We placed an order where all the servers were conversing. They gave us the wrong order. No supervision, poor customer service. $11 later, not only did we get the wrong order given to us, they were obnoxious and not well trained to be baristas. read more

Starbucks - These are not egg whites. - Coffee & Tea Near Me - Williston, Vermont

CORY NEEDS A NEW JOB!!!! He obviously is quite overwhelmed, overstimulated, and over IT! If you hate your job... please quit. No reason to ruin everyone else's day! I was trying to order a HOT pumpkin cream chai latte because it's 40 degrees outside. The barista that was helping me was nice, but he said he didn't know how to ring that up. So he asked CORY... Cory flippantly says add it like a chai and then add everything else separately and walks away. He adds pumpkin sauce, something else, cold foam, oat milk, etc and it comes up to more than I paid a couple days ago. I inquired if others are ringing it up wrong or is it just more because it's hot? A SIMPLE QUESTION. Cory comes back over interrupts and says very rudely "WE DONT DO THAT HERE" -- "Do what" -- "We're not going to change the price because you want us to!" "What! I'm genuinely confused as to what he's talking about and why he's talking to me so nasty!! He says "if you want to make all these changes, you're going to get charged for it!" I stop talking to ignorant Cory at that point bcuz wtf are you even talking about? You didn't come over and ASK a question, you came over to berate and be rude and treat me disgustingly when you didn't even understand the issue. Typical white man shxt when it comes to Black women. So then I just tell the nice barista that I'll get it iced because that seems easier! I should have walked tf out after being treated like garbage smh ...Cory then makes me drink AND ITS WRONG. He sits it on the counter and obnoxiously YELLS "ICED PUMPKIN CHAI" when on my cup it says "Protect Black Women" -- I asked him to remake my drink and call my name when it's ready. He did but the drink is still literally INCORRECT!! I just left so I wouldn't have to deal with him anymore! Update: He's the store manager!! Eww the way he talks to customers and employees is disgusting!!. I won't be back to this location as long as Cory works here!! Disgusting!! read more

Starbucks - Coffee & Tea Near Me - Williston, Vermont

Trish was SO helpful! Fabulous. She was attentive to special requests. And was cheerful about it.

Judging by the sizable crowd waiting for their drinks, I should have known better and walked right out. Priorities are wonky. Mobile app customers streamed in and out while baristas worked on their orders while walk-in customers waited, and waited. I waited for nearly 40 minutes, approached the counter three times, was told depending on what I ordered, it may or may not be attended to before "easier" orders. I ordered one grande hot caramel latte. I was given a $4 gift card with my drink to compensate for my wait. A nice gesture but my drink was over $7.00 and my time is worth a lot more. Chaotic, disorganized, overwhelming, and in disarray. It will be a long time before I return here - or any - Starbucks. read more

This is an AMAZING Starbucks. I'm sorry, just trust me. The people working here- AMAZING! Everybody is so nice, smile at you and ask you about your day. Honestly, I don't think they're doing anything wrong. They're open all the time and the ambiance is amazing! It's a vibe. Okay the food. I'm pretty sure I have Starbucks drinks running in my blood. Maybe it's just a me thing, but I feel like Starbucks is better than most local coffee shops. So, go to Starbucks, especially this one, Starbucks is good. (But I did love that painting before the renovation wish they still h read more

Starbucks - Starbucks... yeah. - Coffee & Tea Near Me - Williston, Vermont

Wouldn't let people in today. Said they were delayed. Servers appeared unkept and sloppy. Wearing pink shorts. In a hurry to pick up duffel bag from car read more

Moble order today was 40 minutes off. They asked if I wanted whipped cream. I didn't order whipped cream why ask me then short me an inch of coffee! The woman actually said the mobile order is always off, I have to say it normally isn't. read more

Starbucks - Worlds tiniest coffee!! - Coffee & Tea Near Me - Williston, Vermont

The staff are always delightful and my coffee is great 100% of the time. I'm here almost everyday and I couldn't imagine going to a different location. read more

The worst Starbucks I've ever been to. They do not start making your mobile order until you "check in" which defeats the point of the mobile order. I was told my black coldbrew would be about "35 more minutes". Save your $5 unless you have an hour to waste. read more

This Starbucks is so great! Everyone is friendly, it's kept super clean, and the vibe here is very community oriented. I love whoever does the elaborate chalkboard art! It's always super fun and super cute- I'm always looking forward to what they are going to come up with next! *note to parents* there is a little children's desk with a chair and some books. It's small, but enough to keep a little person or two engaged while you grab a quick coffee or chat with someone. This Starbucks is I the smaller side, but has spacious outdoor seating. read more

The service of this store was great and you can tell that the baristas love working there. They are so friendly and welcoming when I came in. Even if I didn't get my drink right as I walked in I could tell that they were working on it and they were very warm and energetic when I spoke with them. Truly a great location with wonderful employees. read more

guy that works at cashier pops i belive his name is very rude, bad customer service messed up my order and sizing

Took my order and waited 15 minutes for my drink make that 25 minutes actually. And I tipped the staff bc it's not there fault but things should be changed at that location read more

This store is one of the slowest I have ever been to. I do not preorder my coffee, I will wait in line; what is annoying is the priority for the app orders. I am a regular on business in Burlington and stop here almost every day of my stays in the area, there has never been a time here where service was fast. My last visit the order taker did not even come close to my name, after he questioned it, and then spelled my 4 letter name. He put Chris down, not it. Employees here should not be able to work stoned. read more

This Starbucks in Williston is a really good location. Centrally located. I came here to get a gift card yesterday and the staff was very nice. I've never had an issue when I go here but there is often a long line in the morning. read more

Soooooo sloowww... after waiting for 25 minutes for my order placed through the app, I finally caught someone's attention. My order had been sitting behind the counter, neglected long enough for my drink & pastry to cool. This store has always been the slowest I've ever been to, but eventually you'd get your order. Get it together! read more

Do NOT like the new layout! I love Starbucks and come here regularly to meet a friend and talk. The staff is always friendly and the coffee is good. However, I don't like the way they rearranged the store. The tables have been pushed up against the wall and it is not as cozy as it used to be. I would prefer more of an intimate atmosphere for the people who like to sit and visit. read more

Lousy slow service. Please tell male barista to STOP picking his nasty dirty nails while waiting For the espresso to pour. GROSS. I would call him out by name but he didn't think complying with the name tag rule was important. Young guy, taller and lanky, big teeth, dark hair and scruff working on 7/26/18. Also spent entire time talking to an asian female (maybe employee off the clock or g/f). In other news, Rose was working and she is delightful. K wish she was making our coffees. read more

As far as Starbucks goes, this one is pretty decent and super clean. There isn't really another specialized coffee shop in Williston that I know of, so a lot people depend on it. The reason I chose to write a review is because of the staff. They're always unusually nice and cheerful, even when they're busy. Last time I went I asked for only half a shot of the vanilla syrup because I didn't want too much sugar and the nice younger girl told me she wouldn't charge me the extra 60 cents they normally charge for a full shot of it. She was really sweet about it and I appreciated her telling me because she totally didn't have to do that. As far as meeting up with people goes, it's pretty small and probably not the best for business gatherings. But it's a good ol' Starbucks in a good location. read more

Fast, friendly service. Great drinks and food. I travel for work and go to a lot of Starbucks/Dunkin Donuts and various coffee places. This location is up there in terms of service. read more

I used to prefer the Starbucks on 7, but this one is better if for nothing else, they have Starbucks reserve. This is the Starbucks for people who don't like Starbucks...Or for Hipsters. I don't not like Starbucks but given the choice between these exotic coffees such as Yirgacheff and Peaberry, I'll choose one of them, if for nothing else, the experience. Some of these coffees have more floral or citrusy notes than the arabica coffee that is what most of us think of. The Sbux Reserve coffees are also brewed in a Clover brewer, which has been programmed for optimal brewing of the type you order, and they will be brewed fresh. No sitting in a carafe... I don't know if I've been lucky, or it's policy, but they haven't yet asked me if I want room for milk or sugar when ordering from the reserve. These coffees should be had without doctoring with milk and sugar. Some of them, especially the Eithopian Yirgacheff are not going to be bitter at all, so please, before you dump a bit out to add milk, take a little sip and see if it even needs it. The service has been pretty good. The only reason I am not willing to give this one 5 stars is the layout is really bizarre and I feel as if they could make much better use of the space inside. read more

Typical Starbuck's but on my visit this location seemed badly managed from customer experience perspective. I arrived to find three customers sitting with laptops and four SBUX staff behind counter. Two of the employees were engaged in a very loud discussion about bathrooms, water damage to the ceiling, etc. - actually just the guy was very loud - this discussion went on for at least ten minutes. There were only three customers in active drink ordering/waiting mode, yet it took 5 minutes for me to get a simple latte - barista seemed to have forgot she pulled my shot, later realizing it when my shot had been sitting there for quite some time. sSome basic retail customer awareness training in order here. read more

This Starbucks took around 20 minutes to even get to the cashier to order and the cashier was doing too many things at once and not focusing on taking orders. The line is pretty long and they're not going any quicker, there aren't that many employees here but they should be more efficient with this amount of people. I've been to many other Starbucks, and this is the slowest place I've ever been. read more

Coffee was fine, however, the breakfast sandwich I was served was past. First time this has happened - old ham and eggs on tough bread. I'd go back, but just for coffee. read more

4 people behind the counter, 6 people in line. Slowest guy at the register. 1 barista. But hey the supplies behind the counter are cleaned and in order. Ugh... read more

ONLY use this location if you are not going during peak hours. During any busy hour the average wait time is 30-35 minutes for your drink, even if you order on mobile. read more

What was supposed to be an in-and-out visit to get my morning dark roast took 20 minutes waiting for the one cashier to service 15+ people. While in line, we asked an employee if one of the other staff who were stocking pastries could maybe open the other register. He mumbled incoherently then went over to an employee in pigtails, who appeared to be a manager, and whisper and point at me and my son and give us a nasty look. Poor service and this kind of disdain towards polite customers is a disgrace. read more

This location is great. I have been here a handful of times and never really had an issue. The staff here is pretty good. They make it simple for you to order drinks/food. They are even a little personal with you. In a good way! I haven't even ever felt rushed. So that's a thumbs up for me! I like to order a few select drinks from Starbucks. One is the double chocolatey chip drink, Chocolate banana smoothie or a peppermint mocha! I have had all 3 from this location. They are always well made, very consistent with their work. The prices here are to be as expected! A little more pricey than your local DD or gas station coffee! I stick with the medium sizes normally and they will run you about $3.79 on avg. Give or take on the type of drink. $4.59 for the double chocolatey chip if I remember correctly. So it is fair. You go in knowing you will pay a small premium for their name and blends! So while I don't stick to just any one Starbucks I just find my self here a lot due to its location. I visit Williston every other day it seems! So while I am in my travels and I want a quick sweet fix from a drink...I find my self here time and time again! Great 4/5! The staff here is fun and the drinks/food is great! Just be ready to spend top dollar for your drink! read more

Best Starbucks in the area. Nicest staff. Wish they'd do something about the noise level, tho. A little noise reduction work in the ceiling would make this one a 5 read more

Starbucks - Coffee & Tea Near Me - Williston, Vermont

The customer service here was pretty lacking. I asked for sugar free caramel syrup, and was told they no longer carried that. I was surprised to hear that, and asked when they stopped carrying it. The guy told me it had been awhile, and "it makes sense cause you can't really have caramel without sugar"....I felt it was rude and very poor customer service! read more

All the selections here are very good and always perfectly prepared. What is the best though is the wonderful staff. Everyone greets you by name and remembers your favorite order. The only complaint I have is sometimes the store music is too loud. read more

I think they hired some new people since the last reviews were written as my experience has always been great! The baristas are friendly and even if I'm just picking up an app order, they always wish me a good day with a smile. They don't rush you, even though I know I should know my order by the time I get there, they usually have no problem with me staring at the board for a minute or two (while obviously letting folks that know what they want go ahead). Compared to other Starbucks, I'm always impressed when I come here! read more

We stopped here practically every morning while visiting Vermont. It's your typical Starbucks. It seemed like each time we went, there was a newbie at the register, so paying for our stuff took a little longer than normal. Hubby ordered a pumpkin Frappaccino, and the Starbucks girl said it was "like Fall in a cup!" I thought that was funny. read more

Like fluorescent lighting, that "coffee in a box" taste, and muzak? This place is for you.

drinks are not mixed well the taste is revolting the staff is rude and slow will never come back tasted like absolute sh*t , not impressed they need to have better standards seems like money comes before anything else they need to get their act together. read more

Like any Starbucks they seem to do well with product quality and consistency. This one nails it every time and I'm pleased with that. Unfortunately, they seem to be cursed with the success of most Starbucks: too many sit down customers, not enough seats. When you've got a packed cafe of seated patrons along with a line of waiting customers, it can feel a bit claustrophobic when trying to relax with a hot brew. I also wonder how much of it is impacted by the typical throng of clients who sit with laptops open using the free wifi for who knows how long while new customers are stuck either standing at the tall table to sip or forced to take the coffee to go with them. I'm finding, more and more, that Starbucks, like this one, are becoming less of a come in and enjoy the cafe type of environment and more of an order and go on your way sort of experience. For what I pay for the coffee, I guess I expect a bit more. read more