Not a big fan of chain coffee stores, but I was pleasantly surprised when I went to this Starbucks. 2 words: Excellent Service. I went in to purchase coffee beans and Paul, the older gentleman, was extremely knowledgeable and helpful, going so far as to let me sample the different roasts. He was equally as friendly and jovial with the customer behind me (who admittedly seemed to be a regular). For my first and only trip to Starbucks in VT, was satisfied. read more

Maggie is the goat!!!! Made my drink the best I could ever imagine. Will be going back asap

took about 10 minutes for my 2 drinks to be done, the staff was dropping ice all over the counters, not cleaning it up, and laughing about it read more

25 minutes for a cup of coffee. Understaffed, over priced and ridiculously slow. The staff at this store is working non stop. They are terrific but your system of mobile orders penalizes people who walk into the store. if I walk in and there is nobody in line it should not be a 30 minute wait because 25 people mobile ordered in front of me. Get a better system. read more

Everyone is super nice. The sandwiches are particularly delicious. I was out of work for nearly the entire month of January and had nearly $200 worth of Starbucks gift cards my dad sends me every birthday and Christmas. I didn't use them much, mostly because it wasn't convenient, but I was so grateful to be able to have delicious sandwiches when I didn't have much food. And now I work at the airport so it's much more convenient. I'm not a vegetarian but the egg/pesto/mozerella sandwich and the felafel wrap are both fantastic. Thank you all so much for great food and great service!! read more

I will start by saying I have been to this location multiple times. Usually, the crew is fantastic and friendly. However, this afternoon amidst a rush, there were 3 staff doing admin/cleaning tasks with a massive line at both register and bar. These tasks can and should be de-prioritized during rushes, not only for the customers, but also to support the baristas on POS and bar. The one on register was.... beyond challenging. Also... just bring back condiment bars. Covid is effectively over, employees don't like fielding requests for condiment bar items, and Starbucks' upper management can take the hit due to shrink out of their bonuses. read more

if you have not been to Starbucks what are you doing they have the best drinks that I have ever had everyone is very very nice it is usually very busy but you will get you drink right read more

Coffee is great! A lot of different options to choose from and the staff was super helpful to me when i was indecisive to pick. It does get really crowded in the mornings and weekends which is totally understandable read more

Great service today coffee and egg bites were on point wait was long but it was packed servers were friendly

Took an hour for my drink to be made wrong and I sent it back politely asking for it to be fixed and it was given back to me wrong again. I've come to this Starbucks for years and their service was terrible this time. I won't be coming back. Waste of my free stars drink. read more

Ummm this is run by college girls, I ordered two drinks and had to repeat myself twice for the girl at the counter and she still got them wrong, then I asked them to remake them right and the baristas glared at me the entire time I waited for them to remake my drinks. I don't understand why I'm the bad guy for wanting the right drinks I paid for??? Then when one girl handed me my drink, I asked for validation that it was made without vanilla and she said "yes it says so on the sticker" and rolled her eyes. You mean the stickers that you got wrong the first time????? Every time I come here everyone looks miserable and doesn't get my order right. Lol go somewhere else read more

Wasn't very busy but the service was still slow no urgency had to wait for the worker to stop chatting with her friends to get the black coffee I waited 15 minutes for, should have gone to Dunkin's ... read more

Wow couldn't believe it. Came in with my service dog and they gave me such a big issue. My dog is calm and hipo allergenic. They treated me and my dog like a disease. This place is not friendly with people with disability or dogs. Never again will I purchase coffee here. The first Starbucks ever that has done this to me a long time Starbucks customer. What a bad experience. I hope that the Starbucks corporation does something about this. The customer service was horrendous and they kept looking at us and laughing as if something was funny. No respect for Americans with disabilities. read more

Another piss poor run Starbucks with no coffee. 7:20 in the morning. Out of bold roast AND out of pikes. Bunch of clueless wonders working. Not like "it's brewing it will be a minute". NOPE. these zeros don't even have it ground to start it. Coffee should be comped when you have to settle for less than your preference. Good job Starbucks. read more

Friendly competent service. Has a couple of outside tables. read more

Starbucks - Coffee & Tea Near Me - South Burlington, Vermont

The woman with short hair is so helpful and nice and I wish I knew her name to thank her but she's the greatest. Everything is always ready quick even when it's busier and they are taking all precautions with COVID 19. read more

Usually a nice stop in anytime I've been in. Ordering traveler size coffee can be a pain, order ahead of time. read more

Starbucks - Coffee & Tea Near Me - South Burlington, Vermont

In a town with only 3 (4 if you count the one in Barnes and Nobles) Starbucks around this is solidly the #2 one. It's a Starbucks so you know what you'll get. Okay coffee, okay price. Get the Starbucks app on your smartphone and you can pay with that, and work your way up to get rewards. The space is larger than the one in South Burlington, but it's not as cozy. It also seems louder. Definitely not as bad as the one in the mall though. The people working there when I go seem to be pretty cheerful and happy and will chat with you for a few minutes if you're in the mood. It's also been solidly consistent every time I've gone. There are other places that you could go that you would be much worse off at. read more

Hard to see from the street. Passed it twice before I realized where it was. Once you find it though, pretty spacious location with a great staff! read more

Venti Iced Coffee + soy milk + hazelnut syrup... That's what this student needs to function during the week. If you've been to one starbucks, you've been to them all. read more

Ok, I just can't deny it anymore. I like Starbucks. Lots of coffee choices some that I like and some not so much. Great people here. Fast service. Ample seating. Wifi. Easy parking. What more can you want? read more

Baristas just talk over you when they are engaged in conversations with other employees and customers even though you're at turn to place order. They can't even be bothered to look at me in the eyes when I wish them a good day and say thank you. After weeks of getting this treatment daily - I noticed a change in staff beforehand - I can safely say this Starbucks lost a customer. Staff here need a serious attitude adjustment. Don't take out your hatred for your job on customers by being bitter and downright rude. Service Used to be a lot better. I can only guess a lazy manager was put In place since they were too busy to hear me tell them this in person. read more

Amazing service and courtesy by all employees! Sweetest ppl and staff working here! Always make an amazing ice matcha latte w/ vanilla for me read more

I am a rarity in Vermont, I love Starbucks. However, at this location I have had some really bad coffee drinks. The milk is usually scalded and half the time the drink is flat out wrong. I've had one good cup recently, only because I had them remake it three times. I will only go back when I have the time to wait for endless remakes. Or if they get a thermometer and use it. read more

I stopped at this Starbucks this morning to pick up my mobile order. Inadvertently, I had placed the order for the wrong location. Alex stepped up right away and made my order immediately even though it was my mistake. Customer service at it's best! Thank you Alex, you always make the visit pleasant! read more

This is officially my new favorite study spot. It's a summer weekend and there weren't a lot of people. I was one of the only ones doing work there. The place is nicely air conditioned on the inside with nice tables (some with umbrellas) outside! The music isn't too loud or crazy and very conducive to studying. I haven't tried anything on the menu, but I like that there is plenty of space, free wifi, and very friendly waitstaff. Even though I didn't order anything, they still treated me very well. They were very friendly and had great conversations with other customers. I'm definitely coming back to do work. This place is much quieter and nicer than the Barnes and Nobles cafe. Plus there is unlimited caffeine and delicious looking desserts whenever you need them :). read more

Chain aside, I get treated as if this is an independently run coffee shop. The staff always has a smile--even during crunch time--And while I only go there 2-3 times a week, I always appreciate them knowing my name, or at least recognizing me and my usual order. Coffee is excellent of course...also a fan of the classic breakfast sandwiches or mini vanilla bean scones for an afternoon treat! read more

The staff here are true hustlers! The line can get long with drivers and locals steadily shuffling in but they maintain their cool and take orders quickly. It's spacious with plenty of tables and outlets if you're looking to get some work done -- and outside seating for those that love terraces! read more

Great service. Would be nice to have a bit more comfy seating but they have is very nice. Parking is adequate but a little tight and difficult to maneuver. The music is too loud. Can't have a conversation. read more

Ok coffee and and food. But I don't want to let them out sugar for me because they will always put too much in my drinks which is very unhealthy. read more

I ordered a vanilla bean frap and got a triple chocolate mocha frap but this Starbucks is usually really good must be having an off day

Starbucks is the kind of coffee chain that I appreciate for its continuity of service and product quality. When I walk into any of them I know what to expect. I think they have this figured out pretty well. So I won't at all knock this Starbucks on quality, they do very well with what they sell. The service is very attentive here as well, although I do feel a bit rushed when I come in here, it might be due to the small size of the place as it can get crammed when busy and you really have no time to stare at the menu to decide. But the speed is welcome from the standpoint of getting my coffee quickly and smoothly. I also like that the entire staff stays busy here. I noticed them working on cleaning tables as soon as the line at the counter slows down some. My biggest complaint is how small this Starbucks is, the seating area is very tiny and cramped. Also the parking is shared with a Moes and it can get crazy here around lunchtime or in the evening. It's nice they have outdoor seating but that's only good during summer months. read more

I always have great interactions with the employees at this location! Today I went in for a coffee with a friend and we were in line chatting about the zombie frappuccino and wondering what it was. One of the employees heard this and as we were waiting for our coffees, she made both of us little samples! What an exceptional experience! read more

I have been to the Starbucks in Conway and it is like every Starbucks in the United States. When you order something it is made the same way every single time. I live an hour away from Starbucks and I miss the drinks and the ability to spend more money than any other coffee shop. Going to Dunkin Donut is not a substitute for Starbucks although some people have just given up when you have no other choice. I will always love Starbucks. read more

I've been going here for the past year and it never fails to disappoint. I give them chance after chance, but they just can't seem to get it right. All I ask for is a simple ice coffee with cream and sugar. However, I get every other variation (caramel, milk, no cream or milk at all, and the list goes on). I do have to say that more often than not it is when the Barista with short hair, glasses, and tattoos on his arm is working. I now have to change my coffee spot because I just can't stand paying for things that are wrong and always having to change it until they get it right. Is a ice coffee with cream and sugar really too much to ask for? read more