We are so grateful for Claudia, who worked tirelessly to deep clean our home. She was friendly,…read morehard-working and did a spectacular job. We will definitely have her back!

I'm changing my review. I called to set up an appointment and my initial appointment was 3 weeks…read moreout. I was able to find someone who could come to my home sooner but they offered to send someone out the following day so I kept my booking with Sunny Home Cleaners. My first booking was for a deep clean. That did not happen but when I expressed my concerns they sent the same person back the following day. They apologized and it was communicated when the cleaners came out there were just some misunderstandings as to what needed to be done. The cleaners were respectful of my home and did a great job. I was pleased and happy to keep working with the same cleaners. I like consistency and shared this when booking my cleanings and shared I am autistic so this is very important to me. The same cleaners came out two weeks later and did a great job. I got a call after stating I can no longer have the same cleaner anymore and they were going to send someone else. I refused and reminded them I like consistency. I was then told the person they sent out was an independent contractor that does not work for the company and they are not able to send her to my home anymore. I expressed that was not okay and was told I would get a call back within 24-48 hours. I had to call back 4-5 days later because I noticed the person I turned down was set to come to my home after I said no. I was advised there is nothing to be done so I cancelled all of my appointments. So my main problem is when I initially set up my appointment I was told they do background checks on all of their people but all of the sudden they aren't sure about who the initially sent to my home. I also was never told the cleaner did not work for their company. So when they canceled my appointments they charged me a cancellation fee and when I complained I was told they didn't know what I was talking about and will fix it right away. I didn't hear back so I called 1 hour later and no one answered my call. It should not be difficult to refund a charge. All in all this company is not honest and when they could not maintain their assurances they charged me for not being okay with it. I do not recommend this company. Edit: After leaving the review I got a call, I was asked to send proof of the cancellation fee, and I sent them a screenshot of the email receipt. I was then issued a refund within 5 minutes with a text confirmation. I was asked to remove the review but I decided to just provide an update. My experience was still my experience. They offered discounts along the way but all in all they just aren't a good fit for me. Things don't always work out. Give them a try, your experience might be better than mine.

I've never had my house cleaned before from a service company . Lupe came to my house and provided…read moreA quote. She explained everything thoroughly, and provided excellent services. I came home to a super clean and refreshed home. Lupe went above and beyond the original quote and I'm so thankful for that. It's definitely worth it when we need some extra help! I'd highly recommend Lupe for all home cleaning needs!

Lupe quickly responded to my Yelp request to deep clean and prep a rental home. She was out of town…read morebut said that she could send a cleaning crew out to provide service and provided a service overview and with a tentative quote. This was exactly what I was looking for so I agreed to use her service. Her two-person crew (a married couple) arrived on time the next day. We did a brief instructional walk-through and they immediately started cleaning. The job was completed in 3.5 hours. They did a great job cleaning the custom bathroom tile and alder wood kitchen cabinets. After completion Lupe followed up with a text to check on my satisfaction level. Her crew definitely met expectations. Lupe then provided an invoice which I quickly paid. This whole process only took 24 hours to complete. Great job Lupe! Thank you for making my life easier and the convenience in doing business with you. ** The next day on a follow-up walk through I discovered the kitchen bay window sills were still dirty, the cabinets over the stove were still caked with grease, and the refrigerator enclosure walls were unwiped. Cheers!

Called them they did a good job for a property I own. Price was straight forward and I have no…read morecomplaints.

Thank you guys we'll be doing more business great service. They arrived seamlessly and performed a…read morepost construction cleanup, cleaned every square inch of this condo in three hours amazing.

Idalia and her team did an excellent job deep cleaning our bathrooms, the one pictured has not been…read moreproperty cleaned for over 10 years. Now it's so clean I'd eat off the floors.

I requested a service. At first, they stopped responding due to technical difficulties on their…read moreend. We finally set up a date for thanksgiving cleaning. They didn't show up! I don't recommend this business. They put us in a bad position right before the holiday.

Great experience Everything was clean and the communication…read morewas great. Quick responses too. Highly recommended

Excellent customer service. Got back to me quickly and communicated accurate arrival times. Quote…read moreand final pricing was accurate - no extra charges. And the work was excellent! Clean, detailed, and spotless upon finishing the job. Would highly recommend and use again. Fantastic work

I was amazed at what an excellent job Elisabet and her team does. So glad I found them…read more She does all the little extras that bring a smile to your face

Our regular cleaner didn't show up and Elizabet and her team were accommodating with my request to…read morecome clean same day. They were easy to communicate with, on time, reliable, and did a wonderful job. The entire place was sparking clean. I am so glad I found them and highly recommend them if you need a reliable and thorough cleaning service.

This is our go-to home cleaning service! We use them regularly. They do excellent work at a fair…read moreprice.

I'm a completely satisfied customer. I moved into a new place that was not clean enough for me…read more Diana was able to fit me in her schedule on short notice. Diana and her team came in dedicated to deep clean bathrooms and kitchen. But most of all the stove. It looked like it had never been cleaned before. I appreciate their time and dedication to get my place cleaned. Very impressed with their work!!

The cleaning service was impeccable. Shawna was not only thorough but also incredibly efficient,…read morecompleting everything with remarkable speed and precision. My apartment was filthy had not been cleaned months now it looks as if it was straight out of Better Homes and Gardens. Huge thanks to Shawna for her exceptional work! I will definitely be using this service again and recommending it to family and friends. RATE: 5+ Stars

DO NOT, I REPEAT, DO NOT HIRE AMY'S CLEAN TEAM!…read more After the initial walkthrough of my home, Amy quoted me $400 for a deep clean ($500 if they removed my son's knickknacks from dresser/shelves) & $175 for a basic clean every 2-3 weeks. I communicated that I wanted a deep clean to start & would then decide whether I wanted to continue with services. I left my home in a relatively tidy condition so the cleaners could focus their time on actually deep cleaning. I did mention to them that the bathroom was the dirtiest room in the house. Unfortunately, it felt as though they looked at my home & decided it was "good enough" rather than putting in the effort & attention expected of a professional deep clean. The bathroom was NOT cleaned at all. The shower walls & floors were still dirty, soap scum on the glass doors & water stains on shower trim, dirty around the toilet bowl, toiletries that had not been wiped down or cleaned, dirty sink, hair on the walls & floor, dust underneath the sink cabinet, floors & baseboards that had not been wiped down. See pics for reference, I had close to 50 pics of all areas left uncleaned but could only upload 20. Unfortunately, entire areas throughout my home were also left untouched, including the baseboards, fans, bookshelves, back of lamps, underneath the bed & the kitchen, dining room & living room floors not mopped. The entire house was left feeling almost exactly as I had left it, tidy, NOT deep cleaned. When I expressed my disappointment, Amy's initial response was "Really?" The following day, the focus shifted to the fact that 3 cleaners had supposedly worked "hard" for 3.5 hours, when they had actually had been there for only 3 hours. I understand they spent several hours in my home, but time spent does not equal quality of work. I thought I was going to pay for a thorough, professional deep clean & expected the level of quality that comes with that service. Unfortunately, I received neither the quality nor the results. Amy offered to resolve the situation by asking whether I was looking for a "discount." To be clear, I was not asking for any "discount" at all & to think that I wanted to "pay less" for half butt work. Given the condition my home was left in & the quality of the work performed by the general manager, Kerstyn & the two other cleaners, I believe this cleaning should have been offered completely FREE. Instead, Amy stood by her negligent cleaning crew & "apologized that they didn't meet my standards." Wow. Despite this, I voluntarily agreed to pay $175, the amount originally quoted for a basic cleaning, even though the service provided was far from what I would consider a basic cleaning. I did this in good faith rather than refusing payment altogether. Unfortunately, once Amy received payment, she ended communication. There was no meaningful follow up, accountability or genuine effort to address my concerns, even after texting her 2 days after everything saying "Hey Amy, please give me a call. I was actually expecting a call from you yesterday so we could talk. I've come across so much more uncleaned areas in my home that you need to be aware of. Please do the right thing & call me back." After being quoted $400 for a deep clean & having what felt like the bare minimum actually done, how could I not feel taken advantage of? I thought I was going to pay for a professional deep cleaning, yet significant areas of my home were left untouched. Whether intentional or not, the experience left me feeling like I had paid for a service I simply did not receive... & ultimately, I feel scammed. DO BETTER AMY!!