After being pretty frustrated with two previous management firms I found PMI, and after having a…read morephone interview with Mark (the owner of the Worcester PMI franchise) felt good with moving forward. They have been managing a univesity 3 decker building for me now for the past year and so far so good. They usually get back to me on-time, and have a solid team of folks working there at the office. Give Mark a call, he's a solid dude.

Mark and the team from PMI are awesome. I live out of state and they have helped my life so much…read moreeasier. Without Mark and PMI, I don't think I can keep my property in Worcester. They respond to tenant's issues quickly, honesty and transparency in all the costs and they are great in looking for new tenants. Regardless any issues from maintenance to renovation, PMI will take good care of. I don't have to worry about anything. I feel very lucky that I have found Mark and PMI. Highly recommended!!!

Tim at CJL recently helped us with the sale of our family home. It was an unusual property and he…read moredid a great job of marketing it to the appropriate buyers. He worked very hard throughout the process, keeping us informed every step of the way. We were surprised at how fast things happened, but all for the best. Tim's professional and friendly manner made him a pleasure to work with. I would not hesitate to recommend Tim and CJL!

We have had a great experience with CJL over the past 4 years. The team is always responsive,…read morefriendly, and happy to help in a timely manner. Shout out to Caren K. who has been a huge help with our lease renewal, always making sure we stay informed and updated throughout the entire process. Overall an excellent team to have as a renter in Massachusetts!

I live in New York State and my daughter (full-time college student) accepted an internship in…read moreNorthborough mass. we had to find a safe/clean convenient location in a short amount of time. With the familiarity of the area and limited opportunity to do much searching I was able to contact Micozzi management and rent a one bedroom apartment site unscene. From the first interaction of being willing to share videos and pictures ,to every interaction along the way (having keys, mailed to getting support with figuring out the heating system and cable issues. All of the first time move out that a young adult had to figure out on her own) everybody in the group was cooperative, flexible, highly responsible, and responsive to every question and and need that arose for us and my daughter's first living on her own experience out of state. Whether it was through text or email communication, everyone was efficient quickly, responsive, and always supportive never once did we feel like we were a bother and I was very confident in her short term stay in Northborough mass that she was gonna be able to have any questions and issues resolved immediately if anything would happen to arise. Highly recommend the Micozzi management group; specifically we rented at the Northborough mass location, and if the folks that we dealt with at that location are a tiny representation of the group as a whole couldn't ask for better! Michelle Camacho New York

I had several break-ins in this unit as well as my automobile in their parking lot on Elm St. Heat…read morewas jacked up to very high; you had to use a wrench on the radiator which was not explained to me by the agent who showed me the place. I could go on about maintenance issues. Neighbors not friendly to gays; don't let smiles fool you. Also, might want to avoid Grafton and Millbury. If you do live in any of these places, invest in a high quality deadbolt and keep your spare well hidden. Only trust reputable locksmiths. Don't always trust reviews about locksmiths. It may seem like a contradiction since I am leaving a review. Please don't overlook anything regarding safety, but don't sweat fools. You have a right to live in these towns, just be aware that some people are nuts.

RENTERS BEWARE!!!!!!! Total scam, prior to filling information out. (Which I have good credit, no…read morearrests, perfect record, my Fiancé has perfect credit, no records, etc.and no reason to not accept us) Dan and Monique SCAM SCAM SCAM!!! RENTERS BEWARE!!!!!!! I looked at an apartment, spoke to some woman who said, she had pull and would make it happen by the 1st. I have around a 700 credit score, I have zero issues for anything. As a NEMT driver, I meet so many people. This company is buying out houses in Danielson/Putnam etc. I have several patients whom 7 hills bought out their apartments and in one instance, kicked them them out, after a 10 year stay. That patient of mine warned me, explained things broke, and 7 hills lied to HUD saying, they fixed all the things that HUD needed fixed during an inspection. So, obviously HUD refused to pay after the inspection because 7-hills lied and said it was fixed when clearly they didn't. Good luck to 7hills treating a small town where everyone knows each other and word is already around to stay away from this SCAM COMPANY! During the showing of apartment the woman (Heather O'Brien) who showed me it. Said, we believe in giving second chances and we discussed the one eviction that I had, we discussed that I didn't want to apply unless that wasn't going to be an issue. She said she had pull and it wouldn't be an issue. Below are screen shots of our conversations!

Owner/Property manager allow tenants to have master keys to all apartments. Be aware and have…read morecameras! Also you will never get your mail because the door buzzers don't work and the elevator is on its last legs. Also found mouse in my AC when taking it out of the window

I was completely blown away by the service I received. To…read morebe honest, I have had bad or so/so experiences as a tenant, working with my landlords property managers in the past. Rayshell and her team were always available. Or returned any correspondence in a reasonable time frame. If an issue arose with the property. One of the members of the team would be at the unit to investigate and/or get the appropriate service that was needed for the issue. ie. Pluming, electric, ext. as soon as they were available. Ledgers were always up to date and accurate. Their app is also very user friendly. Finally, I cant harp enough about their professionalism! Each time I met with either Rayshell or a team member. I felt informed and educated about Landlord/Tenant rights and obligations. I wasn't always happy. However, I respect that proper protocols were enforced and explained. I cant wait until I'm ready to buy a home of my own. I believe they will utilize the same degree of care within their reality company.

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I've sold two properties with Rheault Realty. Tom Rheault gave excellent market guidance on how to…read moreprice, when to sell, and what to fix up so that the properties would sell at a fair price without lingering. Both properties had multiple offers within one week of listing, and sold well above the asking price. Ben Doane handled the details including advising about the various offers, sale doc preparation, and helping with the various permits and final bills that needed to be gathered for the closing. I am very pleased with the services that this agency provided.

Rheault Real Estate has helped me through 3 home sales and 2 home purchases in the last 14 years!…read more Each time Tom was professional, right on point with pricing, timing and communicated each step through the sale & purchase! His attention to detail and keeping in touch through the process are outstanding! He knows the market, and will do anything necessary to see you through your home sale or purchase. Rheault Real Estate is #1 in my book.

We've cycled through 3 property management companies over the last decade, and GIM is by far the…read morebest. They actually return calls, handle maintenance efficiently, and have even increased resident satisfaction scores. Mike and his team are top-notch.

I had a very disappointing experience with GIM Property Management. Communication has been…read moreextremely poor. One of the most frustrating issues was a condo document amendment that took almost a year to complete due to their lack of responsiveness. After all that time, it turned out the amendment had been done incorrectly, requiring additional time and effort to address something that should have been handled properly from the start. What's even more concerning is the lack of transparency in their billing practices. Charges have appeared without proper explanation, and requests for supporting documentation or invoices have not been adequately addressed. This raises serious concerns about how they conduct business. Overall, the experience has felt unprofessional, disorganized, and frustrating. I expected a much higher level of accountability and responsiveness from a property management company. Based on my experience, I would strongly encourage others to proceed with caution.

I loved living here, the only bad thing I can say it wasn't long enough!! I only moved because my…read moremother in law got sick and we had to take care of her. A secure lot to park in. A security guard at the door wed-sat (busy nights for bar hoppers) This Loft was sooo quiet we never once heard our neighbors next door and they had a brand new baby! Wish they still had rentals, but as we expected every unit has been sold.

I wish I could say I reviewed the property but sadly I cannot. I tried to contact them 4 times…read morewithin a week to go look at a unit I wanted to rent. I called within their hours (which are ridiculous: Monday, Wednesday and Friday between 9-4) I left 4 messages and no one ever got back to me. The people that answer their answering service are not in this state nor do they know anything about the apartments. They are purely their to just take messages. I wanted to rent here but after this, I think I'll pass. If it's this hard to get a hold of them to rent and give them money, I can only imagine how it would be if I needed something. I read this in other reviews and I should have heeded their warnings. Super unprofessional. Take your money and go to Avalon in shrewsbury, they are nice and helpful and professional.

The worst properties to rent.. they got mice and roaches in there building all they do is paint ova…read moreshit like if it look new it's looks so awful the ppl in the office have attitude they need to fix and I almost fell when it snowed they lucky I didnt fall I would of sued them so fast. Would never ever rent from them again nasty ass properties!!!!!!! All they care about is are Money smh!!! Cuz if we don't have it they ready to kick us out

These people are scumbags. Mold, mice, and roaches. They think putting wire scrub pads in holes, is…read morepest control. They think putting a piece of wood in the ceiling, is going to stop a leak from a sewage pipe. In 1 year, the second floor had a rainfall coming through the bathroom and kitchen ceiling 4 times. Heat doesn't work properly and they have no idea how to fix anything. 12 maintenance requests in 1 year. Takes over 10 days for them to even send someone and they never know what they are doing. They will send you a 30 day notice without any explanation. They will keep your last months rent and claim it's a lease fee. They will keep your security deposit and claim it's for damages, even if there are no damages. These are scam artists, who steal from hard working people. Bottom of the barrel trash.

Justin and his team helped us sell a small single family property in Worcester. Despite it being a…read moresmall low dollar transaction, we felt like we were given the same level of service as any other client. They were attentive, professional and brought us a great buyer. I would highly recommend Justin and his team, especially if you are looking to buy or sell a commercial property as we've also worked with Justin to buy and lease an industrial building and he's also delivered for us on that property as well.

Alicia was an excellent realtor! Her and Justin helped us through the process of buying our first…read morehome. She answered all of our questions promptly and supported us through all the anxieties of buying in a very difficult housing market. In the end, she helped us get a perfect first home! I would recommend The Jarboe Group to anyone buying in the area.