super nice staff. quick oil change. fair price. clean bathroom and nice waiting arearead more

they changed my oil and destroyed my mercedes glc engine. didnt get it out of their lot and the…read moreengine smoked and ceased and they deny liability leaving me with a $28,000 repair bill.

Take your car here! That is all you need to know. I have a pre owned car that I took to the dealer…read morefor service. Well, in the past they haven't "lied" or exaggerated the need for service to my previous cars but this time they did. I had brought it in for a tune up but I had noticed the heat was taking longer than usual to warm up and the other day the check engine light came on for a second and then went off. So, the guy told me the mechanic saw it overheating and coolant coming out and it was crazy and all the hoses had to be replaced ASAP. He said it was un-drivable and would be like $2,000 to replace. I was so upset and felt hopeless and started to think who I could call to borrow the money. I thought it was strange because I hadn't seen it overheat and the gauge never moved past halfway. He was showing me pictures of how it looked and all. I told him I needed to see if another mechanic was cheaper and if they would let me pay over time. I called the guy who does my tires and he referred me to Meineke. He said he goes there when he needs work on his car. He told me they were honest. I asked the guy at the dealer if it was safe to drive the 20 minutes to Brick and he said he thinks it should be okay. So, I arrived at Meineke and spoke to RJ. I told him the story. He said he thinks they were exaggerating. So, RJ visually looked at the hoses and he said all looked good except one but it was hard to see. He didn't see any overheating. He couldn't see me that day but scheduled me for Friday first thing (it was Wednesday). He told me he would fill the reserve with coolant and then him and the others in the shop loved how the dealer told me they couldn't put any coolant in the reserve because it had to be my car type of coolant and it would take an hour to get that done. I was annoyed the dealer let me drive with no coolant in the reserve for the 20 minute drive and then find out the car could take general coolant for cars. I left and later bought extra coolant just in case. I returned on Friday morning and they checked it out. Turns out I only needed a clamp of the heater hose. That is why the heat wasn't getting so warm and why the coolant was leaking. I applied for the Synchrony Car Care card in the shop, which they take for all services, and got approved. I didn't even know a card like this existed but it's good for people who can't pay for all their auto expenses up front. Since the part was so cheap, only $50 and not $2k, I got a tune up (since my car is over 100k miles) and they replaced two bulbs that were out. All for the grand total of $314! This business has been family owned since 1979 by the grandparents. I met the son and his son (RJ) and they told me other family members work there as well. The customers in the waiting room told me they wouldn't take their car anywhere else. This is the type of place I would love to go back to. And as a side note, the guys next door at Quicky Discount Oil Change were nice and helpful as well. I will be bringing my car to get my oil changed there in the future.

Wow!! Amazing customer service!! Another place I went to was going to charge me 200 just to look…read moreand diagnose the issue and that didn't even include parts or labor. So that led me to look up other options and I found meineke with amazing reviews and now I know why! They were so honest and nice! My light went off with a coolant warning. It ended up being just below the line so they didn't even charge me! So nice and will return in the future!!

Honest, and excellent work. Very clean waiting area and great value for what my car needed.read more

Great customer service. Walked in to have tire checked and was taken care of right away.read more

They use bad oil here. Went here twice for an oil change and my engine shut down. Took my car to…read morethe dealership and they said the oil used is extremely bad and caused my engine to malfunction. Had I been driving in the city or on the GSP when the engine shut down I would have been killed! Stay away from this service station. Car wash isn't that great either, New Era down the road is 100% better.

I pulled in at about 550 pm ( not knowing closing time ) the manager ( Jesse ) said pull in ill get…read moreyou in and out, the other technician on the other hand was not thrilled his whole attitude and demeanor extremely poor. After the service was complete i tried to apply my windshield washer fluid and it did not come out. I asked the technician ( ioannis from what the receipt says ) if they still add the fluid in as part of the service and his response was " oh must have forgot " and kept walking to his car without a care in the world about his poor performance in his task he paid to do. But thankfully Jesse the manager was still there and gave me a container of fluid and all was good .... so I thought, as soon as i pull off i feel a wobble in my tire and start thinking what did they do or not do. Come to find out after inspecting my car and even checking my oil ( Incase he forgot ) i found a bolt/massive nail in my tire, normally the parking lot and entire facility is very clean but i guess that isn't an everyday thing........ really liked going there prior to this experience so I'm hoping it gets corrected immediately

No issues, got a set of 4 tires, balancing, etc. professional and done in a timely manner. We even…read moregot a rebate. I would recommend them as they have good branded tires with warranties for a fair price.

Went there today for a flat tire to be patched. I had an appointment and sat there for 2 hours…read morebefore they took my donut off my vehicle. People came and went that came in after me. Completely unacceptable for a flat to be patched! In addition to paying $50+ and then being told I need brakes! Lol I have been going to this establishment for many years before they were taken over. I am never going back!!

do not trust pep boys in toms river nj, they took my daughters money for an alignment and sent her…read moreon the way, now the car is clunking and not safe to drive due to rust, i know they did not cause the rust, but why take her money? did an online complaint, spoke to customer service, was told fu by the local employee, and even spoke to their legal leader and no respose. do not trust them!

I've been going here for years with all my vehicles and I always get the best service. Like the…read moreother day my daughter and I had a lil emergency and we went there and met with Cliff the manager who understood our situation and got us right in. In under an hour we were back on the road. I would recommend this Brick location always and I have through the years. Just had to say thank you AGAIN!

Brakes were slowly going and my brake light had been on…read more Gave Rich's a call; they said I could bring the car in the next day! Dropped off the car, got a couple of update texts with digital photos during the day. They diagnosed the problem as a brake fluid leak. I didn't like the look of some other parts in the photos, so asked them to do the extra work. Picked up the car the next day; brakes were just as soft as when I brought it in!! I called and brought the car right back. Didn't have a ride home, ‍ but they were nice enough to offer me a ride home. Pretty disappointed as a first time customer. Will update when I finally get the car back.

I have been going to Rich's Automotive for over ten years, since moving to the area and needing…read moresome repairs. Jake is accommodating and the time lines are efficient. Most work is completed same day, and they respect your vehicle. While I don't think the prices are incredibly low, they are definitely reasonable and fair. These guys are unlike most other similar places in that they are honest. There are countless times that they could have charged me much more for a bigger job if they wanted to, and their diagnostic tools are top notch. I recommend Rich's to all family and friends.

I am so glad I found this place! I called to make an…read moreappointment for an oil change, and she got me in the next day. They have a comfortable waiting area, which I was not in very long because they were quick. The mechanics are honest and helpful. I feel confident about bringing my car here from now on.

Our family cannot say enough about the service & staff at Ryan's. They have serviced our cars for…read morethe past 5 years. So grateful we found them. Everything from basic maintenance to replacing parts. They're honest, reliable and professional. We recommend them to family and friends all the time.

Excellent communication, prompt service, fair pricing and very accommodating. Highly recommend to…read moreall. Thank you very much.

Responsive and very accommodating of my schedule! My car drives like it's new!…read more Thanks, Phil & guys!

Honest & Trustworthy!! Family owned. Tired of dealership rip off on price. Brought it in to Bricks…read moreBest not only was the price for the service significantly lower, I did not need the recommended service.

Called to make an appointment for an issue i was having with exhaust noise. The gentleman on the…read morephone booked me in for the following day. Took it in and told RJ what the issue was. He had it up on the hoist and showed me the problem. He fixed it right up and as a bonus, repaired 2 hanging pieces that needed fasteners. Total cost was amazingly reasonable and affordable. Job well done!!! He also gave it a basic inspection and pointed out a bit of tire wear and gave advice. Appreciated! Would highly recommend this family owned business!