Owner lies. Has little to no knowledge about the services he is charging for. Caused more damage to…read moreour stove. Swore at my wife. Should not be allowed to be doing any warranty work for any company.

I am not sure how I can even give them 1 Star. the Owner is rude and I believe everything that…read morecomes out of his mouth is a lie. Whirlpool sent this company out to fix my dryer due to a faulty part. He arrived and looked at the unit and then said he needed to order a new motor. Multiple weeks go by and I still don't the machine fixed and no repose from this company and after multiple attempts to contact them and then arguing with the so called owner on the phone the send an installer out to put a new dial knob on the dryer which that didn't fix the problem. The install says he ordered the parts before he leaves and says he will be back in 1 week to finish. I called again as the one week was up and then I am told the ticket was closed by the owner and I need to call Maytag and have them send out and new repair company to fix it. I will say that Chris the (owner) doesn't even have the balls to call someone back after he cancels there ticket and just let them think his so called company will be back to finish the repairs. I will never use them again and will give this same review to whirlpool about this company when I speak to them.

this repair company was selected for me by my home warranty. I have never heard of an appliance…read morerepair company, not having the most basic appliance parts on hand. When I called to follow up to find out if the parts were finally in. I was rudely told that they called me on this day at that time and left me a message. Perhaps they did, however I did not get a message, it would seem to me that it would be in the companies. Best interest to follow up with that call a day or two later when they did not hear back from me. When I did reach them, it was going to be another two weeks before they would get out to actually repair my dishwasher and my dryer. That is unacceptable with timeliness. It was unacceptable with the customer service received. It's unacceptable that an appliance repair company doesn't have basic appliance parts on hand. I would have chosen another company who has always repaired my appliances on the spot at the first appointment, however, this was through my home warranty, and it wasn't up to me to select the company. If I could give this company zero or negative stars I would. Just the customer service and lack of understanding that going a month without a dryer and itself is extremely let alone the fact that he was rude and clearly not worried about a poor review is unacceptable. again, I'm only giving one star because I have to give at least one.

Wow! BJ does it right! From the cool text message updates on where he is to his super friendly…read morepersonality and integrity he is the Best! Turned out the part for our stove was super expensive and we both agreed that it would just be best to buy new but he knew what he was doing and took only 15min to tell me what was wrong. His rates are reasonable and fair. He asked if he should take off his shoes or put on booties - so courteous. Would 100% recommend him to anyone, you won't be disappointed!!

This was the BEST experience in purchasing used appliances!…read more Morgan is professional, knowledgeable and gifted! I bought a GE washer/dryer combo and LOVE them! I highly recommend STEZ !

I am in the process of moving and searching for deals on washing machines and dryers. The owner was…read morevery helpful in showing me what to look for and giving me advice on how to find a good used set. Very friendly and informative, and with an excellent selection of appliances at a good price. Would absolutely recommend anyone in search of a good deal on a good appliance shop here.

The tech came the same morning I called about the refrigerator issue we had. He was knowledgeable…read moreand explained things very well. And he fixed the issue. Price was very reasonable.

My 15 year old KitchenAid refrigerator started leaking water and then began not cooling the top…read morepart of the refrigerator or freezer. I had called Darin's Appliance repair and did not give a call back. 48 hours later I called again only to be told he doesn't work on refrigerators any more; he could have said earlier. I call APPLIANCE RESCUE. The receptionist asked for the model number of the refrigerator, then said they would call me back later. She called back in 20 minutes and said he would come to take a look at the unit within the next 2 hours. He came in 1 1/2 hours, tried restarting the refrigerator but it only ran for a few minutes; he had checked on electronic board availability and they are no longer stocked by the company. . He measured my refrigerator, gave me a suggestion when I asked, where to go to buy a new one. I thought he was highly responsive, polite, helpful even if he could not repair the unit.

Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

I needed help with a couple appliance repairs in my home. I called TMI because their website says…read morethey give their employees a background check. I want to be sure the person entering my home is legit, so that's important to me. They also have great online reviews, and now I see why. They offer reasonably priced services, and get the job done quickly. The technician was very respectful and efficient. He kindly offered several pointers on how to maintain my appliances. I plan to purchase their VIP home warranty program to help me maintain my home. Satisfied customer.

Bob was great. However, Sears "rules" limited his ability to service fully. Cleaning out the…read moredryer was an extra cost unless I did it. Reinstalling the dryer was an extra cost and to be rescheduled so I had to do it. I paid for a service that is only a partial service. Bob's hands were tied. He seemed in a hurry but spent lots of time trying to figure out the "paperwork" on his phone for Sears, eventually giving up. So much of his time was taking care of "Sears'" needs rather than mine? What did I pay for? I ended up spending a great deal of time working on the dryer! Impressed with Bob's ability but not impressed with Sears' policies and service.

My appointment was confirmed then CANCELLED after they were a no show two hours after scheduled…read more Then the AI refused to schedule another appointment.

They lie and cheat to get you to buy a new furnace after charging you to ruin the original one you…read morealready have to make sure you need a new one. Then they offer to have a sales person call you to do financing to install it. Every person I have spoken to lied to me. Over $900 to just be screwed over and lie to and they won't give me back my money.

Great service call by Loren. On time, efficient & professional work. Had another plumber out a…read morefew weeks ago that didn't solve the problem so I was really relieved at how fast Petersen handled the issue. Highly recommend A+++