Very nice hotel located near Vatican City. We only stayed 1 night but found the hotel worthy of 5 stars. Service was that of a luxury hotel. There is a bar and restaurant inside the hotel as well as small shops adjacent to the hotel. We found the room to be very comfortable although it did have a shower/bath combo which I do not like. We spent some quality time in the bar and found it to be comfortable with drinks priced fairly. Breakfast was included and it is extensive with all kinds of breakfast food options. Coffee, juice and water are also included complimentary based on your selection for lodging. It's not the Ritz but definitely not Motel 6. Good place to stay while in Rome. Price per night was nearly 500 euros but that is about what other nice hotels were in the area. read more

The food prepared for groups dining was absolutely unbearable. Hotel was clean with good service. Meals terrible maybe menu guests had better chef read more

I'm divided about this hotel so I'll give the facts and you can make your own decision: 1. Within walking distance of most tourist attractions or a quick Uber ride. 2. They serve breakfast early so you can eat and get on with the day 3. GABRIELLE at the BAR is a scrumptious species of a man. The epitome of a gentleman and he can make any drink you want. The service from him is amazing 4. The front desk staff? Hmmm ... leaves a lot to be wanted. 5. Rooms are not as specious but I think this is a Europe thing. 6. Our toilet refused to flush and they couldn't fix it NOR give us a credit . Something's up with those toilets. Needs a good upgrade. Italy is the number one tourist destination in the word. It seems they do not care about reviews at all because there is a constant slew of tourists to keep them busy. Why I would never go back: While at the bar one day around noon having my espresso and patiently waiting to catch a glimpse of Gabrielle I saw the front desk literally being rude to someone who came to the hotel bar, bought a drink, sat down to enjoy said drink and proceeded to make a phone call back home because his son was sick. (no! I didn't eavesdrop.. their table was close to where I was seated ) Anyway, the front desk staff told the man he had to leave because he isn't a guest of the hotel This man was well dressed, well spoken, very diplomatic and clearly had the means to vacation in Italy so not a schlup I don't think he should have been treated the way he was or kicked out. It left a bad taste in my mouth for that hotel The only reason I wound up back is for Gabrielle. Sadly at the time of writing this review I found out he is married read more

Starhotels Michelangelo - Hotels Near Me - Rome, RM

This is a beautiful hotel - and probably our favorite place we stayed during our Italian honeymoon. The location is great, the rooms were clean and comfortable, and the service was spot on. Starhotels Michelangelo is within walking distance to Vatican City, and indeed, we had a view of St. Peter's Basilica right from our window! Unlike many other spots we stayed at during our trip - this hotel has been modernized quite a bit, while still paying homage to traditional Italian decor. We loved the mural behind the bed in our room - and the attention to detail throughout the lobby and dining room. Our room was spotless, and the beds were comfortable. As is the case with many European hotels - our room had two twin beds pushed together to make a larger bed. We thought the "Pillow Menu" was a very nice touch - but we were so busy during our visit, we forgot to take advantage of the customized pillow options. We didn't interact with the front desk staff much - but we did take advantage of the included breakfast. The dining room staff were friendly and attentive throughout our stay, and the food was decent, with lots of variety. The Wi-Fi here was also some of the fastest we encountered during our travels - which I always appreciate. While it's a decently far walk across the river to the Trevi Fountain and other fun sights to see (45+ minutes), it's less than a 30 minute walk to Trastevere, which is a delightfully historic restaurant district. If the weather is nice, we highly recommend a stroll over to visit for lunch or dinner. Overall, I would definitely stay at this hotel again! read more

Starhotels Michelangelo - Double Room (with extra twin bed) - Hotels Near Me - Rome, RM

When we got here very early in the morning, we learned our room was ready. Fabulous! Rooms are small but that is Europe. Front desk seemed to be somewhat knowledgeable about local eateries, churches and specific bars. The concierge was never at the desk. Breakfast was good and everyone was very nice. Close to the Vatican and Trastavere. read more

Super nice, quality hotel in Rome, Italy. Their assistant Giulia helped us with our airline check in. She was awesome. Appreciate their quality experience. read more

1st Visit to Rome & our tour group was put up here for 3 nights. Really nothing bad to say about the place as everyone was quite friendly. Staff front desk accommodating. Gabrielle in the bar makes a mean drink. Rooms are on the small side, but super clean, top shelf linens, solid mattress, small mini bar/ fridge. plenty of closest & shelf space. Walking distance or Taxi friendly pick up. I guess my only knock would be the eggs were always runny (LOL) seems to be a common theme here in Italy. Can't knock them down a star for that as the balance of the included breakfast was quite good. All you can want from a hotel, so they get top marks from me. read more

Stayed here as part of a Costco package deal. The hotel is filled with mostly Americans. Spacious rooms. WIFI is terrible. Can't get cell service in room. Not conveniently located to anything but the St Peters. Free buffet was terrible. Someone needs to show this city how to cook bacon. Salad and carrots? The worst offense is the rudeness by front desk staff. At noon after seeing the Pope we grab a few suppli and a slice of pizza. It was 90 degrees. We were hot and exhausted. Couldn't go to our room it's being cleaned. We sat down in the lobby to eat the pizza. I saw the cafeteria worker glaring at is and running to the management at the front desk. He came over and told us we can't eat in the lobby. The gall! Where are we supposed to eat? Our rooms being cleaned. I told him how rude he was. He went to check on rooms and said ours was clean. Manager tried to back track but I didn't let him. I told him we'll go upstairs and hide now. I've never felt more unwelcome in a hotel. I have to add, the breakfast buffet which is included in our package is the worst I've ever had. The bacon is limp and gray. Been like this all over Europe but this was the worst. Bacon soup. The scrambled eggs are so overcooked they're leaking water. Salad, greed beans and carrots? 7am. No potatoes. Coffee is weak. Hotdog pieces are served. It was gross. Is this what Italians think we eat? Stay away. Get a hotel that makes you feel special and is a lot closer to the action. read more

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We booked a packaged from Costco and this hotel did not disappoint our expectation, The rooms are very clean and the beds were comfy, Yes the rooms are kinda small but descent enough and what matters to us is the cleanliness. Staffs are friendly and courteous, Breakfast is also good to start your day, It is very close and walking distance to major tourist attractions and train stations. The only reason why i knocked down 1 star is the electrical outlet, You have to buy a power plug adapter to charge your gadgets if you are from the US. read more

Starhotels Michelangelo - Example of breakfast buffet. - Hotels Near Me - Rome, RM

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Great location great service great prices. Food was very good. Bar service was excellent.

We stayed for 6 nights and I will give my opinion on this hotel: 1. Breakfast was good! They had variety of pastries, breads for toast, 3 types of juice, scramble eggs or boiled, bacon, mini sausages, yogurt, granola, cheeses and meats. 2. Room was good size stayed on 3rd floor. Housekeeping staff very nice and accommodating. Received great laundry services..same day return. 3. Front desk staff was nice when I was went for taxi, check on my bill, ask questions. 4. The nightlife at their bar was fun and inviting with great customer service from both staff members. However, I do have to say that Caesar the bartender has the best customer service and made it very easy to go visit and tell him our adventures we had for each day! The location is within walking distance from Vatican, stores, restaurants, and market. Highly recommend this hotel! From sarah and john read more

Great location. Nicely appointed rooms. Front desk staff is friendly- bartender Gabriel is Mr. "Cocktails" and the second bartender, Daniel, couldn't be friendlier. Our TV wasn't working but by the time we returned from dinner, they got it up and running. I'd return! read more

Starhotels Michelangelo is a hotel in Rome that is within walking distance to Vatican City. It also caters to Western tourists and has one of the best breakfasts in all of Rome. I spent a week at this hotel and quickly realized it had lots to offer. My Overall Rating - 4 Stars (Atmosphere, Service, Food, Return) Atmosphere - This is a very Western style hotel. The lobby is large with plenty of comfortable seating. There's a restaurant, a bar, and tiny elevators. This is a theme you'll find throughout Europe. What I really liked about Starhotels Michelangelo is that as an American tourist, I felt like I was in the US. 1 Star. Service - The staff was hit and miss. While the breakfast staff was great, the front desk at times weren't that helpful. We relied upon them to get us transportation (taxis) to but on more than one occasion communication wasn't clear or we ended up not getting what we requested. Also, our check in process wasn't so great as the front desk seemed pretty impatient with us. But the staff at breakfast is fantastic. 1/2 Star. Facility - Like many hotels in Europe, the rooms are small. The bathrooms have a combined shower and tub and they are very efficient with the space. We had a larger room with a balcony that allowed us to see the dome from St. Peters Basilica but the rooms meant for 1 person are very small. There's enough room for a bed and that's pretty much it. The good news is the bed is comfortable, the room A/C worked great, and I slept like a baby. I want to also talk about the breakfast. Catered by Eatily, this was one of highlights of my stay. This American style buffet had some of the best Italian items on my visit. Fresh juices, pastries, and even Italian meats made every morning visit enjoyable. Sure, you don't get the charm of an outdoor café while sipping on your espresso, but you do get American coffee with warm, flaky chocolate croissants. 1 1/2 Star. Will I Return? - Yes. If you want to stay close Vatican City and enjoy a fantastic breakfast this is your place. The rooms are par for the course and the staff could have been better, but I was well rested and fed each morning - ready to take on Rome. 1 Star. My Yelp Rating Scale (Sum of all parts): 1 Star - Atmosphere - Is it a cool dive? Perhaps an upscale place? No matter the type, atmosphere plays a big part and I'll give a star if I like it or thinks it has great charm. 1 Star - Service - You can have a great meal with bad service. But that's also what can make a five star joint drop to four. It's important to the dining experience that service is great and on point. 2 Stars - Facility - I'll award up to two stars for the facility, since this is the main reason we go out. Sometimes the extra star is given for value, but it's really all about the facility. 1 Star - Will I come back? - If I know for a fact I'll return, I'll give this a star. A place has to make an impression for me to return. Each Category can be given up to 1 star except food (2 stars) because I consider all these categories important to the overall dining experience. I will sum them up to provide my final Yelp score. read more

I've been to Rome with groups 13 times since 2016. This hotel is my only choice for location, "American taste" in accommodations and fantastic breakfast. The staff are wonderful and extremely helpful. read more

Rome was our last stop of our 1st Europe trip. We found this place Quaint and felt it was a great location! Close enough to things but not in the cluster of people. Nice accommodations ! Give them a try if your in the area read more

Location, Location, Location.....but not much else. Ok, let me just put it RIGHT out there; this hotel underwhelmed in a big way. From the positive reviews and pictures I saw, I was expecting a LOT more from this stay. First, the positives. Seriously, the location of the hotel is top notch. You are literally 5 minutes from the Vatican and St. Peters Basilica. We walked through St. Peters courtyard every morning on our way out, and every night on the way in, and it was a visual treat every time. You are like 15 minutes from the Ottaviano Metro Station and 3 minutes from the San Pietro train station. You are again, minutes away from multiple food and gelato spots. There is even an electronics store on the corner (where we went to buy adapters for the 220 outlets after forgetting that tidbit about Europe.) The staff was VERY nice and helpful. They even booked our return shuttle to the airport for us when I wasn't able because of a day trip we took to Santa Severa. The Maitre D at the the restaurant was pleasant to us when we sat down for dinner around 10 pm (their closing time, so that was nice of them...) and just as pleasant when he greeted us for BREAKFAST the following morning. (The man must put in some HOURS here!) Front desk, bellhops; the waitress even remembered that I like a cappuccino every morning, and brought it without me asking. The staff was great. I'm actually shocked at the amount of "rude staff" comments that I've been reading. The building itself is beautiful and looks EXACTLY like the pictures..... BUT, that brings us to the "not so bright spots." Those pictures must have been taken from funny angles. The rooms were TIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIINY. And I mean TINY. I have stayed in little beach bungalows in the Bahamas that were bigger than this. This hotel room was LITERALLY the smallest hotel room I've ever stayed in. And not just small, but almost completely amenity-less. No fridge (its only for mini bar items). No microwave. No dresser for your clothes. No iron (There is ONE iron for the BUILDING, which you have to request, and you only get an hour to use it.) The light switches for the room weren't labeled, which didn't matter anyway, because the bathroom light stayed on 24 hours a day regardless of which switch you hit. The only way to get the lights to turn off, is to remove your room key from the slot (your room key powers the lights,) but if you did that, you weren't able to use the outlets either, so your phone wouldn't charge while you slept. We had to just keep the bathroom door closed at night to block the light. The view from our room was of an adjacent apartment building and alley next to the building. The TV is 90% Italian tv, which makes sense, as we ARE in Italy, but there was no option to watch anything in English; ie. no satellite tv. The ONLY TWO, channels that were English were Bloomberg business and some other British news channel. We literally didn't turn the tv ON 4 of the 5 days we were there. What the tv DID have however, was a nuclear bright blue light on the front that had to be covered by a towel, just so we could sleep. The beds were two twin beds, which didn't BOTHER me, but it would've been nice to have one queen or something. (although a queen bed wouldn't have fit.) What DID bother me about the beds were that the pillows where absolute disasters. They were like airplane blankets stuffed in a pillow case. Limp, thin, useless. And, if you wanted to leave your absolutely spartan and closet-like room, there was basically NOTHING else to do within the hotel. No spa, no gym, no pool. There was a tiny little bar, and the Eataly Restaurant. They only have one ice machine, and its on the 7th floor, and you have to get your ice with plastic cups. Trust, you are using your room at the Starhotels Michelangelo to sleep, shower and get dressed. Oh, and speaking of that shower, the bathrooms, while nice, didn't make sense either. The bidet is obviously the Italian version that shoots water DOWN, instead of UP at the dirty parts. The "shower curtain" for the shower is a glass door that literally covers 1/3rd of the tub, and it swings, so if you bump it, you're now channeling water directly to the floor. Even the hair dryer was weird, as you had to hold the "cool" button down the entire time you were using it. The Michelangelo gets 2 3/4 of its stars for its prime location and the last 1/4 for its friendly staff. The rooms were just completely underwhelming and the hotel itself is just....boring. This is a hotel for your 3 day business trip, not your family vacation. Despite its visual niceness, and polite staff, I wouldn't stay here again if I came for a VACATION. read more

I don't know why it's taken me so long to write a review. But here I go... I specifically chose this hotel because it was the closest hotel to the Vatican that Costco Travel offered. And lemme tell ya... we had a view of the dome of St. Peter's Basilica from my room balcony. I mean... cmon man! That couldn't be any closer. DEFINITELY walking distance to the Vatican. We were there almost every day. I don't know what everyone else was eating, but damn. That buffet breakfast was bomb. Those eggs... those buttery croissants... that sliced pork-that-I-thought-was-bacon-but-was-more-like-ham-I-think... that blood orange juice... the nutella spread! I repeat... THE NUTELLA SPREAD! I'm not even gonna lie, I preferred my hotel's breakfast to anything else I ate during my time in Rome. Now, you can attribute that to possibly being a "typical ugly American with no taste" or maybe eating at the wrong spots (which is highly more likely) but IDGAF. The food was bomb. I even ordered room service there and breakfast still reigned supreme. Yes, yes I know. What-a-simpleton. I totally agree with reviews commenting on the less than welcoming faces of the front desk staff. But to be fair, I feel like they did it to everyone LOL. But shout out to the cleaning staff/doormen/maintenance worker (basically everyone except for the front desk hahha)... now those employees they were A1! I wish I could've interacted with them more because they were awesome! I have another trip booked in the next couple months, but I wasn't able to book with them. However, I did book a nearby hotel in the same chain so I'm crossing my fingers that they share the same breakfast secrets :P I would definitely recommend - especially to the peeps trying to visit the Vatican! read more

I found this hotel on Expedia. I visited Rome for 1 1/2 days because I had to catch a cruise from Civitavecchia. Since my mom hadn't been to Rome before I was determined to show her Rome in a flash so I wanted a hotel near the Vatican and also close to the train station that would take us to Civitavecchia. This hotel 100% fit the bill. The room rate wasn't the cheapest but it was within reason for having a view of the Vatican from my balcony. The hotel was elegant, clean, beautifully designed and had all of the amenities of a 4 star hotel. I felt easily right at home. For the amenities they offered free wifi, valet service, room service, a 20euro breakfast and a full service restaurant. I don't recall if they had a gym but I would assume they do. Since I was moving thru Rome at such a fast pace I didn't get to use all of the amenities. Maybe next time. The room itself was very nicely designed, I was very pleased with it's aesthetic. It had a modern, graphic mural of the St. Peters iconic dome in back of the bed and a dark, almost burnt orange paint on the walls. Sounds a bit much but it was actually very well balanced and quite elegant. When we took the tour of the Vatican we opted to take an Uber (16euros) because it was on the complete opposite side of the Vatican than where this hotel is. It can be walked but my mother tires easily so it was a better option for us. Luckily the tour ended at the basilica which was within walking distance back to the hotel ( my mother still complained lol). So when we had to catch the train an hour later we also opted to take an Uber (12euros) because it is about 4 blocks up an incline and with luggage my mother would have never made it. I have to add that on our way back from the Vatican I happened upon a little street only two blocks away from the hotel with lots of little cafes and restaurants. Overall I was extremely happy with this hotel. It was exactly what we were hoping for. I would definitely recommend it to someone looking for an elegant Rome experience. read more

The hotel was in an excellent location. It is right behind the Vatican. Walking distance to the Vatican, shopping, and restaurants. Breakfast was included in the price. Rooms were a decent size. The beds were small though, single bed. Wifi was free. read more

Starhotels Michelangelo - Single beds - Hotels Near Me - Rome, RM

Clean and decent hotel near Vatican City. I reported malfunctioning of air conditioning that they assured me was working ok. After 2 days, I escalated to the manager, who brought maintenance to the room and fixed the problem in about 5 minutes. Also, purchased two tours through hotel and the instructions the front desk person gave we're inaccurate, leading to frustration in connecting with the tours. One of the front desk people had a lot of good tips about the next city in my journey, which was very helpful. read more

We stayed 3 nights and were placed on the 7th floor which was obviously under construction, paint "splotch" in the middle of the wall outside our room and our room looked NOTHING like the pictures on the website. The shower had a "mini" glass "wall" that unless you stayed directly under the shower head and did not move, there would be water all over the bathroom floor. You could only sit on the toilet at a 90 degree angle as it was on top of the sink. The AC, if you could call it that, took about an hour to remotely cool the room when we returned to the room in the afternoon as you must put your key card in the slot at the door for anything electric to work. There is little drawer storage anywhere. Ate "dinner" in The Dome restaurant - salad, personal-size pizza, 1 soda, 1 water - the "bill" said 31 Euros, somehow this came to $68.80 on our credit card!!! Paid for a car with our credit card to take us to the airport $85. When we arrived at the airport, the driver claimed he was not paid, we had to go inside to an ATM to get euros as we had none left - driver would not take credit card and would not give us our luggage. Will be disputing the credit card charge. Room for 3 nights was almost $1,000.....NOT WORTH IT - find another hotel! Front desk staff are extremely rude and not helpful at all!!!! read more

Great hotel, great location and the staff was to helpful. Highly recommend this hotel for your trip to Rome.

You can still find a better hotel in Rome with better service. Bottom line, you paid good money and traveled a long way. You deserved to be treated with some care and dignity. read more

In Italy, it's considered a 4-star hotel and they charge about £300/night. True to essence, it's a lot better than the other hotels we have stayed on while on our recent European trip. For an American counterpart , I would consider it a 3-star hotel like a regular Hilton or Wyndham room. Nothing too special but in a tourist-filled city like Rome, where every little room or apartment is turned into a gold mine for rentals, it's exceptional. It has nicer bathroom accessories to give it that luxury feel. I love the lobby design though and that old world glamour ambience to it. The location is what you would consider shady in America with dark street, a homeless in a corner when we got in at night...but most crowded cities have the same problem though. I've seen it in Manila and parts of Los Angeles, too. I would have been scared to be walking by ourselves but thankfully, we were with local friends. Most European accommodations are really small. In another place, we had to move luggages for my small and portable power wheelchair to get through. Hotel receptions are air tight as well. This is where Michelangelo is a notch above the rest. And they are easily accessible with nice elevators. I've learned a lesson, when in Europe, always ensure a wheelchair can get through before booking a room, a trip.... Most of the places don't. Greatest advantage is that it's walking distance to the Vatican. read more

I have stayed at this hotel 3 times while visiting Italy. My last visit was on April 16, 2022. I had 3 rooms booked for 9 people. My rooms were booked through Expedia and PAID IN FULL on June 22, 2021. When I arrived at the hotel I provided my Expedia itinerary, along with the paid receipt showing check-in, check-out date; 3 rooms, 9 people and showing a breakdown of each room, full payment. Although I had all of my paperwork and confirmed my reservation directly with the hotel the week before, EDGARDO at the front desk was very difficult. He found my reservation in his system, of course, but wanted me to verify the confirmation numbers. We had 3 rooms with a main person listed on each room. Each person was there, ready, with passports in hand. Edgardo was extremely rude and said my paid receipt was not good enough. He insisted I log into my Expedia account and show him the bookings - even though he could see it in his computer. He said if I did not do this, he was not honoring the price. It took an hour to talk to him, with him yelling at us about it. I was finally able to log in, although I had the same printed hard copy in hand, and show him and he still was not happy, very rude but he did check us in. It was a nightmare. Starhotels has always been my go-to but never ever again. If showing a paid receipt, Expedia itinerary, very clearly broken down confirmation, was not good enough - what is? I knew there would be a language barrier which is why I came very prepared. The treatment we received was unbearable, unprofessional. Beside my party of 9, we had 13 other people traveling with us. 2 other rooms had issues checking in as well. So I brought 22 people to this hotel, we planned 10 months in advance with our bookings, and it was an awful experience. It is clean, beautiful and close to the Vatican but nothing is more important than good customer service. We were told by other staff later that he is constantly rude but he is in the Union so there is nothing they can do - he wants to upsell the room and get the max money he can and not honor reservations (especially on Easter weekend). So here I am, planning 10 months in advance, paying in full and being tortured at this hotel with horrible service. Tell me, how is this receipt and proof of reservation not good enough, all the while Edgardo confirmed it was in their system???? I will never stay here again. We are a very friendly, responsible group and nobody deserves this treatment. read more

Starhotels Michelangelo - paid receipt - Hotels Near Me - Rome, RM

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Great hotel! - room was very clean, bed was comfortable, bathroom was nice and balcony was definitely a plus. Great location! - very easy access to the Vatican and with Uber it was easy to get around town. Great Staff! - The lead supervisor Manuela went above and beyond in ensuring that our stay went amazing! The morning breakfast that is included with the rate was very good every morning even though it was the same every time. Try the cream filled croissants and delicious bacon. Would definitely recommend this hotel. read more

Great location! The hotel room was very clean, staff was friendly, and breakfast was awesome. It's also surrounded by amazing restaurants and site seeing. read more

Hotel was very clean and nicely located a five minute walk to the Vatican--but keep in mind, the Vatican is in the far corner of the Aurelian Walls and relatively far from other sites. It is necessary to take either a taxi or a bus to most of the Roman historical sites--not exactly comfortable walking distance. Really enjoyed our room and found it comfortable, nicely decorated, and modern. Entire hotel was immaculate. Staff was largely unhelpful and unengaged, but I found this to be normal for all people in Rome. For example, we had the desk order a taxi for us to get to the airport. After waiting about 20 minutes, we finally asked for a status on the taxi and the gentleman at the front desk simply informed us he had been in an accident and wouldn't be coming. We had to flat out ask for him to call another. You would think this would be self-evident, but... Breakfast was included but was not great. Small croissants, water, juice, and (very good) coffee. Eggs and a weird type of ham. To be fair, most hotels in Italy don't serve American style breakfast, so it was nice that at least something was offered. Again, staff in the dining area was largely rude--from completely ignoring us when we walked in to asking us to move tables while eating so they could clean around that table. Really? Overall, a nice place to stay near a major historical site that was clean and well-priced, good views, and a staff that will make you happy and ready to leave Italy despite it all. read more

The rooms are covered in dust. However the view was nice, but the meals were awful I had a pizza that had more mozzarella than tomato which caused the pizza to be soggy and soft. The breakfast confused me the homemade Jam tarts were amazing but they served Peas and Carrots for breakfast. Ben read more

Clean, safe, easy to access... And very close to the Vatican! Great food choices close by too. I'd absolutely stay here again! read more

I stayed here a few years ago during a remodel. I decided to come on a last minute trip to join my family. The room is very nice and just love the location. Unfortunately, despite on the website a room for 3 is availble they cant or wont change our rooms and let us pay the difference. So, I have to go stay some where else. Oh well, maybe will find a new favorite hotel for our next visit read more

The hotel was nicely decorated, and rooms were clean. However, staff was rude and condescending. I would not recommend staying at this hotel. There are better hotels in Rome with breakfast included for the same price. read more

If internet is important to you I would not recommend this hotel. For the price there shouldn't be issues with internet but it is so slow that it took over 4 minutes to load one Facebook page. The front counter is clueless only saying that the internet is controlled by a third party. The rooms are clean and the staff is so so. I travel internationally on a regular basis and other than Africa, where I knew internet would not be available, this has been the worst. read more

I'll give this hotel 3 stars only because of location and room size. You are walking distance to one of the most beautiful monuments on earth. The St. Peter's square in the Vatican City. They wash the sheets every other day and they didn't replenish our shampoo and body wash (which is the only thing you get by the way. Don't expect lotion, conditioner, q-tips or any other amenities). I had to call front desk to bring up some more because they left my half used body wash and that was all. The hair dryer stopped working a few times probably because it was overheated, and the shower floods the bathroom floor. Whoever designed the bathroom is an idiot. I've stayed at 3 star hotels better than this. read more

Parts of 15 days xxxxx tour group hotel we stayed three nights. Just across from St Perter's Basilica. Top of floor with balcony had view of Basilica. Room was clean and nicely furnished. Breakfast was traditional American style buffet. I don't like runny scrambled egg but I'm in Italy so I will accept as is with funky wimpy so called bacon. If you want other than so called American styled coffee you need to ask waiter, speaking of so called American styled coffee, coffee was weak brown water and tasted like filtered using dirty gym socks btw I never drunk coffee filtered with sock but purely my imagination. Otherwise pretty good hotel. read more

Wonderful location! Could see St. Peter's Cathedral from our balcony. Wonderful staff and layout of the hotel. Rooms are very spacious and comfortable. Breakfast was very delicious. I would recommend this hotel to anyone traveling to Rome. read more

This hotel has an excellent location that is just a few minutes away from the St. Peter's Square. The room is clean and cozy. The free breakfast is reasonably ok but far from excellent: Coffee is dull and beacon is grease. The reason to give it a two-star rating is due to the careless service. First of all, you cannot find any power socket that fits US standard plug, even in the bathroom where most hotels provide a universal power socket. I called many times, went to the front desk and asked for it many times, the only answer I got from various staff was "no, we don't have any returned". I kept requesting for a simple power plug adaptor for three days and eventually, I did NOT get one. I went to bought one on street for only 2 Euros at the third day. Very disappointed for the "don't care" attitude of the hotel staff. The hotel can get 100 adaptors for only 200 Euros, which may solve big problems to some guests who need their phones, computers or other devices to work promply. read more

This hotel has an excellent location, decor and room size. However if you are looking for friendliness or service look elsewhere! The staff at the reception desk remind me of the guy in French Kiss in Paris. They are efficacious and really don't care that you are their guest. They are above it all and not helpful in any way. How the management and owners keep these people is beyond me. The rest of the staff bellmen, maids and restaurant people are friendly and helpful. read more

Nice hotel. Awful staff. My room was very clean, but was very small. Bathroom was updated. Breakfast was European and tasty. The staff, including the receptionist Edgardo, seemed too have a prejudice towards Americans and treated me and my family with little care. Most if not all of the staff spoke condescendingly to us. Next time in Rome, I will not be booking a hotel at the Star Michelangelo. read more

This hotel was very nice. The rooms were clean, spacious and well equipped. What really made the hotel though: the bar and restaurant downstairs. The restaurant was on the pricier side, but ABSOLUTELY worth it. As a vegetarian, there were a lot of options for me (which is so comforting and relaxing), and I was eating with a meat eater, who had more than enough options as well. The chocolate soufflé for dessert was well worth the 10 minute wait (it was freshly made. This was also where the breakfast was held. For a breakfast that was included, I was beyond satisfied. The bar was not only well kept and provided various complimentary snacks throughout the day and night, but also one of the bartenders, Luciana, was an absolute delight. As someone who speaks conversational Italian, I tried to practice when I could while in Italy. Luciana was a joy to speak with and had wonderful recommendations for local restaurants. During our last night at the hotel, we went to visit Luciana for a drink. It was International Women's Day, so we were treated to fresh local fruits with whipped cream and cinnamon to accompany our hand crafted cocktails. Luciana suggested I have a Moscow Mule (which I have had a few times, but never with fresh ingredients). After she sliced the ginger root right then and there, I knew this drink would be worth it. With fresh lime juice and a substitution of ginger ale for ginger beer, this was the perfect way to end our stay at Hotel Michelangelo. Thank you to Luciana and thank you to all of the other staff in the hotel for being welcoming, helpful and generous! read more