Went to visit office for weightloss management. While staff didn't seem the most customer service…read moreoriented, Dr. Sonja was very pleasant and apologetic of her tardiness which actually wasn't as long of a wait as I have waited in previous doctors office. She was very nice!

This place is a joke. I had an infection on my eye lid from an abrasion. I called ahead of time and…read moreexplained the situation. The operator told me to come on in they had opening. I arrived and the front desk lady asked me if anyone had called me that she didn't know if the doctor would see me because it was on my eye lid. She then told me she would talk to the doctor when she was available. 45 minutes later another lady came out and told me that they had no more openings for the rest of the afternoon and have a good afternoon

We had a great experience at this office. The office itself is very clean and the staff are great…read more Most importantly Dr.harbison made a great impression on my daughter. She was very kind, attentive, and took our concerns seriously! Would give 10 stars if I could! Only downside is we had a little bit of a wait time to be seen for our appointment so you should plan accordingly if you are on limited time.

Dr. Harbison and her team are wonderful, they're all very accommodating and kind…read more Dr. Harbison is fantastic!! She listens and ask questions. I felt very comfortable with her right away.

I felt I had to leave an honest review after reading all the one-star reviews…read more The front desk staff, MAs, phlebotomist, and all other staff members I've encountered have been nothing but helpful and patient. I used to work in a physician's office, and I have seen how demanding and ridiculous patients can be. Doctors cannot break the rules of medicine or go outside of the insurance restrictions to refill prescriptions, just give a patient what they want, or see patients who are behind in their payments. Dr. Truong (and every single one of her staff) has been kind to me. They are all races and backgrounds and ages, so the discrimination accusation below is unwarranted. I am white. Dr. Truong is Vietnamese. Some of the staff are Hispanic or African American. I have gone to Dr. Truong for only two years, but two African American friends of mine been going to her for years and never had any complaints. It is slanderous to make that accusation. How a patient speaks to staff can get them dismissed from a medical office, and I applaud any physician who stands behind their staff. Since the pandemic, people have become more demanding and just plain awful. Try working a front desk in a medical office for one day and you will be buying flowers for these ladies to compliment them on their skill and patience. Grow up, be kind, and be a patient person.

I have been a patient of Dr. Sherley Armath since 2019. During the first year of my care, she was…read morekind, attentive, and made me feel valued as a patient. However, after the COVID-19 pandemic, I noticed a significant change in my experience. I increasingly felt like I was just another number rather than a person receiving individualized care. Over time, I found many of our interactions to be lacking warmth and compassion. At times, her communication came across as borderline rude, and I perceived an attitude that felt dismissive and superior rather than caring and respectful. I tolerated these experiences for quite some time because I valued the continuity of my medical care. Unfortunately, I have reached a point where I can no longer ignore how these interactions make me feel. A strong patient-provider relationship should include professionalism, empathy, and human connection. In my experience, those qualities have been missing. In addition, I felt that I was charged for various services in a way that was not always clear or expected. For example, if I scheduled an annual physical, I sometimes had to dispute the visit in order to receive the required preventive care, and then make another appointment to address additional concerns. I was also charged for services I understood to be covered by my insurance. As a result, I either paid for vaccines or received them elsewhere. I am deeply disappointed because I believe every patient deserves to be treated with dignity, kindness, and respect. While I appreciate the medical care I have received over the years, the lack of compassion and meaningful human connection has led me to question whether this practice is still the right fit for me.

Their front end staff are the nicest. They are prompt to answer any questions and extremely…read morehelpful. This type of excellence isn't really present anymore in the front office staff of a busy practice so I wanted to shout it out and let them know, they rock!

I had been a patient of Dr. Ongangi and appreciated her care, but unfortunately, I made the…read moredecision to leave her practice due to repeated negative interactions with her front office staff. During my most recent phone call, I was consistently talked over, my concerns were ignored, and I was met with dismissiveness rather than support. When I politely asked the male receptionist to speak with a manager, he instead transferred me to another staff member. That associate raised her voice at me, repeated the same unhelpful information, and made no effort to address my concern. I was told management was unavailable, which felt like a brush-off. No patient deserves to be treated with such hostility or disregard--especially when simply trying to get clarity or help. While I had respect for Dr. Ongangi's medical care, the toxic front office culture reflects poorly on the practice as a whole. I hope the management takes serious steps to improve how patients are treated. Until then, I cannot recommend this practice.

Updating this review is hard to do but for those Yelpers that secretly read my reviews and inquiry…read moreminds here's the "Real"..... As of 02/28/2015 Dr. Nathan Darwin Hale MD is no longer practicing for his West Park Clinic after 40+ years. Per his letter and notice to his patients his illness (unknown) has forced him to retire. At his request all medical records are located at Arlington Internal Medical Group, #817-417-9334 or 817-417-9339 (Fax Request). Referral doctors, David Lee, Colleen Sam MD's and MaryAnn Efesoa NP. It totally saddens me to have heard and read of Dr. Hale leaving practice. Having worked for 9 major doctors in a Arlington clinic and choosing him as me and my son doctor for over 25 years its like having a family member go away and never coming back. He was such a warm and caring doctor. My last visit in Oct. 2014 I joking teased him about not aging and needed him to stay around for the final rights of passing for me. *Lol* I'm gonna miss him, Karen, Margaret, Carmen and even though I only saw Dr. Cherry once or twice the whole staff will be remembered as my #LifeStyle Fam.... *Tears*

Dr. Hale has been my doctor for 41 years. He is the best doc in the world. He delivered all 3 of my…read morechildren and has seen our family through a lot of health and personal issue. He takes time with his patients and you never feel like are "just another patient" you feel like you are the only patient. at your visit.

Great for weekend appointments. Fast service from staff and doctor. The doctor always provides…read moreinformation on ways to help to improve your health.

I brought my mom has been going here for years with severely uncontrolled diabetes for years and…read moresevere pain that she had to go to ER. Post discharge this doctor didn't even perform a basic physical exam, he just nodded while she described her symptoms. I had to beg for some basic routine labs because oit's clear with the naked eye the enlargement of her thyroid! When I asked for the labs then he said he would refer me to pain dr to do steroid inject. I worked at UTSW and inform him of the correct specialist referral, he argued and insisted we use his long-time friend's clinic, which felt more like a kickback scheme than genuine care. He repeatedly pushed supplements from his inoffics pharmacy (apparently another "partner" of his) and told us not to go to the ER--even when it was clearly warranted--instead directing us to call his office for a CT scan. I had to practically beg for routine labs, and he wanted us to do at his "inhouse labs" even though it was closed. when the nurse finally agreed to write for labs, she "forgot" to send in the orders or follow up with results. His bedside manner is distant and uncaring, and he even wont let you develop Rapport with him. Every visit feels like a waste of time and money. If you want compassionate care, honest referrals, and a doctor who actually examines you, look elsewhere.

My appointment with Dr. John was by far the best appointment that I've ever had with a doctor…read more I've never felt more listened to by a doctor. Most doctors are in a rush to get you in and out of the office, but not John. I recommend Dr. John to anyone in search of a family doctor. One thing "missing" from his patient rooms are advertisements from drug companies drug samples. Dr. John isn't part of the typical "big Pharma" movement. He's not looking to make friends with drug companies. He's looking to improve the lives of patients.

We have definitely found the right doctor for us! Jordan loves it here. They are so kind, easy to…read moreschedule with, and happy to spend time with you!

This office is one of the best out there in primary care. Derek is a phenomenal provider and takes…read morehis time 1 on 1 with each patient. From pulling you back to take vitals to setting up a plan to better your health it's all him. The office is nicely kept up with and office staff is extremely friendly.

From the owner: We are now accepting new patients! Come in today to see why we are different than other clinics…read moreyou are used to. We don’t rush you out of the door, but rather take time to sit down with you and see how we can best support your needs. Call us to schedule today!

Great doctor and great nursing and office staff. Very professional and caring. Also, very…read moreefficient. A tablet is used to complete information instead of pen, paper and clipboard. You can even pay your co-pay on the tablet. Dr. Miller is great. He send in my prescription via his tablet before he leaves the exam room and its filled before I get to the pharmacy!!

I have been a patient here for over 25 years the professionalism, care, response, and compassion of…read morethe nursing staff has dropped TREMENDOUSLY over the last couple of years!!! I am extremely disappointed! The front staff has gotten just as bad and EXTREMELY RUDE I was even told I could NOT make an appt with my dr to discuss my medications etc just to call back and make an appt thru someone else that answered I am actually thinking of finding another MD after ALL THESE YEARS!!! TSK TSK!

I will never return to this location. i found it through my insurance company and it was close to…read morethe house. I showed up to my appointment on time and was scolded for not showing up 30 minutes early and asked the reason. The receptionist called the Dr in front of me to tell the Dr my reasoning for being "late". I understand showing up early to fill out paperwork but i made the appt at a certain time because that when I was available. After seeing the OBGYN and having a check-up, i get called into the HALLWAY in front of the staff and the Dr tells me my results and prescription; not in the private room but the open area with other patients and staff. I was so embarrassed and could not leave fast enough. They need a refresher course on professionalism.