I am very disappointed in the quality of customer service that this establishment provides. I…read morepurchased a groupon for 3 hours of moving and booked it for Wednesday, November 25. When I called, the person informed me that I would need to pay an additional $145 cash and that the movers would be there from 2-4. When Wednesday arrived, I waited the entire window and called three times once it was 4:20 pm until someone picked up. The person seemed very confused, put me on hold and then notified me that the movers were a whole job behind schedule. I inquired when the new ETA would be and was told it wouldn't be until 7-9 pm that day; he then said it would be best to reschedule althogether until Friday 2-4. I really wish they would have had the coutesty to let me know as soon as they realized they were behind schedule rather than let me wait and call once they missed their arrival time window. The day of, the two gentleman who took care of moving my things were quick BUT careless with my belongings. Pieces of furniture were severely damaged. I much rather would have paid for an extra hour of moving time than have had the furniture I work hard to pay for and maintain get this badly damaged. I chose to pay good money for movers rather than asking friends to help, which I now regret. Overall, would not recommend or hire again.

I recently closed on a home and had scheduled swift action to move my family. Our closing date was…read morepushed back several times and we kept having to reschedule with our move. John was extremely understanding, and accommodating. He said he understood how frustrating the home buying process can be, and they will be here to help. Moving day finally came and his guys delivered. They were on time, worked fast and extremely polite. The movers wore a mask and gloves the entire move. My family definitely felt safe. They did an awesome job. I highly recommend.

We are in the early stages of our move and store with Mobile Mini. Brady has been our contact and…read morehe has been wonderful. He returned my calls promptly and called later in the day to see how things were going once the containers were delivered. I was able to order two moving containers and have them delivered the next day. So far, I am very impressed. I see a bad review on the home page, but the reviewer references A-Mobile mini. Nothing on my paperwork associates Mobile Mini. I believe the poor review was directed to the wrong company. I;m am guessing on that.

To the Owner of Inter Van Lines DOT#2725439…read more My parents and I were moving from San Diego to Austin and I helped them pick a moving company and together we contributed toward the cost. Worst mistake ever picking your company. The estimate increased 33% from the original quote and even after accepting that outrageous increase there was a continuing lack of updates and a failure to deliver promised services. When Jesse came to our house to view our property, we worked with him to point out all of our items that would need to be shipped. When my parents mentioned a few rugs that we were unsure of taking he stated it was better to overestimate so we had him include them all. We informed Jesse during this overview that we had a storage space that was packed to capacity. We mentioned the washer, dryer, large leather couch, china cabinet, computer desk and various other items that were all in our storage space. We even offered to take Jesse to our storage unit but he declined to go. He did tell us that he would work with us every step of the moving process. He also told us that your website would allow us to track the move from San Diego to Austin. He stated that we would be informed when our items left and be given at least a 48 hour notice before our items were delivered. On September 22nd 2018 we received the estimate of $7,832.50. After receiving this quote I called Jesse and learned that if we didn't take the items in storage that the estimate would be reduced to $5,632. On the day of pickup we were all ready for the movers with everything boxed and even moved everything to our garage to make it easier for the movers to access. We gave water to the movers and showed them the bathroom. After many of the boxes had been moved to the alleyway, Joe showed up. Joe informed us that Jesse was on vacation (interesting since Jesse promised he would be with us every step of the way and knew our move date at that point) and that the estimate provided was too low by about $2,200-$2,300. Joe encouraged us to eliminate some of the boxes by reboxing them and to consider eliminating some items to lessen the load. At that point we had no choice but to combine boxes and do what Joe suggested so we didn't take the leather couch, a wooden bed frame and a large computer desk. We actually ended up giving away two of the items for free to one of the movers to have for his personal use. I informed Joe that such a large increase after the elimination of larger items and re-boxing was unreasonable and Joe told me he would get back to us. The next day AFTER ALL OF OUR ITEMS HAD BEEN REMOVED, Joe presented my dad and I with a new estimate of $10,500! After my dad and all of us protested as this was significantly more than the original quote and even the increased quote Joe provided the day prior he reduced it by a measly $500, this was still 33% higher than what was quoted. My dad asked Joe if he could tell us the date our items would leave San Diego and he could not. He did tell my dad that Jesse would contact us, so after a few days we called again on the 15th and my father was told in a "firm" and unprofessional manner that we would be contacted when a date was known. My father politely reminded the employee that he had only called again because we were told by Joe that Jesse would contact us which he didn't. On the 17th after not hearing anything from your company I went onto your website and saw it indicated that our items were still in San Diego. We were planning on arriving in Austin on the 20th and 21st so this was a bit troubling. The very next day on the 18th the driver of the moving fan called my dad and informed him they would be in Austin the next day in the morning!! When he complained about the lack of a 48 hour notice the driver claimed that on the 16th when he picked up our items he had been told we had been in contact that same day. Which is clearly not true as nobody ever called any of us and we were treated rudely when attempting to contact your office on the 17th! We all had to drive for 15 hours straight to make it to Austin for the delivery. On the 19th my father showed the driver his cell phone- which has no incoming or missed calls from your company on the 16th or 17th. He barely responded with a grunt. We were mistreated and misled by your company. We trusted your methods to give us an accurate estimate and you completely bait and switched us. My parents are seniors on a fixed income and even with my contribution we had to borrow money from a family friend to pay the remaining cost after the increase. You should be ashamed of how poorly we were treated by your employees. In case of any of your employees claim that any part of our experience outlined above is untrue, I am happy to share my personal cell phone number with you and even take a lie detector test. I look forward to hearing your response as I can only pray that you as an owner will take some accountability for your employees actions.

These guys are pros. Friendly and fast. All of our stuff arrived safely and unbroken. What more can…read moreyou ask for? If you compare their pricing to other movers you will find they are more than reasonable. They will come out and tour your home to give you an accurate estimate for your move. They stuck to the quote with no add ons for surprises at the end. Straight forward and no gimmicks. I'd use them again in a heartbeat for any future move.

The guys over at Long Distance Movers - San Diego just made my recent move an absolute breeze and…read morewould recommend them to anyone getting ready to move! I recently moved back to San Diego from Los Angeles and I was absolutely dreading it... Moving is the absolute worst, especially when dealing with furniture and apartment buildings, but the dudes at Long Distance Movers were a godsend! They showed up on time and were able to get all my stuff out and into their truck pretty fast, which was important because I had cleaners coming after for a deep clean. Great service for a very reasonable, all inclusive price. Would absolutely not hesitate to use them again the next time I move!

Just recently, I bought a used car in San Diego despite living in LA and needed a way for my car to…read morebe transported to me. Thankfully, my friend referred me to this place that was also in San Diego. Transporting a car could very expensive, but it was more affordable than I thought! so I scheduled everything accordingly and had them deliver my car to me. It was definitely worth it since my car was fairly cheap and my dad knew how he was gonna fix it so everything was worth it. They got my car to me and had no problem picking up as scheduled with the seller and no damage or hiccups during the transport! Very satisfied with the service and would definitely recommend them to my friends or anyone!

Erik delivered me a vehicle from Northern California all the way to San Diego and kept…read morecommunication open from the time it got dispatched to him to dropping off the vehicle. He called me 30mins out and dropped the vehicle off right on time. If you are looking to get a vehicle transported in California this is the transport company to go with! Yes I blurred out my vehicle by the way .

I really appreciate the professionalism and courtesy shown by everyone at Vankco. I had a vehicle…read morebrought down from Northern California. We weren't ready when they arrived for it and they helped get it ready. Totally above and beyond. They arrived on time and shared great communication through the whole process. When they arrived, the battery had died. They helped grt things going on this end too! Thanks very much! The schedule, bill and process were all exactly as expected and executed to perfection. The customer service was way above and beyond. I can't thank you enough Vankco!

After a very frustrating time of trying to work with friends to get my marine boyfriend moved, I…read moredecided to just go ahead and work with some professional movers. I had a very limited timeline to get the items moved out of the apartment at this point. I did a search for movers in Oceanside on Google and then on Yelp and saw the good review for Ponceco, so I decided to give them a call. Michael picked up the phone immediately and said he had an opening a couple days later. This worked out perfectly for me. Michael is very helpful and friendly. I asked him for a suggestion for someone to clean the apartment and he was even able to suggest someone to help me with that. They were able to move the majority of the contents of my bf's one bedroom apartment for $250 since I was just moving the items down the street to a storage unit. The two movers sent out, called me to let me know that they were on their way and they arrived promptly at the apartment. They efficently and carefully moved the items in the truck. They had lots of blankets in the truck to protect the items, which I appreciated. We got to the storage unit and since it was my first time actually going to the unit I was a little confused about where it actually was in the facility. They helped me find it. Since I had only rented a small storage unit, to make everything fit they suggested that they could remove the legs to the pub table. I found the box with some of the tools and they did this for me. They made everything fit just right so I didn't have to worry about not having enough space. They were so careful with the items. I am beyond happy with this company and would recommend them to all my family and friends. Thanks for a great customer service experience!!

I have nothing but positive remarks For this company!…read more When moving things from one city to another, Things can get pretty hectic. This was the case for me. Moving just a couch, TV and TV stand was a headache in itself. deciding whether or not to rent a U-haul and do it myself or hire a company. Calculating a self move, costs for a one way truck move from LA, fuel for my vehicle and the truck and my sweat was $400.00. I decided this was way too much. When looking into standard moving companies, they were all asking for about $800 and up. Ridiculous for 3 items to be shipped. So browsing the net I came across Uship.com. I saw Ponceco was a local company operating in Southern CA. I called them up and spoke with Michael. He stated for the 3 items he could do it for 220 cause he was already in the LA area that day. Needless to say I opted in on this deal. Pick up was smooth and quick according to my sister in LA. They arrived around 11 in the morning and packed up everything quickly. She said it was maybe 15/20 minutes to pick everything up and be on their way. Communication with Michael was constant. When delivering they brought everything in making sure not to damage any of the belongings. Shortly after they delivered Michael called me to ensure everything went smooth and according to plan. This Company gets 5 Stars!

I can't say enough good things about this business! I am not a customer of theirs, but I had a…read moresituation where some packages were accidentally shipped to the wrong address nearby Commonwealth Packaging Company in San Diego, and their team went above and beyond to help me. Not only did they find the packages, but they also kept them safe and offered to help get them redirected. Their kindness, professionalism, and willingness to step in and help when they didn't have to truly impressed me. It's rare to find a company that shows this much integrity and care and I'm so grateful for their support. I highly recommend them! A special Thank you to Eric Vaughn who took my phone call for help and to AJ Apodaca who found the packages and kept them safe until the rightful owners were found.

I would give them 6 stars if that was an option. My son and daughter-in-law used this company to…read morehelp them pack up their condo. Their closing date changed at the last minute, and Cary was very accommodating and helpful. The two gentlemen who helped them pack up were outstanding. They were professional and polite. They kept track of the time they were working and let me son know how much longer it might take and the cost. That way my son could decide in advance what to have them pack and what to leave for later. He felt that the movers were efficient and used their time wisely. Both men also thanked my son and my daughter-in-law for hiring them. I would highly recommend this company.

Like many others, I highly dislike moving. I like getting rid of unnecessary, old items; I like…read morerearranging the new space and making it mine; I even like deep cleaning the new place as a ritual of making it mine. It's the moving part that I don't like. The whole driving back and forth with car loads (or truck loads) of items. No, thank you. Cue Motivated Movers/Tony and Chris. They were professional, friendly, and had great communication, confirming our appointment and showing up right on time. In addition to those wonderful traits, both Tony and Chris were super efficient. I have never seen anyone carry stuff up and down a flight of stairs so quickly, nor have I ever seen a truck packed so neatly and perfectly... with *plenty* of room to spare! Professionals, for sure. Tony and Chris were also very careful with our belongings (ex. they carefully took apart our Ikea bed frame, which is due to be exchanged soon, and even more carefully moved said bed frame. Not one Ikea bolt or piece was missing or broken!). It was my first time hiring movers, so I learned a couple of things: - they will only move things that are boxed and have lids, and - drawers should have clothes removed from them. ^Oops on the second point for me :x Tony and Chris were kind enough to still move my chest of drawers; they removed each drawer to make moving the whole piece more feasible. Thank you!! Tony and Chris did an amazing job. They made this recent move less stressful and I cannot recommend them enough. With that said... I still dislike moving. But! Tony and Chris made things (read: my life) easier. We're definitely calling them for our next move! And next time, Tony, I'm going to make sure to take the clothes out of the drawers so you won't take points from our score ;)