I strongly recommend using 1 Day Window Treatments. From the beginning, Darby clearly detailed…read moredifferent materials and options, he explained everything very well to ensure we would be happy with the end product. The project was great and at a great value. Darby and Stretch were very responsive, knowledgeable, patient, and thoroughly answered all questions. They were very respectful, reliable, and were very creative in dealing with different limitations. I'm very happy with the project and their work. I would highly recommend them if you need window treatments.

Just used One Day Window Treatments for our bedroom. They were quick, on time and we are very…read moresatisfied with the finished product. Their price was what we had expected to pay. I would use them again, for sure.

Design appointment went great, measurement was fine, installation I would give 0 stars. 2.5 hours…read morelate and missing parts - have been unable to reschedule an appointment for the reinstall. Horrible service and would gladly take my business elsewhere if I didn't have half my non-working blinds already installed. Not worth the cost, hassle or headache.

I'm updated my review from 1 star to 3 starts. Despite the challenges of dealing with customer…read moreservice, once I started communicating directly with the Brooklyn store things were much smoother. The installer replaced the damaged blinds and now all the blinds are working again. More importantly, he determined that the cause of the malfunction was that the blinds weren't set to "locked". He locked all the blinds in my unit and hopefully this will prevent the issue from recurring.

we needed four shades for the large windows in our lower-floor manhattan apartment, and Joe was…read moresuperb from start to finish. He helped me choose the right material and color, made sure everything looked great, and delivered exactly what I wanted. No fuss, no pretension--just excellent work! it was nice and easy to work with Joe and his staff who were also very skilled and courteous - Thank you!

THE BEST EVER! Joe and Kevin are truly the best in the…read morebusiness. I reached out to about a dozen other curtain installation services--most either said the job was too small, required that I purchase curtains from them, or simply never responded. Shades West was completely different. They replied immediately and got the job done perfectly. Kevin went above and beyond, taking the time to explain everything--from how to replace and change curtains, to mounting and installation tips. I had forgotten to order clips, and they were kind enough to provide their own without hesitation. Both Joe and Kevin were not only professional, but also friendly and genuinely helpful. No issues, no stress, just excellent service from start to finish. I can confidently say they are THE BEST THERE IS! Thank you, Shades West!

Similar to the previous review from Aric Y, it has been frustrating working with Nathan to get my…read moreLutron shades installed correctly. From the first day (July 2022), I had a shade fray in my master bedroom. After my second bedroom shade was installed, it also immediately started fraying. Nathan promised multiple times to replace these shades, but has not done so despite multiple follow ups over the past 2.5 years. See our text history below for reference. In addition, the installer is very unprofessional. He does not clean up after himself leaving metal shavings all over and once left my apartment in a tirade without adjusting the shade. Nathan has once again promised me that these shades will be replaced (Dec 2024), however this remains to be seen.

I don't write a ton of reviews, but I felt compelled to take a minute to acknowledge great service…read morefrom Nathan and Budget Blinds. We first got our Lutron shades 4 years ago and he and his installer team were easy to work with and communicative through the whole process. I recently experienced an issue with one shade and reached out to him. He immediately responded, advocated for a warranty replacement, and just finished replacing it earlier today. If I move he will be my first call to get great blinds with great service at a fair price.

This is the second time I've engaged Innovation Shades - their work is always great and…read moreinstallation is a quick process.

I rarely give reviews because most businesses aren't excellent and so I don't bother. Now I will…read morebother to write about my excellent first experience with this company, which quickly identified a black out roller issue via video that two other window people could not ; in fact, these two competitors' solution would have cost a lot more and would have taken weeks to implement. Indeed, there was a quick and easy fix, and this company made it happen within 48 hours. My tenant was thrilled that her visiting mother would be able to enjoy the view from the window. I will definitely call this company again for my next window issues.

I have used Stylish Windows for many years because they are dependable, classy, wonderful customer…read moreservice and easy to use beautiful shades and rolling window treatments. I will only use them because they are the best in my experience.

I just lurked around possibly finding the best blinds for my place and found this amazing company…read more They were honest, reliable , and professional. They came measured my apartment and gave the quote right away! If you want quality stuff in your apartment or office with the best service , support the local business!

Prompt steady service reliable in responding, we recommend this place and plan to use them again in…read morethe future.

Frank is friendly and easy to work with. He was always professional and consistently on time. The…read moreinstallation process was smooth and fast, and he and his associate cleaned up thoroughly afterward. We are very happy with our new blinds. Highly recommend.

My experience with Nick has always been positive. He is responsive, reliable, and reasonable and…read morehas been extremely flexible in helping me find solutions to multiple challenges. Nick is a pleasure to work with and his blinds are great!

Low rating due to - sloppy work…read more- not showing up or cancelling 90% of the appointments to the point I had to constantly chase him. Promised the job would be done in 2 weeks and it took almost a year, of me chasing him to finally come back. He never finished and said "my hearts not in it any more I'll just do one more thing and that's it" - never finished the job - rudeness I wasn't going to post because he said he didn't want to do this work anymore and was shutting down his business. Now that I see he is still working with people, I feel an obligation to warn people away from this business

Had a great experience with M & A design getting our Hunter Douglas shade fixed after it it stopped…read moreworking. Very knowledgeable and fast turn around time. They were also very easy to communicate with. Thank you!

Faulty product and poor customer service: I bought 6 motorized blinds here and 2 broke after one…read moreyear of light use, and they refused to help repair under warranty and asked for a fee. They also wouldn't explain what broke and claimed user error such as water damage despite the blinds being in a dry safe environment with almost no use. I'd expect for the price, they would help me understand what broke, as I couldn't trust paying for their repairs as it could just break again. It seems that connecting any battery wand to the custom sized larger blind instantly shorts the battery wand, making it impossible to use. Per M&A, this is user error, even though they assured me the custom blind size was fully supported. They aren't standing behind that, and there is apparently no way to fix my blinds purchased from M&A. For the price, you can certainly do better. Otherwise you may end up with permanently non functional blinds.

My first shade broke after a year. It took around 6 months for The Shade Store to come and try and…read morefix it. When the repair guy arrived he said it needed a rebuild. Then I tried to get The Shade Store to do the rebuild and they continually delayed until I gave up. 9 months of a shade that wouldn't go up later, I gave up. My second shade broke after 1.5 years. I am on month 3 and they are giving me the same runaround. If you want low quality shades that break, but you want to pay triple for a warranty that isn't usable, then The Shade Store is for you!

After using some of the cheaper online "made to order" blinds shops, I decided to try the Shade…read moreStore for some bedroom blackout cellular shades, given the positive reviews here. While they were fairly expensive ($850 for two normal-sized windows), the customer service during the ordering process was fantastic. So far so good. The first thing I noticed when receiving the shades, prior to installing, was that the mechanism type and quality seemed to be the exact same as some of the budget online shops that are half the price. The shades are held up by single strands of cheap-looking string and the mechanism parts are made of flimsy plastic. But I installed them as directed, and they looked fantastic in my space. One of two shades broke after 6 months of normal use. I emailed the Shade Store, and they promptly sent a replacement and directed me to dispose of the broken shade (again, fantastic customer service). Now, 6 months later, the other shade broke. I've contacted the Shade Store reps, and again, they've offered a replacement. At this point I'm ready to be done with these, as I don't feel like it's a sustainable practice to replace them every 6 months, but the Shade Store is refusing to offer a refund. They did offer store credit, but why would I want to get a different cheap product? Given the lack of refund option, I guess I'll just keep replacing them every time they break (which feels like an eventuality at this point, given the flimsy construction). So: based on my experience, the Shade Store is masking an cheap product with sleek websites, fancy storefronts, and good customer service. I've learned my lesson, and in the future I'll either find a superior product elsewhere, or at least go to one of the other cheap online shops if I want a product of this caliber.