My husband had an appointment here and the team was amazing. Dr Johnson was excellent. She…read moreexplained everything in depth to my wife and I. Jasmine at the front desk did an awesome job as well getting my husband set up for his initial appointment. I will say they are also very COVID cautious. Dr Johnson came out to our car to take our temp and they provided hand sanitizer once we entered the building. I highly recommend Audiology Associates to everyone!!!

They are excellent and I highly recommend them if you need hearing aids. Both Audiologists are very…read moreknowledgeable, very friendly and just plain good people. The two ladies in the office are also wonderful.

This audiology business is the only firm that I would deal with if you may need hearing aids. I…read morevisited them approximately 3 months ago when it was determined I didneed hearing aids and I did purchase them. Since then I have returned on several occasions as this technology is pretty new to me, for assistance. They have gone over and above whenever I have a question or concern. I especially want to thank Matthew Lee one of the audiologists who has assisted me on the last two occasions. Again I highly recommend this firm if you do need hearing aids.

They just moved to new offices on Mitchell near the collage that are very nice. Dr. Bodish is very…read morenice and explained my new hearing aids very throughly.

They asked me to arrive 30 minutes before my scheduled appointment, yet I wasn't seen at the agreed…read moretime. Clearly, they don't value my time--I've now wasted over an hour waiting to be seen. Absolutely ridiculous!

I have been trying to receive results from a test I received at Cross Timber ENT. I have inquired 3…read moretimes to no avail. The live chat provider was extremely rude.

5 stars for medical staff. Dr and his PA were amazing. After checking in, I overheard the office…read morestaff gossiping but decided to ignore. None of my business, though unprofessional. I waited for an hour in the waiting room before being called back. I suppose this is ok, I would rather wait there for an hour than in a smaller room. Once called, the PA was very efficient. Doctor was very nice and professional. My visit required a CT scan, which they offer on-site. PA informed me that they were waiting for insurance approval. This took longer than normal. I chalked it up to just dealing with insurance. After about 30 minutes waiting, I told them I would cover whatever the cost was just to move things along. Once I signed the paper saying I'd pay the full price. Things moved along nicely once again. Doctor explained process and then results immediately. Discussed treatment options thoroughly and gave me scripts. He asked that I return in a few weeks, once meds had a chance to work to re-evaluate results and next steps. I approached the checkout counter and requested a copy of lab work order. The scheduling person said, "I don't do that. That's not my job." When the PA came to deliver my lab work orders, after she heard me request them, the office person gave her attitude as well. She then asked me what I needed. She confirmed I'd already paid, and said, "do you need anything else?" I thought about scheduling the next appointment but I felt like Pooh and decided I'd call to schedule instead of having to interact with this person any longer. Doctors are awesome. Office staff if seriously rude and unprofessional. I have since seen a different ENT and found the entire office staff to be extremely friendly and helpful. I won't be going back despite my happiness with the medical staff.

Jason Williams always goes above and beyond my expectations as an ENT professional. He doesn't just…read moredeal with the symptoms. He tries to target the root cause of the problem itself with his expertise in psychology, helps him and the patient find a solution that doesn't result in big Pharma profits. Jason is now my new primary care doctor and ENT expert!!! Rock star!! *****

I damaged my hearing a long time ago but didn't realize how much it had affected my life until I…read morewas fitted with hearing aids. I've only been seen by Dr. Fell and she is fantastic. Very friendly, very patient and always answers all my questions. DFW is a large area and I don't live near her office but I'm happy enough with the service that I drive past other audiologists to be seen by Dr. Fell.

Buyer BEWARE! These guys will charge you full retail on anything you buy. This means more money out…read moreof your pocket. SHOP AROUND. I'm not a disgruntled pt, I'm an informed consumer. The hearing test process is no different from anywhere else. Nothing special. After the test, at the consult, DON'T SIGN ANYTHING! They're trying to lock you in to pricing. They also lied and said they were Tier 1 with my insurance-NOPE! Call your insurance company and verify who they have listed near you. I lost $600 dollars and still came out $2500 dollars AHEAD! This is why the hearing aid business is DOOMED! Don't see this place being open in a year.

Don't Go Here Unless you want to be overcharged!!…read more I was excited to have an office that was highly reactive to the concerns of my husband and daughter, it boy was I wrong about the overall quality. They charged my husband for an office visit, not the machine itself, an OFFICE VISIT ($60.00 copay) for stopping in the office to pick up the machine that would be used for his scheduled home sleep study. He literally walked to the front desk, picked up the machine, and left. They charged him and additional $52.00 for to READ THE RESULTS!!! Not call us with results, but just read them. They then called him in to the office and charged him another $60.00 to give him his next steps from the results. I am so floored by this nickel and dime mentality. When I inquired with the billing department, they told me that they were within their LEGAL RIGHTS TO CHARGE. My daughter is scheduled for a sleep study, but we will find another ENT because this is outrageous. Cross Timbers just because you can charge for something doesn't mean that you should charge!!!

If you're looking for a great ENT and team of PA's, then this is your best bet. Once you're an…read moreestablished patient, they will work you in whenever you need to see someone. I have seen Dr. Shellenberger and his PA, Jennifer Paris. Both of these fine medical professionals have helped me greatly when dealing with my ear issues. They will not stop until they have solved the issue that you are experiencing. The offices in Arlington and in Mansfield are easy to get to, and both are clean and organized. The desk staff at both offices are always kind, courteous, and extremely helpful. I couldn't ask for a better ENT office than this one. I highly recommend them.

I got a crazy run around by the manager, Nancy. The other staff was very helpful and seemed honest…read moreand helpful, so at least their not affected by Nancy. I never meet Dr. Anderson, and I'm sorry I did not, I would like to believe he is a great man, and Doctor, but his selection of a manager has caused for pause.

From the owner: At Anderson Optical & Hearing Aid Center in Arlington, Texas, our family-owned and operated hearing…read moreand optical center has been in business for more than 40 years. Everyone from our seasoned staff members to new customers is treated like family, and we hope you will come to us when you want personalized service from experienced professionals.

"Coming to Miracle-Ear was one of the best decisions I've made. I didn't realize how much I was…read moremissing until I could hear clearly again. The compassion and support I received were exceptional. Thank you, Miracle-Ear!"

I have used this Miracle Ear Center for years. The service is great and accommodating to my work…read moreschedule. I am pleased with the work Chad has done on my hearing aids. Leslie B.

I have a rare issues with my ear and had seen 2 other doctors that didn't know the answer to the…read moreissue. It took sometime and several visits to get to the problem since it is not one that many people have and took more than one scan to get to the problem. Plus, lab work on the fluid drainage. One thing I liked about him was he would look up Medical issues, treatments and did reach to find the answer. Once he found the problem he sent me to one of the top surgeons in the DFW area that had fixed this type of rare issue successfully. Awesome Doctor.

Dr. Wu is awesome! Professional, communicative, most knowledgeable, personable, and caring. He…read morelistens attentively and he explains with the utmost clarity. And, he knows his stuff! You will not find many like him. I can't praise him highly enough. He is perfect.

Today was supposed to be my 1st new patient visit . I confirmed my appointment yesterday! I was…read moretold 10:45am and today when I showed up this morning I was told it was at 11:30. First of all the lady at the front desk was extremely rude, didn't even say good morning or nothing! I told her I know for a fact my appt was at 10:45 and she said well it's at 11:30 and u were told to be here at 11 to fill out paper work . Not once did she make eye contact ! Now I see why they hv 3 stars

I felt I had to leave an honest review after reading all the one-star reviews…read more The front desk staff, MAs, phlebotomist, and all other staff members I've encountered have been nothing but helpful and patient. I used to work in a physician's office, and I have seen how demanding and ridiculous patients can be. Doctors cannot break the rules of medicine or go outside of the insurance restrictions to refill prescriptions, just give a patient what they want, or see patients who are behind in their payments. Dr. Truong (and every single one of her staff) has been kind to me. They are all races and backgrounds and ages, so the discrimination accusation below is unwarranted. I am white. Dr. Truong is Vietnamese. Some of the staff are Hispanic or African American. I have gone to Dr. Truong for only two years, but two African American friends of mine been going to her for years and never had any complaints. It is slanderous to make that accusation. How a patient speaks to staff can get them dismissed from a medical office, and I applaud any physician who stands behind their staff. Since the pandemic, people have become more demanding and just plain awful. Try working a front desk in a medical office for one day and you will be buying flowers for these ladies to compliment them on their skill and patience. Grow up, be kind, and be a patient person.