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    M&I MAIDS

    4.6 (144 reviews)
    Open 7:00 am - 7:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - M&I MAIDS

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    M&I MAIDS Photos

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    Recommended Reviews - M&I MAIDS

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    Reviews With Photos

    Hard to see in picture but the floor is dirty.
    Latoya M.

    I am writing this review after only one cleaning. I will give the benefit that maybe the person sent out was having a bad day but it was bad enough I will not use this company again. She missed obvious stuff like cleaning my children's bathroom and the outside of my tub. I wasn't in my home while she cleaned so I can't confirm what she did but, she didn't mop the kitchen. It was like she just dusted and left. Update- I am attaching the text message correspondence between me and someone at the number the owner just mentioned. Either someone has cloned your phone or you are in fact the person whom I scheduled and informed about my experience.

    Hannah L.

    Nadia did a really good job! It looks like brand new. Thank you so much for the work!

    Faucet and sink dirty
    michelle v.

    I really wanted this to work out after all the great reviews I've read, but this was not a good experience with Nadia. My guest house is very small, and there is not very much there or things that can get in the way of cleaning. I'm certainly not all that picky either. After she left the second time I did a thorough walk through and saw soooo many things that were not clean. I'm not sure what they did for 2 hours, but I wasn't there to monitor... maybe that's where I went wrong. My sister and I can clean better than this, we pretty much paid them to make it worse. It did not look like they vacuumed at all the first time. You clearly see crumbs on the tile floor and all over the rugs and the corners where they were too lazy to move to clean. When I texted her she offered to come back to revacuum. But even after the kitchen mat was filled with crumbs and I still saw stains on the floors that wasn't touched. The floors were clearly not mopped. Typically you would be able to smell the cleanliness and the basic stains removed. The TV had leftover residue of dirty water, cleaning with a windex or some sort does not leave streaks like that. The kitchen counter when ran through with my finger had dust and dirt and the side of the counter still had stains. The stovetop has streaks and stains that can be cleaned but was left. The sinks and faucets were still dirty. The small glass side table wasn't even touched, all the water marks from the cups were still there. I can keep adding to the list....I've only attached some photos. Oh and they did not clean inside the fridge like they said they would. I think they just got lazy. *Response to the reply* Nadia, it's insulting that the reason for the poor quality of work was that I asked for a quick wipe down. That was meant for in the fridge and you didn't even touch that, I can send you photos but I'm sure you know. If I wanted a quick wipe down I would not have paid you and have done it myself. You gave me an estimate and stated that it would take a little longer than 2 hours. You didn't take longer than two hours and charged me at your hourly rate. I did not get a deal from you and if your initial rate was $175 for a deep cleaning you are overcharging because I received several rates much much lower than that. Plus you even admitted that you did not do a deep cleaning so how did I get a deal? The mess you claim, which was not a big mess, and does not excuse the fact that it was a poor cleaning job. Did you see my photos and comments? The counters were not clean and the TV has streaks all over it even the floor wasn't even mopped the night stand wasn't even touched. I even had to ask you to come back and vacuum and you didn't even vacuum everything. I'd prefer not to ask you to come back given that you are giving yourself excuses. This is not my first cleaning experience and you've been the worst so far.

    Juice box left under table...
    Danielle S.

    I'm so sad with how my house looks. I feel like I was robbed of $160. I even tipped each lady $20 each! First off, I should have done a final walk through and I did not. My bad. I shouldn't complain because I neglected to check to work before they left. I'm too trusting. The kitchen was left a mess. See attached pictures. The cupboards were not cleaned at all on the outside. I took a brand new magic eraser and did it myself when they left. It was filthy when I got done you can see how much dirt was left to clean. I requested a deep cleaning, and it was horrible. I can't imagine what a basic cleaning is like. My daughters room was left with toys piled onto the bed, and all they did was the floors. Trash bag was left outside my front door. The glass on my China cabinet wasn't cleaned at all! The only thing I'm happy with is the restrooms. I won't hire them again. I have a 2 year old, and I like my house clean. Now, I have to call and pay another company to do what I already paid this company for. I read the reviews prior to calling, and they don't match the work. Photo's attached. DON'T waste your money! Call someone else. UPDATE: The owner called me after this and offered to come do the cleaning at 11:00 the next day herself. At first I didn't want to bother, but I figured I'd give them an opportunity to redeem themselves. Well, I was here waiting at 11:00.... 11:15 came and nobody showed up or called, so I finally sent a message. 10 minutes later the owner responded saying her kid was sick, and she can show up she will be on her way and arrive 45 min later. At that point I refused the service. The first day they were an hour late, did horrible work, after reading my post decided to contact me, I give them a chance to fix this, and they still couldn't show up on time. Horrible business ethics. I understand kids get sick, but at the very least call and say your going to be late. Don't have me waiting for you, and have me calling asking what's going on. DON'T WASTE YOUR MONEY WITH THIS COMPANY!

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    4 months ago

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    8 months ago

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    1 year ago

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    5 months ago

    Quick and nice job finish under 3 hours. Communicate quickly and well understood my demand. Would definitely recommend.

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    7 months ago

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    1 year ago

    I needed my kitchen cleaned ASAP. Kelly was here an hour later and did a fantastic job in a neglected kitchen, it looks like new. A+

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    11 months ago

    Business owner information

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    Nadia K.

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    8 years ago

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    7 years ago

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    6 years ago

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    3 years ago

    Kelly was on time, worked very hard and did a great job cleaning our little house. We'll use this service on a regular basis.

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    7 years ago

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    5 years ago

    Overall couldn't ask for more, they showed up on time and did a great job! Friendly and accommodating as well, would recommend them.

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    Page 1 of 4

    Ask the Community - M&I MAIDS

    Do you provide services to Lake Forest?

    Unfortunately, not!!

    Do you provide service in Fullerton?

    Yes, we do.

    Are your service providers insured and bonded?

    Yes, we do.

    Don’t See Your Question? Ask Away!

    Review Highlights - M&I MAIDS

    Nadia was immediately responsive to working with me to see what happened and how to make it right.

    Mentioned in 73 reviews

    Read more highlights

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    Maid In Orange

    Maid In Orange

    (160 reviews)

    ***** Edited to add, Maid in Orange reached out to me yesterday to apologize and take full…read moreaccountability for the ways their office staff dropped the ball. Happily changed my original rating of 3 stars to 5 stars and am looking forward to my next cleaning! ***** Let me start by saying that Karen did an excellent job - 5 Stars!!! However, I would give the office 1 to 2 Stars. I've used Maid in Orange off and on over the past 4 - 5 years and often recommend them to friends. For this particular visit, I booked one technician for three hours, with an arrival window of 2:00 - 5:00pm. Both the website and the reminder email make it VERY clear that this is an "arrival window" and not the actual hours that the technicians will be in your home. So, I planned my day around being home at 2:00. You can imagine my surprise when my teenage son called me at 1:25pm to tell me that someone was at the door to clean our house! For this particular visit, I did not want my entire house cleaned, I only wanted specific rooms/areas done. Because Karen arrived when I wasn't home (and because my son didn't know which areas of our home I wanted her to clean) she ended up cleaning and moving things that I didn't want her to touch. And thus, 15 minutes of the time that I paid for went to waste. Again, this was NOT Karen's fault, she said the office sent her. Honestly, I would have let this go and not written a review at all, however, I called the office at 1:30pm two days ago and still haven't received a call back. Also, in the past, I have always received reminder texts in the days leading up to my cleaning appointment and usually receive a text or call to let me know that the team is on the way....this time, I did not receive any of those texts. Perhaps there has been a change in ownership or office management??? I can recommend the Maid in Orange technicians but am disappointed with the customer service. When a customer calls your business to let you know that you've made a mistake, a returned call is the bare minimum.

    We called a few days ago to book a cleaning and said we were looking for two cleaners. We were told…read moreit would be 1.5 hours for $150 ($50 per cleaner, per hour). The arrival window we were given was between 9-10 AM. Though we were told that we would be notified 30 minutes prior to the team's arrival, we didn't receive any texts. Today, Esperanza arrived alone at around 9:55 AM and said it would be $150 for 3 hours. Though we expected 2 cleaners for 1.5 hours, we agreed. Esperanza told us later after 2 hours of cleaning, that the kitchen and living room would take 2 hours instead of 1, so our total would change to $200. This was a little unexpected but we agreed to this too. However, she finished after a total of 3 hours of cleaning, she didn't need the additional 4th hour. But when we were about to pay, she charged us $200. We ended up paying $180 but she did maybe an extra 5 minutes at most, not a full hour, for the extra $30 we paid. Esperanza was nice and she cleaned our place well. We just weren't very satisfied with how what we agreed on, and expected, kept changing. Also, I'm not very sure if they take out the trash or not. When I asked, Esperanza agreed, but she looked a little surprised, so I guess this is one extra thing I was left wondering about.

    Got It Maid - Looking for an Office or House Cleaning? You've come to the right place!

    Got It Maid

    (582 reviews)

    I worked with Kiran and she's wonderful! She responds quickly and she's so kind and easy to work…read morewith! She was able to get a team in for me the next day:) Her team of 3 were amazing, they were friendly, professional and hardworking, they did an excellent job on a move in cleaning and I would highly recommend Got It Maid! Great price and service!

    Was looking for a last minute move-out cleaning service through Yelp and found Got It Maid. Spoke…read morewith Kiran through messages and then over the phone. Super quick responses and reasonably priced! Anddddd they work on weekends too! Anddddd they saved me because I was freaking out about having to clean after packing and moving. I had scheduled my cleaning for a Sunday afternoon and received a call from Kiran saying that the team they had originally assigned was going to be later than the original time slot because they were at another place. Unfortunately that wasn't going to work for me so Kiran came herself to clean my place! She and Alex did an amazing job and made sure everything was clean and pretty! They were super nice and Alex ended up having to help me clean off a couple of things that were in the garage that I was taking with me (because I can't do spiders) and even helped me put them into my car because they were heavy. They took a little bit longer to clean my place but I'm glad they did because they actually cleaned so many things that other places would have you add on. I would definitely recommend them to anyone and go through them in the future!

    Jazmin’s Cleaning Services - After

    Jazmin’s Cleaning Services

    (114 reviews)

    As a veteran, full-time college student, and single father to a three-year-old daughter, keeping a…read moreconsistently clean and organized home is a real challenge. Jazmin's Cleaning Service went well beyond a standard cleaning and made a noticeable difference in both the look and the feel of my apartment. Jazmin and her team brought a level of attention to detail that I can only describe as military-grade. Every surface, corner, and often-overlooked area was handled with care and precision. What stood out even more was the thoughtful "woman's touch" they added. The space didn't just look clean--it looked more put-together and professional. They also took the extra step of rearranging my daughter's toys, playhouses, and bathroom toys into a neat, inviting setup. Coming home to that small, thoughtful gesture meant a lot. It showed they weren't just cleaning a house; they were paying attention to the people who live in it. I highly recommend Jazmin's Cleaning Service to anyone who wants more than a basic clean--especially busy parents, students, or anyone who values reliability and genuine care. I'll be using them again and wouldn't hesitate to recommend them to others.

    I've used Jazmin's Cleaning Services twice and was super happy with both the price point as well as…read morethe level of service! I've used Jazmin's services for both my current lodging to clean the restroom and to fully clean a separate condo. Jazmin and her team were super helpful beforehand - being able to give me a pretty good estimate for the service and asking the appropriate questions to have the best idea for how to approach the project all through text. For the bathroom clean, Jazmin came with one of her employees and was able to finish in a couple hours. She brought all of her equipment, and they were super efficient. I was able to tour and check out the work. For the condo clean, Jazmin came with a team of 3 additional employees as it required a carpet clean as well as cleaning two bathrooms, two bedrooms and the kitchen/living room. Jazmin finished under the estimated time she gave and charged me a little less since the work wasn't as extensive as needed. I also appreciated that Jazmin was super helpful in answering a question after the cleaning was done as well. All-around, Jazmin was great and felt she hit the sweet spot of wonderful service and a really competitive price point. Would totally use Jazmin's Cleaning Services again!

    M&I MAIDS - homecleaning - Updated September 2026

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