Had a great experience with M & A design getting our Hunter Douglas shade fixed after it it stopped working. Very knowledgeable and fast turn around time. They were also very easy to communicate with. Thank you! read more

Faulty product and poor customer service: I bought 6 motorized blinds here and 2 broke after one year of light use, and they refused to help repair under warranty and asked for a fee. They also wouldn't explain what broke and claimed user error such as water damage despite the blinds being in a dry safe environment with almost no use. I'd expect for the price, they would help me understand what broke, as I couldn't trust paying for their repairs as it could just break again. It seems that connecting any battery wand to the custom sized larger blind instantly shorts the battery wand, making it impossible to use. Per M&A, this is user error, even though they assured me the custom blind size was fully supported. They aren't standing behind that, and there is apparently no way to fix my blinds purchased from M&A. For the price, you can certainly do better. Otherwise you may end up with permanently non functional blinds. read more

M&A designs exceeded my expectations with not only with their gorgeous blinds and installation process, but with their customer service. The team really cares about their customers and makes sure they are always satisfied. I couldn't recommend them more! read more

M & A Design - Shades & Blinds Near Me - Brooklyn, New York

VERY RUDE OWNER! I would never ever buy anything here. I went in looking for window treatments for our four floor brownstone. I walked in with my two sons. The owner was texting in his phone and never looked up to acknowledge us. After a few minutes of looking around I told my sons we are leaving because he was ignoring us. He looked up and STILL didn't acknowledge us. I am FUMING. I never did a yelp review until now. This is my first time. If I could I would give him ZERO STARS. read more

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Whenever I had any problems with the shads , I had a quick response and fixing any of my issues. Thanks again for your help! read more

Get great service from M&A, quick, speedy, helpful replies and best of quality product. Win win!

Tons and tons of beautiful fabric options, helpful staff, professional and competent installers who cleaned up after themselves well. Technician has come back for a short visit to do touch ups within a few days of request 2x without any begging necessary. Pricing for drapes just under their local competitors (SS) with many more options, Ayash was knowledgeable about styles and gave unpretentious advice on similar styles to what I picked out and different track options that would not break the budget- no pressure or trying to upsell. They sell Hunter Douglas blinds exclusively which are very expensive for blinds but have lifetime guarantee so that's what you're paying for. Would recommend! read more

Great team. Very professional. They had to come back to make an adjustment to my blinds to make room for the screens I was installing. They did it with no problem. The installers are very courteous and accommodating. read more

M&A Design custom-made and installed beautiful gray black-out shades for my oversize window at 11 Hoyt Street in Brooklyn. I absolutely love them. They work fast and efficiently. Highly recommend their services. read more

Everyone we dealt with was attentive, professional and knowledgeable. Phillip and Ayash came to the apartment with loads of samples to help us choose the right shades. The linen-look roman shades they suggested are absolutely perfect. Communication was excellent from start to finish. read more

Ayash gave me a reasonable estimate for shutters, they look good, and were ready to install in a fairly reasonable timeline after ordering. My issue comes in with the installation of the shutters. I had double sets for a kitchen window, bifolds for top and bottom for two living room windows, and two sets top and bottom for two bedroom windows. The two guys who came to install them came on time and got to work, letting me know I could leave if I wanted to while they worked. Ha, nice try. After only a couple months of experience with contractors and other laborers in my home in Brooklyn, I know better than to leave quality control to these guys. I stayed and did my own job from home, but out of their way. I did not hound them or breathe down their necks, I gave them room and time enough to do the job, but predictably by the end we had a total mess with the caulking they did around the frames of the shutters. Caulking was necessary to fill the gaps between the frames of the shutters and the window frames, and for some reason that is beyond my comprehension, they caulked it so that the material was not only between the shutter frame and the window frame, but ON the window frame, all over it really. It was on the walls a few inches beyond the window frame, it was on the window sill, it was bubbly and extremely noticeable in the area where the caulk was actually supposed to be, and it was on the shutters too. I pointed this out and the younger man who was accompanying the older man who did all the actual work just said something along the lines of leave it there and let it dry, then peel it off later. I replied there's no reason to let caulk dry on the shutters, the brand new shutters they just installed. He had nothing to say to that, probably because there is nothing to say, there's only something to do, and that something is CLEANING the caulk OFF the shutters I just paid you thousands of dollars to deliver and install. The older man, with some resignation, tried to clean up the caulk after I pointed out all these flaws in its application. Get this: he asked ME if I had any paper towels. I had four rolls, so he used almost all of the paper towels. I'm sorry, so now not only am I part of the crew here on quality control, but I'm supplying the workers with materials myself? Unbelievable. I kept pointing out spots and they insisted the thing to do was let it dry and peel it off later. They VERY kindly left me a bottle of caulk, but no applicator to actually apply it with as I later realized, and acted like they were really doing me a favor leaving this. Really? Finish the job myself? Cool, thanks. Fast forward to the next day, they said leave it alone for 24 hours and then peel off. Funny, because dried, hardened caulk DOES NOT PEEL OFF OF YOUR PAINTED WALLS AND WINDOW FRAME. You have to scrap that off, for hours. And then spend another hour vacuuming up all your freshly peeled and scraped caulk. I've aded photos of what it looked like before and after I cleaned it up, which, as you will see, only helped so much. Sanding the walls and window frame isn't even taking off the dried caulk. I have another day of sanding and repainting to look forward to now. The instructions on the bottle of caulk they left me even contradict the very advice these workers gave me. Amateurs, what a shit show. M&A doesn't even manufacture their product, they're ordering it out, so any quality that exists here I can't credit to them, hence the low rating. read more

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We worked with M&A Design to install Hunter Douglas window shades and it was a great experience. They came to our apartment to measure our windows, review the different shade options and go over pricing. A couple weeks later they came back to do the installation. The whole process was quick and easy and our shades look great. read more

After a horrible experience with a previous vendor, M&A was like a knight in shining armor. Everything was seamless from order, to interfacing with Ayash to installation. Very pleased and have already recommended them to a friend. read more

Great experience - from design, installation and follow up. Had an issue 6 months later with the motorized blind catching and caused the material to bunch and fray. M&A responded immediately, ordered a new replacement from the manufacturer and installed a week later. Couldn't ask for more - these guys do the right thing! read more

M and A very personable and really tailored options to your needs. Installation was fast and also very personable. Liked the whole experience. read more

We priced out several places for electric blinds for our new apartment.. M&A came in at a much better price than the vendors the building recommended and I am very happy with the quality and the system that was installed. I would definitely use them again and recommend them to friends.... we got SOMFY system, double blinds (both sheer & black out shades) for the bedrooms and a large one for living room. read more

"I hired M&A to install and fabricate shades for a new apt in Williamsburg BK, the sales rep meet with me on time and super professional! I explained to him what I wanted and he listened and actually advised me to make the right choice, they installed the shades and my tenants couldn't be happier!+++++++ will Def use them again, p.s. the tenant broke one of the shades, contacted M&A and in no time had the shades fixed!!!!! :0)" read more

the salesman, Phillip, was remarkably inconsiderate. He canceled our first appointment via email less than than an hour in advance. For the second appointment he just didn't show up at all. read more

Ayash and his team did a wonderful job! We were out of the house when they did the installation, but were very pleased to find the blinds installed cleanly, professionally alongside detailed instructions for the operation of the blinds. They even installed the Powerview hub, and stapled the AC cables down along the window frame and along the baseboards, an unexpected, but much appreciated detail! read more

Ayash and Mike were great. Ayash came to my apartment, selected the right color for my space, and the blinds were delivered when expected. The color was ideal for my apartment, as were the texture and features. Mike installed everything expertly (even in a window with a strange nook) and when I was dissatisfied with one blind, quickly reordered and installed that one without issue. I will always get my blinds from this team. read more

I highly recommend M&A Design. They were fast, professional and the shades look amazing. Wish we could redo all our window treatments with them!!! read more

Great service and great pricing. Have put in shades before but the experience and customer service was nothing compared to this. Highly recommend. read more

I hired M&A to replace all the blinds in our house. Everyone at the company is very pleasant and professional. The designer is helpful in making decisions on blind types. They did a great job. I would use them again and would refer them. read more

Ayash and his team are great resources in the interior design area. He did all our window treatment which was quite tricky. Very careful and meticulous. His suggestions were great and he helped me with choosing fabric which he discounted. He also reupholstered some chairs which came out beautifully. We chose upscale fabrics from the D and D building. He has accounts everywhere. His prices are competitive. read more

I went back to M&A for 5 bedroom shades. I highly recommend M&A because of their outstanding customer service. You just don't get this kind of expertise at chain stores. read more

"Excellent service! They were here in less than 24h to make initial assessment and measurements. In 2 weeks, they were back with the final product and installed it in no time. The shades are beautiful." read more

they are so awesome and helpful. and similar prices to other places, but will help with anything. very personal service, they are great!