Mikala was wonderful and left paperwork to document her visits. She kept me posted on Greta,…read moreincluding pics of them bonding. It was a good fit and I'm grateful for that. Next time I need to travel for 2+ days, I will give you a call. Hopefully Mikala's schedule will be open and she's available. Thanks very much

This is an excellent pet sitting service. I am very picky about who takes care of my 15-year-old…read morecat, and I've always had excellent service from Pet Sitters of Charlotte. I no longer live in Charlotte, but my daughter and the cat do, so they still use this service. They are very professional and go out of their way to help. They will send your pet sitter to your house or apartment before the date of service so you can see if this is the right person for you. Let your pet decide if the person is right for them. Do not hesitate to use this service!

Words cannot express the gratitude I owe Cynthia and her son. They took care of my dog while I had…read moreto be hospitalized for 2 months! I think of Cynthia often of how well my "Nikki was taken care of. Knowing that my dog with Cynthia was the only thing I did not have to worry about. God makes angels and Cynthia is one of them. Thank You, Carol L

I rarely ever give a five star review...but this fine facility and it's owner (a wonderful…read morelady)... deserve it. We were coming from our home in Indiana....Visiting family in Monroe. Weeks prior I had to find a good facility to board our dog....Who did not mind answering my questions. We were only staying 2 to 3 days....Looking at this fine facilities yelp reviews...well let's just say I'm happy the reviews were right on point....when their reviews are honest they can be helpful... The facility was very clean...the owner was very helpful when it came to answering all of our questions and addressing all of our concerns. We even got a video which was wonderful. The price was fair. We even had to leave a day early. She was very gracious and very accommodating. Our Pets treatment was that of a loving atmosphere. We will definitely use Unleashed again.

My cats can handle being alone for a few days but my daughter's cat has major separation anxiety…read more Mine will eat when they're hungry and so their food will last a few days. Hers? When presented with four days of food, he's going to eat all of it and get sick. So it was time to bring Goose to Pet Palace. A wonderful clean facility. Lots of space, lots of light and yes, the cats are in a special side room with an exclusive door. When Pet Palace called and told us that Goose wasn't eating, I headed over to check on him. I brought some of his special treats and got to see exactly how he's spending his time. It's a nice big space - around three feet wide and six feet high with three levels. It's like a little apartment. And yes, clean. With his treats, Goose was happy. And he was happy to have me visit. So yeah, I'm really happy that while my daughter visited friends, Goose is good, the trip was good and my daughter is home now. [Review 20806 overall - 3505 in North Carolina - 1790 of 2023.]

Pet palace is amazing and so great with my Pepper. He loves coming here. Pepper always leaves…read morehappier than he arrives

I brought my very fluffy diluted calico named Eevee in yesterday for her first ever grooming…read moreappointment. Adam & team made us feel comfortable from the very start and he was able to give her the lion cut I wanted! I can tell Eevee feels great and she looks amazing with her new cut (she smells so good too!) We will definitely be back and I will be recommending this business to all my fellow cat owners!

Albert is a 16yr old manx so a senior plus overweight he doesn't groom himself like he should so…read morehaving him groomed was valuable for his health. So soft after the grooming ready to wear a spot out on his fur. They said not too stressful for him which was my one concern as Albert's sister would never tolerate a grooming but she self-grooms

Update: apparently they were sold to PetVet. I left a message for a vet to call me yesterday, no…read morecall back. I left a voicemail this morning, no callback. I called 6 times this afternoon and no answer. I'm here now and they can't tell me any information on the owner. Be aware, multiple doctors and staff have recently left. No notification was sent to my knowledge. They seemed to have things under control but I wish I would have known about the staff changes.

Around 15 years ago, my previous vet retired and referred me to Sharon Lakes. Even though it is…read moremuch farther from my home and in a more sketchy neighborhood, I trusted the judgment of my former vet and have been a client of Sharon Lakes since then. My dog actually loved going there because the staff knew her well and always treated her well. Over those years, I have spent probably close to $20,000 between kennel and veterinary services. (In some years, I have used the kennel for 50+ days.) I had a trip in late June, so as I have done many, many times before, I booked the kennel about 6 weeks in advance, so I thought all was well. A week before my trip, I received a text saying that the kennel would be closed for "reinnervation" (yes, that's how it was spelled!). I was baffled how they could make a decision to renovate at the beginning of the summer travel season and why in the world they would wait weeks after I had booked the appointment to notify me my appointment was being cancelled. That didn't sound at all like the behavior of the staff I had been dealing with for years. This seems an egregiously unprofessional way to treat one of their most loyal (and most profitable) clients. So at the last minute I had to find an alternate kennel in the middle of the busy summer travel season for a 15-year-old dog who has never kenneled anywhere besides Sharon Lakes--not the kind of stress a senior dog needs. The alternate kennel requested an additional vaccination that is usually optional for senior dogs so my dog lacked, so I hurried to Sharon Lakes to get that vaccination. During the much longer wait than normal in the waiting room, a twangy low-brow country music with profanity was blasting over the speakers (thankfully, this had never been the case before), and the front staff was full of people I had never seen before. Clearly something was very different. Only later did I find out that the entire staff had left after the hospital was recently purchased by a big faceless corporation. There was nobody employed there from the Sharon Lakes that I've known for years. In fact, there were no full-time vets there at all. That explains why I recently had to ask repeatedly for someone to approve a refill of the heartworm pills that I order annually. Then, to add insult to injury, after I had jumped through the hoops to find a different kennel at the last minute, 2 days before I was to leave town, I received both a text and an email asking me to confirm that I would be there for the boarding appointment--the same appointment that had been cancelled. So I had to text back to clarify why I was being to asked to confirm an appointment that was supposedly cancelled. They replied that it had indeed been cancelled but didn't explain why I was still receiving requests to confirm. This place has clearly been left in disarray, a sad shell of what it used to be, with a completely different front staff and evidently no full-time vets. This is no longer the facility we have known and loved for many years, so I'll be moving to a new vet and kennel. Postscript: I just picked my dog up from the new kennel that is much closer to my home. I was surprised to see that it was $10 per night cheaper than what I had been paying. New owner: Please spare me the vague and shallow "call us to discuss your concerns" copy-and-paste response. I've just plainly and publicly stated my concerns; there's nothing left to discuss in a non-public forum. The only reason I had traveled so far to that neighborhood was for the staff, but they are all gone. Nothing more to discuss.

We have 2 dogs who are very different in every way. One is a 10 month old puppy with lots of energy…read moreand the other is a 12 year old Yorkiepoo with cataracts and dietary restrictions. There is no where else I trust to meet both of their needs! (Especially the older one) the puppy gets plenty of play and exercise and the senior dog gets the one-on-one attention she needs and craves. This is really the best place you can leave your fur baby and feel 100% worry free.

Amanda will definitely be dog sitting for us in the near future. Her sincere love of animals…read morereally comes through with each visit. She is patient and a lot of fun. My Bryce loves her too. Amanda and Richie even helped with a trick I've been trying to teach Bryce for sometime now.

I use them every time I go on vacation and they are great! I get the same 2 girls and they send me…read morepictures and give me great descriptions on how they are doing. I wouldn't use anyone else.

One of my two dogs is pretty high needs, as far as medication as well as his general level of being…read morespoiled. Pam and all of the sitters at Love and Kisses who have taken care of them have made traveling possible for me! They always do an EXCELLENT job and, most importantly, follow the medication schedule. Being able to travel and know that my fur babies are in great hands is priceless. When I come home, the pups are happy to see me, but they are also calm and not starving for attention because they have been so lovingly care for. I can't recommend Love and Kisses enough!

Umbrella Pets is amazing! Kim is VERY professional and cares greatly about any pet. I've left my…read moredog (that is not always the easiest) with her, and she welcomes him back with open arms. She has ample patience and great communication. Highly recommend her services! Much preferred to a vet or other overnight services; comparable in pricing.