They recently started charging a membership fee- to go to the doctor? Blew my mind and caused us to…read morepromptly sever ties. Odd turn to take, wouldn't be surprised if they added a tip jar at their check out counter. Strange

This is a very well-run office... The staff is very…read moreefficient and patient. Dr. Flershem is thorough and caring. I have seen her as my primary physian for years and have always been satisfied.

Terrible. Made an appointment for my parent and myself only to be notified minutes later that the…read moredoctor wasn't taking any new patients. Also the person calling was rude. If the doctor isn't taking any new patients, why is it possible to schedule appointments with him as a new patient on the website? No answer. Complete utter waste of time. Sorry, you only get to make a first impression once. There are no do-overs. It's why it's called a FIRST impression.

Within the last year, service in the Primary Care unit has improved substantially. Hoping this…read moretrend continues!

Dr Flershem is my primary care doctor and I am blessed to have her. Dr Flershem diagnosed and…read moreresolved some serious health problems that were the result of 58 years of abusing myself and not seeing a doctor. If anyone doubts the impact Doctors have on their patients they only need to look at me. Dr Flershem has greatly improved my health in so many ways. I really appreciate her staff including Denise, Esther, Danielle and Alexis plus the phlebotomists in the lab and the physical therapy staff. Having a great primary care doctor is so important to your health and wellbeing. Thank you Dr Flershem and the staff at Riverside Medical.

I have always found Dr Flershem to be passionate about her responsibility to her patients,…read moreregularly staying on top of emerging conditions, and can offer her professional opinion in a straight forward yet understanding manner. I highly recommend!

Kelly had been our family PA for years and she took care of us like family. She always called…read moreright back and provided test results immediately. We were extremely disappointed with Northwest Community Healthcare moved her to another location and did not notify any of her patients. Even when we asked where she was they said they didn't know but could make an appointment with another doctor. If you are lucky enough to be treated by Kelly be thankful because she will always look out for your best interests in regards to your health.

I made an appointment to see Kelly Caruso, PA at the 1538 Arlington Heights Rd location of NCH…read moreMedical Group. I'm so happy to have found a physician that is incredibly friendly, thorough and accessible. I would recommend her to anyone!!!

I'll be honest: I picked Dr Pride because my insurance covered him and he is also an Aviation…read moreMedical Examiner (AME). I'm glad I did! Dr Pride is extremely patient and kind, and I did not feel rushed through our appointment at all. He had a nurse handle the silly things like blood pressure or whatever, but the rest of the time he asked me questions and really listened to my answers. He offered seemingly sound advice and I definitely felt comfortable with my exam. Good doctors are hard to find. Glad I found Dr Pride!

Went for a preventative visit. Even though I specifically requested the "preventative routine…read morewellness" as the only reason for my visit to the person at the desk, the nurse who first saw me, and the doctor, they disregarded what I asked for. Instead, billing charges me for something I did not agree to or believe I needed, though as the person in billing wasn't actually present, she explains that she can't know what actually happened and can only read the codes (i.e. no point in talking about it to her). People who were present at the exam are apparently too busy to ever give any why for disregarding what I asked for. I don't know if I would have agreed to any test(s) if the doctor had explained why he wanted to diverge from my reason for visiting and do additional costly work, but I was never offered any choice in the matter. Unfortunately, I have to start over and find a better practice for me.

Dr. White is a great PCP who truly cares for her patients. She is extremely knowledgeable and takes…read moretime to understand her patients and their needs. I've never felt rushed or hurried, and she has made time for me during emergency situations. I am truly grateful to have her as my doctor. The nursing staff at her office is also wonderful. They all really care about the patients and never act like their too busy to lend an ear. In fact after my car accident when I was struggling with severe pain and the effects of a concussion and broke down, I was comforted and hugged. It made an awful situation. So much better. If you are looking for a family practice office that is phenomenal, look no further. Dr. White, her amazing team of nurses and office staff are all wonderful. And if you need a referral those are processed quickly as well. This office runs like a well oiled machine.

The doctors at Stat Cardiologists at 3295 N. Arlington Heights Rd. Suite 102. Arlington Heights, IL…read more60004-1588 are really nice and the nurse that takes your blood is really gentle. I care about that because I have hypothyroidism and diabetes type 2 so I get a lot of blood sucked out, lol. I had to change my previous doctor because the previous one was punishing me with not refilling my medicine if I couldn't come to the clinic as often as she wanted me to. I told her I can do telehealth but I can not just keep coming to the clinic. I am disabled and it's not easy for me to just jump in the car and go where I need to, or when I need to. I do not have a special car for my wheelchair and I can't pick it up to put this in the trunk. Not that it would fit. Its a mobilized wheelchair and it weighs 50 lbs. She did not care and I went months without my medicine, she wouldn't even call me back when I left messages, so I found a new doctor Anam Ahmed MD at this location and she is really nice. If she is too busy, a nurse practitioner calls me back to see what is happening with me. Thank you so much.

Dr. Urbaszewski is outstanding and why I am posting a review. I have been in need of a primary care…read moredoctor and was dreading trying to find one. I feel so incredibly lucky that I am now one of her patients. She's incredible, listens, explains, and takes me seriously. She is thorough and recommended some diagnostic tests that really put my mind at ease! The rest of the staff are also incredible! Everyone has been so kind, genuinely helpful and knowledgable. I'm so pleased, impressed, and relieved now that I have a primary care doctor I have confidence in.