Came here a few months ago just before opening (around 7:50 AM) for an employment drug test. I was…read morein a rush to get to work, and I was in and out in just 15 minutes--including paperwork and wait time. Fast, efficient service and very kind staff! Great experience overall!

Went in for standard check up. Blood pressure machine's need to be calibrated. Request manual…read morereading.

Best doctor u can have Polite…read more Listens Cares Hard to find doctors with traits like that He moved to another place. He is no longer on mclean but Todd farm

Good family practice in Elgin. My entire family goes here when needed. Great "bedside manner" and…read moreevery nurse, tech is friendly and knowledgeable. Not the fanciest place in town but they ge the job done nicely. They take walk-ins and they do sports/work physicals.

Today I went with an appointment for My Little girl age 11 to See Dr. Dacker Given to me …read more and It was a Terrible experience with the front desk.. the Receptionist was Rude and didn't want to allow us to be seen. and said I wasnt in their system When finally a Nice front office lady named Judy was able to find Me In their system reflecting My appointment with My Insurance, Also Nice enough To apologize for The Disrespectful words she said To make me feel bad. That's Fine If They Pick who needs to be seen and she doesn't Like. But to Treat people disrespectfully is sad.. In front of children. I believe she could of handled her customer service Skills Much Better. Instead of Insulting and Raising her Voice at patients. Not a very Nice Office.. I would Never wish to see her do that to any Body !

I've been going to Westgate Family Medicine my entire life, and my family before me has been going…read morethere for quite some time too. Family oriented, genuine care for patients, best staff you could ask for. Barb DeCarlo is also the best! I see her every few months for my medicine and she is incredible at her job. She is very easy to talk to and work with, especially now that upcoming events in my life will make it difficult for me to come back in three months for my medicine checkup. She makes a plan and she makes it work so it is easy on patients. I'm very very impressed.

I have been going here for so long. Dr. Jaharis spends the time with me that *I* need. And if he's…read morenot available, Dr. Martinez is able to step in if it's an emergency. (She also has a wicked sense of humor.) I can discuss anything with them and they have practical suggestions. They are very supportive. The front desk staff are brusque but efficient, effective, and helpful. When I call to make an appointment, it gets done really fast. I like them a lot. It's a lot to handle but they get it done. Now, I'm also keeping in mind my experience with hospitals and hospital networks. If people think the staff at WFM are bad, wait until it takes more than half an hour to make an appointment and the doctor spends all of 3 minutes with them. At WFM, I get care based on my needs. There's a reason I have been going there for decades.

I've heard mixed reviews of Alexian Brothers over the years. I've visited people there but have…read morenever had to use their services. My wife had a bad case of the flu and we wound up at the ER late one night. She was seen almost immediately. The staff was pleasant and attentive. They listened, which I don't always see from hospital staff. The nurses were really wonderful - available and helpful. I can't entirely say the same about the staff doctor - I didn't get his name but he was a young guy who, while I'm sure is a very good doctor, didn't have the best bedside manner. And, when I had a question for him and couldn't get him to come to the room, I walked over to the desk where he was chatting about sports with others. When I tried to interrupt, he told me to wait and he'd see me when he was available. While I understand that everyone deserves a break now and again, being available for your patients is paramount. Clearly, not working and not being able to answer a simple question because you're talking about unimportant things is not what should be expected. Outside of my complaint about the doctor, we were very happy with how they treated us and cared for my wife. Of course, we have not seen the bill yet...

If you are in need of emergency medical care, I do not advise Alexian Brother hospital emergency…read moreroom! Worst experience of my life. I was afraid I was not going to come out alive. They will mix heart patients with heavy drug users. Security guards watching you. I was placed in a warm room, then remove to a room that felt like I was in a freezer ordered by the head nasty nurse. If you black don't go to Alexian Brothers Hospital. I started with a 140/80 blood pressure and discharge with a 189/90 blood pressure. I had to beg to please take out the needle still in my arm so I could at least put my coat on. Three blankets were not enough. I then realized I was in the room that the ambulance bring patients through double doors heavy with ice. Temperature about 10 degrees outside. I will NEVER, NEVER go back there again!

Simply the best doctor you can see, one of those doctors that knows what is wrong just by your…read morespoken symptoms I would highly recommend this doctors office!!

Don't go here. Just don't…read more I needed a doctor and thought this location was too convenient to pass up. This isn't a normal doctor's office. From the looks of it, I think it was a free clinic. It's dirty and crowded. I was so creeped out sitting there. However, the doctor charged me a lot. So... not free. The doctor was training a student or something. Before the doctor came in, I had to explain all my symptoms to the student. Then when the doctor finally came in, the student explained all of my symptoms to her, which I could have just done myself. It was embarrassing to say the least, hearing everything I had just said repeated back. The receptionists are not at all friendly and don't seem to understand questions. I even tried calling there after to find out if I was ever going to get a bill. They had no idea. It was like pulling teeth getting an answer. When I finally got a hold of the doctor, (who apparently works in several different offices, and therefore has several different phone numbers, all of which she doesn't answer) she told me to wait for the bill. I finally got the bill, sent my check, and it still hasn't been deposited. It's been a couple months. Avoid this place like the plague... even if you have the plague.

Love the staff , great doctor. They do what they can to accommodate you. Doctor is great on what…read morehe does .

I needed to see a doctor fast to get a basic medical assessment done for my insurance at work. I…read moremet with Dr. Florian, who was great. His staff billed my insurance incorrectly and it was rejected. They then tried to bill me the full amount. My work provides a liason for medical difficulties who then got involved and was able to prove they billed my insurance incorrectly and that they would need to re-send the bill. They claim to have done that. 1 year later I get a bill from them for the entire amount again. I get my company liason involved, who is able to see that they never re-billed my insurance with the correct information (they were entering my name in backwards: last name, first, or vice versa, and the insurance system required the opposite). The head of their billing staff fought with me and with my medical liason until she (the liason) managed to get a copy of both rejected claims from the insurance company and see clear evidence that they were still doing it wrong. At that point, the Phoenix biller finally agreed to re-send. 6 months after that, the same thing happened again. It has now been over 2 years since I had my doctor visit, and I just got another bill in the mail today, still never having gone through my insurance...claiming I owe $750 to get a basic health assessment. I don't trust this office; I'm convinced at this point that their billing people are trying to perpetuate some kind of fraud, and I'm sick of being told every 6 months that my Blue Cross Blue Shield insurance somehow won't pay and that I should be responsible for a basic checkup. It's unfortuante because Dr Florian seems like a really upstanding guy.

I would 100% advise NO ONE to come here. They will charge 430 dollars for a test without telling…read moreyou and then you will get a bill in the mail for it! Thats after great insurance!! All of my bills got billed wrong and it's still an ongoing fight. Not the first person to hear about this that went to PROMPTMED. You're better off going to your real doctor and sticking it out for a few days.

Wonderful experience- everyone was so kind and helpful.My son was so sick and dehydrated. It was…read morehelpful to sign in online and receive a text of when to leave so we wouldn't have a long wait in the office. We will use them again when needed and will definitely recommend them to others.