The restroom is like a LITERAL cyclone of disgustingness. Under staffed, stressed employees and GROSS dirty standards. This is like going to the WORST Shell gas station on the border of CA and AZ. It's been this way all three times I have met a friend here and I am never coming back. We're switching to Panera down the street from now on. I do NOT recommend coming here. Pic to come... read more

So I've been here at least 6 times. I don't know what the issue is, but they are the SLOWEST Starbucks I've ever been to?!?! ‍ I just don't get it. The drinks made are okay, but plan for a wait. Enjoy read more

Incredibly slow service. I literally waited 30 minutes for a lemonade drink. Unbelievable. Go elsewhere

So slow! The store was not even busy and they service was still slow. Give yourself a lot of time to get your drink.

I ordered an Ice tea, and she didn't put any Ice in it. She handed me a warm tea. Very disappointed traveler. read more

Starbucks - Ice tea. She forgot the ice. - Coffee & Tea Near Me - Woodburn, Oregon

Perfect place to take a break on a road trip . Very clean and comfortable, convenient to the parking lot, EV charging nearby.

If I was from Oregon this would be my new local favorite Starbucks, the customer service here is great and the Coffee is good too. The store is clean and fast service. When traveling 5 or anyone local, I would encourage people to support this local Starbucks! If I'm ever in town I'm sure I'll pop in and order a drink. read more

Starbucks - Brown Sugar Latte with Almond Milk - Coffee & Tea Near Me - Woodburn, Oregon

On a road trip from Olympia,WA to Bay Area and needed some caffeine to help prevent the onset of tiredness. This is the first Starbucks we passed by that is open. We used the drive-thru and the barista/cashier was very patient while we're still trying to decide what to get. We ended up just getting the brewed coffee (Pike Place). One with cream and classic syrup and the other just plain. I wish my coffee is hotter though but maybe after adding a cream it affected the temp. Oh well, looking at the good side, I was able to drink it right away w/out burnin' my tongue. :) The coffee tasted good just the right amount of cream and syrup. read more

Starbucks - Grande Pike Place with cream and classic syrup. - Coffee & Tea Near Me - Woodburn, Oregon

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This location is going down hill so fast. It's most likely due to current staffing issues, but the wait times are ridiculous and the staff don't know what they're doing. I was at the window waiting for my drink that was right next to them, and the person at the window was trying to find my drink back with the other employees. Every time I go to this location, something is up, and this is the location closest to my house so I go often. I'd rather go across town to the Starbucks near Safeway. I recommend ordering ahead on the app if you're in a time constraint. read more

Worst service , Long wait and inattentive to customers .waited 20 mins for a simple coffee.

Abnormal large Starbucks location. Fast but not too clean. Starbucks coffee, per usual. Two bathrooms, which needed attention to detail (dirty and lack of toilet paper). Except for the size, expect Starbucks standards applied here. I happen to like the way Starbucks roast their coffee beans. However, I am often disappointed in the level of cleanliness in public sanitary locations of restaurants and shops. I wish that Starbucks policy would focus more on hiring enough staff to keep it all up to par. read more

every other time i go there i wait 20 minutes to be served at the drive through.. they have consistent system failures or idk what!! a gamble if you go.. account for 20-30 minutes and be ready to wait in the same spot without the line moving at all for a long long time read more

A very busy spot on a Saturday in November! Their parking lot was full as we stopped in to grab breakfast on our drive South. The line appeared to be long so we traded off bathroom breaks while the other person waited in line - except they managed to break the line down in less than 5 min - this is an incredible Starbucks team here! My only complaint is that they were so good at getting everyone's drinks out that they didn't put the egg white sous vide bites in the oven until 5-7 min after I ordered and was looking around for them at the pickup area. I saw a male barista just plopping them into the oven at that moment. Luckily they don't take long to heat and we were happily on our way in no time. My friend had her dog with us in the car so it was a nice spot with grass for him to stretch his legs outside. The new construction of this building next to the Chipotle is really nice. Looking forward to future trips here when going to the outlets! It is awkward trying to get back to I-5 however if you go out one of the exits as the signs say no u-turns! So beware! read more

Their pickup location for mobile orders was a little confusing. I felt like i was reaching over their area to get my order. I did enjoy the giant wall of merch that they have. It was very cool to see all the cups and starbucks items that are for sale. The area itself was very bit, there's even outdoor seating! The drive thru is standard. read more

Starbucks - Coffee & Tea Near Me - Woodburn, Oregon

Dirtiest Starbucks I've ever been to. The bathroom is so disgusting I had to keep from gagging.

This store has a lovely ambiance! The staff is so helpful and kind, I felt so welcome and accommodated!!

The staff were not very attentive, we waited at the register for a few minutes while employees talked amongst themselves. The bathrooms were very dirty as well, with sticky floors and the sink was very dirty as well. There was also a fly in the food display case sitting on the food. read more

Got a Starbucks drink from a different location and the whipped cream was spoiled. I came to the Woodburn location (not the one attached to the outlets, but near the outlets) and they remade my drink for free. I super appreciate the two gals that helped me out at this location!! read more

April thank you for an amazing Starbucks moment in the drive-thru today. Your amazing spirit and positive attitude was very much appreciated today! read more

We did a mobile order and I had to go back in 3 times to get stuff they'd forgotten on my order

First time at this Starbucks, due to the water situation in Salem I havent been able to go & get certain drinks in awhile. I ordered through the app on my phone & my drink was ready & waiting when I got there. I would definitely get another drink from here again. Speedy service read more

Starbucks is Starbucks... what can I say , it's the best and the soy latte is so amazing I never had it till today. Stop by and get some. read more

Seeing as they moved locations I was excited to try the drive-through. They were very pleasant responsive kind energetic and I was excited to know they were the fastest most thorough location I've ever been through. Only to find out they not only messed up my order they tried to give me complete dairy and completely ignored my coconut request even after repeating my order back to me correctly! Made it all the way out of the drive through before looking down before I took a sip and seeing whip cream, when I returned to fix it they informed me they never had any coconut milk to begin with. Hannah did stop me at the window miss you second time to make sure I knew any Starbucks would fix it and apologize. Hannah deserves 5 stars but poisoning someone with an allergy is what lands the one star. read more

We got coffee & dessert "for the road" two days ago. The coffee tasted much better than at any Starbucks we've patronized in the northeast or midwest in recent years, and the desserts were tasty. The woman behind the counter was friendly and she offered to warm up my dessert. On the negative side, there was almost no milk left and the only option was half-and-half. Also, there was no more Splenda. read more

They ran out of decaf beans! We were very disappointed, most especially because we made a detour from the opposite side of the freeway to go here. This was the first experience in my lifetime that a Starbucks was ever out of decaf beans. And the first Starbucks I had to give a bad review to. read more

The staff is ALWAYS so friendly, helpful and kind; it brightens my day just to chat with them! The store is very clean and well stocked. The drive-thru line can be long at times (everybody loves Starbucks!), but it moves quickly - they clearly have a great working system! read more

Whenever I drive through Woodburn I always stop at this Starbucks in the morning. The staff is always nice and the store is nice a clean. Service is always quick and correct. I'm giving one less star because they don't offer Nitro drinks. read more

This is one of the best Starbucks I've ever been too, and I've been to a lot. Staff was very friendly and the drinks were PERFECT and were ready fast I don't live in this area otherwise I'd go back everyday so if you so live near this one, you are lucky! read more

Nice starbucks, they had a lot of people working so I got my drink fast. The inside seating felt a little limited though and outside didnt have any umbrellas up to block the sun. I cant blame them given the time of year, but it's nice to sit outside on a sunny day when it is warm enough without the sun glare. read more

I'm sure that they have the sign at the drive through where you can read the order back that they entered so that you can potentially catch any mistakes or misunderstandings. Apparently not, as there is one barista that has not used it each time I get her and my drink has ended up wrong each time. I even sat there waiting for them to enter it because I didn't want it to be wrong and have to go back, and she didn't. I felt like she was giving me the finger. Hey, management, why pay extra for that feature if you're not going to use it? It seems like it's there to save you money by not having to re-make drinks, make sure that your customers are happy in the end and don't have to return to get the correct drink and it probably makes the customers feel like you're actually attempting to get things correct. Well, in the end, I called the Starbucks to let them know since this has happened a few times and it's not a 10 cent cup of coffee, but a $4.00 cup of coffee, but no one answers their phone on top of it. Complete disregard for customer service and extra frustrating when they have the technology there to help avoid these mistakes. 1 star. read more

I absolutely love the crew here. They are always fast and friendly. When we see Cass she always knows my order before I even have to say anything which makes it very convenient. read more

Rude cashier.... I go to Starbucks everyday and I have never had bad service until this one worker. I asked not to get food from the container view area because of all the flies and she rolled her eyes! Thank god I don't have to return to this location ever again. read more

Great location and awesome customer service . These girls are very hard working and very welcoming to every guest. They also keep the store sparkly clean ( including the restrooms ) . It's a real pleasure to visit and end enjoy the good coffee at this particular Starbucks . Congratulations to all of you at Starbucks Woodburn Station . C Gocan read more

I picked up my food from the drive-in window. They forgot to give my visa card back. I noticed my card was missing when I was at Portland. When called them, it took them 5 minutes after they went through all the cards in their possession, I was told that they do not have my card. Then, all the sudden I was told "oh wait there is one on the floor!". It happened to be mine! I drove all the way from Portland to Woodburn to get my card. The manager's name is Melissa (she refused to tell me her last name), no apology! I hinted that at least for a good gesture they can give me a cup of coffee. The manager said absolutely NOT! Free coffee is not the point, what I am surprised is that she never acknowledged nor apologized for their mistake and my inconvenience! That is the last time I would go to any Starbucks. read more