I had a very unpleasant experience at this Social Security office due solely to the conduct of the…read moresecurity guard at the entrance. I approached the building during active rain and attempted to open the door, as one would normally do at any public building. The male security guard stationed at the main entrance, who was shorter in height, stocky in build, with black hair, dark eyes, and dark skin, abruptly stepped outside, physically blocked the door, and addressed me in a hostile, authoritarian manner. There was no visible signage or clear instruction indicating that visitors were required to wait for the guard to open the door, and I had no way of knowing this beforehand. Rather than showing basic courtesy or calmly explaining the procedure--especially given the weather--the guard chose to be confrontational and dismissive. The interaction felt like an unnecessary power trip and was completely inappropriate for a public-facing federal office. I am giving one star due to the lack of professionalism, courtesy, and basic human consideration shown by the security staff. This experience was avoidable and left a very negative impression.

I'm really concerned about the security guard I came in contact with that was working Monday Dec…read more7th at noon. He was guarding the door so my husband and I asked for assistance and before I could finish explaining to him why we were there he cut us off saying "get to the point." Maybe I could empathize if I was taking up time or holding up a line but there was no one behind us and I barely talked for 10 seconds at this point. I was appalled because we are not rude people and spoke to him with respect. I finished telling him anyway that I had to drive over there because he sent my mom away and her English is not good, he said they can provide translation for her over the phone and kept repeating that when I asked if they did not have one in person or anyone to assist her with calling if I can't be there next time with her. I've never met a person who has made me that uncomfortable especially since he works with social security office to help people who are in need. Please hire more patient and kind people. I don't want to be worried about my mom coming here by herself again.

Handling some business that was made easy thanks to Joanna, Jessica (not sure her name but it…read morestarted with a J) so pleased and grateful that she was able to help me with my concerns. At first, it was weird because as soon as you enter the office, there's a security sitting but very helpful instructed me to take a number and fill out a paper. After my number was called, I was informed that someone will call me but not sure whether to stay or leave, so I decided to leave and run some errands. In less than 30 minutes I received a call and drove back to turn in some paperwork. It was that easy. The staff were very helpful and friendly. It's definitely worth a drive. Thank you again, Ms. J ( definitely an angle sent from above)

Customer service sucks not very helpful always giving the run around only way to get anything done…read moreis speaking with a manager someone who is actually doing their jobs

I am only basing this review on my actual experience physically in the building and dealing with…read morethe staff onsite.... Great facility , awesome helpful staff and security

The Bureau of Cannabis Control is the lead agency in developing regulations for medical and…read moreadult-use cannabis in California. The Bureau is responsible for licensing retailers, distributors, testing labs and microbusinesses. In this office they issue licenses, process applications and offer resources to those individuals looking to start your business. I'm not an investor in the market as of yet, but this is great resource for those who are 420 inclined. There is a lot of money to be made in the market. Now that its legal in California I'm sure other states will follow soon after.

I had the pleasure working with a competent and professional Customer Representative from Bureau of…read moreAuto Repair in Sacramento. It all started with my car having an engine light on and not idling properly at stoplights. After paying $548.00 to Pepboys, my car wouldn't even start having been billed for FULL Diagnostics and TWO Tune UPS! They had completely misdiagnosed the problem and even if battery was changed the car was not functioning at its full capacity. It turned out the Alternator needed replacement. Well, I demanded they replaced but I refused to pay for their mistake. I filed a formal complaint with the Manager then a downloaded a complaint form from Bureau of Auto Repair. I was assigned a case no. and a Representative who, thankfully, was a very competent Professional who followed through each time I followed up. It took approximately less than a month but I was able to get refunded the cost of the alternator replacement which I had done with another repair shop. Thank you for your help, Representative, Mr. Hammer....from Bureau of Auto Repair of Sacramento located at 10220 Systems Parkway in Sacramento, CA 95826.(formerly located in Natomas-in Sacramento, 95834).

Been trying to get RN Board for 3 day!!!!!!!!! Wednesday all I got was the robo message going round…read moreand round for hours. Thursday after 2 hours got a recording of leave a message and I requested a return call. Friday , today, the leave a message robo which puts u on hold, then hangs up. Well, its friday government workers DON t answer their phones on Fridays or Mondays!!!! Or after 3pm any days. I Ve been paying into system for 52 yes fifty two years!!!! And this how my tax dollars work!!!! I m going to call the govenors office Tuesday. See if they answer!!! Christina

TLDR: You are required to set up appointments for all visits now…read more After attempting to apply online (which didn't work) I happened to be in the area for the DMV so I figured I'd walk over as it's not stated anywhere online that you must have an appointment. When you get there the loud speaker announcement states they have appointments available within 5 days. I almost laughed because it's wildly inaccurate. I'd booked an appointment a few days before for the first one available - almost 3 weeks out. Even if you go by business days, it's not close to being accurate. Currently they'll let you sign in, get a number, wait for 30 minutes, then call your number, and at your window you'll be told to make an appointment and they'll refuse to help you further. It's absolutely bonkers and I've never seen anything like it. After I was told I could wait an additional 3-4 hours for the possibility of speaking with someone, I asked if like the DMV they could text me when someone can speak with me. No. No, they don't do that either. I left. I will say I ended up googling and found a great thread that talked about the different processes people have used to get into their non-working SSA accounts. I tried a few of them and was finally able to log in via IDme on an incognito window so I could download a statement of my account, which solved about half of what I needed. Overall, it was a pretty awful and extremely inefficient experience all around. Definitely would not recommend.

You guys waste peoples time. When I came the last time to get proof of my appointment etc I was…read moretold to bring my homeland security and whatever documents, ID etc. I let them know that my resident alien card was stolen and that WAS OKAY as long as I had papers from homeland security with the number etc. I have recieved a SS card from here before and even brought my married SS Card that I had recieved from here as well. When I asked for proof of my appointment to show my job you guys blacked out my SSN for what? Come today and the Asian lady tells me at window 8 I can't take your documents sat there for how long looking at the computer and when I handed her my stuff and my OLD social security from when I was married say I can't take none of these. I need your resident card. I told her I told them it was stolen when I made the appointment I am in the process of getting my citizenship I was just told since my father was a US Citizen and served in the navy I havr to file for my citizenship. In the process of this now then the lady was like I don't know if you're going to be approved. I was llike excuse me? She said oh I'm sorry I just need the card. They should of said that to me so I could pull it up online with the number and whatever expiration date she said she needed. You had me come here to waste my time and be rude about it. I've should of known better to come here because when my mother passed away I came here to give her death certificate and the Hispanic man who called my number told me I don't need to take that from you the mortorary will send all of that to us. Okay I was there with it reporting her death. Just a waste of time here

I went here today, it's a Wednesday at 9am and the Building was closed with no explanation. Also…read morewent to the 28th street location. With no explanation both are closed. Very frustrating.

This is ridiculous they had me on hold for an hour on both phone calls just so they can answer the…read morephone then hang up. This just shows how lazy there workers are just pathetic. I do not recommend calling, there customer service sucks. I really wish they didn't waste peoples time making them wait for a really long time on hold just to hangup and make them do it over again!

I needed to attach a form to my Medicare application. I did a walk-in, no appt available for 3 wks…read more From reading other people's comments I expected to wait 1.5 hours. I was called in 1 hour. Charles was professional, efficient and helpful. He took the time to scan my docs and explain what to do next. The two guards at the door were very efficient + patient too. Thank you Folsom Blvd SS Office for a good experience

They don't know how to post a sign to let people know walk-ins are no longer welcomed. Had they…read moreposted a sign on the door, I and so many others wouldn't have wasted 1.5 hrs just to be told to call to make an appt. Had I checked Yelp prior to my visit, sure I would've known. But I'm not going to a restaurant. Also, it appears they don't know "first come first serve" is a common sense as they started helping people who were in the middle of the line. I had to intercept others when I was the first one in the line. Hope they have some common sense to serve the community right.

12/16/2025: Pre-Op Cataract Surgery humma-humma blessing is taking two hours completing before…read moreDoctor authorizes a green light granting MOI eye surgery. Eye rolls ensuing AND BTW~Shirley--ya gotta get that annoying eyelash stuck inside the right eyeball as well . . . Capische?

4/10/2026: Purchased some organic items; sadly, the Commissary decreased/eliminated organic…read moreproducts/produce! Organic products are dabbled here and there while the produce department has totally eliminated organic completely. Beyond disappointed~smh . . .

Growing up as a dependent, this is the commissary is the only grocery store we shopped at…read more We now get to shop here when my hubby gets orders for working overseas. But that isn't often and it's usually for the duration of his order with a few added days before/after. This commissary is much more bigger than the one in Beale AFB, I love that the aisles are wide and not having to move over constantly. Their meat is great quality and I usually buy my meat at Raley's, Costco, or Sam's. Remember the days you would clip coupons? Well, they have those paper coupons for you to use if you need one. I saw so many coupons here, they were in every aisle! Plus, they have a pretty decent selection of European and Asian food items. I shall return the next time hubs gets orders.