Called them they did a good job for a property I own. Price was straight forward and I have no…read morecomplaints.

Sketchy, never used them. Address is a high end condo. Call back was odd and kept changing info.read more

Jaycee did a great job deep-cleaning my apartment! They were thorough, fast and careful. I was so…read morepleased with the results. The space had not been so clean since the day I moved in! I am not very good at housecleaning, so their help was very valuable to me. I will definitely hire them again.

Requested a move out cleaning service. Was able to accomodate on short notice. Great staff,…read morecommunication is 100%. Pricing reflects the thoroughness of the amazing work! Will 100% recommend! Thank you so much!

Victoria and her team are amazing!!! We have had very good interactions throughout the years. Her…read moreand her team are very good at what they do and are kind, respectful and reasonable! They are really responsive and thorough which I appreciate!! You will not be disappointed with the service you receive :)

Fantastic job!! I hired them to clean my kitchen and they did amazing! Very professional!read more

I am very particular when it comes to cleanliness of my office space. And so far they have done…read morevery well. Staff comes in on time and very courteous. They always adjusted to my schedule and responds to my immediate requests for additional tasks. Highly recommended!

Efficient, professional cleaning services at a great value! I was very impressed with the result…read more Thanks to Rivail, Kinard and Sergio.

I've booked VIP Maids several times over the past year, and they've been excellent every single…read moretime - professional, punctual, and thorough. When I've had to reschedule on my end, Alex has always handled it smoothly and without any hassle. You can really tell the difference in quality compared to other cleaning companies. This last visit, Lorena and Veronica did a wonderful, thorough job and we were genuinely impressed. VIP Maids is by far the best cleaning service we've used, and we'll definitely continue working with them going forward.

Highly recommend! Very quick to get an appointment and they did a fabulous job. Will definitely be…read moreusing them again. Thank you to Mali and Alice for doing such a through cleaning! Just in time for my guests.

Updating because Kini was very responsive and willing to repair the damage to our glass. The way he…read morehandled the situation was extremely professional and I respect him and his company for the way they handled everything.

Very responsive and accommodating!…read more Kini and team came in and did such a fantastic job. They even cleaned our couches and rugs at the discount price. Thank you!

I had my couch cleaned and Josh was so quick and efficient! Will definitely be using Chem Dry for…read moreother cleaning services. Definitely great pricing as well.

I've used Chem-Dry of Long Beach, twice and Josh does a wonderful job on my carpets. He is very…read morepersonable, arrives on time, fast and does a thorough job with the cleaning, Highly recommend to anyone needing a carpet cleaning!

MIRIAM & ELENA!! I…read morehad a great experience with Molly Maid! Miriam and Elena (Route 2) did an outstanding job cleaning my rental unit. They were professional, punctual, and paid close attention to detail. The unit looked spotless when they were finished, and they made it move-in ready. I really appreciated their hard work and the care they took throughout the cleaning. I highly recommend Miriam and Elena and will definitely use Molly Maid again for future cleanings!

Wanted to Give Them a Chance, But the Booking Process Was Too Confusing…read more I really wanted to give Molly Maid of Long Beach a chance because they have good reviews, but unfortunately the booking process and communication were way too confusing. I originally booked online and received a confirmation email for Tuesday the 25th from 8-12. After that, a very nice lady called me and explained that the time would actually be 12-5 instead and that someone would call me again to confirm when they would be coming. Okay, no problem. Then after that phone call, I received ANOTHER email saying my appointment was all set for Wednesday, August 26th?? At that point I genuinely had no idea what day or time my cleaning was supposed to be. I tried calling Molly Maid of Long Beach three times after they opened and couldn't get through to anyone. What confused me even more was receiving a message at 5:42 PM asking me to call back to confirm my booking, when their listed office hours are 8-5. By then, no one was available to take my call or respond through Yelp because it was already past their office hours. Their AI chat is actually pretty cool and responsive, but unfortunately that was pretty much the only consistent communication I had with the company. For a house cleaning service where you're scheduling people to come into your home, I personally need clearer communication with an actual person, especially when the appointment date and time keep changing. Molly Maid of Long Beach seems to have plenty of good reviews, and I honestly would have loved to try their cleaning service. I can't speak on the quality of their actual cleaning because we never got that far. My experience is strictly with the booking and customer service process. Please work on the follow-ups and confirmation emails you guys send. Going from Tuesday 8-12, to Tuesday 12-5, and then somehow to Wednesday, while not being able to reach anyone, was just too confusing for me to feel comfortable moving forward.

Great experience Everything was clean and the communication…read morewas great. Quick responses too. Highly recommended

Excellent customer service. Got back to me quickly and communicated accurate arrival times. Quote…read moreand final pricing was accurate - no extra charges. And the work was excellent! Clean, detailed, and spotless upon finishing the job. Would highly recommend and use again. Fantastic work

First off I love that they use non-toxic cleaning agents doing their job. They did a great job…read morecleaning for a house that hadn't been cleaned in awhile. Very nice cleaners too. Very polite, friendly and communicative! The place looked 100% better after they were done. I'll definitely be using them again!

Last minute request before the holidays and the owners worked hard to fit me in. Then, Marlen did…read morean amazing job.