Excellent tech, prompt and always on time, keep prices lower than most so there is great valueread more

Very professional and timely!!! Price are just right!! I now have them on Speed dial. Very friendly…read morerepresentative.

Tom fixed my leaky toilet. He quickly diagnosed the issue and showed me the problem. He…read moreefficiently and skillfully replaced the ring and flange. Tom was a great guy to work with. Very professional and great customer service skills.

Furnace failed thanksgiving day We called TMI and they came…read moreto check things out . Because it is an older unit parts availability was an issue. They stuck with it and as soon as the parts were in they replaced them quickly and things are running smoothly again Very happy with everyone at TMI !!!

We didn't have the great out come as most people did with Save Your Appliance…read more Our ice maker has been freezing up due to a loose flap letting air into the ice maker compartment. They came over and looked at our 10 year old LG refrigerator,and said LGs are junk and ours isn't worth fixing. They didn't even really look at the ice maker or the manufacturing date. After 30 minutes and we paid them the $125 dollars for their visit and they left. The fix is a $90 dollar part and probably a hours worth of labor, which I will go ahead and do my self.

Was able to come over the same day. Diagnosed problem…read moreimmediately. Would definitely recommend this outfit!

Absolutely one of the best service experiences I've had. Called them, waited for a return call as…read moreboth he and his daughter were out on calls. Spoke with Maria to set up an appointment. She asked the brand,model # and what the problem with my clothes dryer was. She said it was probably one of two possible problems. So knowledgeable it was almost hard to believe in these days. Gary came out fixed the problem in record time and shared his knowledge about appliances. Very helpful and knew what he was doing. He learned the profession from his dad and now has taught it to his daughter. If you need an appliance repaired give them a call. You will glad you did, I sure was.

Professional and polite service. Recommend for your appliance repair needs. Responsive and reliable.read more

Bob was great. However, Sears "rules" limited his ability to service fully. Cleaning out the…read moredryer was an extra cost unless I did it. Reinstalling the dryer was an extra cost and to be rescheduled so I had to do it. I paid for a service that is only a partial service. Bob's hands were tied. He seemed in a hurry but spent lots of time trying to figure out the "paperwork" on his phone for Sears, eventually giving up. So much of his time was taking care of "Sears'" needs rather than mine? What did I pay for? I ended up spending a great deal of time working on the dryer! Impressed with Bob's ability but not impressed with Sears' policies and service.

My appointment was confirmed then CANCELLED after they were a no show two hours after scheduled…read more Then the AI refused to schedule another appointment.