It's a great location across the street from Milano Centrale. Booked with Marriott Amex. We were…read moreable to get our rooms earlier to check in! Pluses 1. Panorama Suite is nice with comfy beds, we got champagne and a chocolate cake and candies 2. book early for the Shiseido couples massage 3. Front desk booked two wonderful dinners 4. Shuttle to La Scala is free and available from 0900 to 8pm Areas to improve 1. Breakfast was just okay for us, we didn't like the sound of the blender that made fresh juices 2. Service for breakfast was slow and it was difficult to get coffee etc. 3. Labeling of different milks poor Highly recommended! 5 star hotel with 5 star service and amenities!

This place was amazing from start to finish. Every single staff member was incredibly kind and…read moreprofessional, and the room (we stayed in an Atelier Suite) was absolutely perfect. When we arrived, our room wasn't ready yet since we had arrived early for checkin, so we had to wait a bit. We were pretty hungry at that point, and since our room wasn't ready, the app for ordering food wasn't working for us. But the guest relations team stepped in, took our order personally, and made sure the food was delivered right after we got into our room. Honestly, they couldn't have handled it better. The location is also great, with a beautiful view of Milano Centrale station. Without doing any research, we were able to hop on the airport shuttle and get dropped off just two minutes from the hotel, which was incredibly convenient. Breakfast was amazing too. They even had a DIY juicer, which I loved so much I actually wanted one for my home. I'm not even a dessert person, but I tried the pastries and they were so good. Everything about this hotel felt thoughtful and well done. The service, room, the overall experience, everything was perfect! No complaints at all. Highly recommend!

Clean, well maintained, newly renovated. Yes, it's a…read morebusiness hotel. And a four-points at that. What that means is that - if you know what you're doing - this place will be exactly what you're looking for. It's clean, it's newly renovated, the staff is friendly/helpful, and it's well located (near stazione centrale). What's more, the rooms are sufficiently spacious, and the beds are comfortable - basically, it's a good business hotel. Note - for Platinum members, there is no free breakfast. That said, the hotel bar is a notch above the usual ones at Four Points hotels (this *is* Italy y'know?)

Great location. We needed something close to the train station and this was perfect. Also…read morewalkable to some of the sights - the cathedral was about 20 minute walk. Service was friendly. Breakfast was good Rooms were comfortable. It is a chain hotel so you don't have that originality that some of the hotels have but it was totally adequate and we would recommend

Such a nice modern hotel, located in a happy safe area with good restaurants and bars close by…read more I loved my stay there, easy to uber into the city, and taxis close.

Do not recommend. The staff is unprofessional and seems to have an issue with a certain demographic…read morevisiting their hotel. If you are a person of color then I recommend that you take your business elsewhere. Usually, I am a fan of NH hotels, but according to this particular Nhow they are not apart of NH hotels. The Nhow has a more modern and artsy concept. Once again, there are far superior hotels near the city center that will be more inclusive of its guests.

This was a pretty nice hotel in Milan. We were upgraded to this hotel due to our other hotel in our…read moretravel package closing down. The lobby was nice, the bartender was very friendly and the on-site restaurant was adequate. We came from a week touring Tuscany, so it was kind of hard to downgrade to hotel food after eating like kings for the week. It was also a bit expensive at the restaurant. We paid about twice what we paid per meal in Tuscany. The rooms were nice and the bathrooms were larger than many other European hotels I've stayed at. The front desk staff was nice as well.

Convenient location to airport. Rooms small but nice bathrooms. Restaurant is open at 7 pm, food…read moreis decent. Breakfast in morning is great with plenty of buffet selection .

I've stayed in hotels all over the world, and the food has ranged from okay to forgettable. But the…read moreMilan Marriott? Best hotel food I've ever had! Their Italian chefs serve up amazing meals at reasonable prices. Highly recommend!

My original review was from 2014. This review is based on our stay in November 2018…read more We were excited to go back to this hotel as we really enjoyed our first stay here. This time, the only positive I can give is that the staff members were really nice and there is a great grocery store across the street. Upon check-in, we walked into a packed lobby as there was conference going on. We were greeted by Laura at the front desk, she was friendly and helpful. Laura quickly got us checked in and told us that we could wait for our room in the concierge lounge. The lounge was the same as I remembered, dark, but it had a decent selection of non-alcoholic beverage. The ice situation was not great, just a bucket filled with melting ice that anyone can reach their hands into. And, every night, a group of pilots would sit at the lounge talking for hours, taking up space for other guests that just might want a few minutes to relax. The hotel needs maintenance. The carpets are torn and pieced back together, as is the wallpaper. The room felt dirty, there was mold build up in the bathroom around the sink and tub. At night we wanted to turn on the air, we were told that they turn the AC off for the winter. We opened the sliders which was a huge mistake, none of us were able to sleep between the constant noise of emergency vehicles and the mosquitos! Even though it was winter, we got eaten alive by mosquitos. We decided on the second night to just suffer through the heat. The morning breakfast spread is big with a lot of options, but it is extremely busy. The wait staff members were not friendly or helpful at all. The biggest thing that bothered me is what I will call the smoker's gauntlet. Every time we arrived or left the hotel, we had to walk through the covered area through tons of people smoking, it was absolutely disgusting. I have no idea why this hotel can't find another area and dedicate it to smokers. The location of the hotel is a bit far from tourist stuff, but it is a quick walk to the subway. Marriott needs to take a look at this property and put some money into renovating it.

We stayed at Hilton Milano for 5 nights, prior to departure on a cruise out of Civitevecchia. What…read morehelped us select this hotel was the proximity to the Centrale train station and we are fans of Hilton. Our room is a very nice suite with lots of space, especially for a European hotel. The food has been excellent at all 3 restaurants. The executive lounge has all you can eat and drink (unlimited wine with many choices + soft & alcohol drinks)from 6-8pm. The breakfast buffet was very complete with bacon, eggs, fruit, pastries and Lavassa coffee. The hotel restaurant was excellent, I had a breaded Veal chop that was a 10/10, my wife enjoyed her risotto. The service at Hilton Milan was also 10/10. Any request that we made was taken care immediately. When we checked into the room,it smelled of cigarette smoke, they had no similar rooms available, but they brought an "ionizer?" that cleared the smell while we were enjoying the free executive lounge. Taxis have been readily available outside the lobby and the taxi prices have been cheaper than UBER. We are usually hard to please, but Hilton Milan has lived up to our expectations. PS, the manager Laura was very nice and accommodating as was most of the staff that we We stayed at Hilton Milano for 5 nights, prior to departure on a cruise out of Civitevecchia. What helped us select this hotel was the proximity to the Centrale train station and we are fans of Hilton. Our room is a very nice suite with lots of space, especially for a European hotel. The food has been excellent at all 3 restaurants. The executive lounge has all you can eat and drink (unlimited wine with many choices + soft & alcohol drinks)from 6-8pm. The breakfast buffet was very complete with bacon, eggs, fruit, pastries and Lavassa coffee. The hotel restaurant was excellent, I had a breaded Veal chop that was a 10/10, my wife enjoyed her risotto. The service at Hilton Milan was also 10/10. Any request that we made was taken care immediately. When we checked into the room,it smelled of cigarette smoke, they had no similar rooms available, but they brought an "ionizer?" that cleared the smell while we were enjoying the free executive lounge. Taxis have been readily available outside the lobby and the taxi prices have been cheaper than UBER. We are usually hard to please, but Hilton Milan has lived up to our expectations. PS, the manager Laura was very nice and accommodating as was most of the staff that we met.

Outstanding Star have been excellent my room was great!…read moreNice welcome platter in my room on my first night. Restaurant is top notch

Villa Torretta is a beautiful Hilton Curio Collection hotel that I stayed at from December 24-28…read more I stayed here with one other person and it was more than enough room for the both of us. As a diamond members, we got upgraded to a king junior suite. The suite was very large and there was nothing "junior" about it. The living room was very spacious, the bedroom had a large cal king bed, and the bathroom was large. It was fitting for two of us. We were also offered complementary 7am-11am breakfast each day. Here are my pros and cons of my stay here: Pros: - Checking in was quick and the receptionist was very nice and helpful - We got a complimentary dessert gift upon arriving - Large rooms. Living room and bedroom was divided. Both were huge. - Cal King bed was very comfortable. The pillows were nice too. - Rooms were cleaned and cleaning crew was great - Robes and slippers were provided - One of the best complementary breakfast for diamond members. Otherwise you can pay for it - Beautiful hotel. The design is nice. - There is a 24 hour gym - 10-15 minute walk from train station - I liked their large bathroom. They had had a rain head shower option. - Light up makeup mirror for my girlies - There was a fridge and waters were stocked everyday. They gave us mineral and still waters. - Complimentary WiFi - Large safe in room - Right across from a mall - Service was overall great and quick - Elevators were quick Cons: - Far from Milan (about a 20-30 minute train ride) I was honestly very happy with our stay here and couldn't have asked for anything better. I felt we were taken care of and looked after. I recommend it if you are looking to stay at a place. The only thing is it isn't super centralized but the train rides weren't bad.

Holy he!!z. Villa Torretta exceeded expectations. It truly did have the characteristics of a villa…read more(which it was) just modernized (which it has been). Even entering in the lobby was less copycat same old same old, and closer to elegant home from bygone days. Beautifully decorated with modern vision but retaining old world characteristics, it struck the perfect balance. The iron gates at the entrance to the driveway when closed at night seem to settle the property into its own self-contained exclusive retreat. The grounds were immaculately kept and ideal for strolling. The creaky wood floors, the stone stairs, the casement style windows. 18th and 19th century art, frescoes , and occasional chandeliers. And baby grand piano completed the immersion. The modern touches and accoutrements kept the Villa from being a tourist attraction only. Because it was the beginning of the holiday season, the staff took their time decorating each room of the main areas with holiday decor and a beautiful Christmas display right off the lobby. Even outside the building and trees were decorated with white lights giving a warm glow to the property. The wi-fi worked well, the beds were comfortable and the coffee / tea in the rooms was appreciated.

Terrific hotel and even better staff! It's not every day that you are greeted and taken care of my…read morepeople who genuinely love their jobs. This hotel's staff - Xenia and Adriano at the front desk, and bar and restaurant personnel - understand what hospitality really looks like. We came to this hotel after a completely messed up day that included rerouted trains and plans redone on the fly, and the staff made it all better, for adults and kids alike. Rooms are a bit small, but we were not there much. Kids slept on bunk beds that need some TLC, otherwise very clean and nice accommodations. Terrific breakfast, too. As a bonus, there is a pedestrian area right around the corner from the hotel with some really nice restaurants, that are so much more authentic and less expensive than the tourist traps! We had a great meal at Ristorante Borsieri 39.

Started with day 1 when the hotel gave me the wrong room. They gave me two twins when the booking…read moresaid queen. I'm one person why do I need two twins beds? Tried to get it fixed and led with we are fully sold out, and nothing is guaranteed. Then why do you have multiple booking options on Priceline if nothing is guaranteed? I'm paying $225 a night, second room reeked of smoke, third room was fine... next day housekeeping showed up at 2:30 I was in the shower so I said not right now, go to front desk and say I'm out the shower can you send housekeeping. She tells me it's over for the day. Then argues I had my key in the room and that's why she didn't come. Hotel likes to argue.. I ask for two towels. Given one, ask for another, and she argues I'm one person. Excuse me? I am not allowed to take two showers? Victoria likes to argue. Well argue this complaint. Okay?