1. Lucy's Cleaning Service

1. Lucy's Cleaning Service

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Lucy's Cleaning Service

4.4 (152 reviews)
Closed 9:00 am - 5:00 pm
Updated 3 weeks ago

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Response time

20 minutes

Response rate

100%

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Services - Lucy's Cleaning Service

Deep cleaning

Maid services

Move-in or move-out cleaning

Lucy's Cleaning Service Photos

Recommended Reviews - Lucy's Cleaning Service

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Reviews With Photos

Post move in "deep clean".

We hired Lucy's Cleaning for a move-in cleaning after completing renovations on our home. We were initially quoted around $300-400, but once they arrived, the price was increased and additional charges were added for window cleaning. Unfortunately, the service did not match what was advertised. We specifically paid extra for the windows, but they were not cleaned. Their listing also advertises deep cleaning and cleaning/wiping of cabinets, but none of our cabinets were cleaned. Most of what was actually done appeared to be basic mopping and wiping down of the restrooms. We were expecting a true move-in deep clean and were disappointed that the work completed did not align with the quoted services or expectations.

Dirty floor

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2 months ago

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4 months ago

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12 days ago

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2 months ago

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2 months ago

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12 days ago

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5 months ago

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3 months ago

These folks did such a good job as my move in cleaners that I've kept them on for bi weekly cleaning.

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2 months ago

They did a great job. Did exactly what was asked. No time wasting, no cut corners. I will def use them again.

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4 months ago

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2 months ago

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6 months ago

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4 months ago

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6 months ago

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6 months ago

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4 months ago

Really bad experience and very sub-par cleaning service. These people aren't professionals. Do not rely on the reviews on yelp.

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3 months ago

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11 months ago

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5 months ago

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6 months ago

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8 months ago

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4 months ago

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4 months ago

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9 months ago

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2 years ago

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2 years ago

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1 year ago

Great communication. A skilled team of cleaning ladies with all their own supplies - they worked quickly and efficiently. Great service.

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6 months ago

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1 year ago

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9 months ago

Quick response and immediate availability was perfect. Two ladies cleaned and did a great job.

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9 months ago

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5 months ago

Business owner information

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Jorge C.

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1 year ago

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1 year ago

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1 year ago

Super quick and efficient - very affordable too. We're hiring them monthly for our office cleaning. Thank you, George!

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1 year ago

They did a great job cleaning my oven/stove! Thank you for the quick response and service!

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2 years ago

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1 year ago

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1 year ago

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1 year ago

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Page 1 of 4

Ask the Community - Lucy's Cleaning Service

Review Highlights - Lucy's Cleaning Service

I requested a quote for a moving in cleaning, which George and his team did very excellent job with cleaning.

Mentioned in 35 reviews

Read more highlights

Bright N Fresh OC

Bright N Fresh OC

4.7
(115 reviews)

Bright N Fresh was seriously the best investment during our move-out process!…read more I am one to always do things myself to save money, but this time around, I wanted to try out a cleaning service out of convenience. We lived in our apartment for over 5 years, so I did not have the time or energy to deep clean it while also juggling a full-time job, packing, and moving out. From start to finish, the team was very communicative, flexible, and friendly. They are very quick to respond and to send updates. They also have coupons occasionally! Overall, I feel like their customer service was top notch. For the actually cleaning, it was more than I could have imagined! Our apartment wasn't in horrible shape, but Susana was able to get rid of stains and gunk that I've tried to get rid of all 5 years! She got into corners and spaces I would not have been able to do on my own. AND, she was a one-woman team! Our property manager was shocked and said that he had never seen an apartment so clean at the move-out inspection. Lastly, I would like to share that we got our ENTIRE deposit back! No need for a separate cleaning fee. I could not recommend Bright N Fresh OC more. They have really changed my perspective on hiring a cleaning service rather than doing it yourself. If you have the means, it is definitely worth the price!!

I hired Fresh & Bright Cleaning for what I clearly requested as a deep cleaning, with my main…read morepriorities being the kitchen and two bathrooms. Two cleaners were at my home for about two hours, and unfortunately I was very disappointed with the results. After they left, there was still visible buildup, dirt, and areas that had clearly been missed. I took photos immediately after the cleaning because I couldn't believe how much still needed to be done. When I reached out to express my concerns, I wasn't looking for an argument--I simply wanted the quality of work I paid for to be acknowledged. Instead, I was told I never requested a deep cleaning. I went back and provided screenshots showing that I did request a deep cleaning from the beginning. Rather than taking responsibility or offering a reasonable resolution, I was told that the two cleaners sent were their "best cleaners" and that there just wasn't enough time. My issue isn't with the cleaners personally--it's that if a deep cleaning couldn't be completed in the time scheduled, that should have been communicated upfront instead of leaving the job incomplete. I would have appreciated accountability and a solution rather than excuses. Based on my experience, DO NOT USE THIS COMPANY. I have cleaned my bathrooms claiming false information. That I haven't . Took them 2 hours to do 2 showers. I should have stayed and watched what was being done with the time. Respinse to company to their reply: Thank you for your response, but I do need to correct a few inaccurate statements. I never said my home had gone five years without being cleaned. I said it had not been professionally cleaned in that time, which is very different. My bathrooms and kitchen have been cleaned regularly by me. Suggesting my home went five years without being cleaned is simply not true. I also specifically requested a deep cleaning of my kitchen and two bathrooms before booking the appointment. If two cleaners could not complete that work in the scheduled time, that should have been communicated before or during the appointment--not after the service was finished and paid for. My disappointment is not that my home wasn't made perfect in two hours. It's that there were still obvious areas with visible buildup and grime left behind, as shown in the photos I uploaded immediately after the service. Those photos were taken after the cleaners left and accurately reflect the quality of the work I received. Rather than acknowledging the areas that were missed or offering a reasonable resolution, your response places the blame on my home while including statements that are not accurate. I believe future customers deserve to know both my experience and the company's response so they can make an informed decision. This response addresses the specific claim about "five years," reinforces that you requested a deep cleaning, and stays professional while highlighting the lack of accountability.

Cleaning By Bia

Cleaning By Bia

5.0
(61 reviews)

I cannot recommend Bia's Cleaning enough! I booked them for a deep cleaning and they did an…read moreabsolutely fantastic job. My house has never looked better. The team was incredibly thorough, showing such care and attention to detail throughout the entire process. Beyond the quality of the cleaning, their communication was great and made the whole experience very easy. They were also super accommodating and able to come exactly on the day and time I requested. They are worth every penny. I will definitely be using them again.

I really loved Bia her Husband, Rafael, in the beginning. Super sweet couple and made my home feel…read moreclean - you could smell it! However, things went downhill about a year and a half ago. They kept changing who they'd bring as their partner (sometimes bia would come with someone, sometimes Rafael would come with someone else). It wasn't consistent and this led to more mistakes being made as each new person was not yet trained. I found them to be rough when cleaning. I often heard/felt the vacuum upstairs ramming into the baseboards, etc. Several things were broken (a porcelain figurine, an electronic bathroom trashcan) and a knick was put in our lvp after stools were moved carelessly, causing a corner to catch the lvp. We wrote this off though as accidents. Things happen after all. But we had wished they had brought these accidents to our attention rather than us finding them on our own. I once came back into my office after they cleaned to find my computer monitor not working (after it had been working just an hour before) and they came out to look and we agreed to split the cost of a new one since neither of us knew what happened. I super appreciated that. The last cleaning we had with them, I came home and immediately noticed that some of the black varnish on my kitchen faucet was peeled off. I texted to ask what had happened, and I got a long text back from Rafael saying that he thinks I knew it was peeling and that I did it and was trying to blame them. (Certainly not - and I wasn't even asking them to pay for a replacement - just asking what happened). He went on to say that he didn't feel I trusted them anymore and they didn't trust me and they didn't want to work for me anymore. Look - I get it. Accidents happen and I don't expect my cleaning company to pay for mistakes (I never asked them to pay for any damages. They OFFERED to pay for half of the computer monitor since they had just seen me using it before they went in to clean my office.) But I do want them to be careful with my things, gentle, and to alert me when something happened. This just wasn't the case after several years of working with them. In the end, I think they were right, it was time to move on.

Jaycee Cleaning

Jaycee Cleaning

4.6
(215 reviews)

Christian did a great job. I hired this company for a move out clean last minute after another…read morecompany cancelled my appointment the day before. Jaycee had good reviews and was able to fit me in for the next day. They have two options a flat rate or hourly, I went with the flat rate of $450 for a 3 bedroom 2 bathroom house. They charged an additional $100 for the windows. I thought that was reasonable. He got there at 8am didn't finish until 3:45. He did a great job deep cleaning the restrooms. He even helped me throw away some of the final items I was getting rid of. At the end I was able to review the work and have him touch up anything I noticed missing which was only a small area of baseboards. He really did a great job I have no complaints. I would recommend this company to others and I was so grateful to find them after my nightmare last minute cancellation with the last company. Beware of booking with the smaller companies on yelp that do not have many reviews, I'd definitely go with Jaycee Cleaning again in the future.

We ordered a deep clean for our 2 bed, 2 bath. Scheduling was very easy and the man on the phone…read moreanswered all of our questions. Christian arrived on time and did a quick walk through and got to work. He as incredibly thorough and thoughtful about our personal items. He was quick and efficient. When it was all done we marveled at how nice our place looked. For the services we received it was a great value and We will definitely be using this cleaning service again in the future. We highly recommend Jaycee Cleaning and Christian!

Lucy's Cleaning Service - homecleaning - Updated July 2026

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