How do you get a five star rating without doing any work? Read on…read more To be clear, we did not hire Absolute Paradise Landscaping (APL) at this time. Nevertheless, we felt APL deserved our review anyway. Here is why: First, the company's communications with us were excellent. Our initial meeting was scheduled at our convenience. They were also very clear in identifying and explaining certain limitations regarding our project- a strong indication our general project plan was not just read, but studied in advance of our meeting. Our project was a complete front and back yard redo (including building planters and installing hardscape). I met with Steve, a very personable and knowledgeable individual. I was very impressed with his candor and honesty. He explained to me what his company's licensing authorized them to do and some things about our project that were beyond the scope of their licensing. Imagine, an honest contractor! I respected Steve's candor and integrity for disclosing that during our meeting. It signaled what we could expect in the quality of the work (had we hired APL). I felt APL had our best interests in mind in laying out its capabilities to make our yard dreams come true. I am keeping APL in my contacts for future reference. Reach out to them. When you do, tell Steve you were referred by the guy who never hired him.

Loved the yard but paid extra to have a secondary sprinkler system installed found out it wasn't…read moreworking, reached out for assistance then was told they'd come look at it and never come out, and once work was paid for found there to be a lack of customer service

Marshall and Maiea did a great job on my pond installing a float valve assembly and cleaning my…read morefilter. Will use AAA Landscaping for my next job.

Excellent work! Angel is so prompt and very helpful. He immediately scheduled the palm trimming and…read morewe are very satisfied with their service.

This is hands down the best landscaping company in Las Vegas!!!!! They were quick to come out,…read morequick to design, waited patiently for me to hit them back two weeks later after I picked my design. They were the best price, best quality and everything looked beautiful. A little miss hap did happen. The plants they originally put in my dogs couldn't be around and they replaced them immediately! They even fixed my broken sprinkler Then two weeks after the gate lost a screw and the dogs got into the nicer area and ruined a plant and they came and fixed everything no questions ask! Even the plant that my dog ruined! These guys are high quality and amazing!!!

Happy customer right here. Mike was able to read my mind. I told him everything that I was looking…read morefor however I couldn't visualize it and he came back with the perfect drawings. Once we finalized everything his team was just A+. Professionals and able to work the few changes along the way. I recommend them to anyone that asks about my front yard. Mike found me the perfect Joshua Tree. Something I always wanted to incorporate.

Shlomi, what started out as a gift for my family and should have only taken a week or so has turned…read moreinto this long, drawn out, unfortunate thing lasting months. First, I live and work minutes away from my daughter, son in law, and grandchildren, and my residence was not questioned when you accepted my money without having met me in person. The sunken, unleveled area near the patio was sunken prior to the children playing there with water, which was brought to your attention immediately by me, and remains sunken. The children were playing on the artificial turf after installation, not during, and also when your crews would come for repairs, always unannounced, whenever they could fit in the time, because new business was prioritized first, according to your employees. My daughter would move toys, including their inflatable pool which was destroyed by cement thrown into it by your workers. The ineffective drainage by the patio was replaced, without a change order, by the structurally impaired lateral drain after I simply asked your professional if it was a possibility. You did us no favor by installing additional drainage that you stated "will help significantly during the winter season", but which we never wanted, never asked for, never saw a change order for, and I supposedly refused to pay for, which is false and libelous. The poorly placed drain at the back of the wall that you speak of was never meant to be located there and was removed because it didn't connect to any discharge or overflow line. The artificial turf, with holes cut in it to fit drain covers in that location, was laid back down and patched up. I cannot accept a repair method that leaves brand new artificial turf with a patched or piece meal finish, particularly to fix an error made by your team. One item I have complained about since the beginning is the safety concerns with the unfastened down and lifting turf which has never been addressed by anyone on your team. And you're saying this is the best you can do.

Highly Recommend Pure Turf USA. They are professional, reasonable and deliver excellent outcomes…read more We had our front yard, court yard and backyard redone. We had to resurface our pool deck along with expanding the footprint, installed pavers to the courtyard and added turf to the front yard. We purchased our own plants but they dug all holes, planted and did all new drip systems. Kevin was incredibly helpful in that I had done AI designs of what I wanted and he created the plan to make it happen. Cheers to the amazing hard workers who endured terrible hot heat but continued to work with a smile. We offered water and food as I believe in taking care of those who help you. Plus they appreciated it. Lester was the supervisor of the team and got the job done. My only suggestion is for corp/management- Create a position Concierge liaison- a Individual who communicates to the home owners on all job sites in the morning by text of when to expect the crew and what part of the project is going to be worked on. Lastly provide easy ups for your crew as these working conditions are difficult. I love the outcome of the job and would highly recommend Pure Turf USA.

I had a great experience with Us Turf. They were honest from the start, which I really appreciated,…read moreand they moved fast without cutting any corners. The service was solid, and the artificial turf looked amazing--totally exceeded my expectations and held up beautifully. What stood out to me were the following: Premium yet budget-friendly turf options. They offered upscale, durable artificial turf that stays looking sharp year-round, but at a price that was very competitive and easy on the wallet. Professional install. Oscar led the install team, Dale kept the project moving smoothly as the project manager, and Martin was our sales guy who got everything set up with us. The crew did careful groundwork, clean seams, and seamless irrigation integration to keep everything looking natural and neat plus lighting. Putting in bay trees, Little Ollie's, and rocks. Tasteful landscaping accents with bay trees, Little Ollie's, and rock features to elevate the space without breaking the bank. Low maintenance & longevity. Strong warranty on the turf, plus practical care tips they shared. Attention to detail: Lines and corners were treated with care, delivering a really great finish. If you want a high-end-looking outdoor space with budget-friendly, competitive pricing and people that are professional, Us Turf is the place to go. Highly recommended!

Martin completed our initial estimate, and at first the communication was great. Unfortunately,…read moreafter that, things started going downhill. It's disappointing because I really wanted to love this company, but the entire experience has been filled with frustrations, constant follow-ups, and having to ask why things weren't getting done. On the first day of the project, the crew arrived and began measuring the area. They knocked on my door because they wanted to confirm some measurements. When I went outside, they explained that the measurements Martin had provided seemed off and that the border where the plants were supposed to go was much wider than expected. I agreed and told them that wasn't what Martin and I had discussed. I immediately called Martin and explained that the measurements were incorrect and did not match the design photo I had been shown. He told me he had used Google Maps for measurements and that sometimes it's not accurate. I was shocked because I specifically thought he had physically measured the area himself. He then informed me that additional materials would be needed, resulting in an extra cost of approximately $1,900 for more pavers and artificial grass. I explained that this was not my mistake and that it was his responsibility to ensure the measurements were accurate. I had asked multiple times if the quoted amount was final because one of my biggest concerns was avoiding a seam in the artificial grass. While he ultimately corrected the issue without charging me the additional amount, I still ended up with a visible seam running through the grass. Which I'm not happy about still. We also added a raised seating area with lighting. After installation, the area had a significant slope that was very noticeable. When I brought it to their attention, they explained that some slope was necessary for water runoff. However, this wasn't a slight slope it looked more like a sunken area on one side of the square. They eventually came back and corrected it. The pavers have also been an ongoing issue. They were uneven and not properly leveled. The company has returned twice to address the problem. While there has been some improvement, it still isn't what I would consider acceptable, and the unevenness remains noticeable. The plants they installed also began drying out. They had to return twice to address that issue as well, but only after delays and on their own schedule. Currently, I still have cracked pavers, chipped pieces, and stained pavers that need to be replaced. I am still waiting for a response regarding these issues. Once again, everything seems to be handled at their convenience rather than with urgency or concern for customer satisfaction. My overall impression is that once the company secures the job, customer service significantly declines. The quality issues, lack of communication, repeated repairs, and delays have made what should have been an exciting project into a frustrating experience. As a customer who invested a significant amount of money, I expected better workmanship, accountability, and follow-through.

Sean and his team did an amazing job with my yard! I fought for years to keep my grass and finally…read moredecided it was time when I was about to get my third water waste violation. The stress of keep it green for the HOA and not over watering to keep SNWA off my butt was too much. I called Sean and he walked me through the process and held my hand (not literally) through each step making me feel comfortable about my decision. He followed up and followed through with everything. My yard actually turned out better than I expected!! I was in tears! Out of all the quotes I got, Sean was the first and only one that followed up and listened to what I wanted. Thank you Sean and Omar for the beautiful work!!!

Sean came out to do an estimate. Completed the estimate and left. Told me he would send me the…read moreestimate to my email. Well no email and he ghosted me. That's ok for the bad customer service I went with another company.

Nick and the staff at Green Guru were very responsive. Nick came out for an free estimate on time…read moreand as planned. He was very knowledgeable and gave a very thorough explanation of the estimate for several outdoor projects. All the contractors at Green Guru (electricians, cement, plumbing etc) have contractor licenses which guarantees a job is done correctly because there is legal protection. We are still in the process of getting bids but based on our initial contact with Green Guru, they seem like a responsible and well managed company to work with for any outdoor projects you may want to consider doing.

Hired them to clean up my landscaping after a tenant vacated the property. They did an amazing…read morejob! Highly recommend them

Distinctive Exteriors completely exceeded our expectations!!…read more Working with the owner Edgar on the landscape design for both the front and backyard was an outstanding experience from start to finish. Edgar was incredibly hands on throughout the entire process and truly cared about every detail of the project. I want to mention his crew are the exact same way, polite, neat and a pleasure they make sure everything is done perfectly! From the initial design phase to the final touches Edgar was present involved and fully committed to making sure everything came together beautifully. That being said we could not be more thrilled with our final result. Our yard feels like a true outdoor oasis, and we are so grateful for Edgar's talent and dedication. we would highly recommend Distinctive Exteriors to anyone looking for a thoughtful, talented, and highly detail-oriented landscape designer!

I have owned a half dozen pools over the years, including one of the largest lazy rivers in Clark…read moreCounty. So, when it came to replastering an existing 'model home' pool albeit a modest pool (originally built by Nevada Pools) that was deteriorating, I called Distinctive. All in all, I figured it to be a straight forward job as the footprint would be staying the same. Owner Edgar Herrera impressed me as knowledgeable and well equipped. Upon his recommendation, I also decided to replace the waterline tile. I was so confident in him that I did not feel the need to even stay in town to oversee the process. For this job, I selected a quartz product (new to me) in Cappuccino, and I was excited for the change to come. Throughout the process, however, I felt as though my job was just too small and not a priority. In fact, I know that Distinctive was performing a large scale new build near me as more than once, I was told that a rep would swing by after visiting the other site. Had my son not been home when my pool was initially filled (we did this twice), it would have overflowed into the backyard. While Edgar did respond to my concerns, I feel that had he and his team been more proactive I would not have needed to shoot off trouble calls after hours. My main concern involved the quartz material as rendered (which I was viewing as cell phone photos from my son). While Edgar did initially tell me that the pool needed to be 'swept' after being filled with water, I interpreted that to mean the pool needed to be cleaned to establish the correct water quality and PH. It had not occurred to me that the plastering process was not yet completed?! I have never had a pool contractor hand off a job that was not actually done and ready for swimmers. Further, Edgar knew that I had not yet hired a new pool tech. Long story short, I have a distinctive pool all right (see photos). I refuse to believe that the resulting mottling, uneven distribution of quartz and staining in the body of the pool are my fault. To his credit, Edgar did have his plaster sub, Rainbow Pool Plastering, return to perform an acid wash on the pool, but it really is no better and certainly does not reflect the nearly $30K spent on it. I am still waiting on the pool accessory kit $500. The only reason this is not a 1-Star Review is because Edgar is a nice guy and I do not believe this was his desired outcome either. To anyone considering a quartz product, I highly suggest you do your homework first. The web is full of similar stories to my own. ~ Tammy