I've sold two properties with Rheault Realty. Tom Rheault gave excellent market guidance on how to…read moreprice, when to sell, and what to fix up so that the properties would sell at a fair price without lingering. Both properties had multiple offers within one week of listing, and sold well above the asking price. Ben Doane handled the details including advising about the various offers, sale doc preparation, and helping with the various permits and final bills that needed to be gathered for the closing. I am very pleased with the services that this agency provided.

Rheault Real Estate has helped me through 3 home sales and 2 home purchases in the last 14 years!…read more Each time Tom was professional, right on point with pricing, timing and communicated each step through the sale & purchase! His attention to detail and keeping in touch through the process are outstanding! He knows the market, and will do anything necessary to see you through your home sale or purchase. Rheault Real Estate is #1 in my book.

Justin and his team helped us sell a small single family property in Worcester. Despite it being a…read moresmall low dollar transaction, we felt like we were given the same level of service as any other client. They were attentive, professional and brought us a great buyer. I would highly recommend Justin and his team, especially if you are looking to buy or sell a commercial property as we've also worked with Justin to buy and lease an industrial building and he's also delivered for us on that property as well.

I had a wonderful experience working with Justin and Alicia. They are extremely thorough and…read moreprofessional real estate agents. This was our first experience selling a home and Justin made the process easy. He gave us a realistic expectation of the asking price based on the current market environment and recommended a few minor repairs to get our house market ready. The staging, photography and open house was well organized. Though we had already moved, he kept us well informed all along. Alicia was fantastic and made sure everything was in order before our closing date. I would highly recommend them for any real estate purchase/sale in Central MA.

Just purchased a condo using Mary Ellen as my real estate agent. I placed an offer on a condo in…read moreWorcester last year, but the bank wouldnt deal on the price. She stayed on the lookout for me and in January the price dropped to $35,000 lower than last year. She notified me and I had an offer to the seller by the end of the day. If she wasnt watching the listings I would have missed the price drop. Mary Ellen knows the Central Mass area really well and treats her buyers like family. She has been in the real estate business for a long time and has lots of connections. I would definitely recommend her to anyone in the market.

We were purchasing our first home, and Mary Ellen was exceedingly helpful with regards to showing…read moreus the ropes and the things to watch out for. She was honest and up front and always willing to help. She was always available when I needed to talk to her and made the process less stressful. Even though we missed out on a couple houses at first she helped us keep our eye on the prize and we ended up with a great home.

Melissa Hurley is an enthusiastic realtor who actively worked hard to help me find a place to call…read morehome. I called her and we planned on meeting to talk about my interests but overnight she set up a house to see and the next morning we were touring a home. I was glad she followed protective measures for covid. Within a few weeks I got a condo that we closed on quickly!

We relocated from out of state with the help of Melissa. Our house hunting experience was quite a…read morejourney. There was this one house we visited 3 times and ended up not getting. We also backed out of an accepted offer because the house my husband liked was back on the market. Melissa was very friendly and easy to work with through out all this. I do think she brought peace and calmness to our experience. She was very responsive and attentive to our requests, and was quick to set up showings. She even brought me a rose for Mothers Day--a small gesture but heart warming. She was very professional in giving us advice and very efficient in putting an offer together, which was important given our tight timeline. Closing was uneventful. All in all we are very happy that we chose Melissa to be our agent. I wouldn't hesitate to recommend Melissa.

Mike was an amazing agent to work with and successfully sold my investment property last week!!…read moreMike was there every step of the way to get the job done. He was very responsive and took the time to answer all my questions and ensure I was comfortable with every decision. He also has a bunch of connections to refer me to when I needed it and everything was smooth. I will be referring Mike to any of my friends that are looking to buy or sell their house. He is a great Real Estate Agent and I highly recommend him!

I think I'm in love (or just plain spoiled). Mike is a real estate guru. I truly cannot say enough…read moregood things about him. I have personally used him four (4) times in purchasing and selling houses. He is extremely knowledgeable about the market, what is out there, what the fair price is and will negotiate and be able to back his numbers us with facts. As a real estate attorney I represent people who are buying and selling homes where Mike is one of the brokers. This is where I know I'm spoiled. Deals do not fall through, he attends the home inspections, he negotiates again (if necessary), he ensures that all documents that are required are timely received (such as smoke detectors certificates, leases, etc). Mike is on the ball when it comes to deadlines and communicate well when extensions are needed. He makes my job a lot easier when he is involved.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

My partner and I are first time home buyers and our experience with Robbie Reutzel was great. We…read moreworked with him from November 2020 to June 2021. We got an offer accepted in April and closed in June. Rob was a very responsive and punctual agent. Scheduling open houses and private showings with Rob was very smooth, sometimes we went to a few properties in one day. Rob's feedback to properties were very honest and as first time home buyer's we would have missed those aspect if he had not mentioned it. There was a property with a major tilt and Rob pointed it out...it was making us dizzy. It was great having Rob to help answer our questions about the roof, the heater, water boiler, septic tank age and so much more. He would also provide comps of similar properties that sold recently in the area. Overall, we had a great experience with Robbie and would highly recommend him.

Erin just helped us buy our first house, and I honestly don't think we would have gotten what we…read morewanted if it weren't for her tenacity! I grew up on the West Side, and definitely wanted to live there. Everyone told us it was out of our budget, but Erin found us a great house within an hour of it hitting the market. She is totally on top of new listings! THANK YOU ERIN!!!!! P.S. And thanks for the house warming plant.

From the owner: Real Estate Sales Worcester and surrounding towns.read more

tl;dr - Astonishingly unprofessional, incompetent, and erratic employees. For the sake of your time…read moreand sanity, do not deal with this company. I am sure there are good people at Werentcentralmass that are professional and competent, however, I did not encounter them. Admittedly, I should have read the countless poor reviews of this business and of Joe Ward before I dealt with them, so shame on me. Either way, this is my complete and honest review: I was shown an apartment by Joe Ward that had been gutted with the promise it would be ready for August 1st. It seemed like a great deal for $1295, so the next day I went into the office to put down a $700 deposit that would "take it off the market". Before I signed the application, though, I had a few questions about the strong legal language in the fine print at the bottom of the application. The language stated that if you were approved for the apartment, and decided you did not want it, they kept your deposit. It also stated that if the landlord decided he wanted to keep your deposit, werentcentralmass is entitled to AN ENTIRE'S MONTH RENT ON TOP OF THAT. This is pretty excessive. I have dealt with shady landlords before, so I just wanted to discuss this with someone before I signed, especially because I was putting a deposit down on an apartment that technically did not exist. The questions and concerns I had were reasonable, but the person, Rochelle, with whom I dealt was astonishingly unprofessional. She acted as if I was personally insulting her by questioning the legal language. She was dismissive, impatient, and rude. Before the door even closed behind her, I could hear her complaining. I also encountered her on the way out of the building and by the looks she gave her friend, you would have thought she was in high school, and not an adult representing a business. Again, ASTONISHINGLY unprofessional. This should have been all the red flags I needed for this company. However, Joe Ward breezed in after her and assured me everything was above board. I was uneasy, especially after the receptionist and he argued through the wall about the actual price of rent for the apartment. None of them wanted to "put anything in writing". Red flag number 2. I really liked the apartment though, so I put down the deposit. After this I was strung along with requests with more documentation, all of which I provided, and then, radio silence. I called, texted, and emailed Joe Ward day after day and heard nothing. I called werentcentralmass several times over a series of days and always got their voicemail AT A BUSINESS DURING BUSINESS HOURS. I was becoming very uneasy as the move in date loomed closer. THREE WEEKS after I put down the deposit, I then saw the apartment listed again for $100 more with the caption "This won't last!" Unreal. I finally cornered Joe on his office phone and he claimed "I didn't get your messages", "I have two Alannas in my phone" "Insert generic excuse" etc. Supposedly it had taken two days for them to decide I was not approved and three weeks for me to find out. If I had not hounded them, I probably would never have been told. Ironically, the keeping of the deposit is to ensure that YOU don't waste THEIR time and leave them scrambling to find a tenant. Excuse me now, while I scramble to find an apartment. Unbelievable way to run a business. 10/10 do not recommend.

This place is horrendous and sucks. Stay far, far away. My wife and I viewed a place that we really…read moreliked and wanted to rent. Sabrina took our application and deposit for the one bedroom unit and disappeared for the next two weeks. She only bothered to reach out to tell us that the unit we wanted was already "rented out" despite us putting a deposit down. I can't forget to mention that our deposit was cashed immediately. In Sabrina's defense, she tried to remedy the situation but all the new units she was showing us were utter crap so we requested the deposit back which she said we would definitely get back in full. Two weeks go by without a word until I had to hound her. When I finally got Sabrina on the phone she said oh crap I'll check on that and get back you. Of course she never does. We finally got a check in the mail a week and a half later but not even the for the full amount and now I can't get a hold of anyone. They're keeping my money at this point. I will be copying and pasting this review on all forms of social media. Stay far away from this ridiculously unprofessional place. Nothing but scam artists and crooks. I usually give people the benefit of the doubt, but I am going out of my way to write a review and warn people to not deal with this place. I feel bad for anyone who has had to deal with these guys already. Seriously, go read the other reviews and you'll know why they suck. Sincerely, a guy who was just robbed of a deposit

Martha Convners, Lamacchia Realty…read more I've known Martha for years, even before we were ready to buy our first home. Whenever I had questions about the housing market, she was always the one I'd consult. Martha gave us honest, realistic advice and helped us understand where we needed to be with our credit and down payment goals. She always had a trusted lender or resource ready to connect us with, which made the process so much less overwhelming. When it finally came time to officially start our home search, Martha went above and beyond. She worked long hours and toured multiple properties with us in just one week. Her knowledge of the market was clear, and it was obvious she had earned the respect of other realtors--many of them already knew her well. I truly enjoyed working with Martha. Her responsiveness, professionalism, and strong work ethic made this experience not only manageable but exciting. We're so grateful to have had her by our side during this important step in our lives.

Dear Martha Convers,…read more I wanted to take a moment to sincerely thank you for all your help in selling my home. Your professionalism, guidance, and support made the entire process a smooth and stress-free experience. I truly appreciate how seamless the transition was, and I couldn't have asked for a better partner in this journey. I had a wonderful experience working with you and would gladly recommend your services to anyone looking to sell their home. Thank you again for making this such a positive and successful experience. Warm regards, Jefferson