Amanda! My dog, Archie has fallen in love with his groomer! He's excited to visit every single…read moretime. But first he must smother her in kisses! I've tried other groomers and he doesn't play nice. He always comes back with a Westie cut and trimmed toenails. It's difficult to get an appointment with Amanda so, I usually book grooming sessions in advance.

I normally take my dog here to get her groomed and the service is always good. I even tip. But…read moreyesterday I dropped my dog off to get groomed and I didn't have a good experience I called to find out what time my dog would be ready and the lady that answered the phone stated that she would be ready at 4pm just for me to call right back and the groomer said that my dog would be ready in 10 minutes. When I arrived to pick my dog up the groomer was outside in the parking lot so a man had to give me my dog he also stated to me that the groomer said I could no longer bring my dog here because I had a attitude. In which I did not. Now I was upset but I didn't have an attitude. The groomer Amanda is the one who made the statement about me not being able to bring my dog back after I already paid and tipped her. So yes I wanted my tip back because if I'm paying for a service I expect great customer. Also when I dropped my dog off she showed me the chart of the different cuts and I picked the one I wanted I also stated that I wanted my dogs ears clipped the same length as her face she didn't do that either. I spend so much money here and I always bring my dog here for her grooming needs. But after yesterday will not be returning.

I have been so pleased with The Dog Salon! We have been taking our elderly dog here for some time…read morenow, and now they take care of our new rescue. Thank you, Rel!

Wanted to love this place SO BADLY, but I think they specialize in small dogs or poodle type dogs…read more(and short haired dogs). I will give 2 stars for how organized they are (when we arrived, the names of all the dogs and who is grooming them is on a white board and check-in is very easy). They were also very communicative prior to the appointment. Staff were all very nice. When I picked my dogs up after 3:5 hours and both were still a little bit damp. I noticed one dog had wet ears and a few knots behind her ears so I combed those out when we got home. Because she was damp upon pickup, she dried with her fur going all over. She is soft and fluffy though. My other dog, however, when I got home I noticed in the sun one area of his skin was super pink. I moved his fur back and noticed a whole patch of skin was raw. I'm not sure if they brushed too hard or with the wrong type of comb, but his skin was almost bleeding (the skin is a little broken in a few areas). The rest of his body seems fine but this one patch is raw which has never happened before. We just moved here so finding a new groomer and vet has been my biggest stressor. I know large dogs can be REALLY hard, but we had an amazing groomer back home so I know it can be done. They seemed to be doing great with the small shih-tzus and poodles and such, so I think if you have that type of dog, you would be okay.

Angela went above and beyond to help my son and I. She was very patient with all our questions…read moreabout the tortoises.

I am extremely disappointed with the customer service I received at this store today around 4:30…read morePM. I shop at this store regularly and spend a significant amount of money here, which makes the way I was treated today even more disappointing. As a loyal customer, I absolutely did not expect to be treated this way. I came in to return a fish that died, I tested my water at home and it was perfect so the fish came sick. The the cashier said you're supposed to bring the water separately and refused to assist us and called Natalia. Natalia then came over and also refused to help. I asked her to at least check the water I had in the cup, and she seemed upset that I even asked. She eventually came back and said she checked and it didn't pass, but the entire interaction was rude and unprofessional. She came back super quick so I know she didn't check. A water testing takes at least 5 minutes. Another employee that heard the conversation asked what was wrong. I explained exactly what happened and also explained that I live 30 minutes away and could not simply come back with the water. Her only response was "Oh." No apology. No attempt to resolve the situation. No acknowledgment that the way I was treated was unacceptable. To make matters worse, they kept my fish and I did not receive my refund as they refused. So I left without my merchandise, without my money, and feeling completely dismissed. I spend a lot of money at this store and have continued to support this business, so I expect to be treated with basic respect and professionalism. I understand that there may be policies regarding returns, but there is absolutely no excuse for being rude, dismissive, and unwilling to help a customer. I would like to be contacted by a District Manager or someone from Corporate regarding this experience. I would especially like an explanation as to why my merchandise was kept without my refund being issued and why this situation was handled so poorly. Loyal customers should not be treated this way.

Fourteen years and now in a house? Yes, time for an update…read more Four cats and a 70 pound dog go through a lot of food. Most of the time, we're buying it from Chewy who do a great job. Sometimes, they're spendier and so I am buying stuff from PetSmart. This one is closest to home and it's a good store. Organized, prices are clearly marked and there's almost always plenty of the specific food that my fur babies like. There's also usually a deal. The store is clean and bright. The staff here are kind and helpful. And you can bring your dog with you to shop. Not that I would - Phoebe is a handful outside the house! Join the rewards program and earn credits you can use on future purchases. [Review 182 of 2025 - 4089 in North Carolina - 23746 overall]

Grooming services= Negative stars. You get what you pay for. Pretty sure they allow anyone with no…read moretraining or dog knowledge whatsoever to groom. My own fault for trying to save some money this time and took my pup there for a full groom. Got very unlucky with the groomer that was available that day. First red flag-- they did not contact me to come pick my dog up for over 6 hours. If you don't have time to provide adequate service in adequate time, do not accept more appointments in the first place! When I came to pick said dog up, all groomers were standing outside on the sidewalk rippin a heater. So I had to wait for their smoke break to be over for several minutes before anyone came inside to assist. Cut was subpar-- could barely tell anything was done. Whatever, fine. I had already made up my mind that this was the last time coming here. Fast forward two days later and my dog is yelping the most high pitched scream I've ever heard her do as something brushed against her leg. When I tried to look at it more closely, she yelped more and proceeded to run away and hide in the closet. I knew something was really wrong. Vet visit next day + X-rays because the screams were so bad that I assumed something had to be broken. She had to be sedated as no one could come anywhere near her leg without her losing it. Scan showed some inflammation around joints and potential tears but could not be confirmed without more advanced equipment. Home with mild pain meds and ordered to rest. Few days later, meds seem to have kicked in enough to where dog is allowing me to more closely inspect her leg area. As I do, I'm able to feel down deeper into the fur with my fingertips. It's then that I notice bumps, scabs and lesions. Bring her back to vet next day for them to examine because I suspect that these skin irritations are actually the source of pain, NOT the inflammation or that there's potentially a ligament tear. They have to shave a big patch off her leg because the skin is infected so badly. She had a bad case of dermatitis/ hot spots that spread like wildfire. That leg area was the worst, but there were lesions and scabs all over her body. Do you know one of the main causes of this?? = Dogs becoming wet for long periods of time. As in when unskilled groomers wash a dog and leave them wet for hours without drying them which I'm betting money-- is what happened here in this long winded story!! Irresponsible. Cost me over $1k in vet bills and meds to treat this. And was obviously super painful for my dog. In summary if you're still reading lol--- DO NOT TAKE YOUR DOG TO THIS DUMP FOR GROOMING SERVICES. And no, I'm not going to name names because honestly like I said-- I think they just hire anyone. And that young woman couldn't care less nor does this store. She's probably working at dollar tree next door now (no shade I love that store). My point being, naming them is useless. And that concludes tonight's bedtime story. Sleep well, kids!

I took my dog to your facility @ Indian Land SC 29707 recently, believing he may have a urinary…read moretract infection. I paid for the services, but it has now been three days, and I still have not received any information regarding his condition. Could you please provide me with an update on his status? I appreciate your attention to this matter.

I will stick with the small business owners that offer vet services. To not honor the online price…read moreafter one of service is asinine. A lot of money spent with Petco / Vetco. Never again.

Amazing service. Great vets and assistants. They were clear with instructions and very nice to our…read moredog. We would definitely recommend.

Very professional and above average service. I called stand for animals to schedule a check up for…read moremy cat who had an ear infection and possible mites. Was able to be seen next day, and the staff is very professional and friendly. I felt like my cat was treated very well and she seemed to at ease with the vets. Her ears were cleaned and got her shots and preventative meds. Best vets I have ever been too and I recommend all pet owners to give their business to them because it was well worth the money. Thanks Stand For Animals!

Can't say enough good things about this place. We've used them for a few years now and have been…read morenothing but pleased with the care of our dog. Whether it's for day care or boardingI've always had a great experience.

Such a great experience having my dog groomed here! Their prices are excellent and customer service…read moreis second to none! Plus, they sent my little guy home with the cutest tie We will absolutely be back and recommending this place to everyone! Thank you again!!

Toby & Jessie come home hoarse from being so talkative - but happy. The staff goes the extra mile…read moreto make our little ones feel at home. We're on our third visit. It is a bit of a drive - but WELL worth it!!! Toby has anxiety & health issues - staff makes sure he stays as calm as possible. Rooms are great - we have little dogs with HUGE personality! I'd highly recommend bringing your precious pets here!!! That's huge coming from me - I'm very selective!!! The only down side are their hours!!!

This place is AMAZING! I have never seen such happy dogs. The staff truly loves their jobs, the…read moredogs are so well taken care of. You won't find a better place to trust with your dog. If there is a heaven on earth for dogs, you'll find it here.

I have used various camp Bow Wow locations, but this location has become my primary whenever I have…read moreto board my pups locally as this facility accepts dogs under 10# (not all locations accept under 10#). The process is typical for Camp Bow Wow of requiring new-camper interview prior to board/day camp. The interview process requires the pawrent to stay at the facility approx. 30 minutes while your pups' temperament/socialization skills are evaluated. If given the green light, pup is required to stay for a few hours of play. Staff is very helpful and caring towards the pups. They are also very efficient with the check-in/out processes. The facility seems clean and well -organized. There is an adjacent parking lot. Reservations and sharing records is now very easy via the Camp Bow Wow app, which also allows you to view your pups while they are in the playrooms and establish reservations with any of the camp Bow Wow locations. This location is quite a drive for me, but I have yet to find any other place who I trust to care for my precious pups when I have to be away for several days!

Absolute Failure of Care: Unauthorized Injury and Mismanaged Play…read moreI am writing this review as a serious warning to other dog owners. My experience with Camp Bow Wow Matthews was unacceptable, resulting in injury to my 10-month-old puppy and a complete failure of service on a follow-up visit. Incident 1: Unauthorized Procedure Resulting in Injury On his first visit, my 10-month-old puppy was subjected to an unauthorized nail trim that I did not request or approve. When I picked him up, his toenails had been cut down below the quick on multiple toes and were bleeding profusely. This indicates a severe lack of care and training, compounded by performing a painful procedure without owner consent. I complained to the staff immediately about the pain and distress this caused my puppy. Incident 2: Mismanagement of Play and Unapproved Confinement Despite the initial injury, I gave them the benefit of the doubt and brought him back. I picked him up to find he had been isolated and crated for the final three hours of the day. The staff claimed this was because he was "targeting a puppy." I reviewed the video footage they provided and confirmed that the behavior they labeled as "targeting" was clearly rough, energetic play--not aggression. For a professional daycare facility, misinterpreting normal puppy play and confining him for three hours instead of actively managing the group or separating him into a smaller, supervised area shows a complete lack of necessary skill and accountability. The combination of causing a preventable, unauthorized injury and then failing to provide the core service (socialization and supervised play) demonstrates a serious lack of professional care and judgment. I requested a full refund for both failed services. I strongly advise other pet owners to find a different facility that prioritizes the safety, accurate behavior assessment, and well-being of your dog.

We used Buddy's for the first time and we had an exceptional experience. Our dog's usually come…read morehome really tired and sleep for at least a day from the stress of being boarded, not this time, they were happy and acted completely normal like they had not been boarded at all. This was the best experience for them. When we dropped them off they walked in like they owned the place. They knew it was a safe environment for them. I am very happy with this experience.

I don't think I would ever take my dog here for a few reasons:…read more -The man working in the building could not or would not answer any questions I asked. Apparently, his wife is the only one that knows anything about anything related to the business. With him knowing so little, it scares me that he may not be knowledgeable enough to be left alone in charge of the dogs. -I know dogs pee everywhere. However, this does not mean it is ok for a doggy daycare to reek of pee. It smelled so so badly. It looked dingy too. Im sure your dog would likely smell of pee when you picked him up. I can't say I've ever left my dog at this facility. I can say that after walking in the building and speaking to the man who owns it, I would not consider this as somewhere I would trust with my dog.