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Miracle-Ear Hearing Aid Center

4.3 (6 reviews)
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Central Park ENT - J. Mark Palmer, M.D. Chris T. Lee, M.D. Stuart N. Thomas, M.D. Rene M. Pena, M.D. Dana B, Gibbs, M.D. Tyler W. Scoresby, M.D.

Central Park ENT

2.3(60 reviews)
1.6 mi

5 stars for medical staff. Dr and his PA were amazing. After checking in, I overheard the office…read morestaff gossiping but decided to ignore. None of my business, though unprofessional. I waited for an hour in the waiting room before being called back. I suppose this is ok, I would rather wait there for an hour than in a smaller room. Once called, the PA was very efficient. Doctor was very nice and professional. My visit required a CT scan, which they offer on-site. PA informed me that they were waiting for insurance approval. This took longer than normal. I chalked it up to just dealing with insurance. After about 30 minutes waiting, I told them I would cover whatever the cost was just to move things along. Once I signed the paper saying I'd pay the full price. Things moved along nicely once again. Doctor explained process and then results immediately. Discussed treatment options thoroughly and gave me scripts. He asked that I return in a few weeks, once meds had a chance to work to re-evaluate results and next steps. I approached the checkout counter and requested a copy of lab work order. The scheduling person said, "I don't do that. That's not my job." When the PA came to deliver my lab work orders, after she heard me request them, the office person gave her attitude as well. She then asked me what I needed. She confirmed I'd already paid, and said, "do you need anything else?" I thought about scheduling the next appointment but I felt like Pooh and decided I'd call to schedule instead of having to interact with this person any longer. Doctors are awesome. Office staff if seriously rude and unprofessional. I have since seen a different ENT and found the entire office staff to be extremely friendly and helpful. I won't be going back despite my happiness with the medical staff.

Jason Williams always goes above and beyond my expectations as an ENT professional. He doesn't just…read moredeal with the symptoms. He tries to target the root cause of the problem itself with his expertise in psychology, helps him and the patient find a solution that doesn't result in big Pharma profits. Jason is now my new primary care doctor and ENT expert!!! Rock star!! *****

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Miracle-Ear Hearing Aid Center - hearingaidproviders - Updated May 2026

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