Once upon a time, this Faerie Queen needed some food staples. Stater Bros is great for this! Today, I was in need of some fruit and veg. While the veg. was good, I was disappointed in the quality of the fruits. Much had seen better days. Also, not a whole lot of organic options. The staff members are friendly and helpful. A good neighborhood market. The end. read more

Stater Bros. Markets - Nice to know! - Grocery Near Me - Long Beach, California

Yelp! Please expand rating to zero. Look staff is fine and friendly. Produce rivals an outlet for quality and freshness. Most at grade D level. Stuff that everyone else rejects. Prices stratospheric. Especially after Amazon Fresh closed. Might just as well shop at Whole Foods for similar prices but two step up in quality and freshness. Fish/meat smelled like a morgue the other day. Come on guys! You have to do better. I guess people are accustomed to produce past their prime and at times just rotten. Upper east side is a food desert. It explains why stores like this one survive. 95% of our food shopping is done elsewhere. Now! read more

Well stock, clean, products display well. Meat selection extremely clean, veggies/fruit's temptingly stocked lol. Great customer service. I went in the morning and the store was pleasant, not busy not slow. Highly recommended read more

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About the third time I had put back packaged meat and just leave in disgust after being disrespected by rude meat dept people. This location is pretty specific in their treatment of people, if you are older or white they will have infinite patience with you. Should you look anything like a minority of any kind they give you that annoyed impatient/indifferent look of "are you in the right place?" Good luck asking for something on sale, they will refuse to package something fresh for you and redirect you to a cooler nearby with precut portions quoting "more efficient service." Well this stepping over dollars to pick up pennies efficiency tactic has driven me away once again, untold hundreds of dollars I've returned to the rack after contemplating the disrespect and thereby gifting nearby grocers with my business. This is one of many examples of disrespect I've tolerated begrudgingly over the years because of meat availability and price. I work in a hospital setting and have worked in some shady areas so I know a thing or two about service, even to others who are rude to me, but being at the receiving end of a supposition of who I am purported to be and act like, and treated accordingly based purely on looks is something I refuse to stand for nor contribute to. Will no longer be doing business with Stater Bros, plenty of other options for minorities like me. Update: at least now I know I'm not alone in my feelings of unjust treatment; just read another review of a customer's mom being berated by a customer/employee for being Pacific Islander like me. Definitely not coming back read more

I just bought the worst flap steak from this market. I expect better meat from Staters and drive out of my way for it. In the almost 2 lbs of 5 nice looking flap pieces. After opening the package and turning them over every strip piece had the silverskin attached. I expect that game frim other markets but not from a Staters meat. Yes, it was pre-packaged but I still expected better quality then the hide the meat trick. I spent 20 minutes peeling it away. I guess it was easier for the meat guys to pass it on to the customer. Pice are just the larger silverskin I was able to peel off. E VERY DISAPPOINTED!! read more

Stater Bros. Markets - Grocery Near Me - Long Beach, California

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The service deli and bakery need immediate improvement employees ignore customers... actually beyond rude ..the meat department is awesome

It has been sometime since my last review of this grocery store. Since my last review this store has only improved. Charlie King, the manager, sees the store is clean and the shelves are well stocked. The butcher counter is well stocked and the staff is very helpful. Quality food offerings, quality staff, quality management. read more

I have loved this SB for years and years, but I recently had an EXCELLENT experience ordering delivery on the app. I opt in to receive texts from the associate so we can communicate if items are out of stock or if there are any issues. My associate, Melanie, was so friendly and helpful. I had ordered avocados to make guacamole and she was kind enough to tell me that all of the medium ones were green and hard. So I asked for large or small that were nearly ripe. She took a photo of the large ones for me so I could see them and the price, and asked if these were OK. Wow! That is true customer service! She was excellent. I wish they allowed us to tip them on the app. I usually order delivery twice a week from Walmart, and let me just say, NO MORE! The difference in quality, in all aspects, is HUGE. read more

I was getting some fried chicken when a manager of some sort was giving his employees a hard time at the hot food area. He sounded completely annoyed and it was obvious he was trying hard not be a jerk when one of his employees was struggling to get the station going. It wasn't a pleasant experience. Felt bad for the employees who had to deal with that guy. read more

Julie is a fantastic person and always makes my day when I visit this store. She has a contagious positive energy and it is very clear how hard she works to make the customer experience better. read more

One week later after stating they would fix the problem with being out of 20 pack coors light bottles and they did nothing.Even their vendor said he would love to sell them more thats how he makes his money. I guess simply ordering more than normal is to hard to understand for this management team read more

Stater Bros. Markets - Unstocked shelves - Grocery Near Me - Long Beach, California

I was in the area and came in to this location for the first time. Wow so nice and super busy. I think this location has more inventory than my regular store. Anyway my favorite spot is the meat department. Lots of variety and the meat here always looks fresh. I think I am going to ditch the Buena Park location for this one :) read more

I had been look g for an item in my local markets and in the vicinity. No one carried it. Then I googled the item and found Stater Bros. Carries it. There's no Stater Bros. close to me. I had to travel quite a distance, but it was worth it. I found some other deals while shopping and though the drive was longer for me, it was worth it. read more

Been coming to this store for years now. My wife and I were just talking about how this store does a fantastic job of opening more lanes when it gets busy, and how much we really appreciate that. I'm always in and out. Never change! (Also, Carlos is awesome. Super friendly! As is the rest of the staff) Also, also- great meats! read more

**So I have never set foot in here this is solely for my experience getting groceries delivered to me ** my groceries are always fresh and in tact I don't get all of my groceries from here (cereal,milk, eggs,bread, etc) I mostly get my meats from here because they're often high quality and fresh. I just recently bought a pack of beef ribs I love beef ribs they were nice and meaty and fresh I couldn't wait to prepare them I'd definitely recommend read more

Nice, clean store, pretty well stocked. I was a little disappointed that although the produce section was pretty amazing, they didn't have any thyme or rosemary. Although there were employees around, none greeted or offered assistance. read more

My mother who is of Pacific Islander descent was verbally harassed by a white man in his 40s with racial slurs of being colored and that it was "white people allowed in the store." The fact that other WHITE people saw it happen and didn't say anything, y'all are the problem!! All I know is if you are the guy that did this to our mom, watch your back. A bunch of Moana's and Maui's ready for you!! Crazy that we open our islands for people of ALL colors especially of white descent as a tourist spot in Hawaii, Fiji, Guam and Samoa. Anywho, I called the store and notified one of the employees because my mom came home shook. He sounded like he brushed it off and didn't make it a big deal. Hung up before I even said another word. Not even one bit of compassion. Customer wise - We've always known this Stater Brothers to be a bit judgmental on the color part because I would see the older white folks annoyed to see us colored folks in there. I've been in that area for the last decade and just didn't mind the eye rolls and judgey looks that we're in a store that has prominently white people shopping in there. read more

Good food, great meat and produce dept., fair prices. They have a lot of scooters for us older customers who can't walk an entire grocery store. read more

Good Stater overall. Good prices and selection of most items. The deli chicken is generally pretty good. Workers are friendly younger people, many CSULB students. read more

Love this supermarket , always plenty of cashiers ready to check you out. Great employees , wonderful service from the butcher and Deli. Everything you could want and then some. I travel 10 miles out of my way to come here. read more

This is not our usual market but we were in the area so stopped in and weren't disappointed. The parking was good, the store was busy at that time, but the wait in line was not bad at all. The meat counter was my main goal and the butcher that helped us was attentive. We bought 4 different meats, all were fresh and great quality. read more

My mom ordered a 1/2 sheet chocolate cake with Bavarian cream filling. Personally I am not a fan of chocolate cake. However, after eating this one, I am spoiled! No other chocolate cake will ever do! The cake was fresh and moist and the filling density was perfect. The whipped cream frosting was light and flavorful. Great job bakery! You outdid yourselves! read more

Stater Bros. Markets - 1/2 sheet chocolate cake with whipped cream frosting and Bavarian cream filling. - Grocery Near Me - Long Beach, California

I love this store it's well maintained and also very clean. All safety protocols are in full effect, social distancing & masks are required. I love fruit there's a area located in the produce section that cuts fruit fresh daily. I bought several types of fruits, I will definitely return very soon , my cashier was Ron he was so nice and pleasant today read more

Stater Bros. Markets - I live stone-fruit #whitenectarine #peach yummm - Grocery Near Me - Long Beach, California

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10 STARS!!! The only reason I come to this stater bros is because of Trent in the meat department!! Dude is always super positive and ready to help. I went in today and got marinated short ribs and instead of just giving me the bottom of the bottom he went to the back and marinated it fresh for me. I STRONGLY recommend stopping in, he's the man! read more

Today's five-star review is solely based on the service I received from Michelle at the deli department. She was so attentive, and patently with all my questions, and even show me the difference between the two brands of cold cuts. Michelle was so friendly, helpful, and professional. She completed changed my experience with Stater Brothers since my last visit. My last visit, I asked an employee on how to pick the Cherry but he seems he didn't want to be bothered. Also, at the deli department, I guess they were busy and there were some internal issues so, the person was helping me was focusing on talking to the co-workers about the issues. She ended up slicing the cheese with the slicer they slice the deli meat. When I got home, the cheese has residual meat on it. Michelle definitely made my experience so much better today. I also informed the manager about what Michelle did for me. I truly believe great employee should be recognized. The manager said she will rely the feedback to the store director, which I am also happy to hear. Thank you, Michele from Deli!!! read more

Well today I was definitely blown away on the meat department's NOT IN A GOOD WAY! We literally asked for help and I got the evil stink eye and ignored. Ms. Vanessa definitely needs an attitude check. I literally just asked for help and when she ignored and refused to give her name until I asked numerous of times I was assisted by a young man. Even her coworker said they want to know your name and she completely ignored him. He literally helped me with what I needed and left. I'm not surprised he didn't want to be around someone like that. I did talk to a manager i don't live around the corner but i come here because it's clean, and customer service but today I got the worst. If this young lady doesn't like her job find another one... I'm pretty sure there is someone out there looking for a job and will do better at it! Hopefully this gets rectified immediately. I will drive further and honestly pay more for service and today I was let down! read more

Very welcoming and helpful at every visit! I travel across Long Beach just to be greeted by the friendly people at Stater Brothers! read more

Nice and clean and very organized. The checker I had was extremely rude. Will never go back.

Check your receipt before leaving the store. They over charged me by $20 dollars today. Make sure if you're buying anything by the pound you check that it's accurate. One tomato they charged at 3 pounds also charged you bunch of asparagus at 3 pounds. Each item was actually 1 pound. read more

I was in the Deli Area and I wanted to get chicken. The worker was sweeping. He didn't bother to wash his hands he told me he wasn't touching the floor and did not need to wash his hands. I declined to buy food from this location. If serving hot food it should be treated like a food establishment. read more

False advertisement for the sodium content of these seasonings! They have a sign that states, "low sodium," but when you look at the fine details of the Malibu seasoning, there is 260mg of sodium in 1/2 teaspoon! read more

Stater Bros. Markets - Sign that states, "low in sodium." - Grocery Near Me - Long Beach, California

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[ constance s. - no need for followup every issue is clearly stated below. ] -this store is smaller than i'm used to. it is family owned & run & not corporate so i'm not deducting much. -it employs what i can only assume are high school boys who act like it. they forgot to watch the 'how to appear/be professional' on the job video at HR. -i went shopping there 12/19/22 & the back of the receipt has coupons for Ace hardware & straw hat pizza that both expired 12/15/22. i can only assume they get the paper for the receipts for free due to the advertising, or they must not have much turn over or business if the coupons have expired, which is odd since the parking lot is always full. tell any couponers to EXTEND the expiration dates. [p.s. i hope my 6 avocados i purchased will be ok. if not i will return them. i didn't know you could return produce until i read anothers post.] read more

They have everything you are looking for and the people there are very nice and helpful when you can't find what you are looking for. Have been going here for over 15 year. read more

I have been coming here consistently the last couple of years and Julie is ALWAY awesome and makes my experience enjoyable when she was cashier and still with her new position she always running Around but always makes sure my family and I and doing good ! Great service ! read more

Mood shift...left the store feeling offended... We have frequented this location before, making this time our 3rd and maybe our last. Our previous visits were good. Decent service, good price, great variety, however this last time we visited on a Tuesday morning everything was going okay as usually until check out. Checkout ladies (did not catch their names) were rude without verbally saying anything. Body language speaks volumes! Also, the fact that they greeted and conversated with the previous guest with smiles on their faces but as soon as we came up to the counter.... the mood/atmosphere shifted. No more smiles, no more greeting, everything was just rushed, and on top of that they made us feel incompetent. I do not want to say they were racist...but their actions made it come off like that. Did they show superb customer service...maybe....just not with us who happens to be Asian. Witnessing the mood/atmosphere clearly shift between a Caucasian customer to us an Asian American customer was a shocker. Ultimately making us feel offended as we walked out the doors. Bottom line: The ladies made us feel rushed and incompetent. Time of visit: 04/27/21 @ 10:13 AM Store: Large/Standard size grocery store Parking: Plenty of parking Presentation: Neat and clean aisles, fresh produce Customer Service: No greeting of customer (at least to us), rushed, rude (again to us) Employee Disposition/Environment: Mood/atmosphere clearly shifted from previous customer to us. Overall Impression: Been to this location a couple times but this is the first time experience this. I do have to say this experience makes me hesitant to return. read more

Why review a super market you might ask? I normally wouldn't but I felt compelled to because of the low reviews. I don't get it. This place is clean and runs like a well oiled machine! I have been shopping here for years. All because it's simply the best place in my humble opinion. Sure there are better places like Lazy Acres BUT...if you average out the quality of food vs. the prices you pay elsewhere? It's no contest. Stater Bros is the perfect place to do your everyday or weekly shopping. They even have Full Service butchers! Not all places can claim that. Even the employees always seem helpful and courteous. I may visit Whole foods or Lazy Acres for specialty foods every once in a while but this is definitely my go to place. read more

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Used to be my go to butcher but service has definitely gone to crap. Mostly everyone here is rude now, especially the passive aggressive, sarcastic butcher named Elise. Ugh. So sad. read more

Let's start by saying that Stater Bros in Long Beach is not near my house - I typically shop in a small radius of 2 miles. Then Covid happened. We were still working on site, and after a very late shift I quickly googled for stores that were open late and on my way home. Stater's it is. I went in 15 mins before closing and found the store - while busy - was clean, well-staffed, and well-stocked. They had signs up for one-per-person items, but that's to be understood since so many people were over-buying in the early panic weeks. The people are friendly and no matter who you talk to - EVERY PERSON will have or find the answer you're looking for immediately. I hate to bother folks, but each one has been so helpful that they can typically describe a location without having to step away from stocking or what they are doing. I wanted some obscure item for a recipe, and the person was able to say, "Oh, that's hard to see - top shelf on the left about 1/3 up the aisle from the meat counter toward the front of the store." EXCELLENT customer service all around. Further, the Stater Bros home brands that I've tried have been quality and economically priced. While this location is further away from home than I typically frequesnt, it's been my number one shopping location since March 18 of 2020. I have tried to go back to Ralph's or Albertson's, but have been disappointed every time. read more

Always out of one thing or another again... They have been doing pretty good but now, not dependable at all, on what I need.

The butcher department is where all the kudos goes to! My husband and I went here last week to try and grab a prime rib choice cut for our Friendsgiving dinner - thinking that it would be better to grab the meat now before they may possibly run out before Thanksgiving. It's my husband and my first time making prime rib for our friends, so we were a bit clueless about what we should be asking for in the department. I just knew the pounds suggested for the number of people we had, and the way to marinade and cook it - but not the different types of prime rib cuts. So we ordered a 12 lb premium (about 4 bones) choice cut of prime rib and had him cut the bones off, but re-tie them back onto the meat. However, a young gentleman assisted us by teaching us that it would probably be better to grab the cut closer towards the event date, so we wouldn't have to freeze it so the meat won't lose some of it's flavor by use re-thawing it again. He was so understanding and patient of us after we had told him when our event was actually happening. He reassured us that they would still have cuts the following week. We decided to come back this week about 3-4 days before our Friendsgiving. This time we were helped by an older gentlemen. He also super helpful and friendly. He even offered us some tips. So big thanks to the meat department for all your help! read more

Stater Bros. Markets - Grocery Near Me - Long Beach, California