I was contacted by the owners daughter,Michelle, who apologized profusely and was adamant about…read moremaking it right. I explained how disappointed I was because when I dropped off the garments, there was no mention about having to replace the fabric of the belt loops or completely altering the back of the skirt where the zipper was. She asked what she could do to make it right. I could tell she really cares about her business and customers, as well as the quality of work they produce. I explained that there wasn't much because of how altered they both were but instead, to make sure her parents fully understood what the customer was wanting and not to be afraid to say no if they couldn't actually do it. She agreed and again, couldn't have been more apologetic. This was a learning lesson for both parties and I know how to move forward. In the beginning, she asked if she could give me a refund. I declined at first because I wasn't seeking one but instead, was really hoping something could be done about my clothes. After a few phone calls, I decided I'd go ahead and take it. Prior to this, It had been a while since I've brought something to them but because this was handled so professionally, I'll continue using them but for dry cleaning only. Michelle, thank you for your kindness and empathy you displayed in trying to remedy this situation.

I was looking for a place to clean and package up my wife's wedding dress as an anniversary gift to…read moreher. I came across this place when I was googling. The dress was pretty clean but the bottom was pretty dirty from our outdoor wedding. Their service was excellent. They got it cleaned and packaged up in box within two weeks of dropping it off there. The communication they provided was excellent. They even sent a text message when the dress was ready for pickup. The quality of work was well worth the cost. The dress cleaning and preservation was $260 then they offered two size boxes. The medium box was $80 and the large box was $100. My wife's dress luckily fit into a medium box so I walked away with an out the door price of $360. I was not aware until I picked it up that the box I purchased came with a window so that you could still see the dress while keeping it packaged up and looking nice! I would highly recommend this place for all your dry cleaning needs and especially if you're looking to have your wedding dress preserved. My rating : BEST

Clean, respectful, courteous, My dress came out beautifully…read more At first I thought the price a little high, but I remembered I haven't actually had any clothing dry cleaned in decades, and most laundries no longer offer dry cleaning. It was worth the drive, also.

Very fast and friendly service ! I had alterations and I left happy and it's so close to home.read more

I have had numerous pieces of clothing altered here. Always an excellent job and reasonably priced.read more

I havent had to get an outfit dry cleaned in awhile but had to for a wedding Im going to tonight…read moreactually. I brought 2 pairs of pants and two dress shirts. She was very friendly and made sure she had my info right and assured me it would be ready in time for the event. Got them back this morning and they look like brand new shirts! She even put a plasty thingy on the collar and folded the sleeves nicely with a clip to hold them in place. Was painless and easy and will go to them again the next time. Hope this helps.

An odd mix of super modern and painfully dated. A few machines are perpetually out of order, not…read morefilling, not heating, etc., but most are in good working order. Best tips: Go early Get the app Pay attention to the app settings for the dryers - medium is the default heat setting Recently, they updated the prices. Most notably, for the dryers. Now instead of five minutes of drying time for a quarter, it's four minutes. They didn't inform the staff until after it was done. Strange and annoying. I've been a regular lately while my machines were on the fritz, and then while awaiting sales and decision and delivery on new ones. Happy to not have to come here anymore, tbh.

This is absolutely ridiculous. We come here each week because it's the closest thing to us. To have…read moreemployees and customers in this heat is unacceptable. It's not broken as it's been like this since the beginning of summer. The employees are drenched and everyone is sweating. Fans go super slow and the heat is unbearable. Most of clients are elderly and should not be in the heat. Do better.

THE WORST. Very expensive for all services. I paid $40 for a…read moresimple men's button down shirt to have sleeves shortened slightly. $40. When I wore it the first time, I noticed large yellow stains on the white shirt that weren't there when I dropped it off. Returned shirt, pointed it out, and asked that they remove the stains. All the guy could barely say in barely understandable English was "we try. Dry clean. Eight dollar" Um no. I said I wouldn't pay for damage they caused and would never return. Ever. Guy followed me to my car bordering on stalking Steer way clear of this rip off place

This place is very expensive. I dropped off some polo shirts, dress shirts and a couple of pairs…read moreof pants. 210.00! Talk about sticker shock!

They are gone. Out of business. This flyer is posted on their window. Do not buy a Groupon…read more Thank you.

From the owner: We offer same day service dry cleaning and laundry services. We are different from the rest in…read morethat we offer a one price concept. All Garments are Dry Cleaned for the low price of: 2.95 each no limit. Laundered men's shirts are only 1.85 each no limit! Satisfaction Guaranteed or your money back! Drive a little, save a lot! Clean out your closet!

Had my daughter's dress hemmed at The Alteration House. It was a bit pricy, they are on the high…read moreend when looking into prices. I should have looked online and asked for an estimate first instead of calling. One of the girls who pinned the dress was very honest, sweet, helpful and double checked on delivery time; thank you. They were super quick getting the dress hemmed very impressive. Very pleased with the actual work, looks very nice.

I had an emergency, suit pants ripped as I got out of car for cousins wedding at st. Joes right…read moredown the street. The alteration house had me in and out faster than the pants ripped themselves! Those ladies are truly miracle workers and did it all out of the kindness of their hearts! Wouldn't go anywhere else, and won't from here on out thank you!