I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

We've had excellent results with Starcrest. They might have closed this location after Covid…read more But, we're still using their pick up and delivery which comes from the St Charles location, I believe. Either location, we've had nothing but great experience with them!

Sorry to say that after at least 9 years, this location closed on 25 April 2023. The service,…read morestaff and location was outstanding. I will miss the team here and the proximity.

I went to this place for the first time and was met by very unprofessional and disrespectful…read moreworkers. They stood around and laughed and acted as if they were school children. I felt as if my business was unwanted. I will never go back.

Fast, friendly and garment was clean and fresh. I found my all weather rain coat in the back of the…read morecloset, it hadn't been worn in years. They made it new again

This place has lost four of my shirts and will not take any responsibility for this. Do not use…read morethis business, they are unprofessional, and rude. I entrusted Lakeview Cleaners with four of my shirts for cleaning, and received ticket number 26379. Unfortunately, the dry cleaners lost these shirts and has failed to resolve this issue promptly and professionally. I have made numerous attempts to communicate with their staff, specifically Danielle, who has been extremely rude and unhelpful during the process. In addition to the loss of my shirts, I have encountered several instances of unreliability and inconsistency with the business hours, causing further inconvenience. I have also discovered online reviews that describe similar situations where other customers experienced the loss of their articles of clothing, highlighting a pattern of negligence. Go elsewhere, this place is the worst. Keep being told the owner will call you, never happens.

Dropped off 2 pair pants to be hemmed April 23. I was told they would be ready May 11. My son said…read morehe had used this place and paid $8 to get pants hemmed. Asked about cost at drop off. Was told not sure but maybe $18. I thought they meant total cost for both pair. Went to pick up on May 11. Not open on time. Other customers sitting outside waiting for door to open. A man showed up about 10 minutes later and unlocked the door but wouldn't wait on anyone. He said he was only there because of a wedding and we would have to wait for his employee who was running late. Employee finally showed up and said she had a flat tire on the way. The pants were not ready. Asked to have them returned but was told they had been sent offsite. Asked for estimate of when they would be ready. I was told, "I don't know." They said just wait for us to call you. I called them on June 13 because had not heard from them yet. They said they had one pair of pants. I told them there were two pair of pants. They didn't know where the other pair were. They would call me back. They finally contacted me on June 16 to say they had located both pair of pants. I picked them up on June 17 and found that the cost was $18 for each pair of pants for a total of $36. The only reason I'm not giving them just one star is because they did actually get the alteration on the pants correct. I won't be using them again. Too costly. Not reliable. Not friendly.

To be brutally honest... My husband and I drove 40 miles a week to come to this place because it…read morewas clean. The last was always there and friendly and kept up with EVERYTHING!! Then there was a tiff and she ended up quitting(probably because they didn't even pay her what her worth was but also the lady tryna come in on her) she knows who she is. The has been a shit show since. The floors are filthy, the machines didn't get cleaned as they should.. Now I drive less miles for less money, less filth, less Latino, methed up, homeless, vagrant,bs. But still, I miss the cleaning Lady.

I agree that Parkside does excellent work. However, I took cleaning in this week and was advised…read morethat i had to pay for my cleaning up front. I have been patronizing this cleaners for six years and had never missed picking up my clothing. I paid and questioned why I had to pay up front. Unfortunately, this practice makes me feel devalued so I will not be returning. Korean business have enjoyed tremendous support within urban communities. I believe they should punish bad actors and not everyone who patronize their business; if in fact that is what they are doing!

I happened upon Parkside Cleaners as they had the best reviews and ratings on Yelp far and above…read morethe other cleaners in the city/county boundaries I'd set for my search. Walking in, everything was clean and wide open. The racks of clean clothes fill the space behind the service desk. They're neatly arranged and sorted; it looks more like a department store of sorts than cleaners. They're neatly arranged have a small area partitioned off which appears to be a dressing room near a sign that states they offer alterations. The two women, sisters, who work the counter are both extremely friendly and pleasant. My first visit was dropping off a navy wool pea coat that I'd actually never had cleaned, but after spilling a large coffee on myself one day, it was pretty much forced. I've had two white dogs the whole time I've owned this coat, so let's just say it showed . When I picked it up, not only had they gotten all the coffee stains out, it looked better than brand new !!! I'll admit that I was worried about the paying upfront when I dropped off, but it was completely worth every penny!!! I'll be bringing more cleaning here very soon!

I was very happy with the service at Dryclean 1-2-3 in Fenton. The dry cleaning was excellent…read more The clothes look great! Also, the clerks were helpful and willing to rush my order when I needed the clothes soon.

Used their 3 & 6 loaders to wash comforters and mattress covers. Machines are clean enough, easy…read moreto manage and the dryers are excellent! One thing that machines may need is routine maintenance. One of the large loaders was leaking water all over the place.

Needed to go to laundromat because I'm still waiting on my new washer and dryer to be delivered…read more Crossroads laundry was convenient to my home. Machines seem to be taken care of and the dryers didn't require several cycles. Floor needed sweeping but other than that, have no complaints.