My elderly parents went to visit him in Vernon Hills today. Their primary care physician VERY…read moreabruptly closed down at the end of July and his was one of 3 or 4 names the practice threw at patients to try and contact to make appointments. My parents managed to successfully contact Dr. Kwak's office and make appointments for today. They were handed a stack of paperwork to fill out at the office after they had been there a while, which was confusing because they had filled out a "stack" online already. Buried somewhere in the stack today was an existing policy that if you don't give them a credit card upfront, you won't see the doctor. And since my parents are on Medicare and everything gets charged that way, my parents were uncomfortable doing so and ended up leaving without seeing the doctor, after being there for about half an hour (why they waited til my parents had already been sitting there for a while to hand over the paperwork in which this policy is buried, I have zero clue). I tried to look up the doc online to see if he has a website where I could see sample paperwork or a policy page myself but I have yet to find one (I acknowledge I might have missed it). So please be advised before making an appointment or visiting the office, IF YOU DO NOT PROVIDE A CREDIT CARD UPFRONT, YOU CANNOT SEE THE DOCTOR.

My mother was hospitalized after a visit to their ER from the airport. Dr. Kwak was exceptional in…read morehis degree of attentiveness and professionalism during the four nights of hospitalization, during which my mother was physically weak and emotionally distressed (we were visiting Chicago from the West coast). Having a professional and sympathetic doctor makes all the difference. Thank you Dr. Kwak.

I have been a patient of Dr. Weiss for as long as she's been practicing. I have found her…read moreresponsive and caring. Her NP team is top notch as is the nursing staff. I highly reccomend

I have a lot of really good things to say about Dr Weiss. The reasons that I have given her a less…read morethan stellar rating are mainly the practice where she works and the people on her staff. 1. My wife and I both find the front office staff rude and abrupt to the point of being alienating. They have been this way more or less for the 2 years we have been going to this office. We feel hesitant to even go into the office given this belligerent attitude. 2. It is very difficult to get an appointment unless it's an emergency and then they can get you in the same day but not necessarily with Dr Weiss. You can wait up to three months to get an appointment for a physical. The office continually recommends you see a nurse instead of Dr Weiss due to her schedule. What is the point of having a primary care physician if they continue to try and schedule you with some other person? 3. On a recent appointment I was suppose to see Dr Weiss - according to the front desk - but the doctor had left by the time I arrived on time for the appointment. Instead I saw a nurse practitioner and she basically said she couldn't find anything wrong with me but if my symptoms persisted I should get a chest x-ray and to call the office to schedule. After continuing to feel bad I called the office to arrange for an x-ray but they gave me the run around and never bothered to call me back that day. I eventually went to see another doctor and he properly diagnosed me very quickly. Also, the staff and nurses at this new office were very professional and friendly. Dr Weiss is a very good doctor but surrounded by less than professional staff. I also think she needs to do something about her schedule - what is the point of having a primary care physician if you cant see her? ----------------------------------------------------------------------------------- I am adding to this review after another unpleasant experience with Dr Weiss' office. I asked the office staff to send me my medical records on a jumpdrive so I could give them to my new physician. They did so - but they sent it to the WRONG address, an address I haven't lived at for over 5 months. What is it with these people? Now my medical information is god knows where. Again, if you haven't heard enough to avoid this office totally I would just be careful going forward.

Attention all of u Dr Steven Schubert has taken time to…read moreevolve with his practice into a caring fabulous health team that you will enjoy for years to come He is a fantastic diagnostician listening to every patients information with a professional caring ear Your appointments will be set up on time and the entire office staff will treat you with respect Your part of a concierge practice is to allow him to care for u Reviewing tests Prescribing medicines Suggesting healthy alternatives to provide you with extensive knowledge throughout your aging process He he current with his research reviews You will be so happy when join our practice Ha ha ours Well you do pay in for such a high level of care Jozie 2016

I have been a patient of Dr Steven Schuberts for 20+ years. To say that this Dr. Has a AZ ved my…read morelife more then once would be an understatement.His knowledge base is one of the best and his resources goes way beyond the normal Dr. If he cannot find an answer he brings a team on for your health. I highly reccomend Dr Steven Schubert . His office staff are second to none also.In my option ur in the best hands medically with Dr Schubert

I scheduled an annual physical, which is supposed to be fully covered by insurance as preventive…read morecare. After the visit, I was surprised to see an additional charge for an 'office visit.' I did not come in with any complaints; the doctor asked routine questions like 'Any pain?' and then coded it as a separate evaluation. When I questioned the charge, the office claimed that because we 'discussed specific issues,' they were required to bill extra. This is misleading and feels like a way to pad the bill. To make matters worse, they suggested there is a difference between an 'annual physical' and an 'annual wellness visit,' even though I am not on Medicare. That explanation was inaccurate and confusing. Patients deserve transparency and honesty. If answering a doctor's basic questions can turn a preventive exam into a billable problem visit, that needs to be clearly explained before the appointment--not after. Be very careful, and clarify up front if you go here.

Very thorough and knowledgeable. High quality medical care. Not a judgmental man, instead tends…read moreto be understanding and very reasonable.

This doctor makes you wait for hours and when talk she doesn't have any time to discuss important…read morematters...very reactive and no proactive measures on any diseases. Please spare yourself and find better care somewhere else.

Dr. McLain is the best doctor I've ever had. She is down to earth and laid back while being very…read morethorough. I feel that my health is in excellent hands with her. I NEVER feel rushed - and that's not at all common with doctors these days. I would recommend her to everyone - and have!

Dr Fang was my doctor for about 15 years, unfortunately I had to move to a different network…read more Always had great service from him and his nurse. Not sure about others as my wife also became his patient and she is also happy.

Dr. Fang left me in pain overnight while there was opportunity to provide medication, as the on…read morecall doctor he refused. No thanks.

Dr Fenton diagnoses problems well and treats them. Office staff treats patients well also. They are…read morea pleasure to speak to as they get work done for the patient.

I have been going to Deerbrook Medical Assocates since 2007 and have never had a problem getting in…read morewhen needed or talking to the doctor or Nurse. Dr. Fenton and Dr. Abby are my primary doctors and I can only give them the highest ratings.

Unlike the other reviewer, I have had a great experience with the staff at Deerpath Primary Care. I…read moremoved to the area from Indiana and had no contact in the area, and found Dr. Lisa Newman after extensive research on her credentials online. Scheduling is very efficient, the staff is friendly and courteous, and Dr. Newman immediately put me at ease. This is a very professional clinic and sees only adult patients, I believe. Most communication is backed up with email reminders and an online portal so you can complete all your paperwork ahead of time so you don't need to get there so early the first time. I had my labs drawn during my first visit and the results were available after one week, viewable through my DPI "portal", and Dr. Newman called me personally to explain them, without my prompting. I highly recommend this clinic. The excellent, friendly patient care really shines when paired with it's easy and transparent web presence. It is very professional and I have full confidence that my heath is in good hands with the men and women working there.

This clinic tries to improve their customer service, but they still fall short. No one answers the…read morephone when you call, and they don't call back right away when you leave a message. They established a patient portal where one can e-mail a nurse, but the e-mails are often misunderstood (i.e. they sent a prescription to Wal-Mart instead of Walgreens). Recently, I asked for a refill of a particular prescription. Instead of filling up a 30 day supply, I ended up getting TWO pills! That's $7.50 a pill...! I am going to look around for another primary care doctor. They do have a nice facility in a professional building, but looks can be deceiving. If you have other medical options, explore them.

Finding a PCP is no easy task and am glad to have found a great team of Doctors, PA's & Nurses at…read moreNorth Shore Primary Care. My interaction with all of the staff, be it the front desk to the nurses to the PA's and doctors has been very positive. Clearly they care and it shows in their bedside manner, patience to clarify the silliest of doubts and sheer courteousness. The treatment approach is also very methodical & logical which I personally find to be a good practice. On the rare occasion that I had to make an urgent appointment, they did accommodate very well. Recently they shifted to a different location on Hollister Dr (from the previous one on Milwaukee Av). The office has a good, clean & comforting environment - nothing fancy but that's not what am looking for anyways. North Shore Primary Care, Dr. Weiss and her team are someone whom I would surely recommend to family & friends.

Dr. Weiss has been our family's doctor for more then 5 years. She sees my husband and me (seniors)…read moreand two other family members. We have all been very pleased at how thorough she is and her skills as a diagnostician. She follows up on tests, she has great suggestions about recommending specialists, and she is very knowledgable. Actually, she is the first internist I have had in whom I have complete confidence. It's also quite convenient that there are several PA's in the office for when you need a quick appointment and Dr. Weiss is not available. No qualms about recommending her!!

Dr Pick is one of the most caring and knowledgeable person I have seen. He has helped me immensely…read moreto avoid diabetes and complications, as well as lowering my cholesterol and keep my weight in balance. I truly admire him as a Doctor and a person 5

The most patient and caring doctor I have ever been to! He…read moreis extremely thorough and knowledgeable! Explains things so that you can understand exactly what is going on in your body. One of the best! Helene Dolan