I have enjoyed the care of Sabeena Faiz, FNP-BC, since her arrival at the practice. As a provider…read moreshe is patient, personable, and professional. She encourages communication throughout any visit; I have never felt rushed or gotten the impression she needed to abbreviate our time together. I am encouraged to express any concerns about my health conditions, and she is quick to provide feedback and suggest medication or lifestyle modifications. My lab test results have consistently improved under her proactive care. I recommend both Family Practice and Sabeena highly.

I used to come here, and I always found the hours incredibly convenient…read more I've come twice in the last few months and they've wanted x rays (for different things). On both visits, I was here for over an hour and told that the person who can do xrays isn't here and I would need to come back on another day. Needing to come back on another day makes this clinic far less convenient for me, and the fact that this happened again makes me want to not return. If I need care again, I will probably go elsewhere.

Dr. White is a great PCP who truly cares for her patients. She is extremely knowledgeable and takes…read moretime to understand her patients and their needs. I've never felt rushed or hurried, and she has made time for me during emergency situations. I am truly grateful to have her as my doctor. The nursing staff at her office is also wonderful. They all really care about the patients and never act like their too busy to lend an ear. In fact after my car accident when I was struggling with severe pain and the effects of a concussion and broke down, I was comforted and hugged. It made an awful situation. So much better. If you are looking for a family practice office that is phenomenal, look no further. Dr. White, her amazing team of nurses and office staff are all wonderful. And if you need a referral those are processed quickly as well. This office runs like a well oiled machine.

First, we did not go to Epic Urgent and Family Care because of any emergency. We'd heard good…read morethings about them, COVID testing, and how rapidly they get back to you with results. When we arrived, we had a bit of a challenge. We showed up at 8:50 AM, 10-minutes before our appointment. A little after 9, they opened the door and said our appointment was at 10. We showed them the confirmation, but they hadn't yet. About 10-minutes went by before they let us in. So, confusion about the time was an issue but they apologized and rectified it within 10-minutes. So, they did make it up, but it did cost them a point. The tests were painless, of course, and took a few minutes. THE VERY NEXT DAY we had our results. We've taken a number of these tests since they were available and most took longer. Overall, it was a good experience. I can't speak at all to their other services, but I think they do a nice job with their COVID tests.

I was an injured employee and my employer sent me in to Epic Urgent Care. I saw Bianca , nurse…read morepractitioner and she recommended a "great" lawyer. I don't know why nurse practitioners are in the legal business. But as it turns out, the lawyer was a fraud and was not representing me at all. I can't help but wonder if my employer didn't send me here for this experience. I called Bianca about it and she started yelling at me telling me I was mentally ill. She sent me discharge papers from our phone call stating that I was delusional and hostile. I was certainly hostile but delusional is a medical diagnosis. That's not typically how diagnosises are made. They don't seem to care much about human beings at all here.

Dr. Urbaszewski is outstanding and why I am posting a review. I have been in need of a primary care…read moredoctor and was dreading trying to find one. I feel so incredibly lucky that I am now one of her patients. She's incredible, listens, explains, and takes me seriously. She is thorough and recommended some diagnostic tests that really put my mind at ease! The rest of the staff are also incredible! Everyone has been so kind, genuinely helpful and knowledgable. I'm so pleased, impressed, and relieved now that I have a primary care doctor I have confidence in.

Many, many visits later I still have nothing but great things to say. Great doctor! Thank you!read more

What an excellent doctor! We really need more doctors like Dr. Stefanuik. My husband and I have…read morebeen going to him for years and the Northwest Community Medical Group in genera. He is very pleasant, talks to you very thoroughly making sure to answer ALL of your questions and concerns. My husband has went to him twice in a week sometimes for follow up care and the doctor has never made him feel rushed. He is very respectful and really gets to know his patients lifestyle, background and gives you the sense that he's listening rather than getting his prescription pad out, like more physicians do. The appointments are never rushed either. We plan to refer as many friends, coworkers and family to Dr. Stefanuik and plan to be his patients for years to come! :)

Impressive is an understatement. After having been a patient of this office for a few months I walk…read morein front desk greets me by name comfirms my birthday and tells me I'm ready to go after registering online. Have had other offices ask me my name ask me everything as if they never saw me before. Tired of being treated like a random number. This office has the feel of a small family run business but the versatility of having a large corporate backing to get top notch equipment in the office. Today needed blood & papers for an upcoming procedure. They said they didn't have the papers, my other doctors office gave them faulty info, we left. I called the other office in the car en route another stop, managed to sort them out and have it faxed over to the clinic. Stopped at the clinic on the way home and they managed to squeeze in a few minutes with a nurse to grab the blood and a flash with the doctor to do the paperwork even though I was well past my appointment time today because the other office didn't send the papers to the right office. They'll go above and beyond to get things done if they can logistically handle it. Blood collection was easy and the nurse had my preferred type and gauge of needle, I know what needle my veins are good with because of how many blood drawings and procedural IV lines I have in a year. The overall clinic is a 5/5 except for when you have to do after hours answering service call ins. They tend to be a bit unreliable at getting the physician to phone back but they do eventually work after some prodding. Maybe the company will switch answering service vendors if they see more complaints about answering service problems.

Best gyno I have ever been so. She's great at putting you at ease, very personable, and painless…read more The experience is quick and easy and I appreciate that since I am always nervous going into my yearly exam. I would recommend to any family or friends!!!

This office is a joke as far as valuing your time. If you schedule an appointment for a certain…read moretime be sure to allocate at least 2 hours past the appointment time because they completely overbook. It's a shame too bc their have a couple great doctors that don't deserve to have angry women waiting for them. This is the third time I've waiting more than an hour for my appointment (1.5 hours today) and it definitely doesn't make me feel like they respect me as a patient or a person. If I didn't like my doctor So much I wouldn't punish myself by coming to this office ever again.

This place will reject you if you are pregnant and wanting an ultrasound!!!! I had my first…read moreultrasound here when I was 8 weeks and tried to get a second one at 34 weeks and they completely turned me away. If anyone mentions the idea of wanting natural delivery or mentions considering working with a midwife, they will look at you as if you are absolutely crazy and judge you. I needed help and the nurse immediately made it about money, my insurance and then scolded me that I have not been seen enough for them to accept me as a patient anymore. This is medical abandonment.

Terrible. Made an appointment for my parent and myself only to be notified minutes later that the…read moredoctor wasn't taking any new patients. Also the person calling was rude. If the doctor isn't taking any new patients, why is it possible to schedule appointments with him as a new patient on the website? No answer. Complete utter waste of time. Sorry, you only get to make a first impression once. There are no do-overs. It's why it's called a FIRST impression.

Within the last year, service in the Primary Care unit has improved substantially. Hoping this…read moretrend continues!