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    Worcester Apartment Rental Agency - weRENTcentralmass.com #1 apartment rental agency in Central Mass - Worcester

    Worcester Apartment Rental Agency

    (22 reviews)

    tl;dr - Astonishingly unprofessional, incompetent, and erratic employees. For the sake of your time…read moreand sanity, do not deal with this company. I am sure there are good people at Werentcentralmass that are professional and competent, however, I did not encounter them. Admittedly, I should have read the countless poor reviews of this business and of Joe Ward before I dealt with them, so shame on me. Either way, this is my complete and honest review: I was shown an apartment by Joe Ward that had been gutted with the promise it would be ready for August 1st. It seemed like a great deal for $1295, so the next day I went into the office to put down a $700 deposit that would "take it off the market". Before I signed the application, though, I had a few questions about the strong legal language in the fine print at the bottom of the application. The language stated that if you were approved for the apartment, and decided you did not want it, they kept your deposit. It also stated that if the landlord decided he wanted to keep your deposit, werentcentralmass is entitled to AN ENTIRE'S MONTH RENT ON TOP OF THAT. This is pretty excessive. I have dealt with shady landlords before, so I just wanted to discuss this with someone before I signed, especially because I was putting a deposit down on an apartment that technically did not exist. The questions and concerns I had were reasonable, but the person, Rochelle, with whom I dealt was astonishingly unprofessional. She acted as if I was personally insulting her by questioning the legal language. She was dismissive, impatient, and rude. Before the door even closed behind her, I could hear her complaining. I also encountered her on the way out of the building and by the looks she gave her friend, you would have thought she was in high school, and not an adult representing a business. Again, ASTONISHINGLY unprofessional. This should have been all the red flags I needed for this company. However, Joe Ward breezed in after her and assured me everything was above board. I was uneasy, especially after the receptionist and he argued through the wall about the actual price of rent for the apartment. None of them wanted to "put anything in writing". Red flag number 2. I really liked the apartment though, so I put down the deposit. After this I was strung along with requests with more documentation, all of which I provided, and then, radio silence. I called, texted, and emailed Joe Ward day after day and heard nothing. I called werentcentralmass several times over a series of days and always got their voicemail AT A BUSINESS DURING BUSINESS HOURS. I was becoming very uneasy as the move in date loomed closer. THREE WEEKS after I put down the deposit, I then saw the apartment listed again for $100 more with the caption "This won't last!" Unreal. I finally cornered Joe on his office phone and he claimed "I didn't get your messages", "I have two Alannas in my phone" "Insert generic excuse" etc. Supposedly it had taken two days for them to decide I was not approved and three weeks for me to find out. If I had not hounded them, I probably would never have been told. Ironically, the keeping of the deposit is to ensure that YOU don't waste THEIR time and leave them scrambling to find a tenant. Excuse me now, while I scramble to find an apartment. Unbelievable way to run a business. 10/10 do not recommend.

    This place is horrendous and sucks. Stay far, far away. My wife and I viewed a place that we really…read moreliked and wanted to rent. Sabrina took our application and deposit for the one bedroom unit and disappeared for the next two weeks. She only bothered to reach out to tell us that the unit we wanted was already "rented out" despite us putting a deposit down. I can't forget to mention that our deposit was cashed immediately. In Sabrina's defense, she tried to remedy the situation but all the new units she was showing us were utter crap so we requested the deposit back which she said we would definitely get back in full. Two weeks go by without a word until I had to hound her. When I finally got Sabrina on the phone she said oh crap I'll check on that and get back you. Of course she never does. We finally got a check in the mail a week and a half later but not even the for the full amount and now I can't get a hold of anyone. They're keeping my money at this point. I will be copying and pasting this review on all forms of social media. Stay far away from this ridiculously unprofessional place. Nothing but scam artists and crooks. I usually give people the benefit of the doubt, but I am going out of my way to write a review and warn people to not deal with this place. I feel bad for anyone who has had to deal with these guys already. Seriously, go read the other reviews and you'll know why they suck. Sincerely, a guy who was just robbed of a deposit

    J & J Real Estate

    J & J Real Estate

    (19 reviews)

    We worked with Javier twice! First time , as a buyer and he is the broker at seller s side. It s…read moreour first time purchasing house but we had good impression about the seller s broker at that time!, Better than our own broker! Second time was couple years later that we decide to sell the same property, so we thought of him and found Javier again. Honestly, we are really glad that we finally had him with us this time! Very professional, efficient and very Easy to work with. We are not familiar with all the regulations and certificates of Worcester. He called , explained and took care of many things that would be overwhelmed for us. We are lucky to have Javier worked with us! Highly strongly recommend if we decided to Move back again, we would still find him ! Thanks Javier. Wish you a happy/ success year of 2017 C&G

    Would give negative stars if possible!!! My boyfriend and I came from out of state to look for…read moreapartments with Javier, we called a week in advance and booked a 2 hour appointment with him to see multiple houses! HE NEVER SHOWED. We waited an hour at his office....never once did he call to explain his lateness and subsequent absence. He couldn't be reached by phone at all. Yelp and google and the website says they are open at 10am on saturdays but that is clearly not the case. We waited at the locked office listening to the phone ring for an hour. Do not use this company!!! Complete waste of our time and ruined a whole day of apartment hunting as we carved out time to see his properties. Disrespectful and unprofessional!

    Micozzi Management

    Micozzi Management

    (20 reviews)

    I live in New York State and my daughter (full-time college student) accepted an internship in…read moreNorthborough mass. we had to find a safe/clean convenient location in a short amount of time. With the familiarity of the area and limited opportunity to do much searching I was able to contact Micozzi management and rent a one bedroom apartment site unscene. From the first interaction of being willing to share videos and pictures ,to every interaction along the way (having keys, mailed to getting support with figuring out the heating system and cable issues. All of the first time move out that a young adult had to figure out on her own) everybody in the group was cooperative, flexible, highly responsible, and responsive to every question and and need that arose for us and my daughter's first living on her own experience out of state. Whether it was through text or email communication, everyone was efficient quickly, responsive, and always supportive never once did we feel like we were a bother and I was very confident in her short term stay in Northborough mass that she was gonna be able to have any questions and issues resolved immediately if anything would happen to arise. Highly recommend the Micozzi management group; specifically we rented at the Northborough mass location, and if the folks that we dealt with at that location are a tiny representation of the group as a whole couldn't ask for better! Michelle Camacho New York

    I had several break-ins in this unit as well as my automobile in their parking lot on Elm St. Heat…read morewas jacked up to very high; you had to use a wrench on the radiator which was not explained to me by the agent who showed me the place. I could go on about maintenance issues. Neighbors not friendly to gays; don't let smiles fool you. Also, might want to avoid Grafton and Millbury. If you do live in any of these places, invest in a high quality deadbolt and keep your spare well hidden. Only trust reputable locksmiths. Don't always trust reviews about locksmiths. It may seem like a contradiction since I am leaving a review. Please don't overlook anything regarding safety, but don't sweat fools. You have a right to live in these towns, just be aware that some people are nuts.

    Starter Line - realestatesvcs - Updated May 2026

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