My company has worked with Spiral Scout for the past several months in building our site and they…read morehave done a phenomenal job. Originally I heard about them through a friend worked with them in building her site. She had only great things to say. Subsequently, working with them directly, I've witnessed for myself their professionalism and skill. The Spiral Scout team is very responsive and quick to iterate changes. When we run into challenges, they're helpful in thinking through problems. Lots of dev teams will just deliver the bare minimum, but with Spiral Scout, they're level of expertise paired with their commitment to excellent work product has made us extremely happy.

I'm a project manager at a design firm in Pittsburgh, PA and have worked with Spiral Scout, on a…read morefew occasions now, for HTML email development. Each time, I've found John Griffin and team to be very knowledgeable, thorough, efficient, and easy to work with. They are always quick to respond with a reasonable quote and are flexible to meet our deadlines. As a PM, I'm always busy juggling projects and am constantly nudging clients and coworkers to get info, so I especially appreciate that they reach out to me during a project to check-in and give updates. (One less thing for me to remember to do!) Once the work is complete, they follow up to make sure the transition went smoothly and my clients are happy with the results. I will definitely consider engaging Spiral Scout for our future development needs and would recommend them to anyone who is looking for a solid web development agency with great customer service.

My Apple Store of choice for every upgrade. The team is always prompt, helpful, and the order‑ahead…read morepickup couldn't be easier. I've bought three generations of iPhones and plenty of other Apple products here, and the service has always been excellent. 7 years ago, my left AirPod died just a week out of warranty--and they still replaced it for free. That kind of customer care sticks with you. Five stars!

One of the most frustrating customer service experiences I've had at Apple…read more I arrived early for my 2:10 PM appointment and checked in as instructed. After waiting for nearly an hour, I watched multiple people who arrived after me get helped and leave before I was even acknowledged. When I finally asked a technician what was going on, I was told that my appointment had somehow been automatically canceled shortly after I arrived. I was then told I would be expedited to the front of the line, but I still ended up waiting another 20 minutes while continuing to watch other customers receive assistance before me. When it was finally my turn, the entire interaction lasted about two minutes. I was told that I needed to update and restore my phone using the latest operating system on my MacBook to troubleshoot the issue. That was it. The reason I came in was because I've been experiencing ongoing problems with my phone, including the display intermittently not showing up and calls dropping during both regular phone calls and FaceTime. I left feeling like my concerns weren't taken seriously and that the level of service I received was completely unsatisfactory. I recently upgraded from an iPhone 15 Pro to an iPhone 17, but so far it honestly feels more like a downgrade than an upgrade. Between the device issues and today's experience, I'm extremely disappointed.

The Best Contact Center Software out there.read more

From the owner: Genesys is the market leader in omnichannel customer experience (CX) and contact center solutions…read morein the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day.

Tech Officers has been an integral part of the design company where I work for a number of years…read more Though I can't speak fully about the nitty-gritty work this company gets into, I am happy to say that anytime- and I do mean anytime- a problem arises related to our IT network, Tech Officers jumps into action. Server room gets flooded in the dead of night? Phones mysteriously lose connectivity at noon? Forget your computer password daily? No worries. T.O. are responsive, trustworthy, and, above all, very friendly when it comes to the range of problems that can be encountered in the realm of IT. I have always had my IT problems solved in a professional and adept manner by T.O. I would recommend this service to any company in need of a more user-friendly IT solutions!

From the owner: Tech Officers is a technology solutions provider for small and medium-sized businesses. We focus on…read moreyour three-year business goals to align your technology spend with your business goals. We concentrate on the people and connections that make companies run efficiently, then we apply the right technology solutions to enhance the business and make it thrive. While we have a team of seasoned IT specialists in the background to keep your business running, you work directly with support individuals that have business experience, who can relate to how you're using technology. We know how technology works so you don't have to. We monitor the latest trends in the ever-changing technology landscape to continually meet your needs. The best solution yesterday may not be the best option today. We then build a roadmap to provide you with solutions tailored to your business, and help you plan and budget for what's over the horizon.

Working with Proleadsoft has been an extreme pleasure. I have worked with my fair share of web…read morepeeps and Proleadsoft is by far the most professional and responsive. As you may know working on your Search Engine Optimization is not a short process, but with the care, education and updates that Proleadsoft provides it's well worth it. Give them a call today to see how they can help you with your online presence to ease your **soon to be** clients through the pipeline

Imran has an incredible ability to create websites and optimize SEO's…read more He also can immensely save you lots of time creating a very user friendly system to manage a large volume of digital files.

My laptop and a cup of coffee had a very bad meeting. With Azam at Love Haight Computer my Mac had…read morea very good one. Within hours of what I can only describe as a domestic tragedy, he'd diagnosed, dried out, and resurrected my machine -- no data lost, no drama, and no lecture about why I shouldn't work next to liquids (Note to self: never trust "locked" coffee mugs again). He even expedited the repair when I mentioned I was heading out of town, which tells you everything about how he runs his shop. He offers data backup and recovery as his bread and butter, and given my luck I didn't need it -- but I was genuinely glad it was there if I had. Friendly, fast, clearly knows his craft. If your tech ever has a bad day, Azam is exactly who you want on speed dial.​​​​​​​​​​​​​​​​

Says open online. Went toy shop and it is closed. The door says call to make appointment. Person…read moreanswered and was no help. Will not recommend to anyone. Thank you for nothing.

We had a HIMSS Trade show and as usual we were working on the Roll Up Banner for our new ZenSnapMD…read morepromo and also two brochures. Sharon at the Banner Shop did a great work of communicating with graphics issues on the huge banner and printed in just a day. Also one of our designers mistakenly laid out a brochure on an A4 layout, and I did not have time to change the layout so I asked Sharon if she could print it on A4, and again in one day they have finished the job. So this will be our go-to place for printing from now on.

Our association needed a banner quickly for our national convention. Luckily we were able to find…read moreBanner Shop. Jeff Guan , the owner, was able to design and produced one pretty much exactly as we specified on a timely manner. He and his staff were very helpful and responsive, and the price was extremely reasonable. If anyone ever needed a banner or other printed promotional materials, we highly recommend the Banner Shop. Thanks to Anna for getting this done for the association.