QRC code, not on your hotel bill. There was an extra $100 (exact) tacked onto my bill after checking in. Nobody told me where this $100 came from. So, I'm now assuming a security deposit? Will it be refunded when I check out? I asked 2 different representatives, and nobody directly told me what it was for. (Edit: it was refunded, but I wished somebody said so) I would have cancelled, but was not in a position to find another hotel. The a/c unit barely worked. We were sweating during the night. The paint on the ceiling above my shower was peeling off. That's in the video I posted. We were on the 4th floor, and had to go to the 3rd for ice. It would have been nice to know that as well. We were given a wristband to wear for use of the amenities, but nobody was wearing them, and nobody was checking for them either. Overall, I won't be staying here again.

Very nice ocean front hotel at Myrtle Beach SC offering state of the art amenities. The adults only…read morehot tub was something that I really enjoyed during my stay here. The rooms are massive, comfortable beds, spacious kitchen and large balcony with three seats available. Self Parking is in a detached garage a few blocks from the resort and costs $20 a day. If you come to Myrtle Beach staying here should be at the top of your list. Nice gym on premises.

Stayed in a 2 bedroom with ocean view. Beautiful, clean, spacious. Full kitchen with supplies…read more Washer and dryer with supplies. Full sized toiletries in both bathrooms. Activity Center has childcare, board games, video game system, coloring sheets, giant jenga and connect four, take a book leave a book, tv as well as scheduled activities. We did mug painting. Valet parking is $25. Baby changing restroom off the lobby, one stall. Great service. Location close to restaurants including Starbucks. We ate at Flavor Hills a couple doors down, delicious. I'd come back.

During our stay at the beach, we decided to grab a bite from one of the restaurants that was inside…read morethe hotel. It's called Sand Dollar Grille. It has a great menu to help take away the hunger pains! We ordered the Fish and Chips. It came with beer batter cod, crinkle cut fries with house slaw and tater sauce. My husband ordered the chicken tenders (plain) with a side of honey mustard. The food was perfect! Perfectly seasoned and prepared just right. The customer service was great. The staff was very polite and courteous. I definitely recommend trying out their food while you are visiting the hotel and enjoying the poolside.

Really cool vacation resort with lots to do. We came for a day trip this time and it never…read moredisappoints.

Beautiful property with stunning, breathtaking ocean views and sunrise views…read more The property is well maintained and the pool is gorgeous and heated. I highly recommend staying here if you can!

We had a reservation at another property but the pool was under repair so they gave us a space…read morehere. The three bedroom 2 bath space was updated and very comfortable but there was a confusion in the cleaning schedule so when we contacted them they changed us to the penthouse. So all in all there were legitimate glitches but they were easy to reach by phone and responsive to making things right/better quickly. The ocean views were fantastic, the access to the beach is super convenient. One of the fire alarm batteries went and again with a phone call someone came right over and fixed it. The beds were comfortable. The washer made a horrific sound but worked, the dryer worked given extra time.

had the best time here, barbara down at the bar in the lobby is an angel. talk to her about…read moreanything and i swear you'll be cured! she's the best and the pr%f ice cream is so good definitely recommend the chocolate cherry manhattan one!

Very small pool. The property was not well kept.. dirty floors, over run garbage cans. Staff not…read morewelcoming. Very kid friendly. Not upscale.

It is just a great place to stay! Close to all the things to do in Myrtle. Clean and fairly…read moreaffordable during off season.

Wheels on sliding balcony door are binding and frame is filthy with black fingerprints where the…read moremaintenance guy tried to get the gunk off of the wheels to no avail. The front desk claims that's just the way the doors are and won't do the maintenance needs to free the wheels of what they claim is a 500 lb. door. Also, the jets in the rectangular hot tub on the pool deck are not working. Its a shame to see this place go downhill.

10AUG26 Dirty rooms, low quality or broken amenities,…read morecomplete bollocks $15.00 a day to park in parking garage. Stayed a little under a week in the Myrtle Beach location. Upon arrival, staff attempted to push some kind of "timeshare" nonsense...uh no thanks. Checked into room. Rooms appear to be dated and in desperate need of repair. For the price point that this is at this is completely unacceptable. Some amenities are either closed for repair or non functional. Room family and myself stayed in had an exposed breaker box...talk about a safety hazard. Skip this one for sure if you value your wallet and safety.

CRUSTY, DUSTY, MUSTY! Do NOT waste your money. Booked here…read moreas part of a softball tournament. There is a $55 fee for early check in (check in at 4, we arrived at 3). Lines are incredibly long for the check in process with up to a 2 hour wait. There is no hotel lobby, the front desk is located across the street. Our room was disgusting. We had a layer of dust on the pull out couch and the Murphy bed was filthy. The bathroom was super small with a barely functioning light. The desk chair was ripped and we had to slam the door to shut it.. Everything is very dated and used. We did not use the pool because we immediately checked out of the hotel but it was super crowded. The one positive was Jayanna at the front desk. She was super pleasant and helpful. Save your money and book elsewhere.

The good: great location at the beach. The hotel is located on the 3rd floor instead of the 1st…read morefloor and you must have a fob to use the elevator. This prevents nighttime goons from just walking in and wandering or using the restroom. They have a full service restaurant and bar (Coconut Charlies) in the lobby area. They have inside/outside seating for the restaurant. Restaurant is spacious. There's a game room next to the restaurant for kids to go play. The Libby has nice gifts/souvenirs. There's an ice cream shop directly attached beside the hotel next to valet parking. The bad: the valet line is extremely unorganized. We waited in the line for a long time to get loaded and checked in due to the valet line and the same as when we checked out the hotel. Cars were sitting in the streets trying to get in. Unoccupied cars just parked. No urgency at all. Housekeeping could do a better job at cleaning the rooms. Touch up painting is needed in the rooms. The outside tables/chairs for our room had to be cleaned. Leftovers from food were dried up on the tables/chairs on the balcony. The carpet in the room needs vacuuming. They didn't give us enough towels for 3 occupants. The indoor sauna and pool area needs deep cleaning. It's dirty. The restaurant's menu has limited food options and a couple of the waffle makers were broken during a mad breakfast crowd.

Fine location with easy access to the beach and boardwalk, and close to the airport. Rooms are a…read moredecent size, and the food onsite is surprisingly good. Now the bad: there's no jumping allowed into the pool?? Like. What?! Insane rule. The pool is also dumpy and frequently closed along with one of the slides. No towels or chairs for the beach. You have to pay for chairs even if you're staying at the hotel. Only one rinse shower for after the beach, with frequently long lines. The beds are very uncomfortable as are the linens, which were scratchy. TLDR; will not be staying there again.

I really wanted to like this place, but it ended up being one of the strangest hotel/resort…read moreexperiences I've had. The check-in process started things off on the wrong foot. Even though I completed all of the online pre-registration beforehand, I had to repeat the entire process at the front desk because they couldn't find any record of it. The line was long, instructions were minimal, and parking was confusing. Both towers park in the Indigo garage, and you have to use the third-floor walkway to get to the other tower--information that wasn't clearly explained. The room itself was the biggest disappointment. The layout is incredibly long and narrow and honestly just... odd. The master bedroom shares a wall with the public hallway, and because we were close to the elevator, we heard people talking at all hours. It felt more like sleeping in a hallway than a bedroom. The furnishings are badly overdue for an update. The furniture feels worn out, the closet door came off its track when opened, the master sink barely drained, the safe battery was dead (maintenance had to replace it), and the sheets felt like sandpaper. There were no USB charging ports or convenient outlets like you find in just about every hotel these days. The "kitchen" is really just a mini fridge (without a freezer), microwave, sink, toaster, coffee maker, and blender. Then the layout gets even stranger. The living room has a sofa bed, but there were no pillows and only one set of sheets stored in the master closet. Meanwhile, the second bathroom connected to the living room is enormous--with dual vanities, a huge shower, and a Jacuzzi tub--while the master bathroom is the size of a basic Holiday Inn bathroom. The whole setup feels backwards. The ocean and pool view was beautiful, but the room itself felt like a design that never figured out what it wanted to be. One of my biggest frustrations was the housekeeping policy. We were charged a daily housekeeping fee (nearly $30 per day), yet the paperwork says they don't actually provide housekeeping. The first two days no one even came until I called. When they finally did, they simply emptied the trash and left a couple of clean towels on the counter. Charging a daily housekeeping fee without providing daily housekeeping feels misleading. To top it off, the only proactive phone call we received during our stay wasn't to see if everything was okay--it was someone trying to sell us a "timeshare". There are also no ice machines in the tower and no front desk staff nearby if you need assistance, so every issue requires contacting the separate check-in building. For the price we paid (roughly $500+ per night after resort fees, housekeeping fees, marketing fees, and taxes), I expected a much more polished experience. Instead, it felt dated, confusing, and overpriced. The ocean view was lovely, but unfortunately that wasn't enough to make up for everything else. I wouldn't stay here again or recommend it.

Generally okay. House was clean and seemed well kept. Had to call front desk twice snd actually go…read moreto front desk to have our trash picked up. Trash barrel was overflowing when we got there. The gym needed a great deal of work. Machines in disrepair and floor was not vacuumed or swept for days. The staff was very friendly and warm. Nice beach. Pools very crowded but well kept. The check in was a nightmare. They had to refund our deposit- and start over because I was using an updated credit card. Then they gave us the keys to the wrong house When we got to our house we were confronted with an overflowing trash barrel from the prior vacationer While nothing was particularly horrible we will not be back

Loved the location! Someone suggested we stay in Surfside…read morearea. We did drive Myrtle Beach area but definitely not as nice. This hotel is next to The really nice new pier. Very clean and friendly front desk. We did not go to pool area, too many kids. Location was great. Has several places to eat next to it. Great places to get a drink in the evening. You can walk straight onto beach next to pier, no steps. The hotel has a access but old wooden steps with grass around it to use. Would be great to make a ramp instead. Parking good on both sides of hotel. Most of rooms have a ocean view balcony. Elevator on ground floor to check in on 2nd floor. A few vending things and nice sitting area. Negative was they opened up a drain into the ocean after it had rained. So it made it hard to walk the beach. I had never seen this at another beach. They dug trenches down into sand. Definitely spoiled the beach vibe.

Our absolute favorite place to stay at the beach! Convenient and in walking distance to so many…read morerestaurants! Two minute walk to the beach (including the elevator ride). Love that you have to have a key to get on the floors of the hotel. Great safety measure! This will always be my families favorite place to stay!